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Epicor ERP vs SAP Business One comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.5
Epicor ERP customer service receives mixed reviews, with varying account manager quality and inconsistent communication affecting issue resolution.
No sentiment score available
 

Room For Improvement

Sentiment score
4.4
Epicor ERP needs enhancements in usability, international financial tools, CRM, cloud, APS, reporting, UI, HR, QC, and training.
No sentiment score available
 

Scalability Issues

Sentiment score
6.6
Epicor ERP efficiently scales for small to mid-sized enterprises and can support larger firms with proper vendor support.
No sentiment score available
 

Setup Cost

Sentiment score
5.0
Epicor ERP's pricing varies by deployment, with significant initial and annual costs influenced by customization and licensing flexibility.
No sentiment score available
 

Stability Issues

Sentiment score
8.5
Epicor ERP's stability improved significantly after version 10.2, though non-English versions like Spanish need further enhancements.
No sentiment score available
 

Valuable Features

Sentiment score
8.3
Epicor ERP offers flexible customization, robust integration, superior traceability, and comprehensive tools for job management, reporting, and analytics.
No sentiment score available
 

Categories and Ranking

Epicor ERP
Ranking in ERP
16th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
14
Ranking in other categories
No ranking in other categories
SAP Business One
Ranking in ERP
4th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
64
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the ERP category, the mindshare of Epicor ERP is 3.1%, up from 2.0% compared to the previous year. The mindshare of SAP Business One is 4.6%, down from 6.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Seth Sunu - PeerSpot reviewer
An easy-to-use solution that can be used for total business operation, but its pricing should be improved
We use Epicor ERP for our total business operation Epicor ERP is an easy-to-use solution. There are some glitches in Epicor ERP. Epicor ERP should add some automations. I have been using Epicor ERP for the past six years. Epicor ERP is a stable solution. More than 300 users are using the…
Sajith Morais - PeerSpot reviewer
Caters to the company's B2B business model and highly stable solution
I have seen some limitations. For example, in Sri Lanka, I implemented SAP Business One in the fashion industry, specifically the footwear industry. Currently, the system does not support creating size-wise items with a size grid, which would be a beneficial feature to have. Additionally, in some areas, particularly in budget preparation and cost accounting, there are certain limitations that could be improved. Specifically, the budgeting side needs enhancement. When comparing SAP Business One with Netsuite and Microsoft Dynamics, Netsuite has a feature that allows easy integration with email, whereas SAP Business One lacks this capability. Users need to log in to the SAP Business One application separately to access emails, unlike Netsuite. These minor features make a difference, and if SAP Business One can include and improve such aspects, it would become the ideal product for SMEs. One another thing is SAP Business One consumes a lot of network resources and bandwidth, especially when accessing the web solution, B1 Web Access. While NetSuite is a completely cloud-based solution that can be accessed via a web browser, SAP Business One has this facility but faces some constraints, especially in terms of top performance and speed at the browser level. However, in the network, there are issues regarding application slowness. This could be a major concern with SAP Business One. These are some areas of improvement for me.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
18%
Computer Software Company
11%
Healthcare Company
7%
Retailer
7%
Computer Software Company
14%
Manufacturing Company
14%
Financial Services Firm
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?
Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it.
What needs improvement with Epicor ERP?
The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe.
What is your primary use case for Epicor ERP?
We use the product in the manufacturing industry.
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What do you like most about SAP Business One?
It's user-friendly and comes with comprehensive manuals. So, it is easy to learn to use SAP Business One
What is your experience regarding pricing and costs for SAP Business One?
Pricing is acceptable, and it is one of the lower-cost solutions.
 

Also Known As

Epicor SaaS ERP
Business One
 

Learn More

 

Overview

 

Sample Customers

Information Not Available
Ego Pharmaceuticals Pty. Ltd
Find out what your peers are saying about Epicor ERP vs. SAP Business One and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.