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IBM DOORS vs Jira comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM DOORS
Ranking in Application Requirements Management
1st
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
53
Ranking in other categories
No ranking in other categories
Jira
Ranking in Application Requirements Management
2nd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
274
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Project Management Software (3rd)
 

Mindshare comparison

As of January 2025, in the Application Requirements Management category, the mindshare of IBM DOORS is 34.5%, up from 34.6% compared to the previous year. The mindshare of Jira is 15.7%, down from 17.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Requirements Management
 

Featured Reviews

MarioCataldi - PeerSpot reviewer
Offers ability to automate tasks and to track changes within documents and compare different versions of requirements but modeling capabilities could benefit from a web-based tool
The biggest improvement for me is definitely the ability to use DOORS in a web environment through Rational DOORS Next Generation. Integrating with Rational Team Concert via the web interface has also been beneficial. However, not all Rational Team Concert operations are available from the web client. Certain operations, like creating streams or components, still require using the desktop application. They're not accessible through the web interface. And in my opinion, this limitation should be removed. Creating streams, components, etc. We still need the desktop app for those. DOORS has enabled flexibility in mapping requirements to the software. Tracking changes over time due to team meetings and other factors is important. Additionally, I've been using DOORS Next Generation, the web-based tool, especially in the last year.
Saroj Ekka - PeerSpot reviewer
Offers good repository integration, sprint board and easy to set up
There are some features and reports we need that are not there. For example, if I have to find out the capacity of the current sprint by user and compare it with the previous sprint, that visibility isn't there. We can know the capacity and what happened with the whole sprint, but not for an individual person to see where it's falling and how it's tracking. Report and analytics capabilities are important for a product manager. That visibility is important, so we use Jira. Some of the features are there, and I use my own Excels or other data things to compensate for that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"When you install DOORS locally, you have the flexibility to do what you want with the solution. You can add functionality and do many things that you can't do with other tools or do well enough to satisfy your users' requirements."
"Very customizable and can be as powerful as you want it to be."
"Rational DOORS' most valuable feature is that you can write any kind of requirement you want."
"The solution is stable."
"The most valuable feature is the management verification and login."
"I like the user interface with regard to creating links between requirements and tracing links to requirements."
"What I like about DOORS is baselines, it's easy and I use the capability of multiple users. The traceability or links between different levels are very nice. Additionally, it is used by all of our suppliers, which brings us commonality."
"The platform's traceability capabilities are invaluable. They provide a solid foundation for certification processes and manage requirement changes across project lifecycles."
"JQL, JIRA Query Language enables me to filter all the issues, display the items as I want."
"Jira is user-friendly and offers many features."
"Jira is designed for issue tracking, making the process much easier than traditional methods like paper-based tracking. It is number one for agile management."
"It allows you to do a lot of stuff, and the functionality is pretty rich. It integrates well with other products, like GitLab, that we are currently intensely using at the company."
"The feature that I have found most valuable is its ease of use. I don't need to train anyone to use it, I just give them access and they can use it to add comments, move their issues, change the status, monitor, read, and so on."
"This product provides you a good view of the status of your projects."
"The design of the interface is clean and not too busy visually."
"The solution has been very stable overall."
 

