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Alfabet IT Planning & Portfolio Management vs ServiceNow Strategic Portfolio Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Alfabet's customer support is praised for quality, but some users note slower response times after transitioning to Software AG.
Sentiment score
7.8
ServiceNow Strategic Portfolio Management support is praised for effectiveness, though some users desire faster response times and personalized assistance.
 

Stability Issues

Sentiment score
8.8
<p>Alfabet IT Planning &amp; Portfolio Management is highly rated for stability, receiving a nine out of ten from users.</p>
Sentiment score
7.7
ServiceNow Strategic Portfolio Management is highly stable, with responsive support despite occasional slow performance during large tasks or customizations.
 

Valuable Features

No sentiment score available
Alfabet IT Planning provides auto-calculation of RTO, portfolio management, ERP features, extensive reporting, and flexible deployment options.
Sentiment score
8.2
ServiceNow Strategic Portfolio Management offers user-friendly, integrated project management with Agile features and comprehensive demand, resource, and analytics tools.
 

Room For Improvement

No sentiment score available
Sentiment score
5.0
ServiceNow's Strategic Portfolio Management needs better usability, integration, reporting, and support, with room for enhanced automation and Agile features.
 

Scalability Issues

No sentiment score available
Sentiment score
7.6
ServiceNow Strategic Portfolio Management is scalable, customizable, and ideal for large enterprises, despite occasional hosting performance issues.
 

Setup Cost

No sentiment score available
No sentiment score available
ServiceNow Strategic Portfolio Management is pricey and complex, often benefiting larger enterprises more than medium-sized companies.
 

Categories and Ranking

Alfabet IT Planning & Portf...
Ranking in Project Portfolio Management
14th
Average Rating
7.6
Reviews Sentiment
7.9
Number of Reviews
4
Ranking in other categories
No ranking in other categories
ServiceNow Strategic Portfo...
Ranking in Project Portfolio Management
2nd
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
31
Ranking in other categories
Enterprise Agile Planning Tools (5th)
 

Mindshare comparison

As of November 2024, in the Project Portfolio Management category, the mindshare of Alfabet IT Planning & Portfolio Management is 2.0%, down from 2.8% compared to the previous year. The mindshare of ServiceNow Strategic Portfolio Management is 13.2%, up from 12.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Portfolio Management
 

Featured Reviews

reviewer1020717 - PeerSpot reviewer
Helps us to implement and understand the status of our projects
The initial setup is straightforward. The solution's deployment takes around two months time. We have to set up the solution. We have to put in the data to ensure that the solution is working. We need to fill out our process, our tools, and our data. Two developers were involved in the deployment process. It is a self-maintained solution that requires updates from time to time. I rate the setup an eight out of ten.
Srinivasa Neelapu - PeerSpot reviewer
Strategies and goals are aligned with demands and partners, making it a strategic approach for the enterprise but the finance part needs improvement
SPM is definitely strong for project management, but its finance capabilities are not as robust. While there is a separate Financial Management product, it would be beneficial to have more out-of-the-box support for finance integrations within SPM. I’m not suggesting replacing systems like SAP for finance, but there should be better support for financial integrations. Currently, connecting to SaaS solutions is complicated, and getting into detailed financial calculations is challenging. Forecasting is manageable, but handling actual financials is not as straightforward. The finance area needs improvement, specifically making finance application integrations easier. Generic finance capabilities should be more user-friendly and integrated into SPM. Although they have started this journey, it hasn’t been fully released yet. There seems to be a roadmap, and once complete, it will be very useful. Additionally, incorporating a Q&A feature for entire strategies or project demands and enhancing text analytics within SPM would be beneficial.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
17%
Manufacturing Company
11%
Computer Software Company
9%
Government
9%
Financial Services Firm
15%
Manufacturing Company
13%
Government
10%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Alfabet IT Planning & Portfolio Management?
The solution is expensive. There is a yearly licensing cost. There are no additional costs, only the standard license, and the cloud license.
What needs improvement with Alfabet IT Planning & Portfolio Management?
The user-experience, enhanced performance, and in-hand governance can be improved.
What do you like most about ServiceNow Strategic Portfolio Management?
We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network en...
What is your experience regarding pricing and costs for ServiceNow Strategic Portfolio Management?
The pricing is average. They always have some extra options to add. I rate the product’s pricing a six out of ten, where one is cheap, and ten is expensive.
What needs improvement with ServiceNow Strategic Portfolio Management?
If we have enough information, we can address issues from the cloud to the top level of the organization. This allows us to see if our resources are being allocated properly from an executive persp...
 

Also Known As

planningIT, alfabet planningIT, Alfabet IT Planning and Portfolio Management
IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
 

Overview

 

Sample Customers

FUJITSU, Coca Cola, ING, CreditSuisse, CosmosDirekt, GTA, Echo Entertainment Group, Electrolux, Cern
Proximus, UNT SYSTEM, SAP SuccessFactors
Find out what your peers are saying about Alfabet IT Planning & Portfolio Management vs. ServiceNow Strategic Portfolio Management and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.