Planview Daptiv vs ServiceNow Strategic Portfolio Management comparison

Planview and ServiceNow are both solutions in the Project Portfolio Management category. Planview is ranked #13 with an average rating of 10.0, while ServiceNow is ranked #2 with an average rating of 7.8. Planview holds a 1.2% mindshare in PPM, compared to ServiceNow’s 12.7% mindshare. Additionally, 83% of Planview users are willing to recommend the solution, compared to 96% of ServiceNow users who would recommend it.

Planview Daptiv

Read 12 Planview Daptiv reviews

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124 Comparison Views

83% willing to recommend

ServiceNow Strategic Portfo...

Read 32 ServiceNow Strategic Portfolio Management reviews

1,642 Views
1,157 Comparison Views

96% willing to recommend

Planview Daptiv

ServiceNow Strategic Portfo...

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Executive SummaryUpdated on Nov 4, 2024

Planview Daptiv and ServiceNow Strategic Portfolio Management are contenders in the project portfolio management category. Planview Daptiv is favored for its user-friendly design and lower costs, while ServiceNow Strategic Portfolio Management impresses with a vast feature set and integration options, justifying a higher price.

Features: Planview Daptiv is noted for its project tracking, dashboard flexibility, and efficient time-tracking tools. ServiceNow Strategic Portfolio Management shines with advanced analytics, seamless IT service management integration, and diverse project management methodologies, making it suitable for enterprise-level needs.

Room for Improvement: Planview Daptiv could enhance its resource allocation capabilities, reporting features, and scalability for larger enterprises. ServiceNow Strategic Portfolio Management may benefit from simplifying its deployment process, reducing licensing costs, and improving customization without needing extensive IT knowledge.

Ease of Deployment and Customer Service: Planview Daptiv offers a simple deployment process and responsive customer service, making it ideal for mid-sized firms. ServiceNow Strategic Portfolio Management, while requiring a more complex setup, provides robust customer support to ensure effective platform utilization.

Pricing and ROI: Planview Daptiv is budget-friendly with lower initial costs, offering good ROI through effective project management. ServiceNow Strategic Portfolio Management, with its higher costs, promises compelling ROI for comprehensive usage of its features and integrations, leading to long-term efficiencies.

To learn more, read our detailed Planview Daptiv vs. ServiceNow Strategic Portfolio Management Report (Updated: January 2025).

Buyer's Guide

Planview Daptiv vs. ServiceNow Strategic Portfolio Management

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Planview Daptiv

Ranking in Project Portfolio Management

13th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

ServiceNow Strategic Portfo...

Ranking in Project Portfolio Management

2nd

Average Rating

8.0

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Enterprise Agile Planning Tools (5th)

Mindshare comparison

As of February 2025, in the Project Portfolio Management category, the mindshare of Planview Daptiv is 1.2%, down from 1.8% compared to the previous year. The mindshare of ServiceNow Strategic Portfolio Management is 12.7%, down from 13.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Project Portfolio Management

Featured Reviews

Antonio Lira

Territory Manager LATAM at LeaseWeb

Do not be afraid to migrate to cloud solutions

I started using Daptiv PPM at SAP R/3, 22 module implementation, with over 80 functional team members, in different geographic locations. It definitely gave us the opportunity to centralize all schedules per module and assemble work teams for each subproject, binding them with co-dependent tasks in other modules. This type of tool allowed us to finish the back office stage just a week behind the original baseline, a real record for SAP R/3 implementation.

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Srinivasa Neelapu

Associate Director - ServiceNow Lead Platform Architect at Novartis Pharmaceuticals

Strategies and goals are aligned with demands and partners, making it a strategic approach for the enterprise but the finance part needs improvement

SPM is definitely strong for project management, but its finance capabilities are not as robust. While there is a separate Financial Management product, it would be beneficial to have more out-of-the-box support for finance integrations within SPM. I’m not suggesting replacing systems like SAP for finance, but there should be better support for financial integrations. Currently, connecting to SaaS solutions is complicated, and getting into detailed financial calculations is challenging. Forecasting is manageable, but handling actual financials is not as straightforward. The finance area needs improvement, specifically making finance application integrations easier. Generic finance capabilities should be more user-friendly and integrated into SPM. Although they have started this journey, it hasn’t been fully released yet. There seems to be a roadmap, and once complete, it will be very useful. Additionally, incorporating a Q&A feature for entire strategies or project demands and enhancing text analytics within SPM would be beneficial.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The powerful collaboration is definitely the most valuable and the fact that you can adjust flexibility to almost any methodology, and the easy creation of complete new functionalities without programming code."

