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Jira vs Jira Align comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jira
Ranking in Application Lifecycle Management (ALM) Suites
1st
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
274
Ranking in other categories
Application Requirements Management (2nd), Project Management Software (2nd)
Jira Align
Ranking in Application Lifecycle Management (ALM) Suites
9th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
41
Ranking in other categories
Enterprise Agile Planning Tools (3rd), Value Stream Management Software (1st)
 

Mindshare comparison

As of April 2025, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jira is 21.9%, down from 23.9% compared to the previous year. The mindshare of Jira Align is 1.4%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites
 

Q&A Highlights

Miriam Tover - PeerSpot reviewer
Apr 02, 2019
 

Featured Reviews

Saroj Ekka - PeerSpot reviewer
Offers good repository integration, sprint board and easy to set up
There are some features and reports we need that are not there. For example, if I have to find out the capacity of the current sprint by user and compare it with the previous sprint, that visibility isn't there. We can know the capacity and what happened with the whole sprint, but not for an individual person to see where it's falling and how it's tracking. Report and analytics capabilities are important for a product manager. That visibility is important, so we use Jira. Some of the features are there, and I use my own Excels or other data things to compensate for that.
Tonia Spight-Sokoya - PeerSpot reviewer
User-friendly with good documentation and the ability to integrate with other third arty vendors
I am really focused on identity access management and getting access to the vendors. Right now, I'm setting up vendor access through Azure. You can do that or with the IAM. Sometimes we have to create several different types of access because we have vaulted databases. We have the Unix databases, I have MySQL, and we have Mongo, where I get access to those user classes or to the databases in the host group. Those are all different access scenario forms that I submit after I do the configuration in the form with the security team. I need clarity on the IAM. I'm not clear on PAM eighter. Is there a form that they have to submit to get access to the internal cyber-risk teams to get their access for people to be able to use the tool on the Confluence side? Do they have to send some kind of form to the operation's security or enterprise security? To be able to get the access for privileged access, do they need to be working on projects that have vaulted databases? I still need to figure out how that works. Other companies that are competitors of Jira and Confluence, are able to create their active directories for the vendors that don't come in internally. They only do access through the cloud and through third-party, two-factor identification. That's something I was wondering if that was already implemented in the packages, the package for Confluence. It would be nice to have that right in the solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is Jira Align, which is a plugin that helps you to understand the progress that is made against each epic."
"It's very flexible. I can define workflows and custom fields and dependencies between issues and projects. And every project can have a custom configuration with my fields, my names for fields, my validations, and my workflows. It's very customizable."
"Scaling the product wouldn't be difficult."
"The JIRA user interface looks great. It's an overall good experience. It's very intuitive in the sense that you understand how it's going to work. It's very self-explanatory, and it's beneficial overall."
"Our company follows the Agile methodology for software development, and this product is one of the best tools for companies that do so."
"I liked the flexibility of the application. It was pretty user-friendly."
"The burndown charts help track projects."
"The solution provides users with clarity in terms of the scope of work in a given timeframe."
"I found Confluence most valuable."
"It's easy to set up."
"The tool helps us with better tracking across various departments. Jira Align is highly valuable for organizations due to its flexibility. With my experience as an administrator, I can attest that it can be tailored to meet the diverse needs of any organization. It helps to eliminate the mess created by Excel spreadsheets."
"Jira Align's most valuable features are the roadmap, the program board, and the reports."
"Jira is one of the most widely used tools in the market, and it has a vast amount of data already stored in it. Jira Align is crucial in orchestrating this data and providing valuable views and insights. However, it's essential for tools like Jira Align to offer configurable features. While complete customization might not always be feasible for enterprise-level tools, configurable features allow organizations to drive transformation accordingly."
"The technical support services are excellent."
"What I like about Jira is that I can easily keep tabs on the status of different issues and what the team is working on."
"The OKR experience is great."
 

Cons

"I would prefer it if the solution was more intuitive."
"One thing that I don't like about Jira is that when you do an export, it only allows a thousand issues. So the export feature needs to be better."
"The solution heavily focuses on the Agile framework, which might only suit some business use cases. This particular area needs enhancement."
"The reporting tool and the approval tool need work."
"Out-of-the-box reporting is limited. It would be helpful if more customisation was possible."
"I manage the progress of the stories in an Excel chart with dates on work progress or thing to do. I don't like the progress or the stage changing from the stories in Jira."
"There are some minor quirks, such as zero-point stories not appearing in the portfolio scope."
"The performance is not so good sometimes. I know that fully depends on the implementation and the IT environment of Jira or the version of Jira installed. The performance is sometimes not so good. I would like to have a better response time from the Jira server. And it fully depends on the administration side of the Jira."
"Jira Align's cost needs improvement."
"The product should improve its communication. My English proficiency is not high, but writing in English is another skill that you need. Maybe AI can help here. Because I can see in some other applications, they have AI helpers. So when you write something and you want to do something, it can help. For example, Google Cloud Platform has it. They have a helpdesk for it. When you want to create a cluster, it can help you."
"The tool's corporate pricing is expensive."
"We have experienced errors with the internal server that occurs frequently."
"Jira Align fails to provide its users with a complete package in terms of portfolio management."
"Jira Align's user interface needs improvement because its user experience is really bad."
"Jira Align can improve the visibility of executive teams."
"Deployment was very complex."
 

