Oracle HCM Cloud vs Workday comparison

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Oracle HCM Cloud

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Executive SummaryUpdated on Jan 12, 2025

Workday and Oracle HCM Cloud compete in the HR software category. Based on user reviews, Workday seems to have the upper hand in its user-friendly interface and ease of integration, while Oracle HCM Cloud is recognized for its comprehensive and configurable feature set.

Features: Workday is noted for its user-friendly HR services, simplified annual review processes, and ease of integration. Additionally, users find its intuitive design and built-in reports valuable. Oracle HCM Cloud is praised for its comprehensive Human Capital Management and Talent Management capabilities. It is highly configurable, with strong talent management and helpful reporting features.

Room for Improvement: Workday has room for improvement in its analytical tools, payroll integration, and mobile app functionality. Users suggest the need for more customization and better integration with career management software. Oracle HCM Cloud could benefit from performance and UX enhancements. Users recommend better integration with third-party applications, improvements in payroll localization, and reducing complexity in navigation and customization.

Ease of Deployment and Customer Service: Workday offers deployment across public and private cloud options, backed by strong community support. Customer service receives good ratings with some areas for improvement in response times. Oracle HCM Cloud provides varied deployment options with appreciated community and professional support. However, users sometimes experience delays in customer service and seek more localized expertise.

Pricing and ROI: Both Workday and Oracle HCM Cloud are expensive, yet users perceive value in their offerings. Workday is viewed as a luxury option, whereas Oracle offers competitive pricing with a positive impact on ROI. Differences in licensing models and costs may affect affordability for smaller businesses.

To learn more, read our detailed Oracle HCM Cloud vs. Workday Report (Updated: March 2025).

Oracle HCM Cloud vs. Workday

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

7.2

Oracle HCM Cloud boosts efficiency and satisfaction, saving time, enhancing cost-effectiveness, yet requires continuous investment for optimal ROI.

Sentiment score

7.3

Organizations report improved engagement and satisfaction with Workday, experiencing significant time savings and positive ROI through effective streamlining.

It is time-saving in payroll processing.

ICT at Clarinox Technologies

The ROI is more about easing operations rather than quantifiable metrics.

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Head Of Information Technology at SAISOFT

No quotes available

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Customer Service

Sentiment score

6.1

Oracle HCM Cloud customer service is praised, but technical support receives mixed reviews due to inconsistency and delayed responses.

Sentiment score

6.9

Workday customer service gets mixed reviews; appreciated for responsiveness, but lacks speed and expertise in regional needs.

Oracle provides robust technical support, with regular updates every six months or quarterly.

Head Of Information Technology at SAISOFT

Oracle's technical support is generally satisfactory yet lacks flexibility and rapid response times.

Application Developer at a comms service provider with 10,001+ employees

I would rate customer service a seven because it takes a process to reach a real person, often involving chats with AutoChat first.

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ICT at Clarinox Technologies

No quotes available

For more quotes and insights, download the Workday report

Scalability Issues

Sentiment score

7.9

Oracle HCM Cloud efficiently adapts to businesses of all sizes, praised for scalability and flexibility with frequent updates.

Sentiment score

7.9

Workday's scalability and customization effectively support diverse organizations, ensuring adaptability and integration across departments and locations.

You can't scale HCM on Fusion Cloud as a standalone service.

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Head Of Information Technology at SAISOFT

No quotes available

For more quotes and insights, download the Workday report

Stability Issues

Sentiment score

7.6

Oracle HCM Cloud is stable and reliable, with minor issues primarily due to updates or external factors. Rated 8-9/10.

Sentiment score

8.1

Workday is praised for its reliability, achieving 97% uptime, with most users rating stability between seven and ten.

While I have not seen any downtime, the system can be slow at times.

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ICT at Clarinox Technologies

No quotes available

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Room For Improvement

Users seek improved Oracle HCM Cloud mobile functionality, integration, user experience, customization, localization, and partner training for diverse needs.

Workday needs improvements in analytics, global payroll, UI, integration, customization, support responsiveness, and cost-effectiveness to enhance user experience.

