Oracle E-Business Suite vs Oracle HCM Cloud comparison

Oracle E-Business Suite and Oracle HCM Cloud are both solutions in the Benefits Administration category. Oracle E-Business Suite is ranked #6 with an average rating of 7.8, while Oracle HCM Cloud is ranked #2 with an average rating of 8.3. Oracle E-Business Suite holds a 4.7% mindshare in BA, compared to Oracle HCM Cloud’s 12.9% mindshare. Additionally, 88% of Oracle E-Business Suite users are willing to recommend the solution, compared to 93% of Oracle HCM Cloud users who would recommend it.

Oracle E-Business Suite

Read 153 Oracle E-Business Suite reviews

1,893 Views
1,164 Comparison Views

88% willing to recommend

Oracle HCM Cloud

Read 73 Oracle HCM Cloud reviews

5,418 Views
3,602 Comparison Views

93% willing to recommend

Oracle E-Business Suite

Oracle HCM Cloud

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Executive SummaryUpdated on Jan 12, 2025

Oracle E-Business Suite and Oracle HCM Cloud compete in the enterprise software solutions category. Oracle HCM Cloud seems to have the upper hand with its adaptability and ease of access, making it particularly effective for HR tasks and mobile access.

Features: Oracle E-Business Suite provides integrated solutions ideal for streamlining information and connecting modules across finance, HR, and supply chain management. It ensures stability and efficient integration of processes. Oracle HCM Cloud stands out with robust talent management and mobile capabilities, offering a user-friendly experience for HR management and data access on the go.

Room for Improvement: Oracle E-Business Suite is often criticized for its outdated user interface, requiring costly upgrades and expensive integration-related customizations. It lacks advanced automation and real-time reporting features. Oracle HCM Cloud needs improvements in system integration, localization for international markets, and faster mobile access and reporting.

Ease of Deployment and Customer Service: Oracle E-Business Suite is primarily on-premises, leading to complex and lengthy deployments, with customer service affected by slow response times due to technical support challenges. Oracle HCM Cloud benefits from faster, flexible cloud-based deployment and generally responsive support, though customization can be challenging and support service quality fluctuates.

Pricing and ROI: Oracle E-Business Suite's complex licensing models make it cost-prohibitive for smaller businesses, although it yields high ROI through operational efficiencies. Oracle HCM Cloud offers competitive pricing against direct competitors and delivers strong ROI by streamlining HR processes and reducing the need for on-premises infrastructure. Its pricing structure is considered more adaptable to various business needs.

To learn more, read our detailed Oracle E-Business Suite vs. Oracle HCM Cloud Report (Updated: April 2025).

Buyer's Guide

Oracle E-Business Suite vs. Oracle HCM Cloud

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Oracle E-Business Suite

Ranking in Benefits Administration

6th

Average Rating

7.8

Reviews Sentiment

7.0

Number of Reviews

153

Ranking in other categories

Field Service Management (1st), ERP (6th), Activity Based Costing Software (1st), Enterprise Resource Planning for Manufacturing (1st), Product Configuration and Quoting (3rd)

Oracle HCM Cloud

Ranking in Benefits Administration

2nd

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Talent Management (4th), Cloud HCM (4th), HR Analytics Software (2nd), Talent Acquisition (3rd)

Mindshare comparison

As of April 2025, in the Benefits Administration category, the mindshare of Oracle E-Business Suite is 4.7%, down from 5.2% compared to the previous year. The mindshare of Oracle HCM Cloud is 12.9%, down from 16.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Benefits Administration

Featured Reviews

James Balbach

Executive Director, Decision Support at Community Health Network

Centralizes our enterprise-wide functions but could benefit from cloud migration

We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them. They weren't really partnered with us on it. Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional. There was no real ownership on Oracle's part. During several support cases, it became difficult to determine ownership at Oracle and get status updates. The on-premises Oracle support is not great in my experience, and I think this is true in the industry. We've read about their software as a solution, and theoretically, their SaaS portal support is a lot better.

