In the realm of project management and portfolio management solutions, Microsoft Project Server and ServiceNow Strategic Portfolio Management offer competitive capabilities. Microsoft Project Server appears to have an edge due to its seamless integration with other Microsoft products like SharePoint, enabling effective project collaboration.
Features: Microsoft Project Server provides in-depth project scheduling, global visibility over resource allocation, and powerful collaborative tools leveraging SharePoint. ServiceNow Strategic Portfolio Management excels with its portfolio management that aligns company strategy with projects, comprehensive resource management, and robust integration across enterprise functions.
Room for Improvement: Microsoft Project Server can enhance resource allocation algorithms and integration flexibility. Users also seek improvements in end-user collaboration capabilities. ServiceNow could improve its reporting features, simplify financial management, and enhance user-friendliness. Both platforms would benefit from better integration with external tools and more intuitive interfaces.
Ease of Deployment and Customer Service: Microsoft Project Server is typically deployed on-premises, whereas ServiceNow provides flexible cloud deployment options, easing integration with public cloud services. Both platforms offer satisfactory customer support, though Microsoft users report occasional delays in issue resolution, while ServiceNow's support may fluctuate based on plan and region.
Pricing and ROI: Microsoft Project Server is considered cost-effective for enterprises, though potentially pricey for small businesses, with costs influenced by on-premises setup and licensing. ServiceNow's higher pricing is tailored to large enterprises, but service flexibility leads to variable costs. Both solutions offer significant ROI through efficiencies and strategic project alignment.
ServiceNow Strategic Portfolio Management is a highly regarded value-added Portfolio Management solution and also a top-ranked Enterprise Agile Planning tool. Strategic Portfolio Management (SPM) relates to the tools and processes that business organizations utilize to manage their usable resources and satisfy calculated business objectives.
ServiceNow SPM ensures organizations are able to precisely identify and promote the best investment initiatives that accurately match the organizational objectives, which will facilitate that the most profitable outcomes are consistently achieved.
Enterprise organizations can include the desired various factors of their business processes to include in their unique strategic portfolio. These factors can include but are not limited to employee performance initiatives, product promotions, client services, and more. When assembled together, these factors become integral elements to promote the most effective business process decisions that will ensure appropriate outcomes that align with the organization's overall goals and objectives.
ServiceNow SPM Best Practices
ServiceNow Strategic Portfolio Management Benefits:
ServiceNow Strategic Portfolio Management has many valuable benefits. Some of its most valuable benefits include:
ServiceNow Strategic Portfolio Management's primary focus is to align business strategy with work. Decision-makers are able to plan, complete and easily track progress across different methodologies and processes. The solution has been developed to ensure that the appropriate activities and processes are being completed in a timely manner to satisfy the organization’s goals consistently and achieve the most profitable outcomes.
Reviews from Real Users
“The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance.” Lenny L., Support Engineer at a tech services company
“The ease of use is the most valuable feature. It's very intuitive to set up. Everything has a logical sequence, and you can see how it all links together. It's a good win for ServiceNow.” Fabrizio M., Head of Business Applications at Bio Products Laboratory Limited
“The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values.” A Manager at a manufacturing company.
We monitor all Project Portfolio Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
