We performed a comparison between Jira and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's easy to escalate the issues to the product development team."
"The solution helps a lot with scrums."
"Kanban board: The board is easy to use and visually impressive to non-IT users, who found it easy to relate to."
"In Jira, the integrations I have used so far are the repository integration, like when it gets added, or the integration with Confluence, which is good."
"I have experience with Jira's bulk tracking and issue management. We use it to add new features to our product, fix bugs, and address customer feedback."
"Jira is a pretty capable product, and a lot of features are valuable. We value being able to set up separate projects and configure teams in them, set up sprints, and manage our sprints with its history tracking. These are all very useful features. It has been a very popular product for our work."
"The informatics is the most valuable feature. It captures what we need."
"I have found the most valuable features of Jira to be ticketing, life cycle workflow, definition, and creation. Many of the features are useful."
"It's a very complete solution."
"The program is stable."
"Stable and scalable solution."
"The solution is scalable."
"The PPM module is an excellent service."
"The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values."
"The most important feature of ServiceNow IT Business Management is flexibility."
"The interface is extremely user-friendly."
"It should be connected to ServiceNow."
"I would like integrated requirements management, so we do not have to buy plug-ins for JIRA, since it was hard to get requirements management for it."
"It would be ideal if Jira had future functionalities to integrate more easily with various aspects of code reviews."
"It is not intuitive."
"The help desk and services management features are in need of improvement."
"I wish the whole workflow process was easier to set up. You put the requirements in and then you send it to the developer. They get a notification. Then they go into Jira."
"For our company, we're thinking about not only project management solutions but also collaboration solutions, and maybe if Jira had a chart or quick commenting option, it would be great."
"I would like to see more robust release management within the tool."
"The cost could be improved. The solution is quite pricey."
"The interface is cluttered with a lot of names and areas. It may not be user friendly enough for a first timer."
"The price is too high."
"The interface isn't user-friendly."
"ServiceNow Strategic Portfolio Management could improve by having more Agile features. Other solutions, such as Rally have more."
"The configurations are fine, but the user interface could be improved."
"ServiceNow Strategic Portfolio Management must improve its interface, which is not very interactive or user-friendly compared to other tools like Zendesk. The real-time reporting feature doesn't help much in our decision-making process. It's quite complex to use and lacks the rich features needed for visualization. Overall, I find it to be very poor."
"It could be more user-friendly."
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Jira is ranked 1st in Application Lifecycle Management (ALM) Suites with 266 reviews while ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 27 reviews. Jira is rated 8.2, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and OpenText ALM / Quality Center, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira Align, Microsoft Project Server, Smartsheet and Broadcom Clarity . See our Jira vs. ServiceNow Strategic Portfolio Management report.
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