Infor LN vs SAP ERP comparison

Infor and SAP are both solutions in the ERP category. Infor is ranked #7 with an average rating of 8.4, while SAP is ranked #2 with an average rating of 8.2. Infor holds a 5.0% mindshare in ERP, compared to SAP’s 20.2% mindshare. Additionally, 100% of Infor users are willing to recommend the solution, compared to 86% of SAP users who would recommend it.

Infor LN

Read 29 Infor LN reviews

4,177 Views
2,909 Comparison Views

100% willing to recommend

SAP ERP

Read 104 SAP ERP reviews

16,574 Views
15,033 Comparison Views

86% willing to recommend

Infor LN

SAP ERP

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 3, 2024

SAP ERP and Infor LN are two major products in the ERP category, with SAP ERP having a competitive edge due to its extensive integration tailored for large enterprises.

Features: SAP ERP includes robust finance management, scalable functionalities, and security with industry-specific solutions. It's noted for its integration across various functions. Infor LN excels in manufacturing and planning capabilities, offers strong customization and extensibility, and simplifies supply chain tasks, making it ideal for mid-sized to large businesses.

Room for Improvement: SAP ERP is criticized for its complexity, cost, outdated interface, and third-party integration challenges. A transition to newer platforms like SAP S/4HANA might resolve some issues. Infor LN needs better user interface design, report customization, finance and HR modules, and support for multi-site operations.

Ease of Deployment and Customer Service: SAP ERP is deployable on-premises, hybrid cloud, and public cloud, with solid support despite high costs. Users appreciate live chat but desire faster issue resolutions. Infor LN offers flexible deployment with strong support, yet customer service varies in quality across regions.

Pricing and ROI: SAP ERP is known for its premium pricing, complex licensing, and high maintenance costs, leading to ROI taking three to four years. Infor LN offers quicker ROI through cloud options, but transparency in pricing and extra costs for maintenance remain concerns.

To learn more, read our detailed Infor LN vs. SAP ERP Report (Updated: January 2025).

Buyer's Guide

Infor LN vs. SAP ERP

January 2025

Download the complete report

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Infor LN

Ranking in ERP

7th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

SAP ERP

Ranking in ERP

2nd

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

104

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2025, in the ERP category, the mindshare of Infor LN is 5.0%, up from 3.9% compared to the previous year. The mindshare of SAP ERP is 20.2%, down from 22.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

ERP

Featured Reviews

Jarod Dwi

Head of IT Office Head at PT Astra International Tbk

ERP integration transforms automation and financial reporting with good support

I use the solution for the manufacturing process, finance, supply chains, and quality It integrates with robotic processing and automation, enhancing our process automation. It also integrates with the PLC system using Mitsubishi and with the MIS software. The solution covers all modules,…

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Srinivasan Kuppuswamy

Founder Partner & Chief Consultant at Sagesse Abundance

The amazing, robust framework with unlimited scalability earns its #1 status

The solution is not ready for the current e-commerce environment. Its was built for large enterprises who need to predictably optimize their human, material, and financial resources. ERP has evolved and businesses are changing. There are not many large corporations. Most are small enterprises with the capabilities of large enterprises through networking and platform integration. Some companies promote products but get things done with other enterprises as a network. Companies do not want to create new capacity but want to leverage existing capacity with innovative products. They do not want to spend resources on duplicating capacity or facilities. I do not think any ERP product is ready to support this environment so ERPs as a whole might end up being used for back-office functions only. It is not easy to evolve an ERP product because its intent is to integrate functions and processes within an organization. Whereas, in the new business model, processes are not limited to one's own enterprise but cut across different enterprises. There is no enterprise solution as this point in time for the current e-commerce environment so companies must integrate with many solutions.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"LN is definitely a stable product. It's number one on Gartner's four quadrants."

"The most valuable features of Infor LN include its production planning capabilities, its efficiency in running in the cloud, and its ability to handle multi-site, multi-logistic, and multi-finance operations."