Cons

"There needs to be quicker access to tech support. When I have a two minute question that takes two minutes to answer, it shouldn't take me 45 minutes and/or a few days of callbacks to get to the right technical support person. It's unnecessary and frustrating for the user."
"The kind of dashboard is not very convenient."
"It would have been ok ten years ago, but we are used to having better tools now."
"It could be more user-friendly. It's not a beautiful tool. The user interface is gray. It has only lists inside, and it's horrible when you want to add tables. It's tough to add tables and manage them. It also becomes difficult when you want to add images."
"Overall, the user experience should be enhanced."
"Enhancing security measures, particularly when handling multiple projects simultaneously, would be beneficial to prevent data loss within DOORS."
"IBM should integrate some solutions they already own toenhance the utility of the product further. Specifically import and export to Office products is more difficult than it needs to be."
"They need to provide users with information on what options would be best for their setup."
"Sometimes the solution doesn't communicate well with other platforms. It's quite difficult to integrate things and make the data flow from A to B, to Jira, and then back to other areas."
"There is always a bit of a performance problem. It's a bit slow to load the whole data."
"Jira can improve by making user management better. It is not easy to have visibility of who has the right to do what. Only the administrator has this visibility but there should be the option for other users too."
"It would be very practical if you can more freely reach the information that is already inside the system. Currently, we have to buy add-ons for it. There is a lot of information in the Jira system that you can handle only through add-ons. You cannot reach such information on your own. If you want to use this information, which is already in the system, you have to buy some add-on to use. For example, information about how much time an assignee is spending on a ticket is there in the system, but you cannot access it without an add-on. JQL is a very good way to reach the data inside Jira. If we can reach more objects, even through JQL, it would be great."
"They can maybe dumb down the directions for building the automation a little bit because to be able to build out the automation, I had to play around with it and learn what all the fields meant and what they were referencing. I don't have an IT background originally. My background is in biology, and I got into project management by chance. I am good at it, but I haven't really worked with coding languages. In terms of writing automation, it is easier for devs because they intuitively know what they're being asked, but as a PM who originally didn't have IT experience, it was a little bit daunting at first. It could also have an extra hierarchy to be able to allow tasks under stories. It could be the way it is set up at our organization, but currently, under stories, you can have sub-tasks, but you can't create a task. Being able to customize your hierarchy a little bit more would be beneficial because sometimes, the devs would say, "Well, here's a story, and now we need sub-tasks," but as we were building out the sub-tasks, sometimes we had to go a step lower to dig in a little bit more, and we couldn't do that."
"If CI/CD is integrated with it, it would be better. I've used Azure DevOps before, and it's nice to have everything, such as CI/CD Repos and other things, integrated. Jira has fewer integrations. Azure DevOps has an easier interface, and it has got everything in one spot. I don't have to jump around in different applications."
"The solution heavily focuses on the Agile framework, which might only suit some business use cases. This particular area needs enhancement."
"End-to-end management from product backlog to test completion could be improved."
 

Pricing and Cost Advice

"It's expensive."
"The licensing costs for the product are quite high."
"I think it's expensive because you have to pay for the licenses to IBM and all that and maintain them."
"We have to pay for a license. I think it's a one-time payment as my company hasn't notified me about more charges. I don't think it's expensive for large corporations, but it will be costly for an average person."
"Pricing can vary depending on the size of the organization and how contracts are negotiated."
"IBM DOORS is available at a reasonable price"
"I am not sure why it is so expensive, but one license will cost approximately $15,000 in US dollars."
"I don't personally know what the numbers are. I just know that one of the reasons we've limited it to three seats is a function of cost."
"The price is quite competitive."
"Our client handles the licensing aspect. They have not yet purchased the premium version."
"There is a need to make yearly payments towards the licensing costs attached to the solution. The product offers flexibility in pricing since it depends on the memory bits you have used."
"The price of Jira is reasonable."
"I am not sure if the client is using a commercial version. I think it is on a per-user basis, and it is around 15 Canadian dollars for a user, but I'm not sure. It also has a free version."
"The price at the moment for Jira is okay. I'm absolutely not amused with the plans to try to drive us to the cloud or to other licensing models. For the very simple reason that we are a company in the defense sector where cloud is problematic in a number of the domains. We are now approximately 60 users and the new policy will actually confront us with an upscale to approximately 500 users. I find it unacceptable, and may potentially lead us to look for another solution."
"I don't have the number, but I sure wish Jira was less expensive. Its price point should be a little lower, and it should be more flexible for users who are just ticket viewers."
"It is not too expensive. It is just comparative to other tools like Microsoft Teams."
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Top Industries

By visitors reading reviews
Manufacturing Company
26%
Computer Software Company
11%
Aerospace/Defense Firm
8%
Government
6%
Educational Organization
52%
Manufacturing Company
8%
Financial Services Firm
7%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM Rational DOORS?
The traceability matrix in DOORS improved our project outcomes. It helps ensure coverage of requirements at different levels, from user requirements to software requirements to test requirements.
What is your experience regarding pricing and costs for IBM Rational DOORS?
The price of IBM DOORS depends upon the pricing models and the licenses the user selects. The product, on average, starts at $134/month. IBM DOORS is available at a reasonable price.
What needs improvement with IBM Rational DOORS?
IBM DOORS effectively synchronizes with Polarion. But suppose when Polarion is running on Linux and you want to integrate with IBM DOORS on Windows, that is when compatibility issues arise. For the...
Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
 

Comparisons

 

Also Known As

Rational DOORS
Jira Software
 

Learn More

 

Overview

 

Sample Customers

Infosys, Chevrolet Volt
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Find out what your peers are saying about IBM DOORS vs. Jira and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.