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Odoo vs SAP S/4HANA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
Organizations find Odoo cost-effective due to high ROI, automation, reduced costs, and improved efficiency compared to SAP or Oracle.
Sentiment score
6.4
SAP S/4HANA provides significant ROI through cost reduction and system consolidation, ideal for large businesses seeking efficiency and compliance.
We have observed a good return on investment, with calculations based on a five-year ROI plan.
There is an ROI, otherwise I would not buy it.
 

Customer Service

Sentiment score
6.3
Odoo's customer service is rated average, with mixed experiences and varying support depending on version and region.
Sentiment score
6.4
SAP S/4HANA support is reliable and knowledgeable, with varying response times and room for improvement in ticket processing speed.
Establishing the right channels was a challenge, as BTP was new to everyone, including our SAP contacts.
The quality of technical support from SAP can be rated as eight out of ten.
I usually find many answers in the SAP notes, which makes that part okay.
 

Scalability Issues

Sentiment score
7.6
Odoo is highly scalable, adaptable for various user numbers, and integrates easily but may need technical expertise for complex sectors.
Sentiment score
7.9
SAP S/4HANA is scalable for various business sizes, suitable for larger enterprises, but may pose complexity and cost challenges.
SAP S/4HANA scales exceptionally well.
It is very easy to scale within businesses, especially when a new business falls within the range.
The biggest customer I have is mainly in the retail industry, with about 30,000 sales tickets sent back to SAP every morning.
 

Stability Issues

Sentiment score
8.1
Odoo offers stable performance with minimal technical issues, suitable for small to medium enterprises with infrequent updates needed.
Sentiment score
7.7
SAP S/4HANA provides stable performance with proper infrastructure and team, though stability may vary by implementation, especially with integrations.
The SAP HANA system is not very easy to unlock, and it's something strange as, compared to other databases, when transaction logs are full, you stop the system, run the transaction log backups, and then restart.
Once that happens, it is going to be a fantastic product.
The solution is very complex, and stability is based on maturity.
 

Room For Improvement

Odoo needs enhancements in customization, reporting, support, scalability, integrations, costs, mobile apps, and lacks industry-specific features.
SAP S/4HANA struggles with high costs, integration, and UI complexity, needing better support, documentation, and affordable pricing.
Organizations face challenges like adapting to new technologies rapidly, and whether customers are early or late adopters influences their experience.
The performance of the SAP interface could be improved.
Even the SAP team was uncertain about the costs for different users.
 

Setup Cost

Odoo offers a cost-effective ERP solution for SMBs with flexible subscription pricing, despite initial setup costs, compared to competitors.
SAP S/4HANA is seen as costly, with pricing variability and high fees, especially challenging for smaller businesses.
It's higher compared to similar peer solutions.
There is always a push from clients saying that the total cost of ownership is quite high compared to other products.
It's not easy to have a clear understanding of the price and the value, especially if I talk about the business transaction platform.
 

Valuable Features

Odoo's versatility, extensive module integration, and cost-effective, browser-based access make it ideal for smaller organizations.
SAP S/4HANA enhances decision-making with real-time analytics, robust modules, and user-friendly interface, offering scalable, integrated solutions.
The way SAP has helped our customers is by establishing a discipline where industry-specific operations and SAP's standard processes work hand in hand, improving resource utilization, material movement control, and cost control.
It enables the posting of transactions and allows us to see the impact across various application scenarios, providing significant benefits for business.
The most valuable feature is probably the full integration with the finance system.
 

Categories and Ranking

Odoo
Ranking in ERP
10th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
34
Ranking in other categories
CRM (7th)
SAP S/4HANA
Ranking in ERP
2nd
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
111
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the ERP category, the mindshare of Odoo is 3.1%, up from 1.8% compared to the previous year. The mindshare of SAP S/4HANA is 15.3%, up from 15.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

NaveedUddin - PeerSpot reviewer
A streamlined and customizable ERP solution with a user-friendly interface, modular flexibility, cost-effective licensing, and a comprehensive suite of integrated business applications
Our country, Pakistan, seems to have limited support compared to other regions. Currently, the regional office is in Dubai, and I believe it would be beneficial to establish a regional office in Pakistan to enhance support and accessibility for users in our country. There is room for improvement in their mobile app. While it is generally user-friendly, it frequently encounters glitches and issues and I suggest that the mobile application be enhanced in future updates to make it more interactive and reliable.
Cirvesh-Daga - PeerSpot reviewer
Offers an indispensable Order-to-Cash feature along with easy integrations, but the analytics features need improvement
SAP S/4HANA provides a standard setup process. Several third-party tools are available to integrate with the SAP ecosystem. Some customers of our organization find SAP S/4HANA very easy to use, and some are adopting the solution due to prior familiarity with the SAP ecosystem. The licensing changes implemented in Oracle JD Edwards have also made a few customers of our organization adopt SAP S/4HANA. The Order-to-Cash feature is indispensable and irreplaceable in SAP S/4HANA. Almost every customer I have worked with in my organization finds the Order-to-Cash feature extremely valuable. For Order-to-Cash using SAP S/4HANA, a company needs to consider the local regulations at one point. SAP can help with all such local regulations. I wouldn't recommend SAP S/4HANA for a small or medium-sized company. The integration capabilities of SAP S/4HANA are as good as those of its competitor products. A reliable middleware product will be needed in SAP S/4HANA especially if discrete ERP, MES and CRM are present in the project. The integration of SAP S/4HANA will also be dependent on the strategies and vision laid out by the enterprise architect. Integrations for the solution can be done in both ELT and ETL, and both has its pros and cons.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
11%
Educational Organization
9%
Comms Service Provider
7%
Educational Organization
39%
Computer Software Company
9%
Manufacturing Company
9%
University
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Odoo?
The versatility of Odoo is one of its most valuable features for business productivity. It offers modules for purchase, inventory, manufacturing, sales, help desk, timesheets, point of sale, email ...
What is your experience regarding pricing and costs for Odoo?
The pricing is competitive and highly cost-effective. Odoo provides an affordable and flexible service.
What needs improvement with Odoo?
I would like to see Odoo provide specific solutions dedicated to mid-sized and large enterprises. Having multiple versions tailored to certain sectors would greatly benefit us. Also, there is a lac...
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What needs improvement with SAP S4HANA?
The cost of their support services could be more affordable. It's currently an expensive proposition.
What is your primary use case for SAP S4HANA?
We have several different application scenarios that we are implementing, including procurement, sales, and finance.
 

Comparisons

 

Also Known As

No data available
SAP S4HANA
 

Learn More

 

Overview

 

Sample Customers

Information Not Available
Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
Find out what your peers are saying about Odoo vs. SAP S/4HANA and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.