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Oracle E-Business Suite vs Oracle HCM Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Setup Cost

No sentiment score available
Oracle E-Business Suite pricing is high, complex, and competitive with SAP, but it remains a significant investment.
Sentiment score
3.5
Oracle HCM Cloud offers competitive pricing with variability in costs based on negotiation, modules, and includes maintenance and support.
 

Customer Service

No sentiment score available
Sentiment score
6.0
Oracle HCM Cloud's customer service is responsive but technical support receives mixed reviews, with communication and consistency needing improvement.
There have definitely been issues there, especially compared to the costs that you pay for the support.
 

Room For Improvement

No sentiment score available
Sentiment score
5.0
Oracle HCM Cloud needs stronger mobile features, user interface improvements, better integration, and enhanced support for a superior user experience.
I'd like to see Oracle continue to optimize it by making it faster.
 

Scalability Issues

No sentiment score available
Sentiment score
8.2
Oracle HCM Cloud offers efficient scalability and flexibility, seamlessly handling diverse user needs for organizations of varying sizes.
Currently, we are roughly about a terabyte of data using it and have had no problems scaling it for our needs.
 

Stability Issues

No sentiment score available
Sentiment score
7.3
Oracle HCM Cloud offers generally stable performance with network-related issues; stability ratings range from six to ten.
We haven't had any issues with crashing or downtimes or anything due to the product.
 

Valuable Features

No sentiment score available
Sentiment score
8.0
Oracle HCM Cloud enhances HR efficiency with user-friendly features, mobile access, advanced reporting, and seamless application integration.
For us, the Finance module is the most valuable piece of E-Business Suite.
 

Categories and Ranking

Oracle E-Business Suite
Ranking in Benefits Administration
6th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
151
Ranking in other categories
Field Service Management (2nd), ERP (6th), Activity Based Costing Software (1st), Enterprise Resource Planning for Manufacturing (1st), Product Configuration and Quoting (3rd)
Oracle HCM Cloud
Ranking in Benefits Administration
2nd
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
70
Ranking in other categories
Talent Management (3rd), Cloud HCM (4th), HR Analytics Software (2nd), Talent Acquisition (3rd)
 

Mindshare comparison

As of November 2024, in the Benefits Administration category, the mindshare of Oracle E-Business Suite is 5.0%, down from 5.7% compared to the previous year. The mindshare of Oracle HCM Cloud is 13.8%, down from 18.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration
 

Featured Reviews

Nandan Gopalakrishna - PeerSpot reviewer
Offers a wide range of functionalities for large enterprises but system requires expertise to implement and configure
In the past few years, the main challenge has been the annual maintenance cost. We've often replaced Oracle with Dynamics, which is cheaper than Oracle but still expensive for governments in Africa with limited budgets to sustain it. So, the main challenge is the cost versus the value. We don't get lower value with Dynamics 365, and I've seen governments implement other alternatives like Odoo, too. They don't see the value in paying millions of dollars in maintenance fees. Oracle needs to understand the reality of the situation. In the African market, Oracle is the least of the considerations. People don't even want to consider Oracle. They need to come up with something more cost-effective because people do not see the value in paying those maintenance fees. As a system integrator, I don't gain anything because most of the money gets transferred to Oracle. They need to relook at their licensing models. NetSuite is pretty rigid for a cloud-based suite. There are varying requirements to make changes to the configuration, which becomes a hassle compared to even Dynamics. They need to relax how they handle this. The licensing is also very complicated, with so many parameters that it's confusing, and sizing becomes confusing. Streamlining the licensing would be helpful so that it becomes transparent for the customer.
OswinSteve - PeerSpot reviewer
Capable of consolidating data from all countries and providing access to any employee information across locations but poor user experience
Oracle HCM Cloud definitely has a lot to improve from a user experience perspective. The platform is huge and feature-rich, but is it truly appealing to an end user? Is it a two-click solution? Does it match current market trends in user experience? No, it has a lot of catching up to do. For example, is the screen catchy for an employee to see their details or access essential information? No. The user experience is zero. An employee needs training to apply for leave, something as simple as that. They shouldn't need training materials or user guides to navigate the system. We're moving towards empowering users, especially with end-user-facing systems. People should be self-reliant and not need to rely on manuals. Oracle HCM Cloud is very old-school in this regard. It's still stuck in the "PeopleSoft" mentality instead of focusing on a user-friendly experience for employees and managers. So, the user experience needs a major overhaul. So, to summarize, it needs to be more user-friendly and present key information on the login screen. In future releases, I would like to see employee dashboards. Oracle HCM should come up with ready-made employee dashboards, like very simple ones. Right now, an employee dashboard or a manager dashboard, but these should be readily available. You shouldn't expect a customer to go and design something they need. There are a few basic things any employee or manager in any company would want to see. One of the best things would be a very simple org chart. Now, the org chart is quite poor on Oracle. There are applications that focus only on org charts and look really good, giving a lot of details about a team and its employees. But Oracle's org chart is bad, so to be specific, they should improve it a lot.
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Top Industries

By visitors reading reviews
Educational Organization
64%
Computer Software Company
5%
Manufacturing Company
4%
Financial Services Firm
4%
Educational Organization
53%
Computer Software Company
6%
Financial Services Firm
6%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What is your experience regarding pricing and costs for Oracle E-Business Suite?
Licensing costs were a significant consideration, and Oracle Analytics was deemed too expensive compared to Power BI, which we opted for due to Outlook 365 licensing.
What needs improvement with Oracle E-Business Suite?
Additional improvements could include better healthcare management functionalities, such as specialized modules for OPD and IPD for patients. A more web-based user experience like Oracle Fusion wou...
What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...
What do you like most about Oracle HCM Cloud?
The most valuable features of the solution are the core HR, absence, payroll, and recruitment modules.
What is your experience regarding pricing and costs for Oracle HCM Cloud?
Compared to other products, Oracle HCM Cloud offers better pricing. It is low-cost and provides a good return on investment.
 

Also Known As

Oracle EBS, OEBS
Oracle Human Capital Management Cloud
 

Learn More

 

Overview

 

Sample Customers

Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Kovaion Consulting India Pvt. Ltd., eVerge Group, Kalpataru, Logicalis Inc., Macmillan Science and Education, Drivestream Inc., Kamal Osman Jamjoom Group LLC, WAXIE Sanitary Supply
Find out what your peers are saying about Oracle E-Business Suite vs. Oracle HCM Cloud and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.