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Infor LN vs SAP ERP comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor LN
Ranking in ERP
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
29
Ranking in other categories
No ranking in other categories
SAP ERP
Ranking in ERP
2nd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
104
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the ERP category, the mindshare of Infor LN is 5.0%, up from 3.9% compared to the previous year. The mindshare of SAP ERP is 20.2%, down from 22.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Jarod Dwi - PeerSpot reviewer
ERP integration transforms automation and financial reporting with good support
I use the solution for the manufacturing process, finance, supply chains, and quality It integrates with robotic processing and automation, enhancing our process automation. It also integrates with the PLC system using Mitsubishi and with the MIS software. The solution covers all modules,…
Srinivasan Kuppuswamy - PeerSpot reviewer
The amazing, robust framework with unlimited scalability earns its #1 status
The solution is not ready for the current e-commerce environment. Its was built for large enterprises who need to predictably optimize their human, material, and financial resources. ERP has evolved and businesses are changing. There are not many large corporations. Most are small enterprises with the capabilities of large enterprises through networking and platform integration. Some companies promote products but get things done with other enterprises as a network. Companies do not want to create new capacity but want to leverage existing capacity with innovative products. They do not want to spend resources on duplicating capacity or facilities. I do not think any ERP product is ready to support this environment so ERPs as a whole might end up being used for back-office functions only. It is not easy to evolve an ERP product because its intent is to integrate functions and processes within an organization. Whereas, in the new business model, processes are not limited to one's own enterprise but cut across different enterprises. There is no enterprise solution as this point in time for the current e-commerce environment so companies must integrate with many solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"LN is definitely a stable product. It's number one on Gartner's four quadrants."
"The most valuable features of Infor LN include its production planning capabilities, its efficiency in running in the cloud, and its ability to handle multi-site, multi-logistic, and multi-finance operations."
"The best feature of this solution, is that it provides businesses with a way to see information from across different process streams, in one place via dashboards."
"Most of them who use Infor LN have add-ons connected to ERP. It's either a supplier exchange, or they've got sales problems that are integrated with it."
"The most valuable feature is its ability to handle products with up to 2,500 components, making it valuable for streamlining complex business operations."
"Infor LN is a completely integrated product that provides good stability."
"I like the tool’s multisite functionality."
"Infor LN is compatible with our company size and is cost-effective compared to other ERP solutions like SAP."
"The most valuable features are the claim management."
"Well-integrated multilingual technology."
"From a long-term perspective, I can say that the solution can offer a return on investment, but it may take around three to four years for our company to experience it."
"It provides great visibility into the details of enterprise resource planning."
"The most valuable features are that it's very customizable and it's flexible."
"SAP ERP is one of the most well-integrated solutions with all of the applications in my company, making it one of the most advantageous traits of the product."
"This is a robust and feature-rich solution."
"The most valuable features of SAP ERP is the flexibility and functionality. It is one of the best ERPs I have seen in the market."
 

Cons

"The solution’s performance could be improved."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
"When it comes to planning, it's more challenging to consider the entire structure, such as having a specific SKU and wanting to look at the planning for the whole structure. You must delve into individual item details to plan for it with order planning. Therefore, improvements will allow more comprehensive planning for each SKU."
"From a customers' perspective, Infor LN covers most of the processes in the company, but sometimes, they have to choose other tools because of the functionality or the cost of the Infor solution. It covers the core functions of the company—such as financial, operations, logistics, and so on—very well, but it doesn't cover some parts such as invoices, digitization, etc."
"I would like to see the CRM improved. I would also like to see a supply chain management feature."
"Regarding areas for improvement within the solution, I would say that the solution's asset management and quality management need attention."
"The user interface is not very intuitive for newer users."
"One area that could be improved in Omada Access Points is team communication."
"Lacks sufficient technical support with slow response times."
"I would like to see the customization of the reports become easier to work with instead of having technical support have to assist us."
"Functionality could be improved."
"The speed to build and the speed to deliver could be better."
"It could always be cheaper. There is no doubt about it."
"I would like to see more integration with other partners. Some of our customers already use specific or in-house applications for their business processes. They do not want to replace those applications."
"The power of ABAP Development Tools is the main valuable feature in the SAP ECC system. Every couple of years SAP upgrades ABAP technology significantly, which facilitates developers' work."
"It is on the expensive side."
 