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OswinSteve

Lead Digital HR Transformation, Product Owner at Chubb

Capable of consolidating data from all countries and providing access to any employee information across locations but poor user experience

Oracle HCM Cloud definitely has a lot to improve from a user experience perspective. The platform is huge and feature-rich, but is it truly appealing to an end user? Is it a two-click solution? Does it match current market trends in user experience? No, it has a lot of catching up to do. For example, is the screen catchy for an employee to see their details or access essential information? No. The user experience is zero. An employee needs training to apply for leave, something as simple as that. They shouldn't need training materials or user guides to navigate the system. We're moving towards empowering users, especially with end-user-facing systems. People should be self-reliant and not need to rely on manuals. Oracle HCM Cloud is very old-school in this regard. It's still stuck in the "PeopleSoft" mentality instead of focusing on a user-friendly experience for employees and managers. So, the user experience needs a major overhaul. So, to summarize, it needs to be more user-friendly and present key information on the login screen. In future releases, I would like to see employee dashboards. Oracle HCM should come up with ready-made employee dashboards, like very simple ones. Right now, an employee dashboard or a manager dashboard, but these should be readily available. You shouldn't expect a customer to go and design something they need. There are a few basic things any employee or manager in any company would want to see. One of the best things would be a very simple org chart. Now, the org chart is quite poor on Oracle. There are applications that focus only on org charts and look really good, giving a lot of details about a team and its employees. But Oracle's org chart is bad, so to be specific, they should improve it a lot.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of the Oracle E-Business Suite are best practices, built-in processes, and easy configuration. Plenty of system functionality and customization."

"Valuable features include expense management and the accounting suite of products."

"It handles all my financial functions, including the entire process of financial transactions"

"The solution is perfect for big industry and high-scale e-business transactions."

"I like the automation and integration features of Oracle E-Business Suite."

"The order management is excellent."

"Flexible to set up an organization with multiple locations."

"Oracle E-Business Suite is flexible. Its rich functionality can work in any client environment or business."

More Oracle E-Business Suite pros

"The product's most valuable feature is the centralization of data."

"The most valuable feature of Oracle HCM Cloud is the dashboards, customization, and configuration."

"The technical support is very good."

"The solution is very good at building out a roadmap based on client needs and feedback."

"The initial setup or implementation process of the solution is fine. The deployment process took place in two days. So, once one has the runbook and everything in place, it is not that difficult."

"Oracle HCM has a great reporting platform, OTPI, with drag-and-drop functionality. I can design my own reports without relying on the technical team. This empowers HR users to create reports based on their needs, which is a huge advantage."

"The most valuable feature of the solution is that it is a cloud-based tool."

"HCM Cloud's most valuable feature is its ease of use - it's interlinked, so you can drill down into information."

More Oracle HCM Cloud pros

Cons

"The issue of frequently applying patches and updates to fix bugs. Oracle should improve upon this issue, especially since it happens too frequently."

"Oracle is not keeping up on development of the on-premises version of this product as they are concentrating on cloud solutions."

"It is on the expensive side."

"Oracle E-Business Suite is hard and takes six months to one year to implement."

"The interface is pretty old."

"The user interface is not completely a web interface, it uses a lot of traffic which costs too much for a large number of users scattered throughout the country as they connect from their terminals to do their tasks."

"The user interface could be better. It's not good because they made their interface all in one, and my customers don't want to use it. I have to customize the interface and personalize it to hide some fields on the screen. It has lots of information on the screen, and the user can't easily navigate it. It's very difficult to use. I think that Oracle should have something like best practices. They need to provide some patches to simplify the interface based on the industry niche. Because now we see everything on the same screen, but the users don't need all that information. It's complicated to use for end-users, and we have to spend more time training them. In the next release, I think they should implement most of the features in the mobile app. It should be better. Oracle didn't update their mobile application for a very long time. Connecting the mobile application is complicated."

