Microsoft Dynamics 365 Business Central and Epicor ERP both compete in the ERP software category, offering various features tailored to different business needs. Microsoft Dynamics 365 Business Central seems to have the upper hand for small to medium-sized businesses due to its seamless integration with Microsoft products, while Epicor ERP is more suited for businesses requiring robust manufacturing and supply chain functionalities.
Features: Microsoft Dynamics 365 Business Central offers seamless integration with Office 365, real-time data insights, and customization capabilities. It is truly flexible and aligns well with existing Microsoft products, making it user-friendly for businesses familiar with the Microsoft ecosystem. Epicor ERP is well-regarded for its robust manufacturing and supply chain functionalities, extensive customization options without code alterations, and comprehensive reporting tools, which make it a strong contender in manufacturing sectors.
Room for Improvement: Microsoft Dynamics 365 Business Central users indicate a need for better reporting, enhanced security settings, and improved integration with external platforms. Additionally, complexity in customization and infrequent updates are areas of concern. Epicor ERP users suggest improvements in user-friendliness, especially in financial tools and the user interface. Stability with new versions and pricing strategies also present challenges.
Ease of Deployment and Customer Service: Microsoft Dynamics 365 Business Central offers flexible deployment with options for on-premises and cloud models, with a generally well-regarded customer service experience, though response times can sometimes lag. Epicor ERP operates primarily on-premises and private cloud setups, offering strong community support; however, technical support ratings vary and are influenced by pricing factors.
Pricing and ROI: Microsoft Dynamics 365 Business Central is considered cost-effective, especially with its subscription-based model, aiding budget planning despite some user feedback that further improvements in pricing could be made. Epicor ERP presents competitive initial pricing but incurs higher customization costs. Pricing varies with deployment and usage, with careful negotiation advised for users. Both platforms eventually provide ROI, dependent on specific usage and organizational needs.
Capture the true value of cloud ERP with Epicor Kinetic, a solution made with manufacturers, for manufacturers. An intuitive, configurable, and guided user experience with embedded learning helps you maximize your profitability with real-time business intelligence and built-in collaboration tools. Kinetic has the functionality you need to run a modern, future-ready business poised to capitalize on data, transform digitally, and innovate without limits. All the features you need to scale, compete, and attract top talent to your organization. Trust the manufacturing expertise of Epicor to gain the momentum and know-how you need to accelerate growth and innovation.
Epicor Kinetic is distinguished by its increasingly broad focus on planning and managing all resources, both within and across locations and company boundaries. Power your business with a secure, tightly integrated ERP and embedded capabilities. This expanded scope is most strongly felt in the areas of Customer Relationship Management (CRM), Supply Chain Management (SCM), Advanced Planning and Scheduling (APS), Product Lifecycle Management (PLM), Advanced Manufacturing Execution System (MES), Quality Management System (QMS), Field Service Management (FSM), and Business Process Management (BPM) to name only a few. Manufacturers of all sizes have recognized the value of an integrated suite rather than trying to piece disparate solutions together.
Microsoft Dynamics 365 Business Central is a cloud-based enterprise resource planning (ERP) solution developed by Microsoft. It is designed to help small and mid-sized organizations streamline and automate their financial, supply chain, and project management processes. Business Central offers a range of tools and features to support collaboration and communication and provides real-time visibility into business performance.
With Business Central, organizations can manage their financials, including general ledger, accounts payable, accounts receivable, and cash management. It also offers supply chain management capabilities, including inventory management, purchase order management, and sales order management. In addition, Business Central supports project management, including project tracking, project billing, and resource management.
Microsoft Dynamics 365 Business Central Features
Microsoft Dynamics 365 Business Central has many valuable key features. Some of the most useful ones include:
Microsoft Dynamics 365 Business Central Benefits
There are many benefits to implementing Microsoft Dynamics 365 Business Central. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Microsoft Dynamics 365 Business Central is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user-friendly, has good integrations, and is flexible.
Sasinath V., Project Consultant ( Scale Up) at a tech vendor, says, "For me, the main strengths of Microsoft Dynamics NAV are that it's user-friendly and light. These are its major wins. I have used other ERPs and their architecture was a little more complex when compared to the Microsoft Dynamics NAV architecture."
"The solution's integrations and interface are very good,” mentions Alonso R., Director de Servicios at Kc ERP group.
Another PeerSpot reviewer, Kamesh G., Vice President - Information Systems at a media company shares what he likes most about the solution: "I have found the flexibility to be very valuable. It's highly flexible, and at least for us, it has been effective. It is also highly functional."
We monitor all ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.