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Oracle E-Business Suite vs PeopleSoft comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.5
Oracle E-Business Suite improves efficiency and reduces costs, offering fast returns through automation and streamlined processes across divisions.
Sentiment score
6.4
PeopleSoft offers a strong ROI with cost-effective implementation and maintenance compared to alternatives like Oracle and SAP.
I have definitely seen ROI from Oracle E-Business Suite in terms of cost savings and time savings.
 

Customer Service

Sentiment score
5.3
Oracle E-Business Suite customer service is rated mixed, with expertise appreciated but issues with delays and variable support quality noted.
Sentiment score
5.7
PeopleSoft's customer service is satisfactory, with responsive support, varying quality, and improvement needed in speed and expertise.
Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional.
 

Scalability Issues

Sentiment score
8.0
Oracle E-Business Suite is scalable across industries, though customization and licensing challenges may arise in specific sectors.
Sentiment score
7.6
PeopleSoft is praised for its scalability, seamless integration, stability, and adaptability, effectively supporting diverse organizational needs and growth.
I would say it's fairly easy to scale.
The solution has good scalability, which I would rate around eight out of ten.
I have more experience with highly scalable technologies like Databricks.
 

Stability Issues

Sentiment score
8.5
Oracle E-Business Suite is stable and scalable with proper setup, though frequent patches and robust infrastructure are essential.
Sentiment score
7.6
PeopleSoft is stable and reliable, with occasional bugs, earning high marks for stability despite minor infrastructure challenges.
The system is very stable.
 

Room For Improvement

Oracle E-Business Suite needs UI updates, better integration, enhanced reporting, cloud readiness, improved support, and streamlined deployment.
PeopleSoft needs improvements in user interface, performance, integration, support, customization, and documentation to address current challenges.
We are moving to the cloud and are looking at the cloud version of it for the cost of ownership and a more modernized integrated platform.
I should be able to customize the screen or application without needing technical support.
 

Setup Cost

Oracle E-Business Suite is costly for small businesses but valuable for large enterprises; negotiate and plan future needs carefully.
PeopleSoft's pricing is substantial, influenced by users and modules, offering significant value through customization and flexible agreements.
Each license costs a significant amount.
Oracle pricing is comparatively high to other vendors.
 

Valuable Features

Oracle E-Business Suite offers seamless integration, customization, scalability, robust security, and user-friendly interface with comprehensive modules and mobile support.
PeopleSoft offers customizable, robust features for HR and finance, seamless integration, reliable reporting, and strong security, enhancing business appeal.
Oracle E-Business Suite provides standard APIs for integrating with custom applications.
It allows us to normalize all of our systems into a single database.
Oracle E-Business Suite provides everything needed in an ERP.
It aids me from an auditing perspective, as it's all system-driven, and cannot be altered.
 

Categories and Ranking

Oracle E-Business Suite
Ranking in ERP
6th
Ranking in Activity Based Costing Software
1st
Ranking in Benefits Administration
6th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
154
Ranking in other categories
Field Service Management (1st), Enterprise Resource Planning for Manufacturing (1st), Product Configuration and Quoting (3rd)
PeopleSoft
Ranking in ERP
9th
Ranking in Activity Based Costing Software
4th
Ranking in Benefits Administration
5th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
83
Ranking in other categories
Talent Management (6th), Demand Management (2nd), Talent Acquisition (4th)
 

Mindshare comparison

As of April 2025, in the ERP category, the mindshare of Oracle E-Business Suite is 4.9%, down from 5.3% compared to the previous year. The mindshare of PeopleSoft is 2.6%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

