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Epicor ERP vs Infor LN comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.5
Epicor ERP customer service receives mixed reviews, with varying account manager quality and inconsistent communication affecting issue resolution.
Sentiment score
9.0
Infor LN support is mixed, with efficient resolution but issues in add-on support, ticket management, and overall quality.
 

Room For Improvement

Sentiment score
4.4
Epicor ERP needs enhancements in usability, international financial tools, CRM, cloud, APS, reporting, UI, HR, QC, and training.
Sentiment score
4.8
Infor LN needs improved UI, simplified reporting, smoother migration, better integration, enhanced HR features, and optimized performance.
We have problems with the database, not with Infor - with the Oracle database.
 

Scalability Issues

Sentiment score
6.6
Epicor ERP efficiently scales for small to mid-sized enterprises and can support larger firms with proper vendor support.
Sentiment score
8.8
Infor LN is highly scalable, effectively supporting multi-company environments and thousands of users, with regular updates enhancing its robustness.
The system is scalable.
 

Setup Cost

Sentiment score
5.0
Epicor ERP's pricing varies by deployment, with significant initial and annual costs influenced by customization and licensing flexibility.
No sentiment score available
Infor LN offers competitive pricing based on company size and licenses, with clear costs and no hidden fees.
The price is seven on a scale of one to ten, with SAP being more expensive than Infor LN.
 

Stability Issues

Sentiment score
8.5
Epicor ERP's stability improved significantly after version 10.2, though non-English versions like Spanish need further enhancements.
Sentiment score
8.0
Infor LN is stable and dependable, with minimal errors and rare crashes, though configurations and resources may impact performance.
 

Valuable Features

Sentiment score
8.3
Epicor ERP offers flexible customization, robust integration, superior traceability, and comprehensive tools for job management, reporting, and analytics.
Sentiment score
7.4
Infor LN provides user-friendly, scalable solutions with robust manufacturing, planning, and integration features for global multi-industry operations.
It includes an ERP system that is end-to-end from ordering to reporting financials.
 

Categories and Ranking

Epicor ERP
Ranking in ERP
16th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Infor LN
Ranking in ERP
7th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
28
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the ERP category, the mindshare of Epicor ERP is 3.1%, up from 2.0% compared to the previous year. The mindshare of Infor LN is 4.7%, up from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Seth Sunu - PeerSpot reviewer
An easy-to-use solution that can be used for total business operation, but its pricing should be improved
We use Epicor ERP for our total business operation Epicor ERP is an easy-to-use solution. There are some glitches in Epicor ERP. Epicor ERP should add some automations. I have been using Epicor ERP for the past six years. Epicor ERP is a stable solution. More than 300 users are using the…
Jarod Dwi - PeerSpot reviewer
ERP integration transforms automation and financial reporting with good support
I use the solution for the manufacturing process, finance, supply chains, and quality It integrates with robotic processing and automation, enhancing our process automation. It also integrates with the PLC system using Mitsubishi and with the MIS software. The solution covers all modules,…
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
18%
Computer Software Company
11%
Healthcare Company
7%
Retailer
7%
Manufacturing Company
18%
Computer Software Company
14%
Financial Services Firm
6%
Educational Organization
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?
Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it.
What needs improvement with Epicor ERP?
The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe.
What is your primary use case for Epicor ERP?
We use the product in the manufacturing industry.
What do you like most about Infor LN?
Most of them who use Infor LN have add-ons connected to ERP. It's either a supplier exchange, or they've got sales problems that are integrated with it.
What is your experience regarding pricing and costs for Infor LN?
The pricing information for Infor LN is not transparent as it involves yearly subscription costs for the cloud version, and price structures vary across different locations.
What needs improvement with Infor LN?
The user interface of Infor LN is not very user-friendly. It has a complicated menu system which makes it difficult for daily users. There's a need for a simpler menu structure. Additionally, it ca...
 

Comparisons

 

Also Known As

Epicor SaaS ERP
Infor ERP LN
 

Learn More

 

Overview

 

Sample Customers

Information Not Available
LTH Castings, Gloucester Engineering, Gorman-Rupp, Computer Designs, Instrument Technology, GWA Group Limited, PRIDE Industries, CAV Aerospace, New Scale Technologies Inc.
Find out what your peers are saying about Epicor ERP vs. Infor LN and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.