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Epicor ERP vs Microsoft Dynamics 365 Business Central comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024
 

Categories and Ranking

Epicor ERP
Ranking in ERP
16th
Average Rating
7.6
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Microsoft Dynamics 365 Busi...
Ranking in ERP
3rd
Average Rating
8.2
Number of Reviews
63
Ranking in other categories
Activity Based Costing Software (2nd)
 

Mindshare comparison

As of November 2024, in the ERP category, the mindshare of Epicor ERP is 3.1%, up from 2.0% compared to the previous year. The mindshare of Microsoft Dynamics 365 Business Central is 6.2%, down from 7.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Seth Sunu - PeerSpot reviewer
Nov 6, 2023
An easy-to-use solution that can be used for total business operation, but its pricing should be improved
We use Epicor ERP for our total business operation Epicor ERP is an easy-to-use solution. There are some glitches in Epicor ERP. Epicor ERP should add some automations. I have been using Epicor ERP for the past six years. Epicor ERP is a stable solution. More than 300 users are using the…
StefaanVandesompele - PeerSpot reviewer
Aug 9, 2024
Provides end-to-end accounting and finance module at reasonable pricing
365 Business Central integrates with Office 365 to streamline the invoice approval process. This allows businesses to manage and approve invoices efficiently within a unified system. Our organization plans to transition to the Dynamics 365 environment, where various functions will be centralized. We will consolidate everything into one system instead of maintaining multiple databases for each country with local data. Dynamics 365 is fully integrated, which should address many of our challenges when we migrate to this new environment. We look forward to seeing how it performs in practice. The project is progressing well overall, though integrating it with other tools and ensuring Dynamics 365 operates smoothly can be challenging. Dynamics 365 is user-friendly and effective. However, a deeper understanding of its technical capabilities and architecture might be necessary to optimize its use fully. The software landscape is evolving, and achieving the best reporting and functionality with just a click can be complex. A clear vision of what you want to achieve with Dynamics 365 is essential. Proper preparation and configuration are crucial to achieving the desired outcomes. This principle applies not only to Dynamics 365 but to all software packages. Understanding the system's flexibility and adaptability based on your specific business needs is key to its successful implementation. Overall, I rate the solution an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."
"Dashboards and Business Activity Query are very useful."
"There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization."
"The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors."
"The product enables users to customize their dashboards and reports."
"The solution is great for production planning because everything is out of the box. It smoothly handles the process from engineering to ERP, including version management and subcontracting. These features aren't in NetSuite."
"The ability to deploy a generic implementation without advanced customization."
"Real-time results make for faster decision making."
"The audit trails, which include any IP system, are very useful."
"Microsoft Dynamics NAV is brilliant and it's a different segment when comparing it with Dynamics AX. Dynamics AX is a larger product with much more features and it's aimed at a different segment of the market."
"It's quite reliable, and there's a good local provider who can adapt the solution for tax issues."
"The most valuable feature of Microsoft Dynamics 365 Business Central is cloud accessibility."
"The most valuable feature of Microsoft Dynamics 365 Business Central is using the Excel sheets on Chrome and other applications."
"The solution can scale."
"The solution is easy to use, flexible, and customizable."
"I like Microsoft Dynamics' simplicity. The interface is excellent, and it's a highly mature product. You can hardly find any bugs in the product."
 

Cons

"A number of bugs in 9.05 were only fixed in 10."
"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."
"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."
"Right now, it doesn't really have a good cloud story."
"The tool should provide a better user interface."
"The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe."
"I would like to see a better reporting tool."
"There are some glitches in Epicor ERP."
"The solution is stable, but it could improve."
"The solution can improve by having better integration with Microsoft PowerBI and reporting."
"It would be nice, in Microsoft Teams, if we were able to type more information into the chat."
"The initial setup of the solution was quite complex and the troubleshooting involved with that needs to be improved."
"Microsoft Dynamics NAV will be replaced with Office 365 in the future."
"Implementing localizations when we use the system for multiple countries can be quite complex."
"Customization and costs could be improved."
"The stability could always be improved."
 

Pricing and Cost Advice

"User support could be improved as well, as the consultant charges are very high."
"The initial cost may be a bit high, but the maintenance cost is lower."
"Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it."
"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."
"Epicor ERP is an expensive solution."
"We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."
"The price of Microsoft Dynamics 365 Business Central could improve. It is costly. We are paying for the solution on a monthly basis."
"I have some subscription-based customer and a few customers who have perpetual licenses that hosted the application on the cloud."
"We have a perpetual license to use Microsoft Dynamics NAV."
"The per user price of $100 a month is better than competitors."
"Microsoft Dynamics NAV has a pay-as-you-use payment model."
"Its licensing is yearly. In addition to the licensing cost, there is the cost of hosting on Azure."
"NAV might be a little pricey for a small or medium-sized company, but all the solutions out there are."
"I would rate the pricing of this solution at three out of five."
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Top Industries

By visitors reading reviews
Manufacturing Company
18%
Computer Software Company
11%
Healthcare Company
7%
Retailer
7%
Computer Software Company
15%
Manufacturing Company
10%
Financial Services Firm
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?
Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it.
What needs improvement with Epicor ERP?
The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe.
What is your primary use case for Epicor ERP?
We use the product in the manufacturing industry.
What do you like most about Microsoft Dynamics NAV?
The platform offers a robust and comprehensive cycle for supply chain and inventory management, with features like minimum and maximum settings, dynamic monitoring of inventory levels, and integrat...
What needs improvement with Microsoft Dynamics NAV?
Implementing localizations when we use the system for multiple countries can be quite complex. There isn't a single solution available for all countries, and managing these localizations can be cha...
 

Also Known As

Epicor SaaS ERP
Dynamics NAV, MS Dynamics NAV
 

Learn More

 

Overview

 

Sample Customers

Information Not Available
Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
Find out what your peers are saying about Epicor ERP vs. Microsoft Dynamics 365 Business Central and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.