James Balbach - PeerSpot reviewer
Centralizes our enterprise-wide functions but could benefit from cloud migration
We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them. They weren't really partnered with us on it. Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional. There was no real ownership on Oracle's part. During several support cases, it became difficult to determine ownership at Oracle and get status updates. The on-premises Oracle support is not great in my experience, and I think this is true in the industry. We've read about their software as a solution, and theoretically, their SaaS portal support is a lot better.
UshaKatyal - PeerSpot reviewer
A mature solution that needs right implementation
I think PeopleSoft HR is pretty good and very mature. The people who built PeopleSoft now work on Workday. Workday has asked me to join them as an employee a few times, but I don't take anyone's employment because Workday isn't very user-friendly. With PeopleSoft, you can do a lot. Oracle now bundles PeopleSoft and calls it Oracle Cloud, but the programs are the same. Recruiters often don't know this and say you're not qualified if you don't have Oracle Cloud experience. However, Oracle has just put PeopleSoft in the cloud and packaged it as Oracle Cloud. Overall, if the solution is implemented correctly, it runs very smoothly. I think people shouldn't customize it. They should use it as is and try to adapt to it. Many people didn't understand PeopleSoft at first. For example, during COVID, some companies hired offshore people who didn't know what they were doing and messed everything up. You need to know the rules and regulations of the country where you're implementing the tool because every country has different rules for HR, benefits, and payroll. Canadian payroll differs from US payroll, but they're on the same platform in the solution. It's a very mature system, but people prefer newer options like Oracle Cloud. I was also involved with SAP S/4HANA. I don't think it's good for the government sector because government workers are a bit lazy about technical things. I understand S/4HANA because I have a technical background. It has a different structure, while PeopleSoft has more of a file and table structure, which is easier. If the tables are set up wrong, things go wrong. But if you know how to set it up correctly, it runs smoothly, and you can adjust it if needed. The problem is that companies are hiring big consulting firms that want money. They hire offshore people who don't know the country's rules and do programming. If you buy a package and still have to do custom programming, why buy the package at all? These days, I'm doing a lot of business process reengineering for people because they don't know how to implement it correctly. If you implement it right, you can reduce manual work. However, it depends on change management and how senior management handles it. It works fine if you implement the tool on-site or hybrid, not cloud and do it correctly. But in a cloud situation, there are problems. Many countries change their payroll and benefits rules often. With the cloud, you can't easily change things. You have to ask the company to make changes, which costs much money. People who don't want an IT department go for the cloud. But I've seen many companies fail with the cloud. The cloud is just everything packaged together. Your data sits in someone else's cloud, and you must accept whatever they do. Payroll is very sensitive. If payroll is wrong, the whole company suffers. I've worked on the financial and school sides, too. I'm comfortable with the tool if it's implemented correctly. But many companies don't implement it right, which is why they might say it is too much. I did a big project for an oil and gas company. I was a program control manager with 51 people under me. We used Oracle, but Oracle isn't as good as PeopleSoft for payroll. If the solution is implemented correctly, it's fine. But you need the right implementer. Big consulting firms often give wrong information and use inexperienced people. For maintenance, PeopleSoft sends updated rules to new tables at year-end. You compile the new tables and start the new year. But you need to know which changes apply to your country. I talk to many senior PeopleSoft people and always get LinkedIn messages about business opportunities. I now help about 50 clients when they have problems, but I'm not traveling. If you know the HR and payroll business well, you can implement anything - PeopleSoft, Oracle, or S/4HANA. I've done all of these. S/4HANA is more complicated and technical. It's similar to an old software called IDMS. You have to be very technical, and if you don't do it right, it won't work. I rate the overall solution a seven out of ten.
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Top Industries

By visitors reading reviews
Educational Organization
67%
Computer Software Company
5%
Manufacturing Company
4%
Financial Services Firm
3%
Financial Services Firm
10%
University
9%
Computer Software Company
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What needs improvement with Oracle E-Business Suite?
Oracle E-Business Suite should be more detailed and user-friendly. I should be able to customize the screen or application without needing technical support. The configuration and setup process is ...
What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...
What do you like most about PeopleSoft?
I use the reporting feature occasionally to check for potential improvements in timesheets. We have integrated it with Power BI.
 

Also Known As

Oracle EBS, OEBS
No data available
 

Overview

 

Sample Customers

Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
BMI Healthcare, Lone Star College System, Jefferson County Public Schools, Griffith University, Los Rios Community College District, Tervita Corporation, INFRA S.A. de C.V., ICF Habitat, Central Washington University, Tech Mahindra Limited, Cognizant Technology Solutions, Stanford Childrens Health
Find out what your peers are saying about Oracle E-Business Suite vs. PeopleSoft and other solutions. Updated: April 2025.
849,190 professionals have used our research since 2012.