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Jira vs Microsoft Azure DevOps comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
6.8
Atlassian's documentation and forums often suffice, but customer support has mixed reviews on responsiveness and problem-solving effectiveness.
Sentiment score
7.0
Microsoft Azure DevOps offers satisfactory support, with comprehensive documentation and online resources aiding users in resolving issues independently.
 

Room For Improvement

Sentiment score
4.2
Jira's complex interface, limited features, and high costs hinder usability, requiring improvements in performance, integration, and customization.
No sentiment score available
 

Scalability Issues

Sentiment score
7.3
Jira is scalable with planning, though some face performance issues and integration concerns as demands grow.
No sentiment score available
 

Setup Cost

Sentiment score
5.5
Jira offers flexible, moderately priced licensing with subscription options, but costs can rise with plugins and large deployments.
No sentiment score available
 

Stability Issues

Sentiment score
7.6
Jira is praised for its stability and performance, with occasional issues mostly related to server setups or customizations.
No sentiment score available
 

Valuable Features

Sentiment score
8.2
Jira provides robust project management, Agile support, and integrations, enhancing team collaboration with customizable workflows and a user-friendly interface.
No sentiment score available
 

Categories and Ranking

Jira
Ranking in Application Lifecycle Management (ALM) Suites
1st
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
274
Ranking in other categories
Application Requirements Management (2nd), Project Management Software (3rd)
Microsoft Azure DevOps
Ranking in Application Lifecycle Management (ALM) Suites
2nd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
130
Ranking in other categories
Release Automation (1st), Enterprise Agile Planning Tools (1st)
 

Mindshare comparison

As of December 2024, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jira is 23.7%, up from 23.6% compared to the previous year. The mindshare of Microsoft Azure DevOps is 21.0%, down from 26.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

Saroj Ekka - PeerSpot reviewer
Offers good repository integration, sprint board and easy to set up
There are some features and reports we need that are not there. For example, if I have to find out the capacity of the current sprint by user and compare it with the previous sprint, that visibility isn't there. We can know the capacity and what happened with the whole sprint, but not for an individual person to see where it's falling and how it's tracking. Report and analytics capabilities are important for a product manager. That visibility is important, so we use Jira. Some of the features are there, and I use my own Excels or other data things to compensate for that.
Akshat Prakash - PeerSpot reviewer
Allows us to deploy code to production without releasing certain features immediately and agile project management capabilities offer resource-leveling
My company has experienced benefits from using it or from recent updates in Azure Pipelines. For instance, we can manage different code versions from the same repository across different environments. We also use feature flags; the code is deployed, but the feature can be made visible to the end user at a later time. Additionally, as part of the deployment, we integrate automated and regression testing, which stops the deployment if testing fails, thus preventing regression bugs. This saves time and increases productivity by reducing the need for manual testing. Lastly, it integrates with the project management aspects, allowing us to link code deployments with project milestones. Azure DevOps supported our shift towards DevOps culture or practices. We shifted to the cloud environment and started migrating from our data centers about eight or nine years back. It has been a long journey. However, we have used Azure DevOps for almost five to six years in every project. We also use automation testing in Azure, so we have an integrated test suite that allows us to perform functional and regression testing effectively via the Azure DevOps system.
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Top Industries

By visitors reading reviews
Educational Organization
51%
Manufacturing Company
8%
Financial Services Firm
7%
Computer Software Company
6%
Manufacturing Company
13%
Computer Software Company
12%
Financial Services Firm
12%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
Which is better - TFS or Azure DevOps?
TFS and Azure DevOps are different in many ways. TFS was designed for admins, and only offers incremental improvements. In addition, TFS seems complicated to use and I don’t think it has a very fri...
What do you like most about Microsoft Azure DevOps?
Valuable features for project management and tracking in Azure DevOps include a portal displaying test results, check-in/check-out activity, and developer/tester productivity.
 

Also Known As

Jira Software
Azure DevOps, VSTS, Visual Studio Team Services, MS Azure DevOps
 

Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Alaska Airlines, Iberia Airlines, Columbia, Skype
Find out what your peers are saying about Jira vs. Microsoft Azure DevOps and other solutions. Updated: December 2024.
823,795 professionals have used our research since 2012.