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Epicor ERP pros and cons

Vendor: Epicor
3.8 out of 5
673 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Epicor ERP supports real-time results that accelerate decision-making processes.
It offers high flexibility in its built-in tools for alerts, business process management, and screen customization.
Epicor ERP allows for easy customizations, catering to specific business needs without requiring advanced programming skills.
It features a comprehensive integration system that simplifies operations by eliminating the need for additional software from multiple vendors.
Epicor ERP enhances production planning with out-of-the-box capabilities, bridging processes from engineering to ERP effectively.

CONS

A number of bugs in version 9.05 were only fixed in version 10.
Right now, Epicor ERP doesn't really have a good cloud story.
In newer versions, it is very difficult to trace issues.
Epicor ERP requires significant technical IT knowledge to create dashboards or reports.
Finding the right partners to implement Epicor ERP, especially in Europe, is challenging.
 

Epicor ERP Pros review quotes

DG
Nov 3, 2021
There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization.
WC
Sep 22, 2023
The product enables users to customize their dashboards and reports.
reviewer1951926 - PeerSpot reviewer
Nov 28, 2022
The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors.
Learn what your peers think about Epicor ERP. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
DK
Jun 13, 2023
With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage.
TM
Aug 16, 2024
The solution is great for production planning because everything is out of the box. It smoothly handles the process from engineering to ERP, including version management and subcontracting. These features aren't in NetSuite.
reviewer2517660 - PeerSpot reviewer
Jul 26, 2024
I find the job management features of Epicor ERP most useful, especially for material planning. The ERP gives a perfect overview of many aspects. The scheduling is also helpful. It lets us see what we're planning and try different scenarios. For real-time analytics, I use it mostly for planning and "what if" scenarios.
CM
Dec 24, 2021
Epicor ERP is very technical friendly, if you want to do any customization, it's very easy.
CM
Sep 26, 2022
The ability to deploy a generic implementation without advanced customization.
Seth Sunu - PeerSpot reviewer
Nov 6, 2023
Epicor ERP is an easy-to-use solution.
it_user836322 - PeerSpot reviewer
Mar 15, 2018
Dashboards and Business Activity Query are very useful.
 

Epicor ERP Cons review quotes

DG
Nov 3, 2021
Right now, it doesn't really have a good cloud story.
WC
Sep 22, 2023
The tool should provide a better user interface.
reviewer1951926 - PeerSpot reviewer
Nov 28, 2022
There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving.
Learn what your peers think about Epicor ERP. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
DK
Jun 13, 2023
Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people.
TM
Aug 16, 2024
The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe.
reviewer2517660 - PeerSpot reviewer
Jul 26, 2024
The UI is quite logical, but it needs time to train users because some functions are complex to understand. As for cons, some calculation logic is difficult to grasp and requires time to test and try out. Creating dashboards or reports needs some technical IT knowledge.
CM
Dec 24, 2021
In the newer version of Epicor ERP, it's very difficult to find out that tracing.
CM
Sep 26, 2022
I would like to see a better reporting tool.
Seth Sunu - PeerSpot reviewer
Nov 6, 2023
There are some glitches in Epicor ERP.
it_user836322 - PeerSpot reviewer
Mar 15, 2018
A number of bugs in 9.05 were only fixed in 10.