Pricing and Cost Advice

"The standard pricing is two thousand per year per user. There are no additional costs."
"We have to pay a licensing fee for the solution."
"Only people who undergo training from the companies can learn about Infor products."
"I would say that Infor's pricing is competitive compared to other ERP solutions available in the market, such as SAP and Oracle."
"The cost is somewhat high."
"The licensing costs for this solution are payable annually. Standard licenses are available, but there is also the option to pay to add extra features."
"Compared to other high-end ERP software, Infor LN's cost of ownership is lower. The difference isn't huge, though."
"The tool’s AMC and support are given on a yearly basis. You need to make monthly payments for support."
"The solution has moved from a licensing model to a rights-based, subscription model in the cloud."
"When we talk about pricing it is expensive. On a scale of one to ten, it would rank a two. There are no additional fees but the user licenses are high."
"There are licensing costs."
"I rate the product's price a seven on a scale of one to ten, where one is cheap, and ten is expensive. SAP ERP is a costly tool."
"SAP ERP is an expensive tool."
"We pay annually for the use of this solution."
"The solution can cost approximately $1 million a year for maintenance for a small-size company and can grow from there. Approximately $1 million is needed for a good-size company."
"The price of SAP ERP is high, but it is worth the money. The maintenance and support can be expensive. There should be a different price model for businesses that are not as large to be able to afford it."
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Top Industries

By visitors reading reviews
Manufacturing Company
20%
Computer Software Company
14%
Financial Services Firm
6%
Retailer
5%
Manufacturing Company
14%
Computer Software Company
12%
Retailer
6%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infor LN?
Most of them who use Infor LN have add-ons connected to ERP. It's either a supplier exchange, or they've got sales problems that are integrated with it.
What is your experience regarding pricing and costs for Infor LN?
The price is seven on a scale of one to ten, with SAP being more expensive than Infor LN.
What needs improvement with Infor LN?
We have problems with the database, not with Infor - with the Oracle database. Additionally, the price is challenging in the market.
Is Anaplan better than SAP ERP?
There are different aspects of both Anaplan and SAP ERP that I like and dislike. Anaplan improves forecast accuracy and drives up the quality of analytics. Rather than spending all of their time co...
What do you like most about SAP ERP?
The solution has made the most significant impact on our human resources function, specifically in HR operations and HR analytics. One feature of SAP ERP that I found most valuable is its use of co...
What needs improvement with SAP ERP?
There is a need for improvement in the business analytics aspect in financial reporting and also in sales and marketing analytics.
 

Comparisons

 

Also Known As

Infor ERP LN
No data available
 

Overview

 

Sample Customers

LTH Castings, Gloucester Engineering, Gorman-Rupp, Computer Designs, Instrument Technology, GWA Group Limited, PRIDE Industries, CAV Aerospace, New Scale Technologies Inc.
B&G Manufacturing, Unilever, Life is good Inc., Joy Global Inc., City of Cape Town, Bhopal Municipal, Corporation (BMC), adidas Group, Butcher & Packer Supply Company, Franklin Valve L.P., Evoshield, Prime Meats, a Norsan Group company, EMC Corporation, Varian Medical Systems Inc., FC Bayern Mªnchen AG, AkzoNobel Chemicals B.V., T¾V Rheinland, Pacific Drilling S.A., Fire & Rescue New South Wales, University of Amsterdam, Pa_alon S.A.
Find out what your peers are saying about Infor LN vs. SAP ERP and other solutions. Updated: January 2025.
837,501 professionals have used our research since 2012.