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Jira vs monday.com comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Jira enhances efficiency, productivity, and collaboration, offering positive returns, though challenges with plugin support and precise measurement exist.
Sentiment score
6.8
Users report enhanced productivity, efficiency, and ROI with monday.com, citing time savings, workflow improvements, and project management optimization.
It's always hard to measure ROI precisely, but overall, the development time usually pays off within a year through efficiency gains.
CEO at 2Help
 

Customer Service

Sentiment score
6.6
Jira's support is considered helpful and responsive, though some users desire more proactive and personalized assistance.
Sentiment score
7.4
Monday.com's customer service is responsive and professional, though users seek more personalized support and improved live chat options.
Jira's customer support is one of the best I have ever dealt with because they respond quickly.
CEO at 2Help
I did not face any issues with stability or upgrades.
Senior Director, Head of Information Systems Division at Israel Innovation Authority
I would rate their customer service a ten.
Head of Financial Team at resolutte
 

Scalability Issues

Sentiment score
7.2
Jira effectively supports organizational scalability, though integration complexities can present challenges in implementing Scaled Agile Frameworks.
Sentiment score
8.0
Monday.com is scalable and customizable, suitable for various team sizes, but may be costly for smaller businesses.
Scalability for Jira is great, and it handles growth easily from 100 to thousands.
CEO at 2Help
 

Stability Issues

Sentiment score
7.6
Users praise Jira's stability, citing minimal bugs and glitches, with occasional issues linked to resource constraints and updates.
Sentiment score
7.9
Monday.com is reliable with minimal outages, quickly resolved issues, and consistent performance, improving through updates and support.
 

Room For Improvement

Jira struggles with complexity, UI issues, and limited reporting, needing better integration, customization, and user-friendly features.
Monday.com users desire enhanced customization, better tool integration, improved UI, faster performance, and a more intuitive mobile app.
Focus more on improving API integration and automation tools, not just the design.
CEO at 2Help
To improve Jira, maybe some AI features could be added.
Senior Director, Head of Information Systems Division at Israel Innovation Authority
The need for a stable connection is critical as there are network issues that slow our processes down.
PM at Galaxy Software Services
I would like to have the ability to create more than two levels of subtasks in monday.com.
Project manager at WITS
 

Setup Cost

Jira's pricing rises with team size, with significant costs for enterprises due to licenses, plugins, and cloud transitions.
monday.com offers customizable project management, providing good value for enterprises, despite higher costs justified by features and scalability.
Even if only five people from your team use a financial plugin, you still pay for all 100 seats.
CEO at 2Help
It is quite expensive.
Head of Financial Team at resolutte
 

Valuable Features

Jira excels in agile support, collaboration, customization, and efficient project management with user-friendly interfaces and robust integration options.
monday.com offers efficient project management with automation, customizable dashboards, visual tools, and real-time updates for enhanced team collaboration.
You can build your own workflows and make it work exactly the way your team needs and integrate it with almost every third-party software.
CEO at 2Help
monday.com saves time and gets everyone on the same page within my team.
Head of Financial Team at resolutte
monday.com helps in quick decision-making by facilitating communication on the go through the comment section and email alerts when someone comments.
Project manager at WITS
monday.com makes it very easy to input any information.
PM at Galaxy Software Services
 

Categories and Ranking

Jira
Ranking in Project Management Software
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
276
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd)
monday.com
Ranking in Project Management Software
3rd
Average Rating
9.4
Reviews Sentiment
7.3
Number of Reviews
227
Ranking in other categories
CRM (9th), Project Portfolio Management (6th), Marketing Management (6th), Opportunity Management (5th)
 

Mindshare comparison

As of January 2026, in the Project Management Software category, the mindshare of Jira is 4.1%, down from 8.2% compared to the previous year. The mindshare of monday.com is 4.3%, down from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software Market Share Distribution
ProductMarket Share (%)
Jira4.1%
monday.com4.3%
Other91.6%
Project Management Software
 

Featured Reviews

Nathan Akimoff - PeerSpot reviewer
CEO at 2Help
Has customized workflows to fit internal processes and improved overall team organization
I don't have a particular customization or integration that's been especially valuable for my team, but I experienced integrating Jira and QuickBooks, which was very challenging, but it really impacted the efficiency of the whole company. I have been working with Jira for over 12 years, and I've seen it grow every year. It's a powerful product, but lately, I think Atlassian has been adding too many simplified features that look nice but don't offer the same level of flexibility, and made some fields not available through the API, which is kind of frustrating. If I could make one suggestion, it would be to focus more on improving API integration and automation tools, not just the design.
PW
Project manager at WITS
Effective project tracking enhances decision-making but requires improved subtask hierarchy
I would like to have the ability to create more than two levels of subtasks in monday.com. It was a significant challenge as I often wanted to make a task dependent on another group, but it was difficult. It would be more efficient if it were easier to establish dependencies across different groups.
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Top Industries

By visitors reading reviews
Manufacturing Company
18%
Financial Services Firm
10%
Computer Software Company
9%
Government
8%
Computer Software Company
9%
Manufacturing Company
8%
Comms Service Provider
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business105
Midsize Enterprise56
Large Enterprise149
By reviewers
Company SizeCount
Small Business178
Midsize Enterprise25
Large Enterprise23
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
Jira itself is fairly priced for the features it provides, but pricing is a bit higher than some alternatives, mostly because many plugins and add-ons are paid and licensed per user. So even if onl...
Do you recommend Monday.com?
Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it bec...
What do you like most about monday.com?
The product's initial setup phase was straightforward.
What needs improvement with monday.com?
If monday.com was cheaper, that would be better because it's quite expensive.
 

Comparisons

 

Also Known As

Jira Software
No data available
 

Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber
Find out what your peers are saying about Jira vs. monday.com and other solutions. Updated: December 2025.
879,455 professionals have used our research since 2012.