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Microsoft Dynamics 365 Business Central vs Oracle E-Business Suite comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Dynamics 365 Busi...
Ranking in ERP
3rd
Ranking in Activity Based Costing Software
2nd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
63
Ranking in other categories
No ranking in other categories
Oracle E-Business Suite
Ranking in ERP
6th
Ranking in Activity Based Costing Software
1st
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
153
Ranking in other categories
Field Service Management (2nd), Benefits Administration (6th), Enterprise Resource Planning for Manufacturing (1st), Product Configuration and Quoting (3rd)
 

Mindshare comparison

As of January 2025, in the ERP category, the mindshare of Microsoft Dynamics 365 Business Central is 6.5%, down from 6.9% compared to the previous year. The mindshare of Oracle E-Business Suite is 4.7%, down from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

StefaanVandesompele - PeerSpot reviewer
Provides end-to-end accounting and finance module at reasonable pricing
365 Business Central integrates with Office 365 to streamline the invoice approval process. This allows businesses to manage and approve invoices efficiently within a unified system. Our organization plans to transition to the Dynamics 365 environment, where various functions will be centralized. We will consolidate everything into one system instead of maintaining multiple databases for each country with local data. Dynamics 365 is fully integrated, which should address many of our challenges when we migrate to this new environment. We look forward to seeing how it performs in practice. The project is progressing well overall, though integrating it with other tools and ensuring Dynamics 365 operates smoothly can be challenging. Dynamics 365 is user-friendly and effective. However, a deeper understanding of its technical capabilities and architecture might be necessary to optimize its use fully. The software landscape is evolving, and achieving the best reporting and functionality with just a click can be complex. A clear vision of what you want to achieve with Dynamics 365 is essential. Proper preparation and configuration are crucial to achieving the desired outcomes. This principle applies not only to Dynamics 365 but to all software packages. Understanding the system's flexibility and adaptability based on your specific business needs is key to its successful implementation. Overall, I rate the solution an eight out of ten.
James Balbach - PeerSpot reviewer
Centralizes our enterprise-wide functions but could benefit from cloud migration
We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them. They weren't really partnered with us on it. Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional. There was no real ownership on Oracle's part. During several support cases, it became difficult to determine ownership at Oracle and get status updates. The on-premises Oracle support is not great in my experience, and I think this is true in the industry. We've read about their software as a solution, and theoretically, their SaaS portal support is a lot better.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This is readily available and affordable, as well as user-friendly and simple to use in my opinion."
"The most valuable feature of Microsoft Dynamics 365 Business Central is its ease of use, data customization, and smooth integration."
"It is a stable solution."
"The most valuable feature of Microsoft Dynamics 365 Business Central is using the Excel sheets on Chrome and other applications."
"The most important feature of Microsoft Dynamics NAV is that it lets us centralize all our information so that we don't need to rely on any other software outside of Microsoft."
"The solution's integration between Teams, SharePoint, and Exchange Online is really helpful."
"NAV covers everything from purchasing and selling items to invoicing. Everything is within NAV, so it's all very neat."
"The customer support is good. The first level of support agent in every case was able to solve the problem very quickly."
"Oracle E-Business Suite improves forecast accuracy, reduces costs, and increases manufacturing capacity."
"The most valuable features are the financial-related capabilities."
"Financial and asset management features are valuable."
"It's highly customizable."
"It's quite secure and fast, and we get an end-to-end solution."
"Rapidly implement jobs, positions, grades, and steps within setup of organizational structure."
"What we like about Oracle E-Business Suite is that we didn't find any issues with it. In the Indian market, the subscription solutions aren't that suitable, even in terms of the complexity of the regulations, taxes, etc., so that's why we had to go for an on-premise solution that's hosted on the cloud, and we're happy with Oracle E-Business Suite. We also like that Oracle E-Business Suite is quite flexible, and we've also built some bolt-ons and they're working fine."
"On-Time Payroll and its features are user-friendly."
 

