The resource manager is useful.
ServiceNow Strategic Portfolio Management offers extensive integration with platforms like Slack and Azure, boosting its versatility. Known for scalability and stability, it ensures reliable performance across various business needs. Comprehensive features like project portfolio management and agile methodologies fulfill service companies' requirements. While real-time analytics support robust decision-making, challenges include pricing compared to competitors and system flexibility. A complex timing reporting module and lacking AI improvements indicate areas for enhancement.