Standardizing the exposure of functionalities within the application as external interfaces could enhance integration capabilities.

Application Developer at a comms service provider with 10,001+ employees

Instead of uploading documents, a default integration with local government authorities would simplify onboarding.

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Head Of Information Technology at SAISOFT

No quotes available

For more quotes and insights, download the Workday report

Setup Cost

Oracle HCM Cloud offers competitive and flexible pricing, suitable for enterprises but less accessible for small businesses.

Workday's high pricing is justified by comprehensive features and support, though smaller organizations may find it costly.

Oracle HCM Cloud pricing is a bit expensive compared to newer solutions.

Head Of Information Technology at SAISOFT

Licensing costs were also a consideration, particularly regarding contractors.

Application Developer at a comms service provider with 10,001+ employees

The pricing is not bad, however, it is not affordable for everyone, especially in Africa.

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ICT at Clarinox Technologies

No quotes available

For more quotes and insights, download the Workday report

Valuable Features

Oracle HCM Cloud offers intuitive UI, comprehensive HR tools, flexibility, strong analytics, and efficient management with frequent updates and mobile accessibility.

Workday offers user-friendly navigation, integration tools, and HR capabilities, enhancing efficiency through customization, analytics, and secure data management.

This makes operations easier, and Oracle has excelled in this area with Fusion Explorer.

Head Of Information Technology at SAISOFT

The integration capabilities of Oracle HCM Cloud are valuable, particularly its support for managing global HR operations, including absence management, talent management, employee recruitment, and performance evaluations.

Application Developer at a comms service provider with 10,001+ employees

The most valuable features of Oracle HCM Cloud are its ease of setup, being ready for consumption, talent management, and workforce management applications.

For more quotes and insights, download the Oracle HCM Cloud report

ICT at Clarinox Technologies

No quotes available

For more quotes and insights, download the Workday report

Categories and Ranking

Oracle HCM Cloud

Ranking in Benefits Administration

2nd

Ranking in Talent Management

4th

Ranking in Cloud HCM

4th

Ranking in Talent Acquisition

3rd

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

HR Analytics Software (2nd)

Workday

Ranking in Benefits Administration

1st

Ranking in Talent Management

2nd

Ranking in Cloud HCM

2nd

Ranking in Talent Acquisition

2nd

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2025, in the Cloud HCM category, the mindshare of Oracle HCM Cloud is 9.9%, down from 11.4% compared to the previous year. The mindshare of Workday is 19.0%, up from 18.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud HCM

Featured Reviews

OswinSteve

Lead Digital HR Transformation, Product Owner at Chubb

Capable of consolidating data from all countries and providing access to any employee information across locations but poor user experience

Oracle HCM Cloud definitely has a lot to improve from a user experience perspective. The platform is huge and feature-rich, but is it truly appealing to an end user? Is it a two-click solution? Does it match current market trends in user experience? No, it has a lot of catching up to do. For example, is the screen catchy for an employee to see their details or access essential information? No. The user experience is zero. An employee needs training to apply for leave, something as simple as that. They shouldn't need training materials or user guides to navigate the system. We're moving towards empowering users, especially with end-user-facing systems. People should be self-reliant and not need to rely on manuals. Oracle HCM Cloud is very old-school in this regard. It's still stuck in the "PeopleSoft" mentality instead of focusing on a user-friendly experience for employees and managers. So, the user experience needs a major overhaul. So, to summarize, it needs to be more user-friendly and present key information on the login screen. In future releases, I would like to see employee dashboards. Oracle HCM should come up with ready-made employee dashboards, like very simple ones. Right now, an employee dashboard or a manager dashboard, but these should be readily available. You shouldn't expect a customer to go and design something they need. There are a few basic things any employee or manager in any company would want to see. One of the best things would be a very simple org chart. Now, the org chart is quite poor on Oracle. There are applications that focus only on org charts and look really good, giving a lot of details about a team and its employees. But Oracle's org chart is bad, so to be specific, they should improve it a lot.

