Try our new research platform with insights from 80,000+ expert users

ServiceNow Strategic Portfolio Management vs monday.com comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Monday.com enhances productivity, reduces costs, and improves resource management, benefiting project management, teamwork, and organizational efficiency.
Sentiment score
8.1
ServiceNow Strategic Portfolio Management boosts ROI by enhancing collaboration, improving insights, and reducing costs through effective integration and planning.
 

Customer Service

Sentiment score
7.5
Users generally find monday.com support responsive and helpful, though personalization could improve experiences despite the platform's intuitive design.
Sentiment score
6.7
ServiceNow Strategic Portfolio Management support is praised for effectiveness, though some users desire faster response times and personalized assistance.
 

Scalability Issues

Sentiment score
8.0
Monday.com is praised for scalability and versatility, though users note some cost concerns and specific project scaling challenges.
Sentiment score
7.6
ServiceNow Strategic Portfolio Management is scalable, customizable, and ideal for large enterprises, despite occasional hosting performance issues.
 

Stability Issues

Sentiment score
7.9
monday.com is praised for its high stability and reliability, with infrequent performance issues quickly resolved, enhancing professional use.
Sentiment score
8.1
ServiceNow Strategic Portfolio Management is highly stable, with responsive support despite occasional slow performance during large tasks or customizations.
 

Room For Improvement

Monday.com users desire improved UX, automation, integrations, communication, templates, board limits, time-tracking, and accessible training resources.
ServiceNow's Strategic Portfolio Management needs better usability, integration, reporting, and support, with room for enhanced automation and Agile features.
The need for a stable connection is critical as there are network issues that slow our processes down.
 

Setup Cost

Enterprise buyers found monday.com cost-effective with mixed feedback on pricing tiers but praised its scalability and straightforward setup.
ServiceNow Strategic Portfolio Management is pricey and complex, often benefiting larger enterprises more than medium-sized companies.
 

Valuable Features

Monday.com offers automation, customizable dashboards, multiple views, and effective tools for efficient project management and enhanced team collaboration.
ServiceNow Strategic Portfolio Management offers user-friendly, integrated project management with Agile features and comprehensive demand, resource, and analytics tools.
 

Categories and Ranking

monday.com
Ranking in Project Portfolio Management
1st
Average Rating
9.4
Reviews Sentiment
7.3
Number of Reviews
225
Ranking in other categories
CRM (3rd), Project Management Software (1st), Marketing Management (3rd), Opportunity Management (1st)
ServiceNow Strategic Portfo...
Ranking in Project Portfolio Management
2nd
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
31
Ranking in other categories
Enterprise Agile Planning Tools (5th)
 

Mindshare comparison

As of January 2025, in the Project Portfolio Management category, the mindshare of monday.com is 6.8%, up from 6.3% compared to the previous year. The mindshare of ServiceNow Strategic Portfolio Management is 12.9%, down from 13.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Portfolio Management
 

Featured Reviews

Jaikishan Daryanani - PeerSpot reviewer
C level has visibility into the entire timeline and status of an initiative, and real-time reporting saves work
It is meant for non-technical users. As a matter of fact, for technical users, it may seem kind of naive or non-sophisticated or something. But for non-tech people, it's a visual treat because it has functionalities and capabilities suited to their business function as well as flexibility in terms of customization to make it adaptable. monday.com is very flexible. We created workspaces for every team and they have the flexibility to create and define their own processes and data points as well as their approval processes. Viewing projects and timelines via Gantt charts in monday.com is a native functionality. The power of the dashboard is that the solution enables you to do risk, timeline, and cost-benefit analyses for your initiatives. It gives you a complete perspective on the impact of your future decisions and initiatives for the upcoming months, quarters, and years. Based on the different levels in the organization, there is visibility into what each function of the organization or each department is up to. As a manager, it gives you a live update of the tasks and any particular changes. You can track the entire project for your teams and for other teams as well. Creating a new project in monday.com takes a few seconds. If you have the templates created you can generate a project via automation. If you have a standard WBS (work breakdown structure) for every single project, you can trigger automation. When the project is approved, within a fraction of a second, the entire WBS is ready for you so that you can start putting in your updates and data. There are around 200 templates available in the solution, and that gives you a baseline to start from, whether you are doing agile management or waterfall. Once you select a template, boom, it creates a baseline structure and you can start. And even if you want to create a new project, it's still pretty simple and a matter of a few seconds.
Srinivasa Neelapu - PeerSpot reviewer
Strategies and goals are aligned with demands and partners, making it a strategic approach for the enterprise but the finance part needs improvement
SPM is definitely strong for project management, but its finance capabilities are not as robust. While there is a separate Financial Management product, it would be beneficial to have more out-of-the-box support for finance integrations within SPM. I’m not suggesting replacing systems like SAP for finance, but there should be better support for financial integrations. Currently, connecting to SaaS solutions is complicated, and getting into detailed financial calculations is challenging. Forecasting is manageable, but handling actual financials is not as straightforward. The finance area needs improvement, specifically making finance application integrations easier. Generic finance capabilities should be more user-friendly and integrated into SPM. Although they have started this journey, it hasn’t been fully released yet. There seems to be a roadmap, and once complete, it will be very useful. Additionally, incorporating a Q&A feature for entire strategies or project demands and enhancing text analytics within SPM would be beneficial.
report
Use our free recommendation engine to learn which Project Portfolio Management solutions are best for your needs.
831,265 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
67%
Computer Software Company
4%
Financial Services Firm
4%
Manufacturing Company
3%
Financial Services Firm
15%
Manufacturing Company
13%
Government
9%
Healthcare Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Do you recommend Monday.com?
Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it bec...
What do you like most about monday.com?
The product's initial setup phase was straightforward.
What needs improvement with monday.com?
The need for a stable connection is critical as there are network issues that slow our processes down. Additionally, the synchronization feature is not functioning optimally.
What do you like most about ServiceNow Strategic Portfolio Management?
We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network en...
What is your experience regarding pricing and costs for ServiceNow Strategic Portfolio Management?
The pricing is average. They always have some extra options to add. I rate the product’s pricing a six out of ten, where one is cheap, and ten is expensive.
What needs improvement with ServiceNow Strategic Portfolio Management?
If we have enough information, we can address issues from the cloud to the top level of the organization. This allows us to see if our resources are being allocated properly from an executive persp...
 

Also Known As

DaPulse
IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
 

Overview

 

Sample Customers

Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber
Proximus, UNT SYSTEM, SAP SuccessFactors
Find out what your peers are saying about ServiceNow Strategic Portfolio Management vs. monday.com and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.