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Jira vs monday.com comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 11, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
Jira offers increased productivity, efficiency, and task management, with flexibility and cost-effectiveness, despite some initial plugin support challenges.
Sentiment score
6.8
Users find monday.com enhances productivity with time savings and efficiency, despite challenges in quantifying financial returns.
A return on investment has been seen with Jira, as a lot of time has been saved in arranging tasks, converting software features into epics, tasks, and milestones, making it easy to track progress and plan future roadmaps.
Senior Consultant at a consultancy with 10,001+ employees
It's always hard to measure ROI precisely, but overall, the development time usually pays off within a year through efficiency gains.
CEO at 2Help
Being able to auto-create, auto-close, and many other automated functions makes it easier to follow processes and make fewer mistakes.
Project Engineer at Unilever
Some of the advantages or returns on investment we've seen since we started using monday.com include the time savings from automating tedious tasks, making team catch-ups quicker.
Sr. Project Manager at GlaxoSmithKline
It efficiently helps to centralize planning, tracking, and collaboration.
HITRUST and GRC Consultant at a consultancy with 11-50 employees
 

Customer Service

Sentiment score
6.6
Jira's customer service is appreciated for its documentation and forums, though support response can vary in effectiveness.
Sentiment score
7.3
Monday.com customer service is fast and helpful, though some users seek improvements in live chat and technical support.
Jira's customer support is one of the best I have ever dealt with because they respond quickly.
CEO at 2Help
They usually reach out within one to two business days and give specific answers.
Senior Technical Support Engineer I at Krisp
I did not face any issues with stability or upgrades.
Senior Director, Head of Information Systems Division at Israel Innovation Authority
I would rate their customer service a ten.
Head of Financial Team at resolutte
The customer support is very proactive, responsive, and easy to reach.
Sr. Project Manager at GlaxoSmithKline
monday.com is very cost-effective and it has great customer support.
Project Engineer at Unilever
 

Scalability Issues

Sentiment score
7.2
Jira is praised for effective scalability and adaptability, though some face challenges with licenses, customization, and integration.
Sentiment score
7.9
monday.com excels in scalability and adaptability, supporting growth with customization, though pricing and onboarding could improve for large teams.
Scalability for Jira is great, and it handles growth easily from 100 to thousands.
CEO at 2Help
monday.com is very scalable because we can work with multiple projects at a time from different departments, and it can handle all of that.
Project Engineer at Unilever
 

Stability Issues

Sentiment score
7.6
Jira is stable and reliable, with rare issues often tied to server capacity, customization, or network challenges.
Sentiment score
7.9
Monday.com is stable and reliable with minor outages and occasional slowdowns, but generally performs impressively for task management.
In my experience, Jira is stable, with around 99% uptime.
Senior Consultant at a consultancy with 10,001+ employees
monday.com is very stable.
Project Engineer at Unilever
 

Room For Improvement

Jira needs improved customization, user interface, performance, integration, reporting, administration, and reduces dependency on third-party plugins.
Monday.com users seek enhanced features like performance, automation, integrations, customizations, and reporting for an improved user experience.
Focus more on improving API integration and automation tools, not just the design.
CEO at 2Help
One feature that could improve Jira is the integration of AI capabilities, such as organizing Jira tasks autonomously with minimum human intervention and executing aggregations and clustering of these tasks.
Senior Consultant at a consultancy with 10,001+ employees
A simpler user experience for new users is necessary.
Product Analyst at a consultancy with 51-200 employees
The need for a stable connection is critical as there are network issues that slow our processes down.
PM at Galaxy Software Services
I would like to have the ability to create more than two levels of subtasks in monday.com.
Project manager at WITS
The integration with Google Sheets is also not working very well.
Sr. Project Manager at GlaxoSmithKline
 

Setup Cost

Jira's pricing is reasonable for features but costly for larger enterprises due to tiered licensing and mandatory plugin fees.
Enterprise buyers find monday.com's tiered plans cost-effective, offering value and justifying expenses despite varied perceptions on pricing.
Even if only five people from your team use a financial plugin, you still pay for all 100 seats.
CEO at 2Help
It is quite expensive.
Head of Financial Team at resolutte
The pricing is cost-effective, especially for my organization, helping us manage a lot of projects efficiently.
Sr. Project Manager at GlaxoSmithKline
 

