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Epicor ERP vs Microsoft Dynamics 365 Business Central comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Epicor ERP
Ranking in ERP
17th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Microsoft Dynamics 365 Busi...
Ranking in ERP
3rd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
64
Ranking in other categories
Activity Based Costing Software (2nd)
 

Mindshare comparison

As of March 2025, in the ERP category, the mindshare of Epicor ERP is 3.3%, up from 2.2% compared to the previous year. The mindshare of Microsoft Dynamics 365 Business Central is 6.3%, down from 6.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Seth Sunu - PeerSpot reviewer
An easy-to-use solution that can be used for total business operation, but its pricing should be improved
We use Epicor ERP for our total business operation Epicor ERP is an easy-to-use solution. There are some glitches in Epicor ERP. Epicor ERP should add some automations. I have been using Epicor ERP for the past six years. Epicor ERP is a stable solution. More than 300 users are using the…
StefaanVandesompele - PeerSpot reviewer
Provides end-to-end accounting and finance module at reasonable pricing
365 Business Central integrates with Office 365 to streamline the invoice approval process. This allows businesses to manage and approve invoices efficiently within a unified system. Our organization plans to transition to the Dynamics 365 environment, where various functions will be centralized. We will consolidate everything into one system instead of maintaining multiple databases for each country with local data. Dynamics 365 is fully integrated, which should address many of our challenges when we migrate to this new environment. We look forward to seeing how it performs in practice. The project is progressing well overall, though integrating it with other tools and ensuring Dynamics 365 operates smoothly can be challenging. Dynamics 365 is user-friendly and effective. However, a deeper understanding of its technical capabilities and architecture might be necessary to optimize its use fully. The software landscape is evolving, and achieving the best reporting and functionality with just a click can be complex. A clear vision of what you want to achieve with Dynamics 365 is essential. Proper preparation and configuration are crucial to achieving the desired outcomes. This principle applies not only to Dynamics 365 but to all software packages. Understanding the system's flexibility and adaptability based on your specific business needs is key to its successful implementation. Overall, I rate the solution an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Dashboards and Business Activity Query are very useful."
"There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization."
"I find the job management features of Epicor ERP most useful, especially for material planning. The ERP gives a perfect overview of many aspects. The scheduling is also helpful. It lets us see what we're planning and try different scenarios. For real-time analytics, I use it mostly for planning and "what if" scenarios."
"The ability to deploy a generic implementation without advanced customization."
"With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."
"The product enables users to customize their dashboards and reports."
"The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors."
"Epicor ERP is an easy-to-use solution."
"The solution is easy to use, flexible, and customizable."
"For me, the main strengths of Microsoft Dynamics NAV are that it's user-friendly and light. These are its major wins. I have used other ERPs and their architecture were a little more complex when compared to the Microsoft Dynamics NAV architecture."
"Our data is much more manageable than before."
"The most valuable feature of Microsoft Dynamics 365 Business Central is the Teams application. I use Teams to share documents amongst my team members, have meetings, and talk to them."
"Its most valuable feature is the user interface."
"The product is customizable so we can tune it according to our requirements."
"I am impressed with the tool's user authentication, compatibility , and policies."
"The most valuable feature of Microsoft Dynamics 365 Business Central is using the Excel sheets on Chrome and other applications."
 

Cons

"There are some glitches in Epicor ERP."
"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."
"The UI is quite logical, but it needs time to train users because some functions are complex to understand. As for cons, some calculation logic is difficult to grasp and requires time to test and try out. Creating dashboards or reports needs some technical IT knowledge."
"The tool should provide a better user interface."
"In the newer version of Epicor ERP, it's very difficult to find out that tracing."
"A number of bugs in 9.05 were only fixed in 10."
"Right now, it doesn't really have a good cloud story."
"I would like to see a better reporting tool."
"The initial setup of the solution was quite complex and the troubleshooting involved with that needs to be improved."
"In Thailand, the support here could be better. The process to get an answer is too long."
"There is room for improvement in the ability to reverse or correct transactions more easily."
"Any request that had come from the website had to go through an e-form which was then plugged into Microsoft Dynamics NAV. There was no direct data capture. That was the pain point, where clients had to build e-forms, and that caused delays in transactions and getting information."
"The UI is not particularly user-friendly and the CRM could do with some enhancements."
"Implementing localizations when we use the system for multiple countries can be quite complex."
"Microsoft Dynamics NAV could be improved in terms of exporting income statements and balance sheets. Currently, there is a feature, but you can only have the last three years. I spent some time trying to improve the KPI portion that exports the data, that already calculates the sub forms or subtotals, but they weren't able to break that up into different dimensions. They've now managed to crowd the separate table and you can export that, but it's only for the last three years. So, they could improve this solution by getting the chart of accounts or the account schedules to be exported, where you can go further than just three years with it."
"The solution is not best suited for larger-scale businesses."
 

Pricing and Cost Advice

"Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it."
"User support could be improved as well, as the consultant charges are very high."
"We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."
"The initial cost may be a bit high, but the maintenance cost is lower."
"Epicor ERP is an expensive solution."
"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."
"I think the pricing is the best; it's cost effective for sure."
"We have a perpetual license to use Microsoft Dynamics NAV."
"The price of the solution is reasonable."
"The solution's cost is reasonable."
"$80-$100 per license, per month."
"In my opinion, the fees are reasonable."
"There are two types of licenses. One is the essential license in which everything is covered, and the next is the premium. If your company is a manufacturing or service management company, then you can go for the premium license because those two modules are the premium ones. You can manage your manufacturing activities and your service activities."
"There is an annual cost of using Microsoft Dynamics NAV. The cost is approximately 140,000 INR."
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Top Industries

By visitors reading reviews
Manufacturing Company
19%
Computer Software Company
11%
Construction Company
6%
Healthcare Company
6%
Computer Software Company
15%
Manufacturing Company
10%
Retailer
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?
Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it.
What needs improvement with Epicor ERP?
The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe.
What is your primary use case for Epicor ERP?
We use the product in the manufacturing industry.
What do you like most about Microsoft Dynamics NAV?
The platform offers a robust and comprehensive cycle for supply chain and inventory management, with features like minimum and maximum settings, dynamic monitoring of inventory levels, and integrat...
What is your experience regarding pricing and costs for Microsoft Dynamics NAV?
The pricing for Dynamics 365 Business Central is reasonable. The value for money is very high.
What needs improvement with Microsoft Dynamics NAV?
There is a need for improvement in consolidation and multi-country master data management.
 

Also Known As

Epicor SaaS ERP
Dynamics NAV, MS Dynamics NAV
 

Overview

 

Sample Customers

Information Not Available
Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
Find out what your peers are saying about Epicor ERP vs. Microsoft Dynamics 365 Business Central and other solutions. Updated: March 2025.
842,296 professionals have used our research since 2012.