

Planview Portfolios and ServiceNow Strategic Portfolio Management are both leading solutions in the strategic portfolio management category. Based on feature richness, Planview Portfolios appears to have the upper hand due to its advanced reporting capabilities and flexible configuration options.
Features: Planview Portfolios offers robust reporting, intuitive navigation, resource management, financial planning, and project visibility. Its flexible configuration allows for centralized project oversight, enhancing collaboration and forecasting. ServiceNow Strategic Portfolio Management is valued for flexibility, end-to-end process management, and seamlessly aligning strategies with execution. Despite being highly integrative, Planview's reporting features are more advanced and customizable.
Room for Improvement: Planview users seek better tool integration, more intuitive UI, enhanced reporting flexibility, and simplified administrative tasks. ServiceNow users highlight the need for improved user-friendliness, better agile features, enhanced reporting, and a more straightforward interface. Both platforms could benefit from strengthening integration capabilities and simplifying some processes.
Ease of Deployment and Customer Service: Planview Portfolios supports various deployment environments but can become complex. While customer service is generally proactive, there are concerns about slow responses and staff turnover. ServiceNow offers versatile deployment options but faces criticism over support service costs. Although well-regarded technically, ServiceNow confronts challenges in cost and communication clarity.
Pricing and ROI: Planview Portfolios is generally seen as cost-effective for large enterprises with diverse licensing options, although smaller organizations may find it expensive. Significant ROI is recognized through improved resource allocation and strategic alignment. Alternatively, ServiceNow is perceived as pricier compared to competitors like CA but offers comprehensive value for larger entities. Investment returns through streamlined operations justify its costs despite some criticisms of the pricing structure.
It also delivers a set of shared metrics focused on customer value, such as speed and quality, to achieve business results while being able to roll up objectives and key results in the system where work gets done to ensure strategy informs execution and vice versa.
Reports and real-time analytics enhance real-time data-driven decision making.
I also love the ability to provide visibility and transparency across an organization; it allows us to create custom reports and dashboards for easy data analysis, hence making data-driven decisions easily.
For organizations that haven't invested in people and processes, the product is underutilized and seen as overpriced.
The customer support for Planview Portfolios has been quick to respond and very proactive since I have reached out to them several times.
The customer support for Planview Portfolios is very proactive and responsive.
The customer support for Planview Portfolios is very proactive and responsive.
They have knowledgeable teams across all levels.
They should improve vendor compliance to align with ServiceNow's strategy.
While they have a skilled team, reaching the right resource can sometimes be a challenge.
The scalability of Planview Portfolios is very effective, and it handles all of my organization's projects and tasks.
Planview Portfolios is very scalable because it grows with the organization.
Planview Portfolios is very scalable because it handles my organization's growth, allowing us to work with both small projects and big projects at the same time.
Scalability is critical for our clients as they deal with numerous projects and changes.
Based on my experience, while I am unsure about how scalable ServiceNow Strategic Portfolio Management is, it is very adaptable, and I would rate that an 8.5.
Planview Portfolios is very stable; I have not experienced any downtime.
Planview Portfolios is very stable.
I have not faced any outages or downtime with ServiceNow Strategic Portfolio Management.
An important improvement would be to add more automation features and provide more online documentation videos that would make it much easier to use for non-technical users.
Additionally, there should be plenty of resources online, such as tutorials and videos on how to guide and how to use Planview Portfolios, especially with its robust features, explaining each feature and how it works.
Reporting flexibility is needed so that end users can create their own quick ad hoc reports for analysis and for better data-driven decisions.
The integration of artificial intelligence is something my customer is considering for future upgrades.
The recommended export and import functionality could be developed into a real-time scenario to allow seamless data synchronization without manual interventions.
Making the product more cost-beneficial would help more organizations consider investing in it.
My experience with pricing, setup cost, and licensing for Planview Portfolios has been cost effective and affordable.
My experience with pricing, setup cost, and licensing for Planview Portfolios has been cost-effective and fairly pocket-friendly.
Planview Portfolios is one of the best and a very cost-effective tool.
If a company is prepared to get a return on the investment, the price is worth it.
It's a bit costly currently.
The pricing is rated six, as it's relatively low-medium compared to other solutions.
This enhanced visibility in Planview Portfolios ensures that all users can easily track progress, identify bottlenecks, and make informed decisions to optimize workflow efficiency.
End-to-end visibility enables us to analyze performance data across the organization to measure the success of strategic initiatives with key performance indicators and make timely decisions to ensure outcome realization.
The comprehensive set of features empowers users to allocate resources strategically, analyze costs accurately, and align project timelines with available resources seamlessly.
The platform consolidates multiple offerings into one module, eliminating the need to invest in siloed applications.
Aligning the portfolio with overall strategy and goals is essential for success.
The most valuable features include managing our portfolio, getting a grip on demand in the environment, and making informed decisions about which projects would provide the greatest return.
| Product | Mindshare (%) |
|---|---|
| Planview Portfolios | 6.3% |
| ServiceNow Strategic Portfolio Management | 4.7% |
| Other | 89.0% |

| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 4 |
| Large Enterprise | 66 |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 3 |
| Large Enterprise | 26 |
Planview Portfolios empowers executives, finance, and portfolio leaders by enhancing strategic investments, improving market responsiveness, and connecting strategy and execution for optimal visibility.
Planview Portfolios offers comprehensive strategic and project portfolio management to organizations. Automating and scaling these processes, it enhances speed-to-value, aligns strategic objectives with execution, and connects business and technology planning for optimal funding and resource capacity. Users gain end-to-end visibility, track progress, and improve decision-making by utilizing integrated financial and capacity planning.
What key features does Planview Portfolios offer?Planview Portfolios is implemented across projects in industries requiring strategic planning, resource allocation, and financial tracking. Organizations manage project lifecycle and integration with ERP systems on a centralized platform, utilizing customizable workflows and reporting tools to enhance efficiency and streamline team processes.
ServiceNow Strategic Portfolio Management offers streamlined project alignment, resource and incident management, and supports ITSM integration with a flexible interface for seamless organizational operation. Providing real-time analytics and hybrid capabilities, it centrally manages portfolios and risks.
ServiceNow Strategic Portfolio Management focuses on integrating diverse methodologies and centralized management, enabling organizations to align projects with strategic goals. It facilitates integrated workflows and seamless integration with platforms such as Microsoft Azure. While delivering powerful reporting features and centralized demand and risk management, it requires some interface enhancements and more robust financial integration. The initial setup can be complex with many features needing customization. Users desire improved real-time reporting and dashboard capabilities, while the pricing can be challenging for smaller entities. Enhanced real-time export-import functionality, advanced resource management, and additional ready-to-use templates are anticipated for better usability.
What are the key features of ServiceNow Strategic Portfolio Management?ServiceNow Strategic Portfolio Management is implemented across industries to support project management, resource allocation, and incident and demand management. It aids in aligning project initiatives with corporate objectives, supports integrated workflows with ServiceNow modules, and facilitates contract and vendor management in technology, healthcare, and finance sectors. Users engage with it for Agile development and financial management, benefiting from streamlined operations and enhanced productivity.
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