In the arena of project management and development tools, Jira and Microsoft Azure DevOps are primary competitors, each offering distinct advantages. Azure DevOps has a slight edge with its fully integrated suite for continuous integration and deployment, appealing to those seeking comprehensive solutions under one platform.
Features: Jira shines in project management, offering bug and issue tracking with strong API support and numerous plugins for integration. It is favored for its Agile and Scrum compatibility, customizable workflows, and task achievement-focused design. In contrast, Azure DevOps excels with its seamless integration of pipelines and test management, catering effectively to continuous integration and deployment needs. It provides project management, code repositories, test capabilities, and more, all in a single package.
Room for Improvement: Jira can be challenging due to its complex customizations and occasional performance issues under heavy use, along with fragmented module integration. Azure DevOps sometimes faces hurdles with third-party integration, especially outside Microsoft environments. Additionally, there's potential for enhancing non-functional testing, reporting capabilities, and simplifying its user interface for diverse skill levels.
Ease of Deployment and Customer Service: Jira offers flexible deployment options, both on-premises and cloud-based. However, support has faced criticism, shifting towards email-based assistance, with community forums being a primary troubleshooting source. Azure DevOps benefits from its strong integration with Microsoft products, primarily operating in the cloud, and is commended for responsive and comprehensive support, although non-Microsoft deployments may find challenges.
Pricing and ROI: Jira’s user tier pricing can escalate with extensive plugin use, raising concerns as large enterprises transition to cloud plans. Despite this, its long-term value is acknowledged. Azure DevOps is seen as competitively priced within the Microsoft ecosystem, benefiting from a subscription model. Costs can rise with additional licenses or service integrations, yet its bundled approach appeals for complete development needs.
On a scale of one to ten, where ten is the best, I would say ROI is an eight.
Resolving issues took time since understanding our unique problems was not always straightforward for support teams.
The scalability has left me pleased, not just for our teams in Europe, the Middle East, and Asia, but as we expanded into North America, Africa, and even Australia.
The solution is stable, and we did not encounter any stability issues.
Those processes are a bit difficult for some customers who may not have technical knowledge and don't go through the entire documentation.
Enhanced system guidance highlighting best practices would be beneficial, especially if experienced personnel are not available for support.
They don't even provide a POC where you can have a sandbox or stuff that you can go through and see how exactly it's costing.
I find it to be expensive.
Our company organized a training session with a certified Azure expert, which was extremely beneficial for adopting best practices during the initial three months.
I can't approve my own request and move the code around without a review.
Jira is a powerful cloud- and subscription-based application lifecycle and issue management solution. It is designed to aid users both in project management and in resolving any issues that arise at any point in the software development process. It is especially concerned with easing the ability of developers to collaborate.
Jira Benefits
Some of the ways that organizations can benefit by choosing to deploy Jira include:
Jira Features
Real-time notification feature. Users can set Jira so that it offers them notifications that contain critical information in real time. It can send users email notifications when pressing issues have been updated. They can also set it to notify them about tasks that may be due, or other similar events.
Reviews from Real Users
Jira is a powerful solution that stands out when compared to many of its competitors. Two major advantages it offers are its workflow engine and its highly customizable dashboard.
Bharath R., the tool implementation and project management lead at a financial services firm, writes, “I feel the strongest feature of Jira is its workflow engine. It empowers us to automate our workflows within our organization. It's the one characteristic of Jira which I think can help any organization, be it in any domain.”
Uday J., a staff engineer at a computer company, says, “Another thing that I like a lot about Jira is that in the dashboard, you can plug the modules that you want. You can enable certain sections. For example, you can show trend history, open Jira tickets, etc. Some of the managers have created a dashboard for each engineer.”
Microsoft Azure DevOps is a cloud service that enables developers to collaborate on code development projects and create and deploy applications quicker than ever before. The service helps unite developers, project managers, and software development experts through a collaborative experience while using the application. For the users' convenience, Azure DevOps offers the user cloud services through Azure DevOps Services or an on-premises service using Azure DevOps Server. In addition, it supports integration with additional services and adding extensions, including the ability for the user to create their own custom extensions.
Azure DevOps provides a variety of unified features that can be accessed through their web browser or IDE client, such as:
Benefits of Microsoft Azure DevOps
Microsoft Azure DevOps offers many benefits, including:
Reviews from Real Users
Microsoft Azure DevOps stands out among its competitors for a variety of reasons. Two major ones are its ability to forecast how long each task will take and the ability for users to follow the entire development process.
PeerSpot viewers note the effectiveness of this solution. An executive chief operating officer for a cloud provider notes, “We can forecast tasks and the number of hours a task will take and can compare it with how long a task actually takes.”
Carlos H., a product and system director at SPCM, writes, “I think the most usable thing is that you can follow the whole progress of the development process. This makes it very useful for us.”
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