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Odoo vs SAP ERP comparison

Odoo and SAP are both solutions in the ERP category. Odoo is ranked #10 with an average rating of 8.1, while SAP is ranked #1 with an average rating of 8.3. Odoo holds a 2.8% mindshare in ERP, compared to SAP’s 21.6% mindshare. Additionally, 96% of Odoo users are willing to recommend the solution, compared to 86% of SAP users who would recommend it.
Odoo
Read 34 Odoo reviews
  • 2,057 Views
  • 1,612 Comparison Views
96% willing to recommend
SAP ERP
Read 104 SAP ERP reviews
  • 18,711 Views
  • 16,822 Comparison Views
86% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 3, 2024

SAP ERP and Odoo are leading competitors in the ERP category. SAP ERP holds the upper hand for large enterprises with its comprehensive and industry-specific customizations, while Odoo appeals to smaller businesses due to its flexibility and cost-effectiveness.

Features: SAP ERP offers a comprehensive suite with industry-specific customizations, seamless integration, robust security, and global support. Odoo, being open-source, provides a wide range of easy-to-integrate modules, offers high customization, and ensures cost-effectiveness, attracting smaller enterprises.

Room for Improvement: SAP ERP faces criticism for its high cost, complex user interface, and intricate integration process with non-SAP systems. Odoo lacks in advanced reporting, full-featured CRM functionalities, and needs better integration with third-party apps, coupled with more robust support.

Ease of Deployment and Customer Service: SAP ERP, primarily on-premises, provides strong customer support through a vast partner network, though implementation is complex. Odoo offers flexible deployment with robust cloud capabilities but relies on varying community-driven support quality, making it more appealing to smaller companies.

Pricing and ROI: SAP ERP is expensive and its pricing model can be challenging for small to midsize businesses, with potential long-term ROI through streamlined operations. Odoo presents a more affordable solution with flexible pricing, offering significant customization and scalability, providing decent ROI by simplifying operations.

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Buyer's Guide
Odoo vs. SAP ERP
October 2024
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
6.0
Odoo's customer service is rated average, with mixed experiences and varying support depending on version and region.
Sentiment score
6.4
SAP ERP customer service is highly rated; technical support is satisfactory but could be faster, with cost considerations noted.
 

Room For Improvement

Sentiment score
4.9
Odoo needs enhancements in customization, reporting, support, scalability, integrations, costs, mobile apps, and lacks industry-specific features.
Sentiment score
4.5
SAP ERP needs interface, integration, and cost improvements alongside better training, support, customization, mobility, and international financial management.
 

Scalability Issues

Sentiment score
7.6
Odoo is highly scalable, adaptable for various user numbers, and integrates easily but may need technical expertise for complex sectors.
Sentiment score
7.9
SAP ERP is highly scalable, supporting large organizations with flexibility, though cloud solutions may enhance scalability further.
 

Setup Cost

No sentiment score available
Odoo offers a cost-effective ERP solution for SMBs with flexible subscription pricing, despite initial setup costs, compared to competitors.
Sentiment score
4.3
SAP ERP has high costs but offers comprehensive features, making it valuable for enterprise data management despite expenses.
 

Stability Issues

Sentiment score
8.2
Odoo offers stable performance with minimal technical issues, suitable for small to medium enterprises with infrequent updates needed.
Sentiment score
8.1
SAP ERP is stable and reliable, with high ratings despite occasional issues mainly due to manual configurations.
 

Valuable Features

Sentiment score
8.2
Odoo's versatility, extensive module integration, and cost-effective, browser-based access make it ideal for smaller organizations.
Sentiment score
8.1
SAP ERP offers integration, customization, robust financial management, automation, scalability, real-time reporting, and support for industry-specific operations.
 

