SAP ERP and Infor LN are two major products in the ERP category, with SAP ERP having a competitive edge due to its extensive integration tailored for large enterprises.
Features: SAP ERP includes robust finance management, scalable functionalities, and security with industry-specific solutions. It's noted for its integration across various functions. Infor LN excels in manufacturing and planning capabilities, offers strong customization and extensibility, and simplifies supply chain tasks, making it ideal for mid-sized to large businesses.
Room for Improvement: SAP ERP is criticized for its complexity, cost, outdated interface, and third-party integration challenges. A transition to newer platforms like SAP S/4HANA might resolve some issues. Infor LN needs better user interface design, report customization, finance and HR modules, and support for multi-site operations.
Ease of Deployment and Customer Service: SAP ERP is deployable on-premises, hybrid cloud, and public cloud, with solid support despite high costs. Users appreciate live chat but desire faster issue resolutions. Infor LN offers flexible deployment with strong support, yet customer service varies in quality across regions.
Pricing and ROI: SAP ERP is known for its premium pricing, complex licensing, and high maintenance costs, leading to ROI taking three to four years. Infor LN offers quicker ROI through cloud options, but transparency in pricing and extra costs for maintenance remain concerns.
From the largest global manufacturing enterprises with complex multisite needs to smaller, single-site organizations, Infor LN is enterprise resource planning (ERP) software that features capabilities designed to meet the unique business requirements of manufacturers. Infor LN offers fast and cost-effective deployment with integration on the shop floor and across the supply chain with financials, quality management, service management, order management, and business partners. Contextualized, industry-specific analytics help you gather real-time data and monitor metrics for improved communication with business partners wherever they are.
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