Epicor ERP and SAP S/4HANA compete in the enterprise resource planning category. While both offer robust capabilities, SAP S/4HANA seems to have the upper hand due to its comprehensive integration and advanced features.
Features: Epicor ERP is well-regarded for its customization abilities, especially for discrete manufacturers, along with easy-to-use, robust reporting tools. SAP S/4HANA is appreciated for its end-to-end integration and fast processing due to its in-memory database, comprehensive financial modules, and user-friendly Fiori interface.
Room for Improvement: Epicor ERP users often find the user interface complex, desire better integration capabilities, and criticize outdated modules such as its CRM and financial tools. SAP S/4HANA is often seen as costly to customize and complex for new users, with opportunities to better integrate third-party applications and simplify its licensing model.
Ease of Deployment and Customer Service: Epicor ERP is well-suited for on-premises or private cloud deployment, although customer service experiences can vary. SAP S/4HANA supports hybrid and public cloud setups and generally offers higher satisfaction with consistent support, despite some complexity during initial implementations.
Pricing and ROI: Epicor ERP is often cost-effective for smaller deployments but may incur higher long-term costs due to customization and additional licensing, impacting ROI. SAP S/4HANA is perceived as expensive, especially for small-to-mid-sized businesses, but its extensive feature set may justify the cost for larger enterprises where feature depth outweighs initial expenses.
The quality of technical support from SAP can be rated as eight out of ten.
The quality of customer service is excellent, and the speed is commendable.
It could be improved by focusing on user-related challenges, as end users might face certain difficulties.
The cost of their support services could be more affordable.
SAP S/4HANA scales exceptionally well.
It's higher compared to similar peer solutions.
The cost of support services could be made more affordable.
It enables the posting of transactions and allows us to see the impact across various application scenarios, providing significant benefits for business.
Its analytics capabilities are valuable as they enhance data analysis and insights.
Capture the true value of cloud ERP with Epicor Kinetic, a solution made with manufacturers, for manufacturers. An intuitive, configurable, and guided user experience with embedded learning helps you maximize your profitability with real-time business intelligence and built-in collaboration tools. Kinetic has the functionality you need to run a modern, future-ready business poised to capitalize on data, transform digitally, and innovate without limits. All the features you need to scale, compete, and attract top talent to your organization. Trust the manufacturing expertise of Epicor to gain the momentum and know-how you need to accelerate growth and innovation.
Epicor Kinetic is distinguished by its increasingly broad focus on planning and managing all resources, both within and across locations and company boundaries. Power your business with a secure, tightly integrated ERP and embedded capabilities. This expanded scope is most strongly felt in the areas of Customer Relationship Management (CRM), Supply Chain Management (SCM), Advanced Planning and Scheduling (APS), Product Lifecycle Management (PLM), Advanced Manufacturing Execution System (MES), Quality Management System (QMS), Field Service Management (FSM), and Business Process Management (BPM) to name only a few. Manufacturers of all sizes have recognized the value of an integrated suite rather than trying to piece disparate solutions together.
SAP S4HANA is an ERP (enterprise resource planning) system that uses sophisticated technologies including machine learning and AI. It is most commonly used to integrate and manage business functions and is an ideal solution for large enterprises. The platform includes supplier relationship management (SRM), customer relationship management (CRM), supply chain management (SCM), and product lifecycle management (PLM) functionality.
SAP S4HANA offers three different deployment options:
SAP S4HANA Features
SAP S4HANA has many valuable key features, including:
SAP S4HANA Benefits
Some of the benefits of using SAP S4HANA include:
Reviews from Real Users
Below are some reviews and helpful feedback written by SAP S4HANA users.
A Mechanical Engineer at a construction company says, “It is a very powerful, highly customizable tool. The most valuable feature is that the reporting is fast. We can see the results from that in that our commissions come in fast. That is the main advantage.”
Another reviewer, a SAP Technology Manager at a financial services firm, mentions, "It is more or less a very, very smooth and seamless product. Day by day they are increasing their technology features and they are keen to resolve the issues. India has a complex business scenario and SAP is thinking about that and resolving the issues day by day. In terms of the features I have found most valuable, I don't think that there is any lack or any gap process-wise. SAP is a very good tool."
A Project and Service delivery Manager at a tech services company comments, "One of the most valuable features, which we used the most, was the FI module, for finance. It involved controlling, account receivables, account payables, and complete financial steering."
A Senior Architect at a construction company states, “The POD applications are very useful to us. There are a few POD apps which we are using for different business scenarios. They are quite interesting.” He also adds, “The initial setup is pretty straightforward. The documentation is very good. The solution can scale well. The solution is stable.”
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