"The best feature of this solution, is that it provides businesses with a way to see information from across different process streams, in one place via dashboards."

"Most of them who use Infor LN have add-ons connected to ERP. It's either a supplier exchange, or they've got sales problems that are integrated with it."

"The most valuable feature is its ability to handle products with up to 2,500 components, making it valuable for streamlining complex business operations."

"Infor LN is a completely integrated product that provides good stability."

"I like the tool’s multisite functionality."

"Infor LN is compatible with our company size and is cost-effective compared to other ERP solutions like SAP."

More Infor LN pros

"The most valuable features are the claim management."

"Well-integrated multilingual technology."

"From a long-term perspective, I can say that the solution can offer a return on investment, but it may take around three to four years for our company to experience it."

"It provides great visibility into the details of enterprise resource planning."

"The most valuable features are that it's very customizable and it's flexible."

"SAP ERP is one of the most well-integrated solutions with all of the applications in my company, making it one of the most advantageous traits of the product."

"This is a robust and feature-rich solution."

"The most valuable features of SAP ERP is the flexibility and functionality. It is one of the best ERPs I have seen in the market."

More SAP ERP pros

Cons

"The solution’s performance could be improved."

"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."

"When it comes to planning, it's more challenging to consider the entire structure, such as having a specific SKU and wanting to look at the planning for the whole structure. You must delve into individual item details to plan for it with order planning. Therefore, improvements will allow more comprehensive planning for each SKU."

"From a customers' perspective, Infor LN covers most of the processes in the company, but sometimes, they have to choose other tools because of the functionality or the cost of the Infor solution. It covers the core functions of the company—such as financial, operations, logistics, and so on—very well, but it doesn't cover some parts such as invoices, digitization, etc."

"I would like to see the CRM improved. I would also like to see a supply chain management feature."

"Regarding areas for improvement within the solution, I would say that the solution's asset management and quality management need attention."

"The user interface is not very intuitive for newer users."

"One area that could be improved in Omada Access Points is team communication."

More Infor LN cons

"Lacks sufficient technical support with slow response times."

"I would like to see the customization of the reports become easier to work with instead of having technical support have to assist us."

"Functionality could be improved."

"The speed to build and the speed to deliver could be better."

"It could always be cheaper. There is no doubt about it."

"I would like to see more integration with other partners. Some of our customers already use specific or in-house applications for their business processes. They do not want to replace those applications."

"The power of ABAP Development Tools is the main valuable feature in the SAP ECC system. Every couple of years SAP upgrades ABAP technology significantly, which facilitates developers' work."

"It is on the expensive side."

More SAP ERP cons

Pricing and Cost Advice

"The standard pricing is two thousand per year per user. There are no additional costs."

"We have to pay a licensing fee for the solution."

"Only people who undergo training from the companies can learn about Infor products."

"I would say that Infor's pricing is competitive compared to other ERP solutions available in the market, such as SAP and Oracle."

"The cost is somewhat high."

"The licensing costs for this solution are payable annually. Standard licenses are available, but there is also the option to pay to add extra features."

"Compared to other high-end ERP software, Infor LN's cost of ownership is lower. The difference isn't huge, though."

"The tool’s AMC and support are given on a yearly basis. You need to make monthly payments for support."

More Infor LN pricing and cost advice

"The solution has moved from a licensing model to a rights-based, subscription model in the cloud."

"When we talk about pricing it is expensive. On a scale of one to ten, it would rank a two. There are no additional fees but the user licenses are high."

"There are licensing costs."

"I rate the product's price a seven on a scale of one to ten, where one is cheap, and ten is expensive. SAP ERP is a costly tool."

"SAP ERP is an expensive tool."

"We pay annually for the use of this solution."

"The solution can cost approximately $1 million a year for maintenance for a small-size company and can grow from there. Approximately $1 million is needed for a good-size company."

