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Odoo vs SAP S/4HANA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Odoo offers high ROI with affordability, automation, efficiency, and noticeable cost savings despite a slight learning curve.
Sentiment score
6.6
Organizations see varied ROI timelines with SAP S/4HANA, benefiting from cost efficiencies, long-term value, and competitive advantages.
Currently, I manage those tasks independently, which is a significant cost-saving measure for my small business.
We have observed a good return on investment, with calculations based on a five-year ROI plan.
There is an ROI, otherwise I would not buy it.
It's not the best, primarily since the significant investments and the timeline it takes to recover those investments, but it's better than many alternatives.
 

Customer Service

Sentiment score
6.2
Odoo's customer service is praised but needs faster, personalized support; ratings average six to seven out of ten.
Sentiment score
6.6
SAP S/4HANA support is praised for expertise and responsiveness but needs improvement in response speed and ticket escalation.
Technical support from Odoo is available and eager to help.
A traditional challenge with SAP support is that SAP teams only support the standard functions, which are part of the product.
Establishing the right channels was a challenge, as BTP was new to everyone, including our SAP contacts.
The quality of technical support from SAP can be rated as eight out of ten.
 

Scalability Issues

Sentiment score
7.6
Odoo is a scalable, cloud-based solution praised for flexibility, integration ease, and suitability for mid-to-large enterprises.
Sentiment score
7.8
SAP S/4HANA is ideal for medium to large enterprises, offering scalability and flexibility, especially with cloud-based deployments.
I rate the scalability of Odoo as eight to nine out of ten.
SAP S/4HANA scales exceptionally well.
It is very easy to scale within businesses, especially when a new business falls within the range.
Scalability is a key strength of SAP, especially for HANA, compared to all the other ERPs.
 

Stability Issues

Sentiment score
8.1
Odoo is highly stable, with minimal issues, reliable performance, and strong data integrity in diverse environments and industries.
Sentiment score
7.7
SAP S/4HANA is stable and reliable, with issues often due to implementation, not inherent flaws, thanks to continuous updates.
Stability is very important because any software that supports your business must be available consistently.
The SAP HANA system is not very easy to unlock, and it's something strange as, compared to other databases, when transaction logs are full, you stop the system, run the transaction log backups, and then restart.
We relied on a private cloud, and accessibility became literally impossible whenever the cloud service provider experienced downtime.
In comparison to ECC, definitely, because of some of the simplification and eliminating some moving parts, it is better.
 

Room For Improvement

Odoo could improve customization, support, scalability, integrations, mobile apps, documentation, and expand modules and cost-effective solutions.
SAP S/4HANA users seek improved UI, integration, customization, lower pricing, better AI, streamlined implementation, and comprehensive support documentation.
Odoo's documentation needs improvement, as there are areas that are not well-documented.
Organizations face challenges like adapting to new technologies rapidly, and whether customers are early or late adopters influences their experience.
I can perform a lot of data manipulation directly on SAP using S-One, without having to resort to Excel, unlike with View ID.
The performance of the SAP interface could be improved.
 

Setup Cost

Odoo offers a cost-effective ERP solution for SMEs with flexible pricing, despite potential costs increasing with more users.
SAP S/4HANA is costly with complex licensing, often challenging small businesses compared to Oracle and Microsoft pricing.
The pricing for Odoo is affordable, with the solution being significantly cheaper than its competitors like SAP, Microsoft, and Oracle.
It's higher compared to similar peer solutions.
It's not easy to have a clear understanding of the price and the value, especially if I talk about the business transaction platform.
There is always a push from clients saying that the total cost of ownership is quite high compared to other products.
 

Valuable Features

Odoo is a versatile, cost-effective open-source platform with customizable modules and user-friendly integration for comprehensive business management.
SAP S/4HANA features robust finance and integration, user-friendly interface, real-time analytics, scalability, and extensive customization for enhanced ERP capabilities.
All modules in Odoo are integrated together, providing seamless transitions across various functionalities.
It enables the posting of transactions and allows us to see the impact across various application scenarios, providing significant benefits for business.
The way SAP has helped our customers is by establishing a discipline where industry-specific operations and SAP's standard processes work hand in hand, improving resource utilization, material movement control, and cost control.
The insights given help us make strategic decisions.
 

Categories and Ranking

Odoo
Ranking in ERP
10th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
35
Ranking in other categories
CRM (8th)
SAP S/4HANA
Ranking in ERP
1st
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
119
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the ERP category, the mindshare of Odoo is 3.2%, up from 1.9% compared to the previous year. The mindshare of SAP S/4HANA is 14.4%, down from 15.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

ThomasPetrou - PeerSpot reviewer
Integration across functionalities has streamlined business operations and improved cost efficiency
Odoo's documentation needs improvement, as there are areas that are not well-documented. Additionally, some underlying technologies need refactoring to more modern structures. Although it's not immediately necessary since the system works, changes to the architecture would be beneficial. From the transition from version 17 to 18, it appears they are aware and have begun addressing some of these concerns.
Deepak Madhavan - PeerSpot reviewer
Implementation simplifies ERP management with comprehensive data integration and visibility
A lot of people would say the pricing. SAP is seen as quite expensive even now. It doesn't work for smaller or medium optimizations. The licensing and pricing could be looked at. In Brownfield migration, the trade-off between greenfield and brownfield means you either keep it clean or match the business requirements. Sometimes, it's not possible to do both. While ValixAPI provides significant support in making those decisions and the SAP consultant is very useful, we are still dependent on past history and how it was originally set up. I wouldn't call that a real disadvantage, yet more accessible consulting would be beneficial. Incorporating all other cloud products, like APO or IPP, into the S/4 house might also help.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
12%
Educational Organization
8%
Comms Service Provider
7%
Educational Organization
40%
Computer Software Company
9%
Manufacturing Company
9%
University
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Odoo?
The versatility of Odoo is one of its most valuable features for business productivity. It offers modules for purchase, inventory, manufacturing, sales, help desk, timesheets, point of sale, email ...
What is your experience regarding pricing and costs for Odoo?
The pricing is competitive and highly cost-effective. Odoo provides an affordable and flexible service.
What needs improvement with Odoo?
I would like to see Odoo provide specific solutions dedicated to mid-sized and large enterprises. Having multiple versions tailored to certain sectors would greatly benefit us. Also, there is a lac...
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What needs improvement with SAP S4HANA?
With the public cloud, now everything is being pushed into BTP. This has created challenges, as it requires us to redo our coding and development. This presents a significant learning curve for our...
What is your primary use case for SAP S4HANA?
We work in a very niche area within the livestock industry. We have a SAP-certified solution for the poultry industry, and as part of our livestock solution, we cover poultry, dairy, and fishery. W...
 

Comparisons

 

Also Known As

No data available
SAP S4HANA
 

Overview

 

Sample Customers

Information Not Available
Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
Find out what your peers are saying about Odoo vs. SAP S/4HANA and other solutions. Updated: January 2025.
837,501 professionals have used our research since 2012.