SAP ERP and SAP S/4HANA compete in the enterprise resource planning solutions category. SAP S/4HANA seems to have the upper hand due to its superior overall performance, modern features, and scalability, despite higher costs.
Features: SAP ERP offers robust capabilities in finance and operations management, reliable transaction processing, and customization options. SAP S/4HANA provides real-time analytics, a simplified data model, and advanced automation, enabling faster decision-making. It features intuitive navigation and enhanced integration possibilities.
Room for Improvement: SAP ERP users point to complex interfaces, high customization effort, and difficulty adapting to modern requirements. SAP S/4HANA improvements include handling edge cases, simplifying deployment, and addressing smaller organizations' needs.
Ease of Deployment and Customer Service: SAP ERP's deployment is intricate and prolonged, requiring substantial expert involvement with reliable but slow customer service. SAP S/4HANA offers a streamlined deployment with cloud options and responsive services, enhancing satisfaction and easing implementation.
Pricing and ROI: SAP ERP involves substantial initial setup costs with negative short-term ROI but acknowledged long-term benefits. SAP S/4HANA requires a higher initial investment but offers greater ROI through enhanced efficiencies and lower total cost of ownership.
The quality of customer service is excellent, and the speed is commendable.
The cost of their support services could be more affordable.
SAP S/4HANA scales exceptionally well.
The cost of support services could be made more affordable.
It enables the posting of transactions and allows us to see the impact across various application scenarios, providing significant benefits for business.
SAP S4HANA is an ERP (enterprise resource planning) system that uses sophisticated technologies including machine learning and AI. It is most commonly used to integrate and manage business functions and is an ideal solution for large enterprises. The platform includes supplier relationship management (SRM), customer relationship management (CRM), supply chain management (SCM), and product lifecycle management (PLM) functionality.
SAP S4HANA offers three different deployment options:
SAP S4HANA Features
SAP S4HANA has many valuable key features, including:
SAP S4HANA Benefits
Some of the benefits of using SAP S4HANA include:
Reviews from Real Users
Below are some reviews and helpful feedback written by SAP S4HANA users.
A Mechanical Engineer at a construction company says, “It is a very powerful, highly customizable tool. The most valuable feature is that the reporting is fast. We can see the results from that in that our commissions come in fast. That is the main advantage.”
Another reviewer, a SAP Technology Manager at a financial services firm, mentions, "It is more or less a very, very smooth and seamless product. Day by day they are increasing their technology features and they are keen to resolve the issues. India has a complex business scenario and SAP is thinking about that and resolving the issues day by day. In terms of the features I have found most valuable, I don't think that there is any lack or any gap process-wise. SAP is a very good tool."
A Project and Service delivery Manager at a tech services company comments, "One of the most valuable features, which we used the most, was the FI module, for finance. It involved controlling, account receivables, account payables, and complete financial steering."
A Senior Architect at a construction company states, “The POD applications are very useful to us. There are a few POD apps which we are using for different business scenarios. They are quite interesting.” He also adds, “The initial setup is pretty straightforward. The documentation is very good. The solution can scale well. The solution is stable.”
We monitor all ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.