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Alfabet IT Planning & Portfolio Management vs ServiceNow Strategic Portfolio Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024
 

Categories and Ranking

Alfabet IT Planning & Portf...
Ranking in Project Portfolio Management
14th
Average Rating
7.6
Number of Reviews
4
Ranking in other categories
No ranking in other categories
ServiceNow Strategic Portfo...
Ranking in Project Portfolio Management
2nd
Average Rating
8.0
Number of Reviews
31
Ranking in other categories
Enterprise Agile Planning Tools (5th)
 

Mindshare comparison

As of November 2024, in the Project Portfolio Management category, the mindshare of Alfabet IT Planning & Portfolio Management is 2.0%, down from 2.8% compared to the previous year. The mindshare of ServiceNow Strategic Portfolio Management is 13.2%, up from 12.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Portfolio Management
 

Featured Reviews

MS
Jun 23, 2023
Helps us to implement and understand the status of our projects
We use the solution to manage projects, see how they are performing, and understand data transformations It helps us to implement and understand the status of our projects and the business billers that they may have. The dashboard is the most valuable feature. I can rate other projects and…
Srinivasa Neelapu - PeerSpot reviewer
Jun 7, 2024
Strategies and goals are aligned with demands and partners, making it a strategic approach for the enterprise but the finance part needs improvement
SPM is definitely strong for project management, but its finance capabilities are not as robust. While there is a separate Financial Management product, it would be beneficial to have more out-of-the-box support for finance integrations within SPM. I’m not suggesting replacing systems like SAP for finance, but there should be better support for financial integrations. Currently, connecting to SaaS solutions is complicated, and getting into detailed financial calculations is challenging. Forecasting is manageable, but handling actual financials is not as straightforward. The finance area needs improvement, specifically making finance application integrations easier. Generic finance capabilities should be more user-friendly and integrated into SPM. Although they have started this journey, it hasn’t been fully released yet. There seems to be a roadmap, and once complete, it will be very useful. Additionally, incorporating a Q&A feature for entire strategies or project demands and enhancing text analytics within SPM would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The dashboard is the most valuable feature."
"The most valuable features of ServiceNow Strategic Portfolio Management are the multiple methodology possibilities for projects. It has hybrid, traditional, and Agile capabilities. Additionally, the solution integrates well with other platforms, such as Microsoft Azure."
"The solution offers a lot of opportunities for integrations. We can integrate with Slack, Azure, all the API alternatives, etc. There's a lot of integration modules provided."
"The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values."
"The stability is excellent. ServiceNow is one of the leading platforms when it comes to stability."
"The product is quite convenient and user-friendly."
"The interface is user-friendly. It's one of the most user-friendly on the market, and the most complete."
"The resource manager is useful."
"The new feature includes different lenses, such as the organizational lens or project manager lens, allowing us to view data through various perspectives. Previously, the journey started with demand, project, and idea management."
 

Cons

"The user-experience, enhanced performance, and in-hand governance can be improved."
"The portfolio managed is good for IT, but it's not good for non it's not necessarily great for construction projects, such as the building of physical infrastructure."
"A major improvement we would like to see is definitely around agile management."
"The user interface could be more modern."
"The configurations are fine, but the user interface could be improved."
"ServiceNow IT Business Management could improve by adding better artificial intelligence."
"The interface isn't user-friendly."
"Dashboard interface is limited functionally and not very user friendly"
"When we import a really big project with a lot of tasks on it, we face some issues with dependencies. The links between tasks are not working very well. There is definitely room for improvement there. Microsoft Project, in my opinion, is the best option for such a use case."
 

Pricing and Cost Advice

"The solution is expensive. There is a yearly licensing cost. There are no additional costs, only the standard license, and the cloud license."
"The licensing is based on metrics and is tailored to customer's needs."
"The solution was quite expensive."
"It's more suitable for larger companies as the licensing cost is relatively high. Not everyone can afford this tool."
"The cost of the solution should not be more than $50,000 annually."
"I rate the price of ServiceNow Strategic Portfolio Management a seven out of ten."
"The tool is expensive."
"The solution is expensive."
"It is a little expensive. We are in Brazil, and for us, it is a little expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Manufacturing Company
11%
Government
9%
Computer Software Company
9%
Financial Services Firm
15%
Manufacturing Company
13%
Government
10%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Alfabet IT Planning & Portfolio Management?
The solution is expensive. There is a yearly licensing cost. There are no additional costs, only the standard license, and the cloud license.
What needs improvement with Alfabet IT Planning & Portfolio Management?
The user-experience, enhanced performance, and in-hand governance can be improved.
What do you like most about ServiceNow Strategic Portfolio Management?
We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network en...
What is your experience regarding pricing and costs for ServiceNow Strategic Portfolio Management?
The pricing is average. They always have some extra options to add. I rate the product’s pricing a six out of ten, where one is cheap, and ten is expensive.
What needs improvement with ServiceNow Strategic Portfolio Management?
If we have enough information, we can address issues from the cloud to the top level of the organization. This allows us to see if our resources are being allocated properly from an executive persp...
 

Also Known As

planningIT, alfabet planningIT, Alfabet IT Planning and Portfolio Management
IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
 

Overview

 

Sample Customers

FUJITSU, Coca Cola, ING, CreditSuisse, CosmosDirekt, GTA, Echo Entertainment Group, Electrolux, Cern
Proximus, UNT SYSTEM, SAP SuccessFactors
Find out what your peers are saying about Alfabet IT Planning & Portfolio Management vs. ServiceNow Strategic Portfolio Management and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.