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Microsoft Project Server vs ServiceNow Strategic Portfolio Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024
 

Categories and Ranking

Microsoft Project Server
Ranking in Project Portfolio Management
4th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
60
Ranking in other categories
No ranking in other categories
ServiceNow Strategic Portfo...
Ranking in Project Portfolio Management
1st
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
31
Ranking in other categories
Enterprise Agile Planning Tools (5th)
 

Mindshare comparison

As of December 2024, in the Project Portfolio Management category, the mindshare of Microsoft Project Server is 7.6%, down from 9.0% compared to the previous year. The mindshare of ServiceNow Strategic Portfolio Management is 13.2%, up from 13.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Portfolio Management
 

Featured Reviews

Hariharan Mahadevan - PeerSpot reviewer
Effective resource allocation and collaboration tools with good flexibility
My clients use Microsoft Project Server since it is very useful and helpful, making their jobs and lives easier. It is particularly effective for program managers and is currently being used in my project Microsoft Project Server makes everything easier by providing a helpful and useful tool that…
Srinivasa Neelapu - PeerSpot reviewer
Strategies and goals are aligned with demands and partners, making it a strategic approach for the enterprise but the finance part needs improvement
SPM is definitely strong for project management, but its finance capabilities are not as robust. While there is a separate Financial Management product, it would be beneficial to have more out-of-the-box support for finance integrations within SPM. I’m not suggesting replacing systems like SAP for finance, but there should be better support for financial integrations. Currently, connecting to SaaS solutions is complicated, and getting into detailed financial calculations is challenging. Forecasting is manageable, but handling actual financials is not as straightforward. The finance area needs improvement, specifically making finance application integrations easier. Generic finance capabilities should be more user-friendly and integrated into SPM. Although they have started this journey, it hasn’t been fully released yet. There seems to be a roadmap, and once complete, it will be very useful. Additionally, incorporating a Q&A feature for entire strategies or project demands and enhancing text analytics within SPM would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Project Server helps organizations in collaboration."
"The ability to look at the resource loading is most valuable."
"I found the portfolio management valuable."
"SharePoint site integration"
"I like being able to manage the capacity in terms of the resources. I also like being able to share documents and information between teams. It's the best solution for collaboration."
"The most valuable feature of the Microsoft Project Server is the level of detail with which I can break down a task and check the dependencies."
"The solution scales well."
"There are many valuable features of this solution. It is very advanced and once you understand and learn how to use it, it can be quite powerful. The whole package can be quite powerful."
"The PPM module is an excellent service."
"Everything is valuable. It is tough to choose a particular feature, but project portfolio management along with agile 2.0 are two key product features that I would suggest for services companies like us."
"The stability is excellent. ServiceNow is one of the leading platforms when it comes to stability."
"ServiceNow brings to the market different layers with different pricing, so you can customize. And all the layers are really enterprise-ready."
"We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network engineering teams. When there's an issue at the product or network level, we raise a ticket, and our team works together to resolve it."
"Stable and scalable solution."
"The new feature includes different lenses, such as the organizational lens or project manager lens, allowing us to view data through various perspectives. Previously, the journey started with demand, project, and idea management."
"The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values."
 

Cons

"When a lot of users logged onto the site, it took a big toll on the service. Therefore, there is a scalability issue."
"Project Server could be improved by simplifying how tasks are assigned and reviewed on a daily basis."
"The user interface looks quite old and needs to be improved."
"This solution could improve by adding integration with Primavera schedules to allow the reading and management of them."
"The reporting in the desktop version is not highly customizable or professional compared to other solutions."
"The initial setup was complex."
"We need to be able to compare milestones, calls, and other variables regarding the projects we are working on. I have to contract developers to make reports, which is where things get complicated. They need to develop personal and custom fields for us."
"It has to be more user-friendly. For instance, there should be some assistance, like when you go to certain sites, people pop up and say, "Can we help you? What are you looking for?" It's not interactive enough."
"The configurations are fine, but the user interface could be improved."
"A major improvement we would like to see is definitely around agile management."
"ServiceNow need to focus on internal empowerment rather than awareness to drive the change."
"The product does not give us the freedom to capture all the instances, test cases, and evidence."
"The price keeps going up, and to remain competitive, it needs to have a competitive edge. I would like to see more of the latest innovations, in terms of AI, ML, and all of the latest cutting-edge technologies, included in the platform."
"When we import a really big project with a lot of tasks on it, we face some issues with dependencies. The links between tasks are not working very well. There is definitely room for improvement there. Microsoft Project, in my opinion, is the best option for such a use case."
"ServiceNow IT Business Management could improve by adding better artificial intelligence."
"The user interface could be more modern."
 

Pricing and Cost Advice

"It is an inexpensive product."
"The product is expensive."
"Microsoft Project Server is more expensive than other solutions on the market. We purchase the license annually."
"I rate the pricing a one out of ten because the price is way too high."
"We have an enterprise agreement with Microsoft, and our licensing is based on the agreement."
"I cannot comment on the price as I was not responsible for purchasing the solution."
"Microsoft Project Server is relatively cheaper than other products."
"Microsoft Project Server is an expensive solution. Small businesses will not be able to afford it."
"We have a team of about 6,500 employees across the globe. So, the amount of money I'm going to save by putting the money on the table for the implementation and licenses is very high."
"The pricing is negotiable based on the contract and licensing perspective."
"The solution was quite expensive."
"The licensing is based on metrics and is tailored to customer's needs."
"It is a little expensive. We are in Brazil, and for us, it is a little expensive."
"It's more suitable for larger companies as the licensing cost is relatively high. Not everyone can afford this tool."
"The cost of the solution should not be more than $50,000 annually."
"The solution is expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Government
11%
Manufacturing Company
11%
Financial Services Firm
6%
Financial Services Firm
15%
Manufacturing Company
13%
Government
10%
Healthcare Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Project Server?
The ability to track a project's progress using Microsoft Project Server is the most valuable aspect. It depends, especially when managing multiple projects.
What is your experience regarding pricing and costs for Microsoft Project Server?
The pricing for Microsoft Project is fair, considering it is ahead of competitors and offers a comprehensive suite of features. I'd rate the solution eight out of ten.
What needs improvement with Microsoft Project Server?
Collaboration should be better integrated in the desktop version. Also, viewing multiple projects simultaneously can be difficult due to limited screen space. Exporting data from Microsoft Project,...
What do you like most about ServiceNow Strategic Portfolio Management?
We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network en...
What is your experience regarding pricing and costs for ServiceNow Strategic Portfolio Management?
The pricing is average. They always have some extra options to add. I rate the product’s pricing a six out of ten, where one is cheap, and ten is expensive.
What needs improvement with ServiceNow Strategic Portfolio Management?
If we have enough information, we can address issues from the cloud to the top level of the organization. This allows us to see if our resources are being allocated properly from an executive persp...
 

Also Known As

MS Project Server
IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
 

Overview

 

Sample Customers

Magnachip, Gwinnett County Schools, CLEAResult, Medbit Oy, Intelbras S.A., ETS, CORE Construction, Keller Foundations
Proximus, UNT SYSTEM, SAP SuccessFactors
Find out what your peers are saying about Microsoft Project Server vs. ServiceNow Strategic Portfolio Management and other solutions. Updated: December 2024.
823,875 professionals have used our research since 2012.