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Oracle Fusion Cloud ERP vs SAP S/4HANA comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Oracle Fusion Cloud ERP promises ROI in 2.5 years, attracting major companies seeking cost-effective, long-term value.
Sentiment score
6.6
Organizations see varied ROI timelines with SAP S/4HANA, benefiting from cost efficiencies, long-term value, and competitive advantages.
Recently, major banks and companies are moving to Fusion because of its value.
We have observed a good return on investment, with calculations based on a five-year ROI plan.
There is an ROI, otherwise I would not buy it.
It's not the best, primarily since the significant investments and the timeline it takes to recover those investments, but it's better than many alternatives.
 

Customer Service

Sentiment score
4.2
Oracle Fusion Cloud ERP's customer service shows inconsistent support and responsiveness, needing better communication and faster response times.
Sentiment score
6.6
SAP S/4HANA support is praised for expertise and responsiveness but needs improvement in response speed and ticket escalation.
The quality of service providers varies by region, causing delays in resolutions.
A traditional challenge with SAP support is that SAP teams only support the standard functions, which are part of the product.
Establishing the right channels was a challenge, as BTP was new to everyone, including our SAP contacts.
The quality of technical support from SAP can be rated as eight out of ten.
 

Scalability Issues

Sentiment score
9.0
Oracle Fusion Cloud ERP excels in scalability, efficiently supporting diverse industries with robust user and infrastructure capabilities.
Sentiment score
7.8
SAP S/4HANA is ideal for medium to large enterprises, offering scalability and flexibility, especially with cloud-based deployments.
SAP S/4HANA scales exceptionally well.
It is very easy to scale within businesses, especially when a new business falls within the range.
Scalability is a key strength of SAP, especially for HANA, compared to all the other ERPs.
 

Stability Issues

Sentiment score
7.8
Oracle Fusion Cloud ERP is stable and reliable, with minor performance issues, often attributed to network rather than software.
Sentiment score
7.7
SAP S/4HANA is stable and reliable, with issues often due to implementation, not inherent flaws, thanks to continuous updates.
The solution is very scalable.
The SAP HANA system is not very easy to unlock, and it's something strange as, compared to other databases, when transaction logs are full, you stop the system, run the transaction log backups, and then restart.
We relied on a private cloud, and accessibility became literally impossible whenever the cloud service provider experienced downtime.
In comparison to ECC, definitely, because of some of the simplification and eliminating some moving parts, it is better.
 

Room For Improvement

Oracle Fusion Cloud ERP requires improvements in mobile support, integration, pricing, customer assistance, and data entry automation.
SAP S/4HANA users seek improved UI, integration, customization, lower pricing, better AI, streamlined implementation, and comprehensive support documentation.
Without using options like ODA, manually entering data in the GLS screen or Oracle invoices is a time-consuming job.
Organizations face challenges like adapting to new technologies rapidly, and whether customers are early or late adopters influences their experience.
I can perform a lot of data manipulation directly on SAP using S-One, without having to resort to Excel, unlike with View ID.
The performance of the SAP interface could be improved.
 

Setup Cost

Oracle Fusion Cloud ERP is costly for smaller businesses, with unexpected setup fees and additional costs for enhanced services.
SAP S/4HANA is costly with complex licensing, often challenging small businesses compared to Oracle and Microsoft pricing.
Oracle Fusion Cloud ERP might be considered expensive, especially in Pakistan due to conversion rates.
It's higher compared to similar peer solutions.
It's not easy to have a clear understanding of the price and the value, especially if I talk about the business transaction platform.
There is always a push from clients saying that the total cost of ownership is quite high compared to other products.
 

Valuable Features

Oracle Fusion Cloud ERP provides flexibility, high ROI, and advanced features, including AI, integration, and strong security, benefiting users significantly.
SAP S/4HANA features robust finance and integration, user-friendly interface, real-time analytics, scalability, and extensive customization for enhanced ERP capabilities.
With Oracle ODA, users can simply chat with the system to enter expenses and Oracle AI performs processes automatically, saving time for customers.
It enables the posting of transactions and allows us to see the impact across various application scenarios, providing significant benefits for business.
The way SAP has helped our customers is by establishing a discipline where industry-specific operations and SAP's standard processes work hand in hand, improving resource utilization, material movement control, and cost control.
The insights given help us make strategic decisions.
 

Categories and Ranking

Oracle Fusion Cloud ERP
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
44
Ranking in other categories
Cloud ERP (1st)
SAP S/4HANA
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
119
Ranking in other categories
ERP (1st)
 

Mindshare comparison

While both are Enterprise Resource Planning solutions, they serve different purposes. Oracle Fusion Cloud ERP is designed for Cloud ERP and holds a mindshare of 26.7%, down 32.3% compared to last year.
SAP S/4HANA, on the other hand, focuses on ERP, holds 14.4% mindshare, down 15.6% since last year.
Cloud ERP
ERP
 

Featured Reviews

Muhammad Umair Siddiqui - PeerSpot reviewer
AI automation saves time and simplifies financial processes
The data entry process is very time-consuming. Without using options like ODA, manually entering data in the GLS screen or Oracle invoices is a time-consuming job. The screens could be improved, as a lot of mouse clicks are required, and multiple fields need to be entered. Although it has a workaround with spreadsheets, the screen interface could be better.
Deepak Madhavan - PeerSpot reviewer
Implementation simplifies ERP management with comprehensive data integration and visibility
A lot of people would say the pricing. SAP is seen as quite expensive even now. It doesn't work for smaller or medium optimizations. The licensing and pricing could be looked at. In Brownfield migration, the trade-off between greenfield and brownfield means you either keep it clean or match the business requirements. Sometimes, it's not possible to do both. While ValixAPI provides significant support in making those decisions and the SAP consultant is very useful, we are still dependent on past history and how it was originally set up. I wouldn't call that a real disadvantage, yet more accessible consulting would be beneficial. Incorporating all other cloud products, like APO or IPP, into the S/4 house might also help.
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Top Industries

By visitors reading reviews
Educational Organization
51%
Computer Software Company
8%
Financial Services Firm
5%
University
5%
Educational Organization
40%
Computer Software Company
9%
Manufacturing Company
9%
University
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Oracle ERP Cloud?
The user interface is the best feature.
What is your experience regarding pricing and costs for Oracle ERP Cloud?
Pricing is competitive, but a platter system similar to SAP's offerings would benefit customers more, allowing for flexible module implementation.
What needs improvement with Oracle ERP Cloud?
Oracle should offer a platter system rather than module-based licensing, similar to what SAP offers, allowing customers to implement only what they need without separate module licenses.
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What needs improvement with SAP S4HANA?
With the public cloud, now everything is being pushed into BTP. This has created challenges, as it requires us to redo our coding and development. This presents a significant learning curve for our...
What is your primary use case for SAP S4HANA?
We work in a very niche area within the livestock industry. We have a SAP-certified solution for the poultry industry, and as part of our livestock solution, we cover poultry, dairy, and fishery. W...
 

Also Known As

No data available
SAP S4HANA
 

Overview

 

Sample Customers

Grupo Aeromexico SAB de CV, Australian Finance Group Ltd., Shelf Drilling Ltd., Boise State University, The Rancon Group, Arin Innovation, PROMATIS software GmbH, KBBO, Delaware Life Insurance, Worthington Industries, Solairus Aviation
Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
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