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Infor LN vs SAP S/4HANA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
9.0
Infor LN support is mixed, with efficient resolution but issues in add-on support, ticket management, and overall quality.
Sentiment score
6.3
SAP S/4HANA customer service is generally good, but response times and support quality can vary based on agreements.
 

Room For Improvement

Sentiment score
4.8
Infor LN needs improved UI, simplified reporting, smoother migration, better integration, enhanced HR features, and optimized performance.
Sentiment score
5.0
SAP S/4HANA needs UI improvements, better integration, increased customization, cost reduction, and enhanced support for user satisfaction.
We have problems with the database, not with Infor - with the Oracle database.
 

Scalability Issues

Sentiment score
8.8
Infor LN is highly scalable, effectively supporting multi-company environments and thousands of users, with regular updates enhancing its robustness.
Sentiment score
7.9
SAP S/4HANA is praised for scalability and integration, ideal for large businesses but may challenge smaller ones with costs.
The system is scalable.
 

Setup Cost

No sentiment score available
Infor LN offers competitive pricing based on company size and licenses, with clear costs and no hidden fees.
Sentiment score
2.5
SAP S/4HANA pricing is complex and costly, challenging smaller businesses, with substantial fees for licensing, implementation, and support.
The price is seven on a scale of one to ten, with SAP being more expensive than Infor LN.
 

Stability Issues

Sentiment score
8.0
Infor LN is stable and dependable, with minimal errors and rare crashes, though configurations and resources may impact performance.
Sentiment score
8.0
SAP S/4HANA is highly rated for stability, with minor issues resolved by updates, requiring proper infrastructure for optimal performance.
 

Valuable Features

Sentiment score
7.4
Infor LN provides user-friendly, scalable solutions with robust manufacturing, planning, and integration features for global multi-industry operations.
Sentiment score
8.2
SAP S/4HANA enhances productivity with user-friendly UI, real-time processing, scalability, integration, and industry-specific functionalities.
It includes an ERP system that is end-to-end from ordering to reporting financials.
 

Categories and Ranking

Infor LN
Ranking in ERP
7th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
28
Ranking in other categories
No ranking in other categories
SAP S/4HANA
Ranking in ERP
2nd
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
104
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the ERP category, the mindshare of Infor LN is 4.7%, up from 3.8% compared to the previous year. The mindshare of SAP S/4HANA is 16.2%, up from 14.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Jarod Dwi - PeerSpot reviewer
ERP integration transforms automation and financial reporting with good support
I use the solution for the manufacturing process, finance, supply chains, and quality It integrates with robotic processing and automation, enhancing our process automation. It also integrates with the PLC system using Mitsubishi and with the MIS software. The solution covers all modules,…
VARUN-JAIN - PeerSpot reviewer
The solution is highly scalable, with solid performance and integration
S/4HANA implementation is always complex because you need to configure it to work with your infrastructure. SAP only provides the license, not hardware, but they will connect you with a partner like HPE or IBM. It's extremely costly if you ask for SAP to implement it, but you can deploy through some vendor like HCL, TC, Infosys, or Capgemini, and then you need to enlist a hardware partner. The complexity also varies by industry. If it's a small industry with $40 million of revenue annually, the business processes will be simple. However, deployment is tricky for heavy manufacturing, energy, etc.
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816,192 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
18%
Computer Software Company
14%
Financial Services Firm
6%
Educational Organization
5%
Educational Organization
38%
Manufacturing Company
9%
Computer Software Company
9%
University
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infor LN?
Most of them who use Infor LN have add-ons connected to ERP. It's either a supplier exchange, or they've got sales problems that are integrated with it.
What is your experience regarding pricing and costs for Infor LN?
The pricing information for Infor LN is not transparent as it involves yearly subscription costs for the cloud version, and price structures vary across different locations.
What needs improvement with Infor LN?
The user interface of Infor LN is not very user-friendly. It has a complicated menu system which makes it difficult for daily users. There's a need for a simpler menu structure. Additionally, it ca...
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What needs improvement with SAP S4HANA?
In future releases, I would like to see more availability zones and VPCs so customers have more freedom to choose. Also, more training so customers can utilize the training enablement.
What is your primary use case for SAP S4HANA?
I'm an architect. S/4HANA is an intelligent enterprise. When an organization needs an application or software to run its operations, S/4HANA comes into play. SAP is the market leader in ERP. S/4HAN...
 

Comparisons

 

Also Known As

Infor ERP LN
SAP S4HANA
 

Learn More

 

Overview

 

Sample Customers

LTH Castings, Gloucester Engineering, Gorman-Rupp, Computer Designs, Instrument Technology, GWA Group Limited, PRIDE Industries, CAV Aerospace, New Scale Technologies Inc.
Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
Find out what your peers are saying about Infor LN vs. SAP S/4HANA and other solutions. Updated: October 2024.
816,192 professionals have used our research since 2012.