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Infor LN vs SAP S/4HANA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Infor LN surpasses SAP in effectiveness by boosting efficiency, reducing expenses, and providing substantial ROI for long-term users.
Sentiment score
6.6
Organizations see varied ROI timelines with SAP S/4HANA, benefiting from cost efficiencies, long-term value, and competitive advantages.
Infor has saved us time by bringing a large division into one language and has saved us money.
We have observed a good return on investment, with calculations based on a five-year ROI plan.
There is an ROI, otherwise I would not buy it.
It's not the best, primarily since the significant investments and the timeline it takes to recover those investments, but it's better than many alternatives.
 

Customer Service

Sentiment score
8.4
Infor LN support is praised for responsiveness, though some clients note slow responses and focus on ticket processing over resolution.
Sentiment score
6.6
SAP S/4HANA support is praised for expertise and responsiveness but needs improvement in response speed and ticket escalation.
They respond quickly and are helpful overall.
A traditional challenge with SAP support is that SAP teams only support the standard functions, which are part of the product.
Establishing the right channels was a challenge, as BTP was new to everyone, including our SAP contacts.
The quality of technical support from SAP can be rated as eight out of ten.
 

Scalability Issues

Sentiment score
8.5
Infor LN is highly scalable, efficiently supports small to large organizations, and easily integrates with minimal maintenance.
Sentiment score
7.8
SAP S/4HANA is ideal for medium to large enterprises, offering scalability and flexibility, especially with cloud-based deployments.
The system is scalable.
Infor is a 100% scalable solution that supports our needs.
SAP S/4HANA scales exceptionally well.
It is very easy to scale within businesses, especially when a new business falls within the range.
Scalability is a key strength of SAP, especially for HANA, compared to all the other ERPs.
 

Stability Issues

Sentiment score
7.8
Infor LN is highly stable with minimal issues; extensive customization or mismanagement can affect performance, but support is effective.
Sentiment score
7.7
SAP S/4HANA is stable and reliable, with issues often due to implementation, not inherent flaws, thanks to continuous updates.
The SAP HANA system is not very easy to unlock, and it's something strange as, compared to other databases, when transaction logs are full, you stop the system, run the transaction log backups, and then restart.
We relied on a private cloud, and accessibility became literally impossible whenever the cloud service provider experienced downtime.
In comparison to ECC, definitely, because of some of the simplification and eliminating some moving parts, it is better.
 

Room For Improvement

Infor LN users desire an intuitive interface, enhanced integration, better reporting, improved automation, and streamlined performance for all users.
SAP S/4HANA users seek improved UI, integration, customization, lower pricing, better AI, streamlined implementation, and comprehensive support documentation.
For example, opening a production order should take fewer clicks.
We have problems with the database, not with Infor - with the Oracle database.
Our version of Infor LN is quite old, and we have discussed upgrading.
Organizations face challenges like adapting to new technologies rapidly, and whether customers are early or late adopters influences their experience.
I can perform a lot of data manipulation directly on SAP using S-One, without having to resort to Excel, unlike with View ID.
The performance of the SAP interface could be improved.
 

Setup Cost

Infor LN offers competitive ERP pricing with flexible licensing, lower ownership costs, and optional annual maintenance and support fees.
SAP S/4HANA is costly with complex licensing, often challenging small businesses compared to Oracle and Microsoft pricing.
The price is seven on a scale of one to ten, with SAP being more expensive than Infor LN.
Infor LN is cost-effective when compared to solutions like SAP.
It's higher compared to similar peer solutions.
It's not easy to have a clear understanding of the price and the value, especially if I talk about the business transaction platform.
There is always a push from clients saying that the total cost of ownership is quite high compared to other products.
 

Valuable Features

Infor LN offers robust manufacturing, distribution, and customization capabilities for efficient multisite operations and comprehensive ERP management.
SAP S/4HANA features robust finance and integration, user-friendly interface, real-time analytics, scalability, and extensive customization for enhanced ERP capabilities.
It simplifies tracking by following every transaction in the system, allowing finance to see online each finance transaction from production orders, purchase orders, inventory, and project-wise.
It includes an ERP system that is end-to-end from ordering to reporting financials.
Infor LN is compatible with our company size and is cost-effective compared to other ERP solutions like SAP.
It enables the posting of transactions and allows us to see the impact across various application scenarios, providing significant benefits for business.
The way SAP has helped our customers is by establishing a discipline where industry-specific operations and SAP's standard processes work hand in hand, improving resource utilization, material movement control, and cost control.
The insights given help us make strategic decisions.
 

Categories and Ranking

Infor LN
Ranking in ERP
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
30
Ranking in other categories
No ranking in other categories
SAP S/4HANA
Ranking in ERP
1st
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
119
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the ERP category, the mindshare of Infor LN is 5.4%, up from 3.9% compared to the previous year. The mindshare of SAP S/4HANA is 13.7%, down from 15.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Jarod Dwi - PeerSpot reviewer
ERP integration transforms automation and financial reporting with good support
I use the solution for the manufacturing process, finance, supply chains, and quality It integrates with robotic processing and automation, enhancing our process automation. It also integrates with the PLC system using Mitsubishi and with the MIS software. The solution covers all modules,…
Deepak Madhavan - PeerSpot reviewer
Implementation simplifies ERP management with comprehensive data integration and visibility
A lot of people would say the pricing. SAP is seen as quite expensive even now. It doesn't work for smaller or medium optimizations. The licensing and pricing could be looked at. In Brownfield migration, the trade-off between greenfield and brownfield means you either keep it clean or match the business requirements. Sometimes, it's not possible to do both. While ValixAPI provides significant support in making those decisions and the SAP consultant is very useful, we are still dependent on past history and how it was originally set up. I wouldn't call that a real disadvantage, yet more accessible consulting would be beneficial. Incorporating all other cloud products, like APO or IPP, into the S/4 house might also help.
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Top Industries

By visitors reading reviews
Manufacturing Company
21%
Computer Software Company
13%
Financial Services Firm
6%
Retailer
5%
Educational Organization
38%
Manufacturing Company
9%
Computer Software Company
9%
University
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infor LN?
Most of them who use Infor LN have add-ons connected to ERP. It's either a supplier exchange, or they've got sales problems that are integrated with it.
What is your experience regarding pricing and costs for Infor LN?
Infor LN is cost-effective when compared to solutions like SAP.
What needs improvement with Infor LN?
There is always room for improvement. Our version of Infor LN is quite old, and we have discussed upgrading.
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What needs improvement with SAP S4HANA?
There could be a bit more competitiveness in their licensing and pricing.
What is your primary use case for SAP S4HANA?
It is a great product to be implemented for different industries for my customers. Can it be used globally?
 

Comparisons

 

Also Known As

Infor ERP LN
SAP S4HANA
 

Overview

 

Sample Customers

LTH Castings, Gloucester Engineering, Gorman-Rupp, Computer Designs, Instrument Technology, GWA Group Limited, PRIDE Industries, CAV Aerospace, New Scale Technologies Inc.
Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
Find out what your peers are saying about Infor LN vs. SAP S/4HANA and other solutions. Updated: March 2025.
842,388 professionals have used our research since 2012.