Cons

"The price of Microsoft Dynamics 365 Business Central could be reduced."
"The initial setup of the solution was quite complex and the troubleshooting involved with that needs to be improved."
"As our company grew we had to switch from Microsoft Dynamics NAV to a solution that was suited for larger-sized companies."
"I would like to improve the tool’s reporting and coding part."
"The stability could always be improved."
"In Thailand, the support here could be better. The process to get an answer is too long."
"Microsoft Dynamics 365 Business Central has been buggy in my experience and they should improve in this area. Additionally, there are too many updates. The updates involve a whole bunch of applications as part of the package, such as the Edge browser. The updates are too broad across the whole package of applications."
"The product should improve work optimization."
"The way things are going, Oracle is not putting much effort into their master data management. They need to look into machine data and then the integrated data domain."
"The system alerts could be improved."
"It would be great to see Oracle E-Business Suite become less dependent on the SAO solution, which is an integration solution for Oracle platforms."
"A downside of Oracle E-Business Suite is its interface because it's less user-friendly than the latest cloud solutions. As an organization, Oracle now has more interest in cloud applications, so nowadays, it doesn't focus much on Oracle E-Business Suite, an on-premises solution, so this is another downside."
"Standard reporting needs to be changed. Many of the standard reports look the same as they did in version 10.7, 20 years ago."
"The issue of frequently applying patches and updates to fix bugs. Oracle should improve upon this issue, especially since it happens too frequently."
"The on-premises version of this solution can be difficult to expand, compared to its cloud version. The on-premises version is also more limited, versus the cloud version that has a lot of improvements. Maintaining this solution is also too costly."
"Administration takes some effort. Administrating the technology stack is not so complex but application aware database administration and following the new methodologies like online patching can be a little complex and time consuming. Oracle should ease the administrators jobs and do some innovation on this administration area as well. Oracle Autonomous Database is Oracle's leading technology these days. Using a similar approach, application stack may become a little more self-managing."
 

Pricing and Cost Advice

"The first time we tried to buy the newest version, it was expensive."
"The tool’s licensing is yearly. The solution is cheaper compared to other ERP products from Oracle or SAP."
"Currently, the product offers a starting price of $70 per user per month, which provides access to the complete ERP engine. It is highly reasonable."
"The price of the solution is reasonable."
"I have some subscription-based customer and a few customers who have perpetual licenses that hosted the application on the cloud."
"The deployment cost us $70,000 and we pay around $18,000 annually for support, which we find to be expensive."
"The license changes every year. Sometimes it's for fixed users, and sometimes it's for concurrent users."
"The per user price of $100 a month is better than competitors."
"The price of the solution is extremely high."
"Oracle's licenses are not straightforward."
"The license is very expensive and I think that it needs to be cheaper to get a wider range of users or customers."
"The pricing is high."
"Products concerning areas like CRM and ERP should provide value at lesser costs to customers, especially if you consider that the initial cost of implementation is high."
"Pricing for Oracle E-Business Suite is seven out of ten. You must pay extra for maintenance and technical support, apart from standard license fees."
"This is a highly-priced application and would not be affordable for small or medium business domains."
"Compared to other vendors like SAP or Microsoft, the prices for Oracle are reasonable, but they could always be lower."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
10%
Financial Services Firm
7%
Government
6%
Educational Organization
66%
Computer Software Company
5%
Manufacturing Company
4%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Dynamics NAV?
The platform offers a robust and comprehensive cycle for supply chain and inventory management, with features like minimum and maximum settings, dynamic monitoring of inventory levels, and integrat...
What needs improvement with Microsoft Dynamics NAV?
Implementing localizations when we use the system for multiple countries can be quite complex. There isn't a single solution available for all countries, and managing these localizations can be cha...
What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What needs improvement with Oracle E-Business Suite?
Oracle E-Business Suite should be more detailed and user-friendly. I should be able to customize the screen or application without needing technical support. The configuration and setup process is ...
 

Also Known As

Dynamics NAV, MS Dynamics NAV
Oracle EBS, OEBS
 

Learn More

 

Overview

 

Sample Customers

Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Find out what your peers are saying about Microsoft Dynamics 365 Business Central vs. Oracle E-Business Suite and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.