"Oracle E-Business Suite could improve the tables. When we remove some of them sometimes they cloud the modules into one. It becomes a little difficult to segregate."

More Oracle E-Business Suite cons

"Although the performance management is good, it could be improved as its functionality is quite basic."

"I would focus on making high volume recruitment more bulky."

"The solution could improve by having better integration between on-premise and the cloud. It can be difficult and time-consuming to migrate our applications and interfaces."

"The solution has much room for improvement in all the modules."

"Legal local legislation integration could improve."

"The customization of the solution presents many challenges."

"I believe what could be improved is the EX portion of Oracle HCM Cloud and how it can more easily integrate with other tools."

"Oracle's technical support is generally satisfactory yet lacks flexibility and rapid response times."

More Oracle HCM Cloud cons

Pricing and Cost Advice

"Fees for support and licensing should be reduced."

"Considering the market at the moment, Oracle needs to adjust the pricing of this solution."

"Pricing for Oracle E-Business Suite is seven out of ten. You must pay extra for maintenance and technical support, apart from standard license fees."

"Compared to other vendors like SAP or Microsoft, the prices for Oracle are reasonable, but they could always be lower."

"Products concerning areas like CRM and ERP should provide value at lesser costs to customers, especially if you consider that the initial cost of implementation is high."

"The pricing is high."

"Oracle's licenses are not straightforward."

"The license is very expensive and I think that it needs to be cheaper to get a wider range of users or customers."

More Oracle E-Business Suite pricing and cost advice

"The solution is quite expensive for small and medium-sized companies."

"The cost of Oracle HCM Cloud is high, it could be reduced. There is an annual subscription and it is user-based."

"According to the Turkish market, the pricing is a little bit expensive."

"The solution’s pricing is high."

"I don't know how much it costs, but I know that everything is included. We don't pay anything extra apart from the licensing fee."

"Licensing fees are on a yearly basis."

"There is a subscription to use this solution, and there can be additional fees."

"It is definitely super expensive. Oracle is very, very expensive for what they offer."

More Oracle HCM Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

68%

Computer Software Company

Manufacturing Company

Financial Services Firm

Educational Organization

53%

Financial Services Firm

Computer Software Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Oracle E-Business Suite?

It was very easy to integrate the product into our existing infrastructure.

See all answers

What is your experience regarding pricing and costs for Oracle E-Business Suite?

Oracle pricing is comparatively high to other vendors.

See all answers

What needs improvement with Oracle E-Business Suite?

Oracle E-Business Suite should be more detailed and user-friendly. I should be able to customize the screen or application without needing technical support. The configuration and setup process is ...

See all answers

What are the differences between Oracle HCM Cloud and PeopleSoft?

Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...

See all answers

What do you like most about Oracle HCM Cloud?

The most valuable features of the solution are the core HR, absence, payroll, and recruitment modules.

See all answers

What is your experience regarding pricing and costs for Oracle HCM Cloud?

Cost-management initiatives were implemented to reduce expenses, such as controlling overtime hours. Licensing costs were also a consideration, particularly regarding contractors.