Pricing and Cost Advice

"As a company, we get a subsidized price, and it's lower than what's quoted on their website."
"There are no additional costs to the standard licensing."
"The license is yearly. It is a large, long-running program."
"Its price is fine, but we would like it to be less expensive. We are paying on a yearly basis."
"We have a corporate license, and it is probably based on the number of people."
"Our client handles the licensing aspect. They have not yet purchased the premium version."
"I am not sure if the client is using a commercial version. I think it is on a per-user basis, and it is around 15 Canadian dollars for a user, but I'm not sure. It also has a free version."
"The tool's pricing is expensive. The new pricing is indeed quite expensive compared to what it was a few years ago. Last year, when we intended to renew our subscription, we found the pricing considerably higher."
"Our customers buy licenses. We are not involved in its purchase."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate Jira Align a seven out of ten."
"I would rate this solution a nine out of ten for pricing. The price of the solution depends on the number of people using it and the projects you are working on."
"The tool is moderately expensive."
"The license for Jira Align is priced fairly."
"Jira Align is quite expensive for small-to-medium companies, but it's quite reasonable for larger ones."
"Jira Align has price packages for different purposes."
"The software is very good, but the price is expensive. Our licensing costs are on a monthly basis, but there are no additional costs to the standard license fees."
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Answers from the Community

Miriam Tover - PeerSpot reviewer
Apr 2, 2019
Apr 2, 2019
Some of the fundamental difference between AgileCraft & Jira are 1) Jira was originally a bug tracking tool that has been modified to try and support Agile projects. AgileCraft was developed out of the box with Agile in mind. 2) Jira data structure is flat which means creating a hierarchy for rolled up reporting is problematic even with the 3rd party plugins. 3) AgileCraft was designed...
2 out of 6 answers
MS
Apr 1, 2019
From: Nick Regan from IT Central Station Sent: Monday, April 1, 2019 11:09 AM To: Sternberger, Mark Subject: Seeking expertise in AgileCraft Hi Mark, Can you help out a colleague with the following question about AgileCraft: ----- What Is The Biggest Difference Between AgileCraft And JIRA? One of the most popular comparisons on IT Central Station is AgileCraft vs JIRA. People like you are trying to decide which one is best for their company. Can you help them out? What is the biggest difference between AgileCraft and JIRA? Which of these two solutions would you recommend to a colleague evaluating application lifecycle management suites and why? Thanks for helping your peers make the best decision! ----- Please reply to this email with your response or post your answer here. You've been a member of IT Central Station since March 2019. In a market full of vendor hype, we provide free connections between real users of AgileCraft to share advice and make better buying decisions. Thanks for being part of the community. Nick Regan Community Director, IT Central Station IT Central Station 244 Fifth Avenue New York, NY 10001 (646) 328-1944 um-nqn 342024 To change notifications, please visit your subscription page or unsubscribe completely. gitbdelWHFUOFUyYk1sbkN2bzRLUUQyV1pibk1IeHJQRnRwUEFVSm5DYmFvVG0rNTdnQmE0YjY5T1NBS2tlQlNGa3A5SS0tdzNKeGVNUUsxK1JWdVRjblo0b1RQQT09--acfde43e76e9c3b13be36f6090940095bb440d60gitbdel Disclaimer: This email and any attachments are sent in strictest confidence for the sole use of the addressee and may contain legally privileged, confidential, and proprietary data. If you are not the intended recipient, please advise the sender by replying promptly to this email and then delete and destroy this email and any attachments without any further use, copying or forwarding.
KF
Apr 1, 2019
Hi Nick. Considering the two are now the same company, I would defer any answer to the team at Atlassian. https://investors.atlassian.com/financials-and-filings/news/news-details/2019/Atlassian-to-Acquire-AgileCraft-to-Help-Executives-Align-Strategy-to-Execution/default.aspx
 

Top Industries

By visitors reading reviews
Educational Organization
51%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
6%
Financial Services Firm
23%
Computer Software Company
14%
Manufacturing Company
11%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
What do you like most about Jira Align?
I joined the company because they had a large project, and as a startup company, they needed to scale up efficiently. My task was to review the current baseline, assess the team's capabilities, and...
What needs improvement with Jira Align?
The platform's communication features could be more robust for better team integration.
What is your primary use case for Jira Align?
We use Jira Align for business strategies, collaboration, and reporting. The solution allows us to manage the various products and features delivered on that platform.
 

Comparisons

 

Also Known As

Jira Software
AgileCraft
 

Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Anthem, nielsen, Homeland Security, NCR, dimension data
Find out what your peers are saying about Jira vs. Jira Align and other solutions. Updated: April 2025.
847,772 professionals have used our research since 2012.