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Oracle E-Business Suite vs SAP S/4HANA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle E-Business Suite
Ranking in ERP
6th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
153
Ranking in other categories
Field Service Management (1st), Activity Based Costing Software (1st), Benefits Administration (6th), Enterprise Resource Planning for Manufacturing (1st), Product Configuration and Quoting (3rd)
SAP S/4HANA
Ranking in ERP
1st
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
119
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the ERP category, the mindshare of Oracle E-Business Suite is 4.9%, down from 5.3% compared to the previous year. The mindshare of SAP S/4HANA is 12.9%, down from 16.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

James Balbach - PeerSpot reviewer
Centralizes our enterprise-wide functions but could benefit from cloud migration
We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them. They weren't really partnered with us on it. Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional. There was no real ownership on Oracle's part. During several support cases, it became difficult to determine ownership at Oracle and get status updates. The on-premises Oracle support is not great in my experience, and I think this is true in the industry. We've read about their software as a solution, and theoretically, their SaaS portal support is a lot better.
Deepak Madhavan - PeerSpot reviewer
Implementation simplifies ERP management with comprehensive data integration and visibility
A lot of people would say the pricing. SAP is seen as quite expensive even now. It doesn't work for smaller or medium optimizations. The licensing and pricing could be looked at. In Brownfield migration, the trade-off between greenfield and brownfield means you either keep it clean or match the business requirements. Sometimes, it's not possible to do both. While ValixAPI provides significant support in making those decisions and the SAP consultant is very useful, we are still dependent on past history and how it was originally set up. I wouldn't call that a real disadvantage, yet more accessible consulting would be beneficial. Incorporating all other cloud products, like APO or IPP, into the S/4 house might also help.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The technical ability to run runtime APIs is great."
"The initial setup is easy."
"The most valuable features of Oracle E-Business Suite are all the 15 to 20 modules. We use them on a day-to-day basis."
"The on-premises solution has maturity in features but also flex fields."
"Oracle E-Business Suite has over 20 different modules to choose from, it is comprehensive. Additionally, the integration is very good."
"Payroll and online benefits enrollment"
"As we have been using this for the past nine years we have had the opportunity to explore the product. Really everything has worked well and all the modules are very good."
"It is a very consistent product on IBM. There is also a lot of knowledge data."
"The ability to access real-time data analytics is crucial, as it supports events or calls that require immediate attention and decision-making."
"The most valuable feature is the detail in all of the processes. The solution captures our policies and enables us to implement our policies in SAP. There are different models that address our needs."
"It is scalable enough. We have over a hundred end users using it."
"I have been using SAP for more than 13 years and the new SAP S4HANA was not only a simple upgrade, they have made a lot of improvements. They have simplified a lot of the functions, the all-new interface gives users a better experience. The database itself is quite efficient in nature and it provides effective data queries. It is a good upgrade from the previous version of SAP R/3."
"Provides multiple tools for easy integrations"
"It is a scalable solution."
"S4HANA is a completely integrated solution. It's an end-to-end ERP system with strong manufacturing and financial integration, which is not common among ERPs. And it's a solution that's driven by industry best practices."
"We use the solution for a retail customer. As an administrator, my activities involve system installation, troubleshooting, and performance management."
 

Cons

"Pricing is the biggest disadvantage of Oracle."
"The system alerts could be improved."
"Areas for improvement would be that sometimes it's a bit rigid with customization and doesn't always facilitate region-specific requirements."
"On-site cloud support is slow and unresponsive."
"The integration features of the tool on on-premises weren't that great, making it an area where improvements are required."
"Not user friendly."
"We are moving to the cloud and are looking at the cloud version of it for the cost of ownership and a more modernized integrated platform."
"Oracle E-Business Suite should be more detailed and user-friendly. I should be able to customize the screen or application without needing technical support."
"There is a need to improve the migration process."
"There are certain limitations of the cloud version for customization."
"Lacks ability to easily mass upload which has become a necessity for industry."
"The customer service and support are average. There is room for improvement in response time."
"The tool needs to improve its interface and functionalities."
"S/4HANA could be improved with better integration. At the moment, a main issue I see is that there's so much growth in the functionality, complementary modules, and cloud solutions which were acquired by SAP and which extend the functionality of the SAP ERP suite. It looks to me that they tend to acquire more and more functionality from acquisitions, but they don't invest enough effort into making them integrated with S/4HANA or ERP. I would say that the functionality is great, but integration is something which still needs more attention. Instead of focusing on acquisitions, they should invest, integrate, and better the existing portfolio of products in SAP. It would help us, as implementors, to have a more complex or compact solution."
"SAP S/4HANA could improve by making the interface easier to use."
"SAP support provides resolves all our problems, but the response time is slower than our customers expect. Maybe it's because they have such a large customer base and are always occupied, but that's one area all our customers mention."
 

Pricing and Cost Advice

"Oracle E-Business Suite is cheaper than SAP. It is expensive."
"The pricing of Oracle E-Business Suite is too high."
"Compared to other vendors like SAP or Microsoft, the prices for Oracle are reasonable, but they could always be lower."
"At the time of purchasing the license the price was reasonable."
"Considering the market at the moment, Oracle needs to adjust the pricing of this solution."
"The pricing of the solution is at about $700-$750 per year."
"We have an annual license to use the Oracle E-Business Suite and we have an enterprise license."
"USD $100,000 annually."
"The price of SAP S4HANA could be cheaper."
"It is an expensive solution."
"I have heard others saying that SAP is only for big companies that have money."
"The solution's license cost is on the higher side."
"The price of the solution is on the higher side compared to others."
"I feel that the product is a bit expensive."
"Licensing works on a subscription model for the cloud version and it's a one-time fee for the on-premises version."
"I have found the price of the solution is on the medium to the expensive side of the scale. There is a license for this solution and there are additional maintenance fees."
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Top Industries

By visitors reading reviews
Educational Organization
68%
Computer Software Company
5%
Manufacturing Company
4%
Financial Services Firm
3%
Educational Organization
39%
Computer Software Company
9%
Manufacturing Company
9%
University
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What needs improvement with Oracle E-Business Suite?
Oracle E-Business Suite should be more detailed and user-friendly. I should be able to customize the screen or application without needing technical support. The configuration and setup process is ...
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What needs improvement with SAP S4HANA?
There could be a bit more competitiveness in their licensing and pricing.
What is your primary use case for SAP S4HANA?
It is a great product to be implemented for different industries for my customers. Can it be used globally?
 

Also Known As

Oracle EBS, OEBS
SAP S4HANA
 

Overview

 

Sample Customers

Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
Find out what your peers are saying about Oracle E-Business Suite vs. SAP S/4HANA and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.