"Changepoint gives us a view of the project status and needs very clearly, which are things that we used to miss with MS Project and Excel."

"It's difficult to pinpoint just one most valuable feature, as there are many features that can be beneficial. For the specific use case of my client's project management office, they found the project management features of the application to be particularly valuable, such as project boards, reporting, and the ability to customize views. Additionally, task management and project scheduling were also highly utilized. However, capacity planning was not used as much as the others, as there was a lack of support from executives to invest in training and implementing it due to a lack of processes in place. The project planning features, dashboard, and reporting capabilities were considered the most valuable."

"The timekeeping features are great and very helpful."

"I like the reporting engine, IBM Cognos, especially the analytics. That's a good tool. It's quite strong on the ideation and capacity-planning side, which is a huge plus."

"The solution offers a lot of opportunities for integrations. We can integrate with Slack, Azure, all the API alternatives, etc. There's a lot of integration modules provided."

"The program is stable."

"As a product, the primary reason we like it is it gets integrated with our ITSM solution so that we don't have to go for an external product for project management like Jira."

"Information management is very beneficial for our customers."

"The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance."

"ServiceNow support is awesome."

"The interface is extremely user-friendly."

"The PPM module is an excellent service."

More ServiceNow Strategic Portfolio Management pros

Cons

"The areas that should be improved in Planview Daptiv are a subject that can be viewed differently depending on who you ask. I feel they should focus on excelling in one specific area rather than providing average capabilities in many areas. For example, their project planning software is satisfactory but not as advanced as Microsoft Projects. The same goes for the capacity planning tool and reporting capabilities, which can be improved upon by using custom Excel spreadsheets or by hiring a business analyst for additional support. In short, the biggest weakness of Daptiv is that it does not excel in any one area and only provides average performance."

"I find the solution has an excessive amount of features. Many aren't even kept current. Some aren't useful at all. There's an overall lack of coherence within the solution. It can make the execution difficult. Many features can easily be eliminated and it would help streamline the solution. They should get rid of 80% of the features and then really focus on the leftover 20% to make it a really great product."

"Expense management, simulation scenarios, and budget control could be great and useful features to include."

"This solution needs more standard connectors to other solutions."

"It would also be nice to see some improvements on the IBM Cognos Analytics. There's still work to be done on the analytics side of things, like your condition formality."

"The solution needs a few things in terms of resource management."

"The cost could be improved. The solution is quite pricey."

"The portfolio managed is good for IT, but it's not good for non it's not necessarily great for construction projects, such as the building of physical infrastructure."

"ServiceNow Strategic Portfolio Management must improve its interface, which is not very interactive or user-friendly compared to other tools like Zendesk. The real-time reporting feature doesn't help much in our decision-making process. It's quite complex to use and lacks the rich features needed for visualization. Overall, I find it to be very poor."

"It could be more user-friendly."

"I would like to see some artificial intelligence incorporated into the management functions."

"When we import a really big project with a lot of tasks on it, we face some issues with dependencies. The links between tasks are not working very well. There is definitely room for improvement there. Microsoft Project, in my opinion, is the best option for such a use case."

"We track salaries or paychecks of the resources. They change from time to time, such as every six months or every year. If they can come up with a default or out-of-the-box feature to manage those multiple payable costs so that we can automatically calculate the project costs rolled up. That would be the coolest feature that we can expect from ServiceNow. We would like to have an automatic feature to manage the payable costs. We should be able to manage or maintain multiple pay costs so that while calculating the project roll-up costs for individual projects, the respective pay costs in a particular period are picked up automatically from the backend. Currently, we have to customize that. It is doable. We have done it but through customization."

More ServiceNow Strategic Portfolio Management cons

Pricing and Cost Advice

"It's a yearly license, but it's not an open license. It's based on users and their roles. So your administrator is priced differently from your timesheet user."

"The licensing is pretty complex. Each kind of user is a different price. It's approximately $300 per year. They charge additional fees for technical support and other additional services."

"The solution is expensive."

"I rate the price of ServiceNow Strategic Portfolio Management a seven out of ten."

"The tool is expensive."

"It is a little expensive. We are in Brazil, and for us, it is a little expensive."

"The pricing is negotiable based on the contract and licensing perspective."

"The solution was quite expensive."

"The solution could improve by being less expensive and the pricing model is confusing. Many people are getting charged different amounts. There are additional fees that they are adding on."

"It's more suitable for larger companies as the licensing cost is relatively high. Not everyone can afford this tool."

