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Oracle E-Business Suite vs SAP S/4HANA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle E-Business Suite
Ranking in ERP
6th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
153
Ranking in other categories
Field Service Management (1st), Activity Based Costing Software (1st), Benefits Administration (6th), Enterprise Resource Planning for Manufacturing (1st), Product Configuration and Quoting (3rd)
SAP S/4HANA
Ranking in ERP
1st
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
119
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the ERP category, the mindshare of Oracle E-Business Suite is 4.9%, down from 5.3% compared to the previous year. The mindshare of SAP S/4HANA is 12.9%, down from 16.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

James Balbach - PeerSpot reviewer
Centralizes our enterprise-wide functions but could benefit from cloud migration
We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them. They weren't really partnered with us on it. Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional. There was no real ownership on Oracle's part. During several support cases, it became difficult to determine ownership at Oracle and get status updates. The on-premises Oracle support is not great in my experience, and I think this is true in the industry. We've read about their software as a solution, and theoretically, their SaaS portal support is a lot better.
Deepak Madhavan - PeerSpot reviewer
Implementation simplifies ERP management with comprehensive data integration and visibility
A lot of people would say the pricing. SAP is seen as quite expensive even now. It doesn't work for smaller or medium optimizations. The licensing and pricing could be looked at. In Brownfield migration, the trade-off between greenfield and brownfield means you either keep it clean or match the business requirements. Sometimes, it's not possible to do both. While ValixAPI provides significant support in making those decisions and the SAP consultant is very useful, we are still dependent on past history and how it was originally set up. I wouldn't call that a real disadvantage, yet more accessible consulting would be beneficial. Incorporating all other cloud products, like APO or IPP, into the S/4 house might also help.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Their great technical support is one of the most valuable features."
"Regarding the valuable features, the automation is inherent in all systems, including Oracle E-Business Suite. It helps in various business processes, depending on the company's behavior and requests."
"Oracle E-Business Suite improves forecast accuracy, reduces costs, and increases manufacturing capacity."
"Valuable features include expense management and the accounting suite of products."
"Rapidly implement jobs, positions, grades, and steps within setup of organizational structure."
"Oracle EBS adapts to our business rules, so we don't have to change them, whereas SAP is rigid. We need to change our business rules to implement SAP. Oracle's reporting is also excellent and it's easier for our technical team to customize the solution compared to SAP, Microsoft Dynamics, and other products."
"I think one of the best use cases is centralizing supplier and customer data into our finance system. We identified there were so many duplicate suppliers and customers and so a lot of time was spent reporting."
"Oracle E-Business Suite is a very integrated application. My overall rating is nine out of ten."
"From a technology standpoint, the theory and analytics are fascinating."
"The core accounting model is robust, so we don't have any issues with it. It has industry-specialized modules like retail, hospitality, and manufacturing. Many industrial-specific modules are very helpful. It's a very robust, reliable, and simple-to-use product. In my experience, it's straightforward."
"The processes have been reduced from almost 10 steps to four or five steps. It's really been simplified."
"The overall product rating is ten out of ten."
"At present, it seems very stable because it is in the cloud."
"SAP S4HANA provides a solution towards a green industry. They keep making a different version of the solution to meet the needs of different industries, such as automotive and utilities."
"We can do a lot with S/4HANA, like HR, sales, distribution, production planning, quality management, transport management, and more."
"The most valuable feature of SAP S/4HANA is the innovational process. We are able to receive more efficiency or accuracy than previous versions."
 

Cons

"Areas for improvement would be that sometimes it's a bit rigid with customization and doesn't always facilitate region-specific requirements."
"The way things are going, Oracle is not putting much effort into their master data management. They need to look into machine data and then the integrated data domain."
"The user interface could be better. It's not good because they made their interface all in one, and my customers don't want to use it. I have to customize the interface and personalize it to hide some fields on the screen. It has lots of information on the screen, and the user can't easily navigate it. It's very difficult to use. I think that Oracle should have something like best practices. They need to provide some patches to simplify the interface based on the industry niche. Because now we see everything on the same screen, but the users don't need all that information. It's complicated to use for end-users, and we have to spend more time training them. In the next release, I think they should implement most of the features in the mobile app. It should be better. Oracle didn't update their mobile application for a very long time. Connecting the mobile application is complicated."
"E-Business Suite's user experience and interface could be improved."
"It would be nice to have more web services."
"It's more expensive than other options due to licensing costs and core-based hardware."
"The initial setup is complex."
"User interface is outdated and not user friendly."
"An area for improvement would be integration with different kinds of legacies. In the next release, I would like the product to be prepared for blockchain technology and the best way to communicate with social networking."
"The solution is very complex, and stability is based on maturity."
"During my time with Angleton, we relied on a private cloud, and accessibility became literally impossible whenever the cloud service provider experienced downtime."
"I think that the cost is a big area of concern, considering what users get out of the tool."
"The customer service and support are average. There is room for improvement in response time."
"It would be very good to merge the SuccessFactors or other solutions with S/4HANA to make it one suite. They could have a single dashboard for all types of products. I have many embedded solutions."
"In an upcoming release, it would be beneficial to have more practical intelligence in the system, such as protective maintenance, or artificial intelligence."
"The classic interface needs improvement"
 

Pricing and Cost Advice

"Pricing for Oracle E-Business Suite is seven out of ten. You must pay extra for maintenance and technical support, apart from standard license fees."
"I have found the solution overall to be expensive. There are additional fees on top of the standard license."
"The pricing of the solution is at about $700-$750 per year."
"The price of the solution is extremely high."
"There is an annual licensing fee and you are able to add features depending on the scope of the environment."
"Oracle prices are better in Vietnam and more flexible. If we need to customize something in Oracle, it's very flexible and easy to customize."
"Compared to other vendors like SAP or Microsoft, the prices for Oracle are reasonable, but they could always be lower."
"We have an annual license to use the Oracle E-Business Suite and we have an enterprise license."
"The price of SAP S4HANA is reasonable."
"Regarding pricing, I don't regularly deal with the financial aspects, but it is not a cheap solution."
"It is very expensive. It is not cheap."
"We're not sure yet. I think it was six figures a year, over 100,000. It has straight-up licensing fees."
"It is on a quarterly basis. There are no additional costs. There is just the standard fee."
"The product is expensive."
"The pricing is a five out of ten, with ten being expensive and one being cheap."
"We pay for an annual license."
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Top Industries

By visitors reading reviews
Educational Organization
67%
Computer Software Company
5%
Manufacturing Company
4%
Financial Services Firm
3%
Educational Organization
36%
Manufacturing Company
10%
Computer Software Company
10%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What needs improvement with Oracle E-Business Suite?
Oracle E-Business Suite should be more detailed and user-friendly. I should be able to customize the screen or application without needing technical support. The configuration and setup process is ...
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What needs improvement with SAP S4HANA?
There could be a bit more competitiveness in their licensing and pricing.
What is your primary use case for SAP S4HANA?
It is a great product to be implemented for different industries for my customers. Can it be used globally?
 

Also Known As

Oracle EBS, OEBS
SAP S4HANA
 

Overview

 

Sample Customers

Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
Find out what your peers are saying about Oracle E-Business Suite vs. SAP S/4HANA and other solutions. Updated: April 2025.
848,989 professionals have used our research since 2012.