Project Manager at a tech services company with 201-500 employees
Aug 13, 2020
We have different generations of all products. It lets us select and see unique attributes for each release or generation. You can use attributes to define a selection area to see which equipments are for the old versions and which ones are for the new versions. This inbuilt view is what I like in IBM Rational DOORS. So, for a database and a set of requirements, it will select and show unique attributes for a release or a generation.
Senior Integration System Engineer at NATS (En Route) Plc
May 31, 2023
I would say that the best feature of the solution is that since everything is in one place, and if you make any changes, then they are recorded or tracked.
President at a outsourcing company with 11-50 employees
Jun 15, 2021
I like the way we can simply link requirements with one another and with test descriptions and then automatically produce reports that are required to show compliance to our customers. It is a combination of requirements management and reporting that I like, but I really have very little to do with the reporting part of it. I don't know how easy or hard it is to create those reports.
System Engineer / Requirements Engineer / Managing Director at CCC Systems Engineering Suisse GmbH
Jun 8, 2023
IBM should integrate some solutions they already own toenhance the utility of the product further. Specifically import and export to Office products is more difficult than it needs to be.
Project Manager at a tech services company with 201-500 employees
Aug 13, 2020
Complexity, performance, openness are the three areas that can be improved. The IBM architecture and specifically Jazz looks more complex. There are a lot of servers. It's quite complicated.
The search capabilities lack in IBM Rational DOORS Classic for customers who have a database with a requirement of more than 25,000 records. For example, you can search easily for a module, but it's really difficult to look for keywords through the whole database because all the modules are separated into small components, which makes the search quite complex. This is something that's really annoying because when we want to make an impact analysis, we would like to analyze the product globally.
It's quite difficult to manage. The fact that you can interact externally with data makes it complex. The approach is complex and doesn't work as expected. For example, when I tried to experiment with exporting some records, the tool crashed, but I couldn't find out the root cause, that is, whether it happened because of Rational Windows or lack of memory. It was just crashing. Logs weren't very clear.
IBM can try to use more recent technology for different aspects and make it easy. They can also provide free integration from DOORS Classic to DOORS. Currently, all the customization in Excel is lost, which makes it very complex. It would be a feature to make new versions compatible with features in the past versions.
There needs to be quicker access to tech support. When I have a two minute question that takes two minutes to answer, it shouldn't take me 45 minutes and/or a few days of callbacks to get to the right technical support person. It's unnecessary and frustrating for the user.
President at a outsourcing company with 11-50 employees
Jun 15, 2021
One thing that I would like to see is a lower-cost version of it that we could use for smaller projects. Sometimes, we do projects for commercial customers who would benefit from something like DOORS, but it's just so expensive. It's just a monster, so a lower-cost version would be the thing that we'd like to see.