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Odoo vs SAP ERP comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Odoo offers high ROI with affordability, automation, efficiency, and noticeable cost savings despite a slight learning curve.
Sentiment score
7.8
SAP ERP enhances ROI with inventory reduction, automation, and data analysis, though ROI timelines can take up to three years.
Currently, I manage those tasks independently, which is a significant cost-saving measure for my small business.
 

Customer Service

Sentiment score
6.2
Odoo's customer service is praised but needs faster, personalized support; ratings average six to seven out of ten.
Sentiment score
6.4
SAP ERP customer service is highly rated; technical support is satisfactory but could be faster, with cost considerations noted.
Technical support from Odoo is available and eager to help.
 

Scalability Issues

Sentiment score
7.6
Odoo is a scalable, cloud-based solution praised for flexibility, integration ease, and suitability for mid-to-large enterprises.
Sentiment score
7.9
SAP ERP is highly scalable, supporting large organizations with flexibility, though cloud solutions may enhance scalability further.
I rate the scalability of Odoo as eight to nine out of ten.
 

Stability Issues

Sentiment score
8.1
Odoo is highly stable, with minimal issues, reliable performance, and strong data integrity in diverse environments and industries.
Sentiment score
8.1
SAP ERP is stable and reliable, with high ratings despite occasional issues mainly due to manual configurations.
Stability is very important because any software that supports your business must be available consistently.
 

Room For Improvement

Odoo could improve customization, support, scalability, integrations, mobile apps, documentation, and expand modules and cost-effective solutions.
SAP ERP needs interface, integration, and cost improvements alongside better training, support, customization, mobility, and international financial management.
Odoo's documentation needs improvement, as there are areas that are not well-documented.
 

Setup Cost

Odoo offers a cost-effective ERP solution for SMEs with flexible pricing, despite potential costs increasing with more users.
SAP ERP has high costs but offers comprehensive features, making it valuable for enterprise data management despite expenses.
The pricing for Odoo is affordable, with the solution being significantly cheaper than its competitors like SAP, Microsoft, and Oracle.
 

Valuable Features

Odoo is a versatile, cost-effective open-source platform with customizable modules and user-friendly integration for comprehensive business management.
SAP ERP offers integration, customization, robust financial management, automation, scalability, real-time reporting, and support for industry-specific operations.
The CRM and sales tools are highly effective, with customizable proposal templates aiding client interactions.
 

Categories and Ranking

Odoo
Ranking in ERP
10th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
35
Ranking in other categories
CRM (8th)
SAP ERP
Ranking in ERP
2nd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
104
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the ERP category, the mindshare of Odoo is 3.2%, up from 1.9% compared to the previous year. The mindshare of SAP ERP is 20.2%, down from 22.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

ThomasPetrou - PeerSpot reviewer
Integration across functionalities has streamlined business operations and improved cost efficiency
Odoo's documentation needs improvement, as there are areas that are not well-documented. Additionally, some underlying technologies need refactoring to more modern structures. Although it's not immediately necessary since the system works, changes to the architecture would be beneficial. From the transition from version 17 to 18, it appears they are aware and have begun addressing some of these concerns.
Srinivasan Kuppuswamy - PeerSpot reviewer
The amazing, robust framework with unlimited scalability earns its #1 status
The solution is not ready for the current e-commerce environment. Its was built for large enterprises who need to predictably optimize their human, material, and financial resources. ERP has evolved and businesses are changing. There are not many large corporations. Most are small enterprises with the capabilities of large enterprises through networking and platform integration. Some companies promote products but get things done with other enterprises as a network. Companies do not want to create new capacity but want to leverage existing capacity with innovative products. They do not want to spend resources on duplicating capacity or facilities. I do not think any ERP product is ready to support this environment so ERPs as a whole might end up being used for back-office functions only. It is not easy to evolve an ERP product because its intent is to integrate functions and processes within an organization. Whereas, in the new business model, processes are not limited to one's own enterprise but cut across different enterprises. There is no enterprise solution as this point in time for the current e-commerce environment so companies must integrate with many solutions.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
12%
Educational Organization
8%
Comms Service Provider
7%
Manufacturing Company
14%
Computer Software Company
12%
Retailer
6%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Odoo?
The versatility of Odoo is one of its most valuable features for business productivity. It offers modules for purchase, inventory, manufacturing, sales, help desk, timesheets, point of sale, email ...
What is your experience regarding pricing and costs for Odoo?
The pricing is competitive and highly cost-effective. Odoo provides an affordable and flexible service.
What needs improvement with Odoo?
I would like to see Odoo provide specific solutions dedicated to mid-sized and large enterprises. Having multiple versions tailored to certain sectors would greatly benefit us. Also, there is a lac...
Is Anaplan better than SAP ERP?
There are different aspects of both Anaplan and SAP ERP that I like and dislike. Anaplan improves forecast accuracy and drives up the quality of analytics. Rather than spending all of their time co...
What do you like most about SAP ERP?
The solution has made the most significant impact on our human resources function, specifically in HR operations and HR analytics. One feature of SAP ERP that I found most valuable is its use of co...
What needs improvement with SAP ERP?
There is a need for improvement in the business analytics aspect in financial reporting and also in sales and marketing analytics.
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
B&G Manufacturing, Unilever, Life is good Inc., Joy Global Inc., City of Cape Town, Bhopal Municipal, Corporation (BMC), adidas Group, Butcher & Packer Supply Company, Franklin Valve L.P., Evoshield, Prime Meats, a Norsan Group company, EMC Corporation, Varian Medical Systems Inc., FC Bayern Mªnchen AG, AkzoNobel Chemicals B.V., T¾V Rheinland, Pacific Drilling S.A., Fire & Rescue New South Wales, University of Amsterdam, Pa_alon S.A.
Find out what your peers are saying about Odoo vs. SAP ERP and other solutions. Updated: January 2025.
837,501 professionals have used our research since 2012.