Valuable Features

Jira offers customizable project management with Agile support, integrations, and dashboards, enhancing collaboration, scalability, and productivity.
Monday.com enhances team productivity with customizable boards, seamless integrations, automation, and effective task management features like Gantt charts.
You can build your own workflows and make it work exactly the way your team needs and integrate it with almost every third-party software.
CEO at 2Help
Agile boards give instant visibility into what is in progress, blocked, or completed. It provides clear status and ownership, which helps the team stay aligned without constant follow-ups.
Product Analyst at a consultancy with 51-200 employees
Jira has helped not only our organization but many organizations to be very focused and understand what needs to be done and to prioritize things effectively.
Senior Technical Support Engineer I at Krisp
monday.com saves time and gets everyone on the same page within my team.
Head of Financial Team at resolutte
monday.com has positively impacted my organization because automation helps us automate a lot of time-consuming and tedious tasks, and we've been able to save about 80% of our time.
Sr. Project Manager at GlaxoSmithKline
Through automation of tasks which were previously time-consuming and tedious, we've been able to save a lot of time and cost.
Project Engineer at Unilever
 

Categories and Ranking

Jira
Ranking in Project Management Software
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
279
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd)
monday.com
Ranking in Project Management Software
2nd
Average Rating
9.4
Reviews Sentiment
7.3
Number of Reviews
233
Ranking in other categories
CRM (9th), Project Portfolio Management (6th), Marketing Management (6th), Opportunity Management (6th)
 

Mindshare comparison

As of February 2026, in the Project Management Software category, the mindshare of Jira is 3.8%, down from 8.6% compared to the previous year. The mindshare of monday.com is 4.0%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software Market Share Distribution
ProductMarket Share (%)
Jira3.8%
monday.com4.0%
Other92.2%
Project Management Software
 

Featured Reviews

Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Agile workflows have streamlined sprint planning and tracking for faster feature delivery
Jira has a very good interface and it is very easy to manage sprints, tasks, and epics. The main feature is the hierarchy, as features can be converted into epics and topics, allowing bigger tasks to be partitioned into smaller ones. The hierarchy feature in Jira helps the team significantly compared to other tools that have been used, such as Trello, which is mainly useful only for a waterfall model. For modern Agile practices, Jira is the most adapted tool in the industry. Another valuable feature is that Jira APIs have been used for data science projects to analyze tasks and get insights. This has also been very helpful in the project.
Mirii Nyambura - PeerSpot reviewer
Project Engineer at Unilever
Project collaboration has improved and automation saves time and reduces errors
The best features monday.com offers are reporting, customization, and company contacts, tracking communication, and project plans. All of the features are really important, especially the project planning, which gives us the ability to manipulate project plans, and it's very helpful. Also, tracking our communication is valuable. I love that I can see both my communications and the communications of my coworkers with the company contacts. When it comes to company contacts, I appreciate the ability to have the company as well as various tags, documents, and contact types. It has really boosted our team collaboration, where different departments are able to collaborate within one project, and we are able to complete many projects on time and deliver them to our clients. Our clients have become very happy over time since we started using monday.com. We've been able to complete many projects on time and meet our deadlines. This has really made our clients happy, and they have trusted us a lot. Through automation of tasks which were previously time-consuming and tedious, we've been able to save a lot of time and cost. We've also improved our team collaboration. We can collaborate securely remotely, thereby improving our productivity. We've been able to save thousands of dollars since we started using automation. We're able to save approximately 80% of our time through automation. We've also been able to reduce human risk, where there is no human contact with the data, thereby greatly reducing human error.
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Top Industries

By visitors reading reviews
Manufacturing Company
18%
Financial Services Firm
10%
Computer Software Company
8%
Government
7%
Manufacturing Company
8%
Computer Software Company
7%
Government
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business107
Midsize Enterprise56
Large Enterprise150
By reviewers
Company SizeCount
Small Business180
Midsize Enterprise26
Large Enterprise29
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
Jira itself is fairly priced for the features it provides, but pricing is a bit higher than some alternatives, mostly because many plugins and add-ons are paid and licensed per user. So even if onl...
Do you recommend Monday.com?
Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it bec...
What needs improvement with monday.com?
The user experience of monday.com can be better, but this is true for any platform. It could be more user-friendly. From my perspective, it's how you handle the fields, but I'm not the one that's u...
What is your primary use case for monday.com?
Since January 2025, I have been working as a CEO, so I'm not doing a lot of hands-on tasks anymore, but I'm using lots of Google tools and monday.com, mainly. The Google tools I'm using include Goo...
 

Comparisons

 

Also Known As

Jira Software
No data available
 

Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber
Find out what your peers are saying about Jira vs. monday.com and other solutions. Updated: February 2026.
882,594 professionals have used our research since 2012.