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Oracle Fusion Cloud ERP vs SAP S/4HANA comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Oracle Fusion Cloud ERP offers cost-effective ROI within 2.5 years, attracting major banks despite associated costs.
Sentiment score
6.6
Organizations find SAP S/4HANA cost-effective long-term with three to five-year ROI, enhancing compliance and reducing costs.
Recently, major banks and companies are moving to Fusion because of its value.
We have observed a good return on investment, with calculations based on a five-year ROI plan.
There is an ROI, otherwise I would not buy it.
It's not the best, primarily since the significant investments and the timeline it takes to recover those investments, but it's better than many alternatives.
 

Customer Service

Sentiment score
4.2
Oracle Fusion Cloud ERP customer service is improving, but response times and cross-platform support vary by agreement and region.
Sentiment score
6.3
SAP S/4HANA support is generally satisfactory but can improve response times and quality; enhanced agreements boost satisfaction.
The quality of service providers varies by region, causing delays in resolutions.
A traditional challenge with SAP support is that SAP teams only support the standard functions, which are part of the product.
Establishing the right channels was a challenge, as BTP was new to everyone, including our SAP contacts.
The quality of technical support from SAP can be rated as eight out of ten.
 

Scalability Issues

Sentiment score
9.0
Oracle Fusion Cloud ERP is scalable, easily integrates, and is adaptable for various business sizes, despite minor user and data issues.
Sentiment score
7.8
SAP S/4HANA offers scalable, cloud-flexible solutions for medium to large enterprises, though smaller entities may face cost challenges.
SAP S/4HANA scales exceptionally well.
It is very easy to scale within businesses, especially when a new business falls within the range.
Scalability is a key strength of SAP, especially for HANA, compared to all the other ERPs.
 

Stability Issues

Sentiment score
7.8
Oracle Fusion Cloud ERP is praised for high stability and reliability, with minimal downtime and strong user satisfaction.
Sentiment score
7.7
SAP S/4HANA is stable and reliable, but performance can vary based on implementation, infrastructure, and customizations.
The solution is very scalable.
The SAP HANA system is not very easy to unlock, and it's something strange as, compared to other databases, when transaction logs are full, you stop the system, run the transaction log backups, and then restart.
We relied on a private cloud, and accessibility became literally impossible whenever the cloud service provider experienced downtime.
In comparison to ECC, definitely, because of some of the simplification and eliminating some moving parts, it is better.
 

Room For Improvement

Oracle Fusion Cloud ERP requires better mobile apps, integration, usability, pricing, support, and advanced features in multiple areas.
SAP S/4HANA requires UI enhancements, seamless integration, better customization, improved support, and more training materials to address usability and cost concerns.
Without using options like ODA, manually entering data in the GLS screen or Oracle invoices is a time-consuming job.
Organizations face challenges like adapting to new technologies rapidly, and whether customers are early or late adopters influences their experience.
I can perform a lot of data manipulation directly on SAP using S-One, without having to resort to Excel, unlike with View ID.
The performance of the SAP interface could be improved.
 

Setup Cost

Oracle Fusion Cloud ERP is costly for SMEs in developing regions, affordable for larger enterprises, with per-user, annual fees.
SAP S/4HANA pricing is high, with costs depending on users, deployment type, and modules, challenging smaller businesses.
Oracle Fusion Cloud ERP might be considered expensive, especially in Pakistan due to conversion rates.
It's higher compared to similar peer solutions.
It's not easy to have a clear understanding of the price and the value, especially if I talk about the business transaction platform.
There is always a push from clients saying that the total cost of ownership is quite high compared to other products.
 

Valuable Features

Oracle Fusion Cloud ERP delivers flexible, secure, and cost-effective solutions with advanced AI, scalability, and comprehensive modules for enterprises.
SAP S/4HANA offers real-time processing, integration, and fast performance, enhancing finance, procurement, analytics, and decision-making for various industries.
With Oracle ODA, users can simply chat with the system to enter expenses and Oracle AI performs processes automatically, saving time for customers.
It enables the posting of transactions and allows us to see the impact across various application scenarios, providing significant benefits for business.
The way SAP has helped our customers is by establishing a discipline where industry-specific operations and SAP's standard processes work hand in hand, improving resource utilization, material movement control, and cost control.
The insights given help us make strategic decisions.
 