See all answers

Comparisons

SAP ERP vs Oracle E-Business Suite

Compared 18% of the time

SAP S/4HANA vs Oracle E-Business Suite

Compared 16% of the time

PeopleSoft vs Oracle E-Business Suite

Compared 10% of the time

NetSuite ERP vs Oracle E-Business Suite

Compared 6% of the time

Microsoft Dynamics 365 Business Central vs Oracle E-Business Suite

Compared 5% of the time

More Oracle E-Business Suite Competitors

SAP SuccessFactors vs Oracle HCM Cloud

Compared 31% of the time

Workday vs Oracle HCM Cloud

Compared 20% of the time

SAP HCM vs Oracle HCM Cloud

Compared 13% of the time

PeopleSoft vs Oracle HCM Cloud

Compared 9% of the time

Oracle Taleo vs Oracle HCM Cloud

Compared 3% of the time

More Oracle HCM Cloud Competitors

Product Reports

Buyer's Guide

Oracle E-Business Suite

March 2025

Download Oracle E-Business Suite product report

Buyer's Guide

Oracle HCM Cloud

March 2025

Download Oracle HCM Cloud product report

Also Known As

Oracle EBS, OEBS

Oracle Human Capital Management Cloud

Overview

Oracle E-Business Suite (EBS) is considered the most extensive offering of amalgamated worldwide business applications available. Oracle EBS helps facilitate medium to large business enterprise organizations with the ability to enhance critical decision-making processes, streamline business procedures, minimize costs, and improve overall performance and productivity.

Oracle EBS runs as a complement to Oracle Database software. The applications serve to automate such processes as supply chain management (SCM), human resource management (HRM), customer relations management (CRM), project portfolio management (PPM), financial management, service management, and more.

Oracle EBS runs best in the cloud. It is a cost-saving option that offers greater productivity and can immediately and easily respond to changing dynamic business needs with an intuitive, automated scalable cloud infrastructure.

Below are some of the valuable features of popular application offerings available within Oracle EBS:

Supply Chain Management (SCM): Every possible supply chain process can be fully automated, from planning, creation, and appropriation to development and fulfillment, delivering a comprehensive solution application to ensure organizations have robust, intelligent-driven, value-added chains. Some applications include:

Manufacturing
Value Chain Planning and Execution
Procurement and Fulfillment
Lifecycle Management
Business Intelligence and Analytics

Human Resource Management (HRM): The solution offers a sturdy group of outstanding human resource processes that enable users to improve productivity, enhance overall business performance, and lower TCO. Some processes include:

Workforce Management
Talent Management
Global Personnel Policy Management
Human Resource Analytics

Customer Relations Management (CRM): This application provides for a streamlined, unique global gathering of information that will ensure all selling channels are continually following the organization's objectives and protocols. Some features include:

Oracle Service
Oracle Marketing
Oracle Order Management
Oracle Channel Revenue Management

Project Portfolio Management (PPM): Oracle EBS provides a comprehensive, full lifecycle offering of project and portfolio management. Users get a single fully transparent view of all project-related ventures coupled with a superb performance process that grants users the ability to choose the best, most dynamic portfolio ventures.

Project Collaboration
Project Management
Project Analytics
Project Cost
Project Billing

Financial Management: Users are able to perform more effectively, improve productivity and efficiency, develop productivity tools and integrated performance management, and develop processes for shared services to reduce overall operating costs. Some features include:

Asset Lifecycle Management
Financial Control and Reporting
Travel and Expense Management
Lease and Finance Management
Risk Management and Compliance

Service Management: This application allows users access to the best data necessary to provide correct, precise, reliable information to their clients to ensure that every expectation is exceeded and consistently satisfied.

Inbound and outbound telephony
Project Collaboration
Project Cost
Billing
Project Management

Reviews from Real Users:

Kopano R., Freelancer at a tech services company, says, “What I found most valuable in Oracle E-Business Suite is the patching because it is straightforward. As long as you follow Oracle's best practices, you are able to finish the task of patching without a problem. I like that it's also easy to add products, e.g. if you want to add on financials, you can, or if you don't have financials, you can expand on that. I like that Oracle E-Business Suite is really scalable.”

Mohammed G., Senior Oracle Application Consultant at a comms service provider, writes, “Oracle E-Business Suite consists of a lot of streams, such as financial and HR processes of the enterprise companies. We are using most of the Oracle financial modules, and we have an Oracle stream, FI procurement stream, and HR streams, which have a lot of applications. Oracle E-Business Suite has over 20 different modules to choose from, it is comprehensive. Additionally, the integration is very good. “

Oracle

Natively built for the cloud, Oracle Fusion Cloud Human Capital Management is a complete solution that connects every human resource process—and every person—across your enterprise. We help you create a community where people feel valued, heard, and like they belong. With a single user experience and data model and seamless processes and infrastructure, Oracle Cloud HCM can help you redefine what best looks like for your people.