Categories and Ranking

Odoo
Ranking in ERP
10th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
34
Ranking in other categories
CRM (7th)
SAP ERP
Ranking in ERP
1st
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
104
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the ERP category, the mindshare of Odoo is 2.8%, up from 1.7% compared to the previous year. The mindshare of SAP ERP is 21.6%, down from 22.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

NaveedUddin - PeerSpot reviewer
A streamlined and customizable ERP solution with a user-friendly interface, modular flexibility, cost-effective licensing, and a comprehensive suite of integrated business applications
Our country, Pakistan, seems to have limited support compared to other regions. Currently, the regional office is in Dubai, and I believe it would be beneficial to establish a regional office in Pakistan to enhance support and accessibility for users in our country. There is room for improvement in their mobile app. While it is generally user-friendly, it frequently encounters glitches and issues and I suggest that the mobile application be enhanced in future updates to make it more interactive and reliable.
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Srinivasan Kuppuswamy - PeerSpot reviewer
The amazing, robust framework with unlimited scalability earns its #1 status
The solution is not ready for the current e-commerce environment. Its was built for large enterprises who need to predictably optimize their human, material, and financial resources. ERP has evolved and businesses are changing. There are not many large corporations. Most are small enterprises with the capabilities of large enterprises through networking and platform integration. Some companies promote products but get things done with other enterprises as a network. Companies do not want to create new capacity but want to leverage existing capacity with innovative products. They do not want to spend resources on duplicating capacity or facilities. I do not think any ERP product is ready to support this environment so ERPs as a whole might end up being used for back-office functions only. It is not easy to evolve an ERP product because its intent is to integrate functions and processes within an organization. Whereas, in the new business model, processes are not limited to one's own enterprise but cut across different enterprises. There is no enterprise solution as this point in time for the current e-commerce environment so companies must integrate with many solutions.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
11%
Educational Organization
9%
Comms Service Provider
7%
Manufacturing Company
14%
Computer Software Company
12%
Retailer
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Odoo?
The versatility of Odoo is one of its most valuable features for business productivity. It offers modules for purchase, inventory, manufacturing, sales, help desk, timesheets, point of sale, email ...
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What is your experience regarding pricing and costs for Odoo?
The pricing is competitive and highly cost-effective. Odoo provides an affordable and flexible service.
See all answers
What needs improvement with Odoo?
I would like to see Odoo provide specific solutions dedicated to mid-sized and large enterprises. Having multiple versions tailored to certain sectors would greatly benefit us. Also, there is a lac...
See all answers
Is Anaplan better than SAP ERP?
There are different aspects of both Anaplan and SAP ERP that I like and dislike. Anaplan improves forecast accuracy and drives up the quality of analytics. Rather than spending all of their time co...
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What do you like most about SAP ERP?
The solution has made the most significant impact on our human resources function, specifically in HR operations and HR analytics. One feature of SAP ERP that I found most valuable is its use of co...
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What needs improvement with SAP ERP?
There is a need for improvement in the business analytics aspect in financial reporting and also in sales and marketing analytics.
See all answers
 

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Compared 6% of the time
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Compared 29% of the time
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Compared 12% of the time
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Compared 10% of the time
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Compared 9% of the time
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Product Reports

Buyer's Guide
Odoo
November 2024
Odoo reportDownload Odoo product report
Buyer's Guide
SAP ERP
October 2024
SAP ERP reportDownload SAP ERP product report
 

Learn More

Odoo
SAP
 

Overview

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc. Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

SAP ERP addresses the core business software requirements of midsize and large organizations in all industries and sectors. SAP ERP includes four individual solutions that support key areas of enterprise resource planning: human capital management, financials, operations, corporate services.
 

Sample Customers

Information Not Available
B&G Manufacturing, Unilever, Life is good Inc., Joy Global Inc., City of Cape Town, Bhopal Municipal, Corporation (BMC), adidas Group, Butcher & Packer Supply Company, Franklin Valve L.P., Evoshield, Prime Meats, a Norsan Group company, EMC Corporation, Varian Medical Systems Inc., FC Bayern Mªnchen AG, AkzoNobel Chemicals B.V., T¾V Rheinland, Pacific Drilling S.A., Fire & Rescue New South Wales, University of Amsterdam, Pa_alon S.A.
Buyer's Guide
Odoo vs. SAP ERP
October 2024
Free Report: Odoo vs. SAP ERP
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