Categories and Ranking

Oracle Fusion Cloud ERP
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
44
Ranking in other categories
Cloud ERP (1st)
SAP S/4HANA
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
118
Ranking in other categories
ERP (2nd)
 

Mindshare comparison

While both are Enterprise Resource Planning solutions, they serve different purposes. Oracle Fusion Cloud ERP is designed for Cloud ERP and holds a mindshare of 26.7%, down 32.3% compared to last year.
SAP S/4HANA, on the other hand, focuses on ERP, holds 14.4% mindshare, down 15.6% since last year.
Cloud ERP
ERP
 

Featured Reviews

Arup Goswami - PeerSpot reviewer
Advanced dashboards and intuitive navigation enhance finance management
I use Oracle Fusion Cloud ERP for enterprise finance suits, procurement, and the projects module In terms of end-to-end integration, Oracle Fusion Cloud ERP is good. It offers advanced features for accounts payable and invoices, making navigation more user-friendly. Additionally,…
Cirvesh-Daga - PeerSpot reviewer
Offers an indispensable Order-to-Cash feature along with easy integrations, but the analytics features need improvement
SAP S/4HANA provides a standard setup process. Several third-party tools are available to integrate with the SAP ecosystem. Some customers of our organization find SAP S/4HANA very easy to use, and some are adopting the solution due to prior familiarity with the SAP ecosystem. The licensing changes implemented in Oracle JD Edwards have also made a few customers of our organization adopt SAP S/4HANA. The Order-to-Cash feature is indispensable and irreplaceable in SAP S/4HANA. Almost every customer I have worked with in my organization finds the Order-to-Cash feature extremely valuable. For Order-to-Cash using SAP S/4HANA, a company needs to consider the local regulations at one point. SAP can help with all such local regulations. I wouldn't recommend SAP S/4HANA for a small or medium-sized company. The integration capabilities of SAP S/4HANA are as good as those of its competitor products. A reliable middleware product will be needed in SAP S/4HANA especially if discrete ERP, MES and CRM are present in the project. The integration of SAP S/4HANA will also be dependent on the strategies and vision laid out by the enterprise architect. Integrations for the solution can be done in both ELT and ETL, and both has its pros and cons.
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Top Industries

By visitors reading reviews
Educational Organization
51%
Computer Software Company
8%
Financial Services Firm
5%
University
5%
Educational Organization
39%
Computer Software Company
9%
Manufacturing Company
9%
University
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Oracle ERP Cloud?
The user interface is the best feature.
What is your experience regarding pricing and costs for Oracle ERP Cloud?
Pricing is competitive, but a platter system similar to SAP's offerings would benefit customers more, allowing for flexible module implementation.
What needs improvement with Oracle ERP Cloud?
Oracle should offer a platter system rather than module-based licensing, similar to what SAP offers, allowing customers to implement only what they need without separate module licenses.
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What needs improvement with SAP S4HANA?
With the public cloud, now everything is being pushed into BTP. This has created challenges, as it requires us to redo our coding and development. This presents a significant learning curve for our...
What is your primary use case for SAP S4HANA?
We work in a very niche area within the livestock industry. We have a SAP-certified solution for the poultry industry, and as part of our livestock solution, we cover poultry, dairy, and fishery. W...
 

Also Known As

No data available
SAP S4HANA
 

Overview

 

Sample Customers

Grupo Aeromexico SAB de CV, Australian Finance Group Ltd., Shelf Drilling Ltd., Boise State University, The Rancon Group, Arin Innovation, PROMATIS software GmbH, KBBO, Delaware Life Insurance, Worthington Industries, Solairus Aviation
Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
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