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Epicor ERP vs SAP S/4HANA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024
 

Categories and Ranking

Epicor ERP
Ranking in ERP
17th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
14
Ranking in other categories
No ranking in other categories
SAP S/4HANA
Ranking in ERP
2nd
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
106
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the ERP category, the mindshare of Epicor ERP is 3.2%, up from 2.1% compared to the previous year. The mindshare of SAP S/4HANA is 15.3%, up from 15.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Seth Sunu - PeerSpot reviewer
An easy-to-use solution that can be used for total business operation, but its pricing should be improved
We use Epicor ERP for our total business operation Epicor ERP is an easy-to-use solution. There are some glitches in Epicor ERP. Epicor ERP should add some automations. I have been using Epicor ERP for the past six years. Epicor ERP is a stable solution. More than 300 users are using the…
VARUN-JAIN - PeerSpot reviewer
The solution is highly scalable, with solid performance and integration
S/4HANA implementation is always complex because you need to configure it to work with your infrastructure. SAP only provides the license, not hardware, but they will connect you with a partner like HPE or IBM. It's extremely costly if you ask for SAP to implement it, but you can deploy through some vendor like HCL, TC, Infosys, or Capgemini, and then you need to enlist a hardware partner. The complexity also varies by industry. If it's a small industry with $40 million of revenue annually, the business processes will be simple. However, deployment is tricky for heavy manufacturing, energy, etc.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Epicor ERP is an easy-to-use solution."
"Dashboards and Business Activity Query are very useful."
"With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."
"There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization."
"The ability to deploy a generic implementation without advanced customization."
"The product enables users to customize their dashboards and reports."
"Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."
"Real-time results make for faster decision making."
"The most valuable feature is the perfect end-to-end integration."
"The most valuable feature of SAP S/4HANA is the innovational process. We are able to receive more efficiency or accuracy than previous versions."
"It is a very powerful, highly customizable tool."
"We're able to get all our processes flowing together. We're able to make all of our business processes talk to each other."
"SAP S/4HANA has been an excellent integrated solution for my clients, technically much easier to manage than the ECC solution. The embedded AI layer helps adopt intelligent AI directly within business scenarios, which has been very beneficial. These features enhance operations and efficiency for my clients."
"The functionality of SAP S4HANA is very good when comparing it to others, such as Oracle, Microsoft, and other ERP solutions."
"It is a scalable solution."
"The Fiori design is a valuable feature."
 

Cons

"I would like to see a better reporting tool."
"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."
"The tool should provide a better user interface."
"The UI is quite logical, but it needs time to train users because some functions are complex to understand. As for cons, some calculation logic is difficult to grasp and requires time to test and try out. Creating dashboards or reports needs some technical IT knowledge."
"A number of bugs in 9.05 were only fixed in 10."
"The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe."
"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."
"In the newer version of Epicor ERP, it's very difficult to find out that tracing."
"The tool needs to improve its interface and functionalities."
"The solution’s stability could be improved."
"SAP S/4HANA is an expensive solution."
"The solution is complex technically because both an old and a new path exist."
"It requires a lot of planning to implement the product correctly."
"In an upcoming release of SAP S4HANA, chain management should be easier."
"There is a need to improve the migration process."
"The scalability could be better."
 

Pricing and Cost Advice

"The initial cost may be a bit high, but the maintenance cost is lower."
"User support could be improved as well, as the consultant charges are very high."
"We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."
"Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it."
"Epicor ERP is an expensive solution."
"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."
"SAP S/4HANA is expensive."
"SAP S4HANA is expensive and for smaller businesses, it is very difficult for them to have the budget."
"Pricing is one area where S/4HANA has room for improvement. It's too costly for many people. They have come up with"
"The tool's licensing is very expensive. They've changed their licensing model from the old ERP system to a new model using FUEs, which is somewhat better but still expensive."
"It is on a quarterly basis. There are no additional costs. There is just the standard fee."
"I have found the price of the solution is on the medium to the expensive side of the scale. There is a license for this solution and there are additional maintenance fees."
"The product is expensive."
"In Nigeria, we have to consider currency conversion rates with the Euro and Dollar that impact the final cost. But I believe that it'll be cheaper in the cloud where SAP has to do the maintenance of the server and more in the long run."
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Top Industries

By visitors reading reviews
Manufacturing Company
19%
Computer Software Company
10%
Healthcare Company
7%
Retailer
7%
Educational Organization
39%
Computer Software Company
9%
Manufacturing Company
9%
University
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?
Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it.
What needs improvement with Epicor ERP?
The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe.
What is your primary use case for Epicor ERP?
We use the product in the manufacturing industry.
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What needs improvement with SAP S4HANA?
The cost of their support services could be more affordable. It's currently an expensive proposition.
What is your primary use case for SAP S4HANA?
We have several different application scenarios that we are implementing, including procurement, sales, and finance.
 

Comparisons

 

Also Known As

Epicor SaaS ERP
SAP S4HANA
 

Learn More

 

Overview

 

Sample Customers

Information Not Available
Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
Find out what your peers are saying about Epicor ERP vs. SAP S/4HANA and other solutions. Updated: January 2025.
825,661 professionals have used our research since 2012.