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Bitrix24 vs Odoo comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Scalability Issues

No sentiment score available
Sentiment score
7.6
Odoo is highly scalable, adaptable for various user numbers, and integrates easily but may need technical expertise for complex sectors.
 

Valuable Features

No sentiment score available
Sentiment score
8.2
Odoo's versatility, extensive module integration, and cost-effective, browser-based access make it ideal for smaller organizations.
 

Room For Improvement

No sentiment score available
Sentiment score
4.9
Odoo needs enhancements in customization, reporting, support, scalability, integrations, costs, mobile apps, and lacks industry-specific features.
 

Stability Issues

No sentiment score available
Sentiment score
8.2
Odoo offers stable performance with minimal technical issues, suitable for small to medium enterprises with infrequent updates needed.
 

Customer Service

No sentiment score available
Sentiment score
6.0
Odoo's customer service is rated average, with mixed experiences and varying support depending on version and region.
 

Setup Cost

No sentiment score available
No sentiment score available
Odoo offers a cost-effective ERP solution for SMBs with flexible subscription pricing, despite initial setup costs, compared to competitors.
 

Categories and Ranking

Bitrix24
Ranking in CRM
16th
Average Rating
7.4
Number of Reviews
20
Ranking in other categories
Project Management Software (15th), Enterprise Social Software (7th)
Odoo
Ranking in CRM
7th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
34
Ranking in other categories
ERP (10th)
 

Mindshare comparison

As of November 2024, in the CRM category, the mindshare of Bitrix24 is 2.1%, down from 2.3% compared to the previous year. The mindshare of Odoo is 3.8%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
 

Featured Reviews

Miguel Molano - PeerSpot reviewer
Efficient contact management with enhanced automation and good reliability
We use Bitrix24 to store contact leads and opportunities. For opportunities, we manage the entire business case from early stages until it is won or lost. Additionally, we use many automations, particularly email automations The CRM enables us to manage our job efficiently, offering…
NaveedUddin - PeerSpot reviewer
A streamlined and customizable ERP solution with a user-friendly interface, modular flexibility, cost-effective licensing, and a comprehensive suite of integrated business applications
Our country, Pakistan, seems to have limited support compared to other regions. Currently, the regional office is in Dubai, and I believe it would be beneficial to establish a regional office in Pakistan to enhance support and accessibility for users in our country. There is room for improvement in their mobile app. While it is generally user-friendly, it frequently encounters glitches and issues and I suggest that the mobile application be enhanced in future updates to make it more interactive and reliable.
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Top Industries

By visitors reading reviews
Computer Software Company
22%
Comms Service Provider
12%
Financial Services Firm
8%
Retailer
8%
Computer Software Company
13%
Manufacturing Company
11%
Educational Organization
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Bitrix24?
We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking.
What is your experience regarding pricing and costs for Bitrix24?
The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.
What needs improvement with Bitrix24?
We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.
What do you like most about Odoo?
The versatility of Odoo is one of its most valuable features for business productivity. It offers modules for purchase, inventory, manufacturing, sales, help desk, timesheets, point of sale, email ...
What is your experience regarding pricing and costs for Odoo?
The pricing is competitive and highly cost-effective. Odoo provides an affordable and flexible service.
What needs improvement with Odoo?
I would like to see Odoo provide specific solutions dedicated to mid-sized and large enterprises. Having multiple versions tailored to certain sectors would greatly benefit us. Also, there is a lac...
 

Comparisons

 

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Overview

 

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation
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Find out what your peers are saying about Bitrix24 vs. Odoo and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.