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Epicor ERP vs SAP ERP comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.2
Epicor ERP ROI varies with preparation, offering operational improvements, feasible 17% savings, but slower manufacturing gains and varied payoff times.
Sentiment score
7.8
SAP ERP enhances ROI with inventory reduction, automation, and data analysis, though ROI timelines can take up to three years.
We have saved the equivalent of three or four man-days a week across the business.
 

Customer Service

Sentiment score
7.8
Epicor ERP's customer support is inconsistent, with varied service quality and mixed satisfaction in resolving complex issues efficiently.
Sentiment score
6.4
SAP ERP customer service is highly rated; technical support is satisfactory but could be faster, with cost considerations noted.
The technical support is good and rated eight.
 

Scalability Issues

Sentiment score
7.1
Epicor ERP efficiently scales for small to medium businesses, proving ideal for enterprise environments with robust integration capabilities.
Sentiment score
7.9
SAP ERP is highly scalable, supporting large organizations with flexibility, though cloud solutions may enhance scalability further.
 

Stability Issues

Sentiment score
8.8
Epicor ERP's stability improved in versions 10 and 11, with noted enhancements despite some reported translation and operational issues.
Sentiment score
8.1
SAP ERP is stable and reliable, with high ratings despite occasional issues mainly due to manual configurations.
 

Room For Improvement

Epicor ERP faces challenges with navigation, costs, customization, and usability, impacting inventory, POS, financial, and reporting functionalities.
SAP ERP needs interface, integration, and cost improvements alongside better training, support, customization, mobility, and international financial management.
 

Setup Cost

Epicor ERP costs vary by needs, with average initial costs $110,000 and annual fees $9,000; negotiate for better deals.
SAP ERP has high costs but offers comprehensive features, making it valuable for enterprise data management despite expenses.
We are satisfied with the pricing and anticipate savings of seventeen percent across the organization.
 

Valuable Features

Epicor ERP offers flexible customization, seamless integration, strong analytics, and comprehensive functionality for manufacturing, quality control, and supply chain management.
SAP ERP offers integration, customization, robust financial management, automation, scalability, real-time reporting, and support for industry-specific operations.
The most significant features of Epicor ERP for our business process are quality control and supply chain management.
 

Categories and Ranking

Epicor ERP
Ranking in ERP
16th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
15
Ranking in other categories
No ranking in other categories
SAP ERP
Ranking in ERP
2nd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
104
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the ERP category, the mindshare of Epicor ERP is 3.5%, up from 2.3% compared to the previous year. The mindshare of SAP ERP is 20.0%, down from 23.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Bill Hart - PeerSpot reviewer
Improved quality and supply chain management has boosted stock control
We mainly use Epicor ERP for stock control The most significant features of Epicor ERP for our business process are quality control and supply chain management. AI and additional improvements could be made. I have been using Epicor ERP for more than seven months. The deployment was done…
Srinivasan Kuppuswamy - PeerSpot reviewer
The amazing, robust framework with unlimited scalability earns its #1 status
The solution is not ready for the current e-commerce environment. Its was built for large enterprises who need to predictably optimize their human, material, and financial resources. ERP has evolved and businesses are changing. There are not many large corporations. Most are small enterprises with the capabilities of large enterprises through networking and platform integration. Some companies promote products but get things done with other enterprises as a network. Companies do not want to create new capacity but want to leverage existing capacity with innovative products. They do not want to spend resources on duplicating capacity or facilities. I do not think any ERP product is ready to support this environment so ERPs as a whole might end up being used for back-office functions only. It is not easy to evolve an ERP product because its intent is to integrate functions and processes within an organization. Whereas, in the new business model, processes are not limited to one's own enterprise but cut across different enterprises. There is no enterprise solution as this point in time for the current e-commerce environment so companies must integrate with many solutions.
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Top Industries

By visitors reading reviews
Manufacturing Company
18%
Computer Software Company
10%
Healthcare Company
6%
Construction Company
6%
Manufacturing Company
14%
Computer Software Company
12%
Retailer
6%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?
Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it.
What needs improvement with Epicor ERP?
The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe.
What is your primary use case for Epicor ERP?
We use the product in the manufacturing industry.
Is Anaplan better than SAP ERP?
There are different aspects of both Anaplan and SAP ERP that I like and dislike. Anaplan improves forecast accuracy and drives up the quality of analytics. Rather than spending all of their time co...
What do you like most about SAP ERP?
The solution has made the most significant impact on our human resources function, specifically in HR operations and HR analytics. One feature of SAP ERP that I found most valuable is its use of co...
What needs improvement with SAP ERP?
There is a need for improvement in the business analytics aspect in financial reporting and also in sales and marketing analytics.
 

Comparisons

 

Also Known As

Epicor SaaS ERP
No data available
 

Overview

 

Sample Customers

Information Not Available
B&G Manufacturing, Unilever, Life is good Inc., Joy Global Inc., City of Cape Town, Bhopal Municipal, Corporation (BMC), adidas Group, Butcher & Packer Supply Company, Franklin Valve L.P., Evoshield, Prime Meats, a Norsan Group company, EMC Corporation, Varian Medical Systems Inc., FC Bayern Mªnchen AG, AkzoNobel Chemicals B.V., T¾V Rheinland, Pacific Drilling S.A., Fire & Rescue New South Wales, University of Amsterdam, Pa_alon S.A.
Find out what your peers are saying about Epicor ERP vs. SAP ERP and other solutions. Updated: April 2025.
847,646 professionals have used our research since 2012.