We performed a comparison between Jira Align and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Agile Planning Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of Jira Align are its product roadmap and reporting."
"I found Confluence most valuable."
"Jira Align is an easy-to-use and user-friendly solution."
"Jira Align has been quite a helpful tool for us because, without it, we would be juggling with all our story points or our backlog items, which would be difficult to manage."
"Jira Align's most valuable features are the roadmap, the program board, and the reports."
"The most valuable features in Jira Align are the dashboard and the reporting feature."
"Jira Align helps us manage communication and tasks for a variety of teams without overlap."
"The most valuable features are the ability to customize the entries and to update them quickly. Since the new version they released, we started utilizing the customization features to create specific codes and symbols for our teams that were not available before. For example, in team A each person had their own symbols and we had our own demarcation. When our project or task was completed, we had a code that we could enter online that let the main project managers know that it was time to remove it."
"It's a very complete solution."
"The interface is extremely user-friendly."
"Competitive in terms of research"
"The stability is excellent. ServiceNow is one of the leading platforms when it comes to stability."
"The most valuable features of ServiceNow Strategic Portfolio Management are the multiple methodology possibilities for projects. It has hybrid, traditional, and Agile capabilities. Additionally, the solution integrates well with other platforms, such as Microsoft Azure."
"The technical support is pretty good. ServiceNow has consistently provided excellent assistance."
"ServiceNow brings to the market different layers with different pricing, so you can customize. And all the layers are really enterprise-ready."
"The resource manager is useful."
"Jira Align can improve the visibility of executive teams."
"The workflows are scalable from portfolio to individual level but can sometimes be complex to navigate."
"Deployment was very complex."
"The synchronization between Jira and Jira Align takes too long."
"The product needs to improve its configurations."
"Jira Align's user interface needs improvement because its user experience is really bad."
"It would be helpful if they had something for capacity planning that was simpler to understand."
"Jira Align should reduce the many information fields we need to provide while closing defects."
"The only issue for us is the pricing. It’s quite high in comparison with the competition."
"We track salaries or paychecks of the resources. They change from time to time, such as every six months or every year. If they can come up with a default or out-of-the-box feature to manage those multiple payable costs so that we can automatically calculate the project costs rolled up. That would be the coolest feature that we can expect from ServiceNow. We would like to have an automatic feature to manage the payable costs. We should be able to manage or maintain multiple pay costs so that while calculating the project roll-up costs for individual projects, the respective pay costs in a particular period are picked up automatically from the backend. Currently, we have to customize that. It is doable. We have done it but through customization."
"The solution needs a few things in terms of resource management."
"A major improvement we would like to see is definitely around agile management."
"The user interface could be more modern."
"ServiceNow IT Business Management could improve by adding better artificial intelligence."
"The interface is cluttered with a lot of names and areas. It may not be user friendly enough for a first timer."
"The setup is a bit complex. It depends on the organizational needs, and sometimes, we make customizations based on those needs."
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Jira Align is ranked 3rd in Enterprise Agile Planning Tools with 36 reviews while ServiceNow Strategic Portfolio Management is ranked 5th in Enterprise Agile Planning Tools with 27 reviews. Jira Align is rated 8.0, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Jira Align writes "Creates visibility, has lots of reports, and removes silos". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Jira Align is most compared with OpenText ValueEdge, JIRA Portfolio, Planview AgilePlace, Microsoft Azure DevOps and Rally Software, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Microsoft Project Server, Smartsheet and Broadcom Clarity . See our Jira Align vs. ServiceNow Strategic Portfolio Management report.
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