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Jira vs Rally Software comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
6.8
Atlassian's documentation and forums often suffice, but customer support has mixed reviews on responsiveness and problem-solving effectiveness.
Sentiment score
6.9
Rally Software's customer service is knowledgeable and responsive, but response times can be slower for complex issues.
 

Room For Improvement

Sentiment score
4.2
Jira's complex interface, limited features, and high costs hinder usability, requiring improvements in performance, integration, and customization.
Sentiment score
4.7
Users seek improved navigation, performance, reporting, Kanban support, integration, and customization in Rally Software for better user satisfaction.
 

Scalability Issues

Sentiment score
7.3
Jira is scalable with planning, though some face performance issues and integration concerns as demands grow.
Sentiment score
7.3
Rally Software is known for scalability and agile integration, with minor slow-downs but no major data handling issues.
 

Setup Cost

Sentiment score
5.5
Jira offers flexible, moderately priced licensing with subscription options, but costs can rise with plugins and large deployments.
Sentiment score
5.8
Rally Software is costly compared to competitors, but offers value for agile scaling and negotiable professional services for large users.
 

Stability Issues

Sentiment score
7.6
Jira is praised for its stability and performance, with occasional issues mostly related to server setups or customizations.
Sentiment score
7.4
Rally Software is stable with reliable uptime, but users face occasional performance issues, needing improvement in reporting and speed.
 

Valuable Features

Sentiment score
8.2
Jira provides robust project management, Agile support, and integrations, enhancing team collaboration with customizable workflows and a user-friendly interface.
No sentiment score available
 

Categories and Ranking

Jira
Ranking in Application Lifecycle Management (ALM) Suites
1st
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
274
Ranking in other categories
Application Requirements Management (2nd), Project Management Software (3rd)
Rally Software
Ranking in Application Lifecycle Management (ALM) Suites
7th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
119
Ranking in other categories
Enterprise Agile Planning Tools (7th)
 

Mindshare comparison

As of December 2024, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jira is 23.7%, up from 23.6% compared to the previous year. The mindshare of Rally Software is 6.9%, up from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

Saroj Ekka - PeerSpot reviewer
Offers good repository integration, sprint board and easy to set up
There are some features and reports we need that are not there. For example, if I have to find out the capacity of the current sprint by user and compare it with the previous sprint, that visibility isn't there. We can know the capacity and what happened with the whole sprint, but not for an individual person to see where it's falling and how it's tracking. Report and analytics capabilities are important for a product manager. That visibility is important, so we use Jira. Some of the features are there, and I use my own Excels or other data things to compensate for that.
Deep Maini - PeerSpot reviewer
Helps you collaborate on various effects and solutions from the top to the bottom of the organization
We use Rally Software extensively in our agile development processes. We have program boards set up where we write and break down stories. We assign story points and map dependencies between different stories, showing how stories from one team may depend on stories from another team. It integrates these functions well, especially compared to Jira, which has some limitations in this area. The tool keeps improving based on how teams actually work in Scaled Agile, continually upgrading their software versions to meet our needs. I find the whole Rally Software tool integrated very nicely. In Jira, we often go to Confluence for documentation using two separate tools. But in the product, it's not like that. The documentation is tightly integrated. I don't feel like switching to another tool, like going from Jira to Confluence. The tool is designed for collaboration. It shows your organization's view, showing different teams and verticals. It helps you collaborate on various effects and solutions from the top to the bottom of the organization. It has an ecosystem that supports this. All the dependencies between different teams can be easily mapped in Rally Software. They have a program board for that purpose.
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823,795 professionals have used our research since 2012.
 

Comparison Review

it_user355629 - PeerSpot reviewer
Nov 19, 2015
JIRA can do incident management, work configuration, and a lot of other different things. But we haven't found anything as compelling as CA Agile.
The tools are not overly complex for Agile. It appears that CA has recognized that. They're not just building the connector for Rally, but they are also allowing other groups to build connectors from JIRA into CA PPM and from other tools to CA PPM. If you are looking at open source products, why…
 

Top Industries

By visitors reading reviews
Educational Organization
51%
Manufacturing Company
8%
Financial Services Firm
7%
Computer Software Company
6%
Educational Organization
81%
Financial Services Firm
3%
Manufacturing Company
3%
Insurance Company
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
What do you like most about Rally Software?
Rally offers many features that help the management of activities, coordination, alignment and reports, which applies agility across the organization. If I were to highlight a particular feature, i...
What is your experience regarding pricing and costs for Rally Software?
I don't know the exact pricing, but I think the tool is priced high. They provide quality workmanship, good software, regular upgrades, and they're always attentive and listen to users. Everything ...
What needs improvement with Rally Software?
The product itself seems to have a lot of bugs. One issue is that it sometimes allows people to modify data inappropriately. For example, team members can change numbers at will. While we have a me...
 

Comparisons

 

Also Known As

Jira Software
CA Agile Central, Rally Enterprise, CA Agile Training, CA Agile Coaching, CA Agile Academy, CA Agile Management , CA ALM
 

Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Physicians Mutual, Harvard Pilgrim HealthCare, Editora Abril, Tata Communications, Level 3 Communications, Seagate, TomTom, Philips, Hiscox, Physicians Mutual, MYOB
Find out what your peers are saying about Jira vs. Rally Software and other solutions. Updated: December 2024.
823,795 professionals have used our research since 2012.