More ServiceNow Strategic Portfolio Management pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

University

Manufacturing Company

Government

Financial Services Firm

16%

Manufacturing Company

13%

Government

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

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What do you like most about ServiceNow Strategic Portfolio Management?

We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network en...

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What is your experience regarding pricing and costs for ServiceNow Strategic Portfolio Management?

It's a bit costly currently. Efforts are being made to explore cost-benefit measures for investing in it.

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What needs improvement with ServiceNow Strategic Portfolio Management?

There is always scope for improvement. As of now, making the product more cost-beneficial would help more organizations consider investing in it.

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Comparisons

No data available

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Compared 19% of the time

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Compared 18% of the time

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Compared 18% of the time

monday.com vs ServiceNow Strategic Portfolio Management

Compared 5% of the time

Smartsheet vs ServiceNow Strategic Portfolio Management

Compared 4% of the time

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Product Reports

Buyer's Guide

Planview Daptiv

February 2025

Download Planview Daptiv product report

Buyer's Guide

ServiceNow Strategic Portfolio Management

January 2025

ServiceNow Strategic Portfolio Management report

Download ServiceNow Strategic Portfolio Management product report

Also Known As

No data available

IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM

Overview

Daptiv by Changepoint is an industry-leading Project and Portfolio Management (PPM) solution that helps businesses connect strategy to execution. Plan and monitor your portfolios from a top-down perspective to ensure you’re investing in the right projects to align with the overarching goals of your business.

Planview

ServiceNow Strategic Portfolio Management is a highly regarded value-added Portfolio Management solution and also a top-ranked Enterprise Agile Planning tool. Strategic Portfolio Management (SPM) relates to the tools and processes that business organizations utilize to manage their usable resources and satisfy calculated business objectives.

ServiceNow SPM ensures organizations are able to precisely identify and promote the best investment initiatives that accurately match the organizational objectives, which will facilitate that the most profitable outcomes are consistently achieved.

Enterprise organizations can include the desired various factors of their business processes to include in their unique strategic portfolio. These factors can include but are not limited to employee performance initiatives, product promotions, client services, and more. When assembled together, these factors become integral elements to promote the most effective business process decisions that will ensure appropriate outcomes that align with the organization's overall goals and objectives.

ServiceNow SPM Best Practices

Evaluate and catalog: Organizations should ensure that all stakeholders are aware and in agreement with the organization's goals and objectives, both short and long-term. Additionally, all the elements and components that are needed to accomplish those objectives have been accounted for and are available.
Set effective parameters: The organization should set clear parameters to monitor processes and performance to ensure that objectives are being maintained and consistently satisfied.
Productivity analysis: Review processes to eliminate redundancies to maintain balance and process alignment so that desired outcomes can be achieved.
Continuous process management: ServiceNow SPM provides a single transparent view that includes all processes (pending, ongoing, or completed) and how they align with the overall organizational goals and objectives.

ServiceNow Strategic Portfolio Management Benefits:

ServiceNow Strategic Portfolio Management has many valuable benefits. Some of its most valuable benefits include:

Big Picture Visualization
Improved Decision Making
Improved Process Management
Seamless Scalability
Increased Productivity
Improved Efficiency
Improved Time Management
Better Outcomes
Improved Communication
Comprehensive Reporting and Tracking
Improved Return on Investment

ServiceNow Strategic Portfolio Management's primary focus is to align business strategy with work. Decision-makers are able to plan, complete and easily track progress across different methodologies and processes. The solution has been developed to ensure that the appropriate activities and processes are being completed in a timely manner to satisfy the organization’s goals consistently and achieve the most profitable outcomes.

Reviews from Real Users

“The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance.” Lenny L., Support Engineer at a tech services company

“The ease of use is the most valuable feature. It's very intuitive to set up. Everything has a logical sequence, and you can see how it all links together. It's a good win for ServiceNow.” Fabrizio M., Head of Business Applications at Bio Products Laboratory Limited

“The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values.” A Manager at a manufacturing company.

ServiceNow

Sample Customers

AOS Studley, Austrian Airlines, bpost bank, Employees Provident Fund, Stena Metall, VitalityHealth, Precor

Proximus, UNT SYSTEM, SAP SuccessFactors

Buyer's Guide

Planview Daptiv vs. ServiceNow Strategic Portfolio Management

January 2025

Free Report: Planview Daptiv vs. ServiceNow Strategic Portfolio Management

Find out what your peers are saying about Planview Daptiv vs. ServiceNow Strategic Portfolio Management and other solutions. Updated: January 2025.

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