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Akash Nigam

Manager for enterprise Solution at PeopleTechGroup

User-friendly, well-organized, offering a structured step-by-step process for configuration

I would really like to see a more robust timekeeping solution in Workday. Currently, most organizations are using Kronos for timekeeping and Workday for HR data. They then integrate Workday with Dimensions to manage time-related activities and payroll processing. I think if Workday could enhance its timekeeping solution to match the functionality and flexibility of Dimensions, it would be a really good product. Another area for improvement is payroll. Workday payroll is not very extensively used in the North American market, but it is more widely used in Europe. There is a lot of complexity in payroll processing in North America, but I think there is still a lot of room for improvement in Workday. In the next release, I would like to see pre-built or predefined connectors for Dimensions and other applications. Currently, we have to use Boomi or another middleware application to integrate Workday with these systems. I think pre-built connectors would be very helpful, especially for Dimensions, which we do not currently have a connector for.

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Top Industries

By visitors reading reviews

Educational Organization

54%

Financial Services Firm

Computer Software Company

Manufacturing Company

Educational Organization

32%

Computer Software Company

Financial Services Firm

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What are the differences between Oracle HCM Cloud and PeopleSoft?

Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...

What do you like most about Oracle HCM Cloud?

The most valuable features of the solution are the core HR, absence, payroll, and recruitment modules.

What is your experience regarding pricing and costs for Oracle HCM Cloud?

Cost-management initiatives were implemented to reduce expenses, such as controlling overtime hours. Licensing costs were also a consideration, particularly regarding contractors.

What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?

Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...

What do you like most about Workday?

I like its UI and UX. When we were using Oracle or SAP, the UI/UX wasn't very user-friendly for the employees.

What is your experience regarding pricing and costs for Workday?

If you go with the launch implementation approach, the solution is generally not very expensive. If you want to add more features to your subscription, Workday becomes expensive. The solution is fl...

SAP SuccessFactors vs Oracle HCM Cloud

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Compared 30% of the time

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Compared 15% of the time

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Compared 7% of the time

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Compared 6% of the time

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Product Reports

Oracle HCM Cloud

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Also Known As

Oracle Human Capital Management Cloud

No data available

Overview

Natively built for the cloud, Oracle Fusion Cloud Human Capital Management is a complete solution that connects every human resource process—and every person—across your enterprise. We help you create a community where people feel valued, heard, and like they belong. With a single user experience and data model and seamless processes and infrastructure, Oracle Cloud HCM can help you redefine what best looks like for your people.

Platform capabilities empower every HR process including: Global HR, Talent Management, Recruiting, Learning, Workforce Rewards, Workforce Management, Work Life Solutions, HR Help Desk, Workforce Health and Safety Incidents, Payroll Management, Benefits Management, Advanced HCM Controls, and Strategic Workforce Planning.

Top 10 Reason Why Customers Choose Oracle Cloud HCM:

Tailored User Experience

Employees expect tailored experiences from their work technology and want to feel supported by their organization regardless of where, when, and how they work. Providing employees with a tailored user experience is now a necessity—one that many HR teams are striving for as they evaluate their technology. That’s why Oracle Cloud HCM offers the only complete employee experience platform that empowers your people to connect, grow, and thrive.

Adaptable and Extensible

HR is at the forefront of navigating change and needs to be able to adapt quickly as new challenges arise. Oracle Cloud HCM delivers an adaptable and flexible solution to meet changing business practices, regulations, and environments.

Complete HCM Cloud Solution

Organizations that want to manage the entire employee lifecycle select Oracle Cloud HCM because it’s the most complete HR cloud solution on the market. Built as a single cloud solution for all HR functionalities, it connects every HR process from hire to retire.

Complete Enterprise Solution

One of the many things that sets Oracle apart from other vendors is that we natively built our software-as-a-service (SaaS) applications on our own cloud platform and infrastructure. With applications and data all on one platform, you can gain unobstructed visibility across your organization and increased data security

Improved Business Value

Oracle customers leverage our HCM cloud application to drive business value through better user engagement and adoption, streamlined processes, improved productivity, and lower total cost of ownership

Dedication to Innovation

Innovation is the biggest benefit of moving your systems to the cloud. Our quarterly updates allow us to continuously deliver new and exciting features. With a team of more than 20,000 engineers, Oracle delivers more than 1,000 innovation updates annually—80% of which are based on customer feedback.

