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Jira vs monday.com comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Jira enhances efficiency and productivity, offering quick ROI and integration, though opinions on updates and support are mixed.
Sentiment score
6.8
Users significantly improved project management efficiency with monday.com, reporting enhanced productivity, time savings, and better team communication.
 

Customer Service

Sentiment score
6.7
Atlassian's documentation and forums often suffice, but customer support has mixed reviews on responsiveness and problem-solving effectiveness.
Sentiment score
7.4
Monday.com support is praised for helpfulness, but users seek more personalized interactions and occasionally face slow response times.
 

Scalability Issues

Sentiment score
7.3
Jira is scalable with planning, though some face performance issues and integration concerns as demands grow.
Sentiment score
8.0
Monday.com excels in scalability and customization, supporting diverse team sizes smoothly, though setup complexity and costs are noted.
 

Stability Issues

Sentiment score
7.6
Jira is praised for its stability and performance, with occasional issues mostly related to server setups or customizations.
Sentiment score
7.9
Monday.com is reliable and stable, with minimal downtime, solid support, and continuous improvements for project management needs.
 

Room For Improvement

Jira's complex interface, limited features, and high costs hinder usability, requiring improvements in performance, integration, and customization.
Users want improved performance, automation, customization, intuitive mobile app, better integrations, and advanced project management features on monday.com.
 

Setup Cost

Jira offers flexible, moderately priced licensing with subscription options, but costs can rise with plugins and large deployments.
Enterprise users find monday.com pricing negotiable; functionality and ease justify costs, suggesting a cautious approach to user count management.
 

Valuable Features

Jira provides robust project management, Agile support, and integrations, enhancing team collaboration with customizable workflows and a user-friendly interface.
Monday.com excels with automation, flexibility, and integrations, offering an intuitive interface for efficient project management and enhanced collaboration.
 

Categories and Ranking

Jira
Ranking in Project Management Software
3rd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
274
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd)
monday.com
Ranking in Project Management Software
1st
Average Rating
9.4
Reviews Sentiment
7.3
Number of Reviews
224
Ranking in other categories
CRM (3rd), Project Portfolio Management (2nd), Marketing Management (3rd), Opportunity Management (1st)
 

Mindshare comparison

As of December 2024, in the Project Management Software category, the mindshare of Jira is 8.8%, up from 8.5% compared to the previous year. The mindshare of monday.com is 7.3%, down from 10.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Featured Reviews

Saroj Ekka - PeerSpot reviewer
Offers good repository integration, sprint board and easy to set up
There are some features and reports we need that are not there. For example, if I have to find out the capacity of the current sprint by user and compare it with the previous sprint, that visibility isn't there. We can know the capacity and what happened with the whole sprint, but not for an individual person to see where it's falling and how it's tracking. Report and analytics capabilities are important for a product manager. That visibility is important, so we use Jira. Some of the features are there, and I use my own Excels or other data things to compensate for that.
SolèneVerhaeghe - PeerSpot reviewer
Helps you avoid delays because you can visualize your deadlines and track your progress
I like the automation you can do with monday.com. You can automate priorities, status changes, notifications, etc. You may need another solution to create this automation in other tools, but monday.com includes everything. The Gantt view for project planning is also pretty good. The interface is another area where monday.com shines. It is colorful and visually appealing. You can paint with colors, and there are multiple views. If you are the type of person who wants all of your information displayed linearly, you can set it up in lines. It's the best tool for evaluating timelines and projects. The most challenging part is deciding how you want to display your information, but as soon as you know what you're doing, it's effortless to view where you are in the project and who's involved. You can set up a simple project in under five minutes, but a super complex one might take a few days. I think it's straightforward if you know how you want to organize your information. monday.com is accessible to non-technical users but takes a lot of time. They have many tutorials, and you can easily use monday.com if you can take the time to go through them and learn. When you initially create a project, it's only a board with lines on which you enter the tasks. You have some columns with the task owner, status, deadlines, etc. It is not that easy to understand all the features and how you can use them for your case, which is why people contact me. When you implement the tool, you decide which layout to use and what information you want to disclose. I've seen clients who have been using this for three years, and they still only know how to do things one way because they haven't taken the time to understand all the features. It's crucial to spend time at the start and learn the tool. I don't think the learning curve is that huge.
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Top Industries

By visitors reading reviews
Educational Organization
51%
Manufacturing Company
8%
Financial Services Firm
7%
Computer Software Company
6%
Educational Organization
65%
Computer Software Company
5%
Financial Services Firm
4%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
Do you recommend Monday.com?
Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it bec...
What do you like most about monday.com?
The product's initial setup phase was straightforward.
What needs improvement with monday.com?
I believe the reporting functionality could be improved on monday.com. While some reports are accessible, this area has room for enhancement. For example, including a Gantt chart in project plannin...
 

Comparisons

 

Also Known As

Jira Software
DaPulse
 

Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber
Find out what your peers are saying about Jira vs. monday.com and other solutions. Updated: December 2024.
824,067 professionals have used our research since 2012.