SAP S/4HANA and Odoo compete in the ERP category. Odoo has the upper hand in terms of adaptability and affordability due to its open-source nature and flexible deployment.
Features: SAP S/4HANA offers comprehensive integration, advanced analytics with an in-memory database, and a strong finance module. Odoo provides deep integration, wide customization capabilities across various modules, and user-friendly interfaces, all bolstered by its cost-saving open-source model.
Room for Improvement: SAP S/4HANA needs more user-friendly interfaces, better solutions for industry-specific needs, and reduced complexity during implementation. Odoo should focus on enhancing technical support, authorization management, and scaling capabilities, while addressing its reporting functionalities and frequent updates that contribute to a steep learning curve.
Ease of Deployment and Customer Service: SAP S/4HANA offers on-premises, hybrid, and cloud deployment options, with customer service quality varying based on service agreements. Odoo also supports diverse deployment models but shows particular strength in cloud solutions, which are economical for small to medium businesses. However, Odoo's support could benefit from faster response times and more specialized knowledge.
Pricing and ROI: SAP S/4HANA is expensive, with costs influenced by the deployment model and user numbers, making it less accessible for smaller businesses. Its ROI is recognized in the long term. Odoo, on the other hand, is more affordable, leveraging an open-source version and lower pricing structures to appeal to smaller businesses, offering flexibility and cost efficiency extensively.
We have observed a good return on investment, with calculations based on a five-year ROI plan.
The quality of technical support from SAP can be rated as eight out of ten.
The quality of customer service is excellent, and the speed is commendable.
SAP S/4HANA scales exceptionally well.
It could be improved by focusing on user-related challenges, as end users might face certain difficulties.
The cost of their support services could be more affordable.
It's higher compared to similar peer solutions.
The cost of support services could be made more affordable.
It enables the posting of transactions and allows us to see the impact across various application scenarios, providing significant benefits for business.
Its analytics capabilities are valuable as they enhance data analysis and insights.
Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc. Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.
SAP S4HANA is an ERP (enterprise resource planning) system that uses sophisticated technologies including machine learning and AI. It is most commonly used to integrate and manage business functions and is an ideal solution for large enterprises. The platform includes supplier relationship management (SRM), customer relationship management (CRM), supply chain management (SCM), and product lifecycle management (PLM) functionality.
SAP S4HANA offers three different deployment options:
SAP S4HANA Features
SAP S4HANA has many valuable key features, including:
SAP S4HANA Benefits
Some of the benefits of using SAP S4HANA include:
Reviews from Real Users
Below are some reviews and helpful feedback written by SAP S4HANA users.
A Mechanical Engineer at a construction company says, “It is a very powerful, highly customizable tool. The most valuable feature is that the reporting is fast. We can see the results from that in that our commissions come in fast. That is the main advantage.”
Another reviewer, a SAP Technology Manager at a financial services firm, mentions, "It is more or less a very, very smooth and seamless product. Day by day they are increasing their technology features and they are keen to resolve the issues. India has a complex business scenario and SAP is thinking about that and resolving the issues day by day. In terms of the features I have found most valuable, I don't think that there is any lack or any gap process-wise. SAP is a very good tool."
A Project and Service delivery Manager at a tech services company comments, "One of the most valuable features, which we used the most, was the FI module, for finance. It involved controlling, account receivables, account payables, and complete financial steering."
A Senior Architect at a construction company states, “The POD applications are very useful to us. There are a few POD apps which we are using for different business scenarios. They are quite interesting.” He also adds, “The initial setup is pretty straightforward. The documentation is very good. The solution can scale well. The solution is stable.”
We monitor all ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.