"The price of SAP ERP is high, but it is worth the money. The maintenance and support can be expensive. There should be a different price model for businesses that are not as large to be able to afford it."

More SAP ERP pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

20%

Computer Software Company

14%

Financial Services Firm

Retailer

Manufacturing Company

14%

Computer Software Company

12%

Retailer

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Infor LN?

Most of them who use Infor LN have add-ons connected to ERP. It's either a supplier exchange, or they've got sales problems that are integrated with it.

See all answers

What is your experience regarding pricing and costs for Infor LN?

The price is seven on a scale of one to ten, with SAP being more expensive than Infor LN.

See all answers

What needs improvement with Infor LN?

We have problems with the database, not with Infor - with the Oracle database. Additionally, the price is challenging in the market.

See all answers

Is Anaplan better than SAP ERP?

There are different aspects of both Anaplan and SAP ERP that I like and dislike. Anaplan improves forecast accuracy and drives up the quality of analytics. Rather than spending all of their time co...

See all answers

What do you like most about SAP ERP?

The solution has made the most significant impact on our human resources function, specifically in HR operations and HR analytics. One feature of SAP ERP that I found most valuable is its use of co...

See all answers

What needs improvement with SAP ERP?

There is a need for improvement in the business analytics aspect in financial reporting and also in sales and marketing analytics.

See all answers

Comparisons

Infor M3 vs Infor LN

Compared 17% of the time

Infor LX vs Infor LN

Compared 14% of the time

Infor CloudSuite vs Infor LN

Compared 11% of the time

SAP S/4HANA vs Infor LN

Compared 8% of the time

Oracle Fusion Cloud ERP vs Infor LN

Compared 6% of the time

More Infor LN Competitors

SAP S/4HANA vs SAP ERP

Compared 23% of the time

Microsoft Dynamics AX vs SAP ERP

Compared 13% of the time

Infor M3 vs SAP ERP

Compared 11% of the time

Anaplan vs SAP ERP

Compared 10% of the time

Oracle E-Business Suite vs SAP ERP

Compared 4% of the time

More SAP ERP Competitors

Product Reports

Buyer's Guide

Infor LN

February 2025

Download Infor LN product report

Buyer's Guide

SAP ERP

January 2025

Download SAP ERP product report

Also Known As

Infor ERP LN

No data available

Overview

From the largest global manufacturing enterprises with complex multisite needs to smaller, single-site organizations, Infor LN is enterprise resource planning (ERP) software that features capabilities designed to meet the unique business requirements of manufacturers. Infor LN offers fast and cost-effective deployment with integration on the shop floor and across the supply chain with financials, quality management, service management, order management, and business partners. Contextualized, industry-specific analytics help you gather real-time data and monitor metrics for improved communication with business partners wherever they are.

Infor

SAP ERP addresses the core business software requirements of midsize and large organizations in all industries and sectors. SAP ERP includes four individual solutions that support key areas of enterprise resource planning: human capital management, financials, operations, corporate services.

SAP

Sample Customers

LTH Castings, Gloucester Engineering, Gorman-Rupp, Computer Designs, Instrument Technology, GWA Group Limited, PRIDE Industries, CAV Aerospace, New Scale Technologies Inc.

B&G Manufacturing, Unilever, Life is good Inc., Joy Global Inc., City of Cape Town, Bhopal Municipal, Corporation (BMC), adidas Group, Butcher & Packer Supply Company, Franklin Valve L.P., Evoshield, Prime Meats, a Norsan Group company, EMC Corporation, Varian Medical Systems Inc., FC Bayern Mªnchen AG, AkzoNobel Chemicals B.V., T¾V Rheinland, Pacific Drilling S.A., Fire & Rescue New South Wales, University of Amsterdam, Pa_alon S.A.

Buyer's Guide

Infor LN vs. SAP ERP

January 2025

Free Report: Infor LN vs. SAP ERP

Find out what your peers are saying about Infor LN vs. SAP ERP and other solutions. Updated: January 2025.

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