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Epicor ERP vs Odoo comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.5
Epicor ERP customer service receives mixed reviews, with varying account manager quality and inconsistent communication affecting issue resolution.
Sentiment score
6.0
Odoo's customer service is rated average, with mixed experiences and varying support depending on version and region.
 

Room For Improvement

Sentiment score
4.4
Epicor ERP needs enhancements in usability, international financial tools, CRM, cloud, APS, reporting, UI, HR, QC, and training.
Sentiment score
4.9
Odoo needs enhancements in customization, reporting, support, scalability, integrations, costs, mobile apps, and lacks industry-specific features.
 

Scalability Issues

Sentiment score
6.6
Epicor ERP efficiently scales for small to mid-sized enterprises and can support larger firms with proper vendor support.
Sentiment score
7.6
Odoo is highly scalable, adaptable for various user numbers, and integrates easily but may need technical expertise for complex sectors.
 

Setup Cost

Sentiment score
5.0
Epicor ERP's pricing varies by deployment, with significant initial and annual costs influenced by customization and licensing flexibility.
No sentiment score available
Odoo offers a cost-effective ERP solution for SMBs with flexible subscription pricing, despite initial setup costs, compared to competitors.
 

Stability Issues

Sentiment score
8.5
Epicor ERP's stability improved significantly after version 10.2, though non-English versions like Spanish need further enhancements.
Sentiment score
8.2
Odoo offers stable performance with minimal technical issues, suitable for small to medium enterprises with infrequent updates needed.
 

Valuable Features

Sentiment score
8.3
Epicor ERP offers flexible customization, robust integration, superior traceability, and comprehensive tools for job management, reporting, and analytics.
Sentiment score
8.2
Odoo's versatility, extensive module integration, and cost-effective, browser-based access make it ideal for smaller organizations.
 

Categories and Ranking

Epicor ERP
Ranking in ERP
16th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Odoo
Ranking in ERP
10th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
34
Ranking in other categories
CRM (7th)
 

Mindshare comparison

As of November 2024, in the ERP category, the mindshare of Epicor ERP is 3.1%, up from 2.0% compared to the previous year. The mindshare of Odoo is 2.8%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Seth Sunu - PeerSpot reviewer
An easy-to-use solution that can be used for total business operation, but its pricing should be improved
We use Epicor ERP for our total business operation Epicor ERP is an easy-to-use solution. There are some glitches in Epicor ERP. Epicor ERP should add some automations. I have been using Epicor ERP for the past six years. Epicor ERP is a stable solution. More than 300 users are using the…
NaveedUddin - PeerSpot reviewer
A streamlined and customizable ERP solution with a user-friendly interface, modular flexibility, cost-effective licensing, and a comprehensive suite of integrated business applications
Our country, Pakistan, seems to have limited support compared to other regions. Currently, the regional office is in Dubai, and I believe it would be beneficial to establish a regional office in Pakistan to enhance support and accessibility for users in our country. There is room for improvement in their mobile app. While it is generally user-friendly, it frequently encounters glitches and issues and I suggest that the mobile application be enhanced in future updates to make it more interactive and reliable.
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Top Industries

By visitors reading reviews
Manufacturing Company
18%
Computer Software Company
11%
Healthcare Company
7%
Retailer
7%
Computer Software Company
13%
Manufacturing Company
11%
Educational Organization
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?
Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it.
What needs improvement with Epicor ERP?
The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe.
What is your primary use case for Epicor ERP?
We use the product in the manufacturing industry.
What do you like most about Odoo?
The versatility of Odoo is one of its most valuable features for business productivity. It offers modules for purchase, inventory, manufacturing, sales, help desk, timesheets, point of sale, email ...
What is your experience regarding pricing and costs for Odoo?
The pricing is competitive and highly cost-effective. Odoo provides an affordable and flexible service.
What needs improvement with Odoo?
I would like to see Odoo provide specific solutions dedicated to mid-sized and large enterprises. Having multiple versions tailored to certain sectors would greatly benefit us. Also, there is a lac...
 

Comparisons

 

Also Known As

Epicor SaaS ERP
No data available
 

Learn More

 

Overview

Find out what your peers are saying about Epicor ERP vs. Odoo and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.