Platform capabilities empower every HR process including: Global HR, Talent Management, Recruiting, Learning, Workforce Rewards, Workforce Management, Work Life Solutions, HR Help Desk, Workforce Health and Safety Incidents, Payroll Management, Benefits Management, Advanced HCM Controls, and Strategic Workforce Planning.

Top 10 Reason Why Customers Choose Oracle Cloud HCM:

Tailored User Experience

Employees expect tailored experiences from their work technology and want to feel supported by their organization regardless of where, when, and how they work. Providing employees with a tailored user experience is now a necessity—one that many HR teams are striving for as they evaluate their technology. That’s why Oracle Cloud HCM offers the only complete employee experience platform that empowers your people to connect, grow, and thrive.

Adaptable and Extensible

HR is at the forefront of navigating change and needs to be able to adapt quickly as new challenges arise. Oracle Cloud HCM delivers an adaptable and flexible solution to meet changing business practices, regulations, and environments.

Complete HCM Cloud Solution

Organizations that want to manage the entire employee lifecycle select Oracle Cloud HCM because it’s the most complete HR cloud solution on the market. Built as a single cloud solution for all HR functionalities, it connects every HR process from hire to retire.

Complete Enterprise Solution

One of the many things that sets Oracle apart from other vendors is that we natively built our software-as-a-service (SaaS) applications on our own cloud platform and infrastructure. With applications and data all on one platform, you can gain unobstructed visibility across your organization and increased data security

Improved Business Value

Oracle customers leverage our HCM cloud application to drive business value through better user engagement and adoption, streamlined processes, improved productivity, and lower total cost of ownership

Dedication to Innovation

Innovation is the biggest benefit of moving your systems to the cloud. Our quarterly updates allow us to continuously deliver new and exciting features. With a team of more than 20,000 engineers, Oracle delivers more than 1,000 innovation updates annually—80% of which are based on customer feedback.

Data Security and Privacy

Oracle has a strong security culture and is trusted by

organizations worldwide with strict security requirements. Stored in state-of-the-art data centers, Oracle Cloud HCM and our infrastructure have advanced multilayered security measures that can help customers meet both local and international regulations

Vibrant HR Community

Oracle Cloud Customer Connect is a vibrant online

community of more than 40,000 HCM users and a great place to crowdsource information, discuss the latest releases, register for in-person or virtual events, and submit product suggestions.

Customer Success

Oracle customers have access to an implementation success manager, on-demand education, and success planning tools. We offer 24/7 customer service in 145 countries worldwide to help you maximize the value of your investment.

Global Capabilities

Most enterprises today operate at both the global and local levels, so our customers appreciate that Oracle Cloud HCM is designed to meet both international and regional needs for more than 200 jurisdictions and 27 languages.

Oracle HCM Cloud is a complete HR application suite which helps organizations become more strategic and agile with a best-in-class workforce experience. It integrates HR best practices and technology to provide an engaging, informative, and adaptive HR experience throughout the entire employee lifecycle. Oracle HCM Cloud allows organizations find, develop and retain the best talent, enable collaboration, deliver deep workforce insights, and increase operational efficiency

Oracle

Sample Customers

Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding

Kovaion Consulting India Pvt. Ltd., eVerge Group, Kalpataru, Logicalis Inc., Macmillan Science and Education, Drivestream Inc., Kamal Osman Jamjoom Group LLC, WAXIE Sanitary Supply

Buyer's Guide

Oracle E-Business Suite vs. Oracle HCM Cloud

April 2025

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