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Odoo vs SAP S/4HANA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
Organizations find Odoo cost-effective due to high ROI, automation, reduced costs, and improved efficiency compared to SAP or Oracle.
Sentiment score
8.2
SAP S/4HANA users see long-term ROI through cost reduction and efficiency, benefiting large entities more than smaller ones.
We have observed a good return on investment, with calculations based on a five-year ROI plan.
 

Customer Service

Sentiment score
6.3
Odoo's customer service is rated average, with mixed experiences and varying support depending on version and region.
Sentiment score
6.9
SAP S/4HANA support receives mixed reviews, with strengths in expertise but areas needing improvement in response time and process efficiency.
The quality of technical support from SAP can be rated as eight out of ten.
The quality of customer service is excellent, and the speed is commendable.
 

Scalability Issues

Sentiment score
7.6
Odoo is highly scalable, adaptable for various user numbers, and integrates easily but may need technical expertise for complex sectors.
Sentiment score
7.9
SAP S/4HANA is highly scalable for medium to large enterprises, adapting well to cloud environments with customization flexibility.
SAP S/4HANA scales exceptionally well.
 

Stability Issues

Sentiment score
8.1
Odoo offers stable performance with minimal technical issues, suitable for small to medium enterprises with infrequent updates needed.
Sentiment score
8.0
SAP S/4HANA is generally stable and reliable, with skilled teams enhancing performance, though customizations can affect stability.
 

Room For Improvement

Odoo needs enhancements in customization, reporting, support, scalability, integrations, costs, mobile apps, and lacks industry-specific features.
Feedback on SAP S/4HANA highlights UI simplification, better app integration, more custom options, and improved AI, documentation, and support.
It could be improved by focusing on user-related challenges, as end users might face certain difficulties.
The cost of their support services could be more affordable.
 

Setup Cost

Odoo offers a cost-effective ERP solution for SMBs with flexible subscription pricing, despite initial setup costs, compared to competitors.
SAP S/4HANA is expensive with complex licensing, varying by deployment, user count, and modules, challenging affordability for smaller firms.
It's higher compared to similar peer solutions.
The cost of support services could be made more affordable.
 

Valuable Features

Odoo's versatility, extensive module integration, and cost-effective, browser-based access make it ideal for smaller organizations.
SAP S/4HANA offers a user-friendly interface, real-time analytics, and robust integration, enhancing adaptability and efficiency for businesses.
It enables the posting of transactions and allows us to see the impact across various application scenarios, providing significant benefits for business.
Its analytics capabilities are valuable as they enhance data analysis and insights.
 

Categories and Ranking

Odoo
Ranking in ERP
10th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
34
Ranking in other categories
CRM (7th)
SAP S/4HANA
Ranking in ERP
2nd
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
106
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the ERP category, the mindshare of Odoo is 3.0%, up from 1.8% compared to the previous year. The mindshare of SAP S/4HANA is 15.7%, up from 15.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

NaveedUddin - PeerSpot reviewer
A streamlined and customizable ERP solution with a user-friendly interface, modular flexibility, cost-effective licensing, and a comprehensive suite of integrated business applications
Our country, Pakistan, seems to have limited support compared to other regions. Currently, the regional office is in Dubai, and I believe it would be beneficial to establish a regional office in Pakistan to enhance support and accessibility for users in our country. There is room for improvement in their mobile app. While it is generally user-friendly, it frequently encounters glitches and issues and I suggest that the mobile application be enhanced in future updates to make it more interactive and reliable.
VARUN-JAIN - PeerSpot reviewer
The solution is highly scalable, with solid performance and integration
S/4HANA implementation is always complex because you need to configure it to work with your infrastructure. SAP only provides the license, not hardware, but they will connect you with a partner like HPE or IBM. It's extremely costly if you ask for SAP to implement it, but you can deploy through some vendor like HCL, TC, Infosys, or Capgemini, and then you need to enlist a hardware partner. The complexity also varies by industry. If it's a small industry with $40 million of revenue annually, the business processes will be simple. However, deployment is tricky for heavy manufacturing, energy, etc.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
11%
Educational Organization
9%
Comms Service Provider
6%
Educational Organization
38%
Computer Software Company
9%
Manufacturing Company
9%
University
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Odoo?
The versatility of Odoo is one of its most valuable features for business productivity. It offers modules for purchase, inventory, manufacturing, sales, help desk, timesheets, point of sale, email ...
What is your experience regarding pricing and costs for Odoo?
The pricing is competitive and highly cost-effective. Odoo provides an affordable and flexible service.
What needs improvement with Odoo?
I would like to see Odoo provide specific solutions dedicated to mid-sized and large enterprises. Having multiple versions tailored to certain sectors would greatly benefit us. Also, there is a lac...
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What needs improvement with SAP S4HANA?
The cost of their support services could be more affordable. It's currently an expensive proposition.
What is your primary use case for SAP S4HANA?
We have several different application scenarios that we are implementing, including procurement, sales, and finance.
 

Comparisons

 

Also Known As

No data available
SAP S4HANA
 

Learn More

 

Overview

 

Sample Customers

Information Not Available
Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
Find out what your peers are saying about Odoo vs. SAP S/4HANA and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.