Data Security and Privacy

Oracle has a strong security culture and is trusted by

organizations worldwide with strict security requirements. Stored in state-of-the-art data centers, Oracle Cloud HCM and our infrastructure have advanced multilayered security measures that can help customers meet both local and international regulations

Vibrant HR Community

Oracle Cloud Customer Connect is a vibrant online

community of more than 40,000 HCM users and a great place to crowdsource information, discuss the latest releases, register for in-person or virtual events, and submit product suggestions.

Customer Success

Oracle customers have access to an implementation success manager, on-demand education, and success planning tools. We offer 24/7 customer service in 145 countries worldwide to help you maximize the value of your investment.

Global Capabilities

Most enterprises today operate at both the global and local levels, so our customers appreciate that Oracle Cloud HCM is designed to meet both international and regional needs for more than 200 jurisdictions and 27 languages.

Oracle HCM Cloud is a complete HR application suite which helps organizations become more strategic and agile with a best-in-class workforce experience. It integrates HR best practices and technology to provide an engaging, informative, and adaptive HR experience throughout the entire employee lifecycle. Oracle HCM Cloud allows organizations find, develop and retain the best talent, enable collaboration, deliver deep workforce insights, and increase operational efficiency

Oracle

Workday is a cloud-based software solution that specializes in developing applications for capital and finance management applications. The system is built to work in global workforces and is adaptable. The global system ensures that users are up to date and can manage internal career-related information, and everyday business problems like timesheets, payrolls, and time off.

“A Pioneer in Software-as-a-Service”

Workday Human Capital Management tool is designed to simplify and streamline your work. It leverages machine learning to adapt capital management to a changing environment.

The Workday model is based on delivering a single system that uses a single source of data and a single security model to deliver a unique user experience. The system is user-friendly and ensures that employees and management can use it from any and all devices. Workday HCM integrates into a central system that includes financial management, payroll, recruiting, learning, and planning. Managers and employees can provide feedback to one another, too.

Workday’s features include:

Flexible framework that lets you organize your staff according to different criteria. You can group employees by function, hierarchy, or department.
Personalized career guidance: Knowledge management and career guidance that can be easily customized for each staff member and also done at scale.
Augmented reporting and analytics: Configure, change, update, and publish reports, scorecards, and dashboards. The system centralizes the transactional and analytical data so you can act on the data from anywhere.
Compensation tools: Compensatio, payroll, and time tracking are automated and simplified.
Workforce planning allows you to uncover and address talent gaps and get visibility of your staff.
Mobile-first ensign approach: Users can access all resources from any device, and they are always in sync.
Machine learning capabilities enable personalized enterprise experiences and faster business processes.

Workday smart platform consists of the following modules:

Human resource management
Business process management
Reporting and analytics
Benefits administration
Compensation management
Talent management
Survey framework
Employee and management self-service

Reviews from Real Users

Many organizations choose Workday because it provides an all-in-one modular solution for human capital and finance management. Our users say they like the ease of use for time-off requests, career and development segments, and overall HR management. The records and reporting capabilities are another popular feature.

"The solution was very good at reconfiguration and customization of their software. It helped us to meet federal regulations," said one user. Another said that the best feature is the optimization of the work day experience with a unified platform that can be applied across different business units. “You will never find a use case that cannot be covered," said a third.

Sample Customers

Kovaion Consulting India Pvt. Ltd., eVerge Group, Kalpataru, Logicalis Inc., Macmillan Science and Education, Drivestream Inc., Kamal Osman Jamjoom Group LLC, WAXIE Sanitary Supply

AAA, Allied Global, Avago Technologies Limited, Aviva, Cardinal Health, CareFusion, Chiquita Brands International, Equifax, Flextronics, HP, Life Time Fitness, McKee Foods, MGM Resorts International, Sanofi, ServiceSource International, Symantec, TripAdvisor, Yahoo!

Oracle HCM Cloud vs. Workday