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Oracle HCM Cloud vs PeopleSoft comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Oracle HCM Cloud offers varied ROI, improving efficiency and employee satisfaction, with significant benefits seen in integrated enterprises.
Sentiment score
6.4
PeopleSoft provides high returns and ongoing benefits, outperforming Oracle and SAP in cost-effectiveness when implemented correctly.
The ROI is more about easing operations rather than quantifiable metrics.
It is time-saving in payroll processing.
 

Customer Service

Sentiment score
6.1
Oracle HCM Cloud customer service is praised for responsiveness, while technical support receives mixed reviews due to occasional inefficiencies.
Sentiment score
5.7
PeopleSoft's customer service is responsive but needs improvement in speed, response clarity, and efficiency for customized setups.
Oracle provides robust technical support, with regular updates every six months or quarterly.
I would rate customer service a seven because it takes a process to reach a real person, often involving chats with AutoChat first.
 

Scalability Issues

Sentiment score
7.9
Oracle HCM Cloud offers exceptional scalability, easily supporting medium to large enterprises with seamless adaptability and configuration enhancements.
Sentiment score
7.6
PeopleSoft is highly scalable, effectively supporting diverse business sizes and integrating smoothly with various applications as needs grow.
You can't scale HCM on Fusion Cloud as a standalone service.
 

Stability Issues

Sentiment score
7.6
Oracle HCM Cloud is praised for robustness and stability, despite occasional interface challenges, receiving high reliability ratings.
Sentiment score
7.6
PeopleSoft is generally stable and reliable, rated highly by users, though stability can vary during upgrades and customizations.
While I have not seen any downtime, the system can be slow at times.
 

Room For Improvement

Oracle HCM Cloud needs improvements in mobile, UI, integration, payroll, performance, AI, customization, user experience, and geographic localization.
PeopleSoft users seek UI modernization, mobile integration, enhanced customization, better tech support, robust analytics, and streamlined processes.
Instead of uploading documents, a default integration with local government authorities would simplify onboarding.
 

Setup Cost

Oracle HCM Cloud pricing is competitive but costly for small businesses, with discounts and negotiations impacting final costs.
PeopleSoft's high pricing and licensing costs may suit organizations with complex needs, ranging $3M-$4M annually.
Oracle HCM Cloud pricing is a bit expensive compared to newer solutions.
The pricing is not bad, however, it is not affordable for everyone, especially in Africa.
 

Valuable Features

Oracle HCM Cloud offers modern UI, AI solutions, and comprehensive HR features, enhancing data accessibility and user experience.
PeopleSoft provides customizable ERP solutions with seamless integration, user-friendly interfaces, and strong support, ideal for complex business processes.
This makes operations easier, and Oracle has excelled in this area with Fusion Explorer.
The most valuable features of Oracle HCM Cloud are its ease of setup, being ready for consumption, talent management, and workforce management applications.
 

Categories and Ranking

Oracle HCM Cloud
Ranking in Benefits Administration
2nd
Ranking in Talent Management
4th
Ranking in Talent Acquisition
3rd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
72
Ranking in other categories
Cloud HCM (4th), HR Analytics Software (2nd)
PeopleSoft
Ranking in Benefits Administration
4th
Ranking in Talent Management
6th
Ranking in Talent Acquisition
4th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
82
Ranking in other categories
ERP (11th), Activity Based Costing Software (6th), Demand Management (2nd)
 

Mindshare comparison

As of December 2024, in the Benefits Administration category, the mindshare of Oracle HCM Cloud is 14.0%, down from 17.9% compared to the previous year. The mindshare of PeopleSoft is 11.4%, down from 15.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration
 

Featured Reviews

OswinSteve - PeerSpot reviewer
Capable of consolidating data from all countries and providing access to any employee information across locations but poor user experience
Oracle HCM Cloud definitely has a lot to improve from a user experience perspective. The platform is huge and feature-rich, but is it truly appealing to an end user? Is it a two-click solution? Does it match current market trends in user experience? No, it has a lot of catching up to do. For example, is the screen catchy for an employee to see their details or access essential information? No. The user experience is zero. An employee needs training to apply for leave, something as simple as that. They shouldn't need training materials or user guides to navigate the system. We're moving towards empowering users, especially with end-user-facing systems. People should be self-reliant and not need to rely on manuals. Oracle HCM Cloud is very old-school in this regard. It's still stuck in the "PeopleSoft" mentality instead of focusing on a user-friendly experience for employees and managers. So, the user experience needs a major overhaul. So, to summarize, it needs to be more user-friendly and present key information on the login screen. In future releases, I would like to see employee dashboards. Oracle HCM should come up with ready-made employee dashboards, like very simple ones. Right now, an employee dashboard or a manager dashboard, but these should be readily available. You shouldn't expect a customer to go and design something they need. There are a few basic things any employee or manager in any company would want to see. One of the best things would be a very simple org chart. Now, the org chart is quite poor on Oracle. There are applications that focus only on org charts and look really good, giving a lot of details about a team and its employees. But Oracle's org chart is bad, so to be specific, they should improve it a lot.
HarishMahanta - PeerSpot reviewer
Comprehensive solution for SCM but requires add-ons for fluid pages
I would like to see a chatbot in PeopleSoft as part of artificial intelligence. Moreover, there are already a few things in the cloud. In the market, all companies and entities are moving to the cloud, whether it is Oracle cloud or AWS cloud. The cloud is the most secure platform where we can also have Fusion. Few companies have migrated from PeopleSoft to Fusion or Oracle Cloud, or AWS cloud based on their organization's requirements. Some organizations are moving from PeopleSoft to upgrade their tools or application versions, while others are moving from PeopleSoft to HCM Cloud if they are into HCM. The cost of the product depends on the enterprise's size, and some enterprises are moving in quantity due to the current market. Additional areas that need improvement are the add-ons to the fluid pages and additional features in SCM and finance, both functionally and technically.
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Top Industries

By visitors reading reviews
Educational Organization
54%
Computer Software Company
6%
Financial Services Firm
6%
Manufacturing Company
4%
Financial Services Firm
10%
Computer Software Company
9%
University
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...
What do you like most about Oracle HCM Cloud?
The most valuable features of the solution are the core HR, absence, payroll, and recruitment modules.
What is your experience regarding pricing and costs for Oracle HCM Cloud?
Oracle HCM Cloud pricing is a bit expensive compared to newer solutions.
What do you like most about PeopleSoft?
I use the reporting feature occasionally to check for potential improvements in timesheets. We have integrated it with Power BI.
What needs improvement with PeopleSoft?
Areas for improvement include implementing/upgrading tools and documentation. The Oracle support website can be difficult to navigate.
 

Also Known As

Oracle Human Capital Management Cloud
No data available
 

Learn More

 

Overview

 

Sample Customers

Kovaion Consulting India Pvt. Ltd., eVerge Group, Kalpataru, Logicalis Inc., Macmillan Science and Education, Drivestream Inc., Kamal Osman Jamjoom Group LLC, WAXIE Sanitary Supply
BMI Healthcare, Lone Star College System, Jefferson County Public Schools, Griffith University, Los Rios Community College District, Tervita Corporation, INFRA S.A. de C.V., ICF Habitat, Central Washington University, Tech Mahindra Limited, Cognizant Technology Solutions, Stanford Childrens Health
Find out what your peers are saying about Oracle HCM Cloud vs. PeopleSoft and other solutions. Updated: November 2024.
824,106 professionals have used our research since 2012.