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Oracle Fusion Cloud ERP vs SAP S/4HANA Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.1
Organizations report a 2.5 to 5-year ROI with Oracle Fusion Cloud ERP, highlighting value despite initial costs.
Sentiment score
1.9
SAP S/4HANA Cloud offers significant operational benefits and cost efficiencies, with varied return timelines affected by project characteristics.
Recently, major banks and companies are moving to Fusion because of its value.
Oracle Practice Lead GGC Countries at Jaffer Business Systems
The transcript suggests SAP S4HANA Cloud may offer cost and time savings.
Ho Finance Methods and Tools at Airbus Atlantic
 

Customer Service

Sentiment score
3.4
Oracle Fusion Cloud ERP's customer service is improving but faces challenges with complex issues and requires enhanced prioritization and expertise.
Sentiment score
6.5
SAP S/4HANA Cloud support receives mixed reviews due to varying response times, consultation quality, and dependency on premium packages.
The quality of service providers varies by region, causing delays in resolutions.
Oracle Practice Lead GGC Countries at Jaffer Business Systems
My experience shows that it often requires another level or two to reach someone who can effectively address the problems.
Managing Director at Global Information Technology Corporation
If tickets are raised to the wrong team, it takes considerable time to be routed to the appropriate team.
DGM (IT) at IndianOil Adani Ventures Limited
SAP is continuously improving the functionalities towards the current versions.
SAP Project Manager at Doha Petroleum Construction Co. Ltd. (DOPET)
 

Scalability Issues

Sentiment score
6.3
Oracle Fusion Cloud ERP scales well, offering robust integration, flexibility, and effective self-service options for expanding organizations.
Sentiment score
6.7
SAP S/4HANA Cloud is highly scalable, supporting growth and innovation with modular architecture, though budget affects scalability.
We are evaluating how scalable SAP S_4HANA Cloud has been; moving to the latest version poses not much of a challenge compared to on-prem upgrades, as SAP handles the technical areas.
SAP Project Manager at Doha Petroleum Construction Co. Ltd. (DOPET)
The only thing is that you have to have money to scale those things because it is very costly.
Sap Specialist at Victoria's Secret
 

Stability Issues

Sentiment score
5.5
Oracle Fusion Cloud ERP offers high stability and efficient data management, with reliable support and minimal system-related issues.
Sentiment score
7.2
SAP S/4HANA Cloud is praised for stability and performance, with minimal downtime and high ratings despite occasional infrastructure issues.
The solution is very scalable.
Oracle Practice Lead GGC Countries at Jaffer Business Systems
Usually SAP S/4HANA Cloud is really stable.
Partner at Deloitte
SAP S_4HANA Cloud is very stable, especially for bigger corporates that are geographically spread out.
Chief Operating Officer at Digital365
It is very flexible and can cater to every industry.
DGM (IT) at IndianOil Adani Ventures Limited
 

Room For Improvement

Oracle Fusion Cloud ERP needs improvements in UI, integration, pricing clarity, security, flexibility, and regional localization for better usability.
SAP S/4HANA Cloud users seek better costs, UX, integration, support, and customization for improved flexibility and performance.
Without using options like ODA, manually entering data in the GLS screen or Oracle invoices is a time-consuming job.
Oracle Practice Lead GGC Countries at Jaffer Business Systems
The challenge is that if a customer has already deployed the entire solution on-premises, it becomes difficult to immediately convert to the new product and manage new license costs.
Manager, SAP Practice at a computer software company with 1,001-5,000 employees
This reliance on ETL experts or data engineers is necessary to ensure clean quality data, which is critical for the effective operation of the SAP S_4HANA system.
Managing Director at Global Information Technology Corporation
It should have features or facilities so customers can get audit-related queries resolved independently without requiring ticket-based service.
DGM (IT) at IndianOil Adani Ventures Limited
 

Setup Cost

Oracle Fusion Cloud ERP is costly but competitive for larger enterprises; pricing varies by user count and selected modules.
SAP S/4HANA Cloud offers higher-end pricing, suitable for large enterprises, but may be expensive for smaller businesses.
Oracle Fusion Cloud ERP might be considered expensive, especially in Pakistan due to conversion rates.
Oracle Practice Lead GGC Countries at Jaffer Business Systems
 

Valuable Features

Oracle Fusion Cloud ERP combines flexibility, ROI, and usability with robust features, real-time analytics, and seamless integration for enterprise management.
SAP S/4HANA Cloud offers seamless integration, real-time analytics, and scalability, enhancing efficiency with advanced analytics and intuitive UX design.
With Oracle ODA, users can simply chat with the system to enter expenses and Oracle AI performs processes automatically, saving time for customers.
Oracle Practice Lead GGC Countries at Jaffer Business Systems
The functionality-wise features or functions of Oracle Fusion Cloud ERP that I find most valuable depend totally on the client.
Senior Associate at a tech vendor with 10,001+ employees
Some of the most important features include data analytics and real-time data analysis capabilities.
Ho Finance Methods and Tools at Airbus Atlantic
The integration between SAP EWM and S4HANA Cloud is seamless.
SAP Business Analyst at Jante
SAP S/4HANA Cloud provides integration, controls, efficiency, visibility into business operations, and collaboration, especially for geographically spread operations.
Chief Operating Officer at Digital365
 

Categories and Ranking

Oracle Fusion Cloud ERP
Ranking in Cloud ERP
1st
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
45
Ranking in other categories
No ranking in other categories
SAP S/4HANA Cloud
Ranking in Cloud ERP
2nd
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
58
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Cloud ERP category, the mindshare of Oracle Fusion Cloud ERP is 18.7%, down from 20.5% compared to the previous year. The mindshare of SAP S/4HANA Cloud is 10.1%, down from 17.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud ERP Mindshare Distribution
ProductMindshare (%)
Oracle Fusion Cloud ERP18.7%
SAP S/4HANA Cloud10.1%
Other71.2%
Cloud ERP
 

Featured Reviews

Muhammad Umair Siddiqui - PeerSpot reviewer
Oracle Practice Lead GGC Countries at Jaffer Business Systems
AI automation saves time and simplifies financial processes
The data entry process is very time-consuming. Without using options like ODA, manually entering data in the GLS screen or Oracle invoices is a time-consuming job. The screens could be improved, as a lot of mouse clicks are required, and multiple fields need to be entered. Although it has a workaround with spreadsheets, the screen interface could be better.
PK
Partner at Deloitte
Financial processes have become automated and integrated reporting delivers faster insights
A lot of my clients are complaining about the SAP license policy. I think that is quite intransparent and obviously quite expensive. I think that is a usual complaint. And also the flexibility to shift between different products and getting some kind of credits. People perceive that as intransparent and also not really flexible. This is what I would say. And obviously, as the product is quite complex, it's not intuitive. But this is basically the business processes. I would say the business processes themselves are complex, so I think this is not a problem of the system, it's rather a problem of the business processes that are trying to be reflected in the system. It's not a disadvantage but just a perception clients often quote. Everybody can improve. I think it depends on what kind of support package you have agreed with SAP. It depends, do you have premium service, do you have the basic support? Obviously, the basic support is lacking, but the SAP premium engagement, if you have chosen that one, then that's adequate. It's not, I would say it's not a great experience, but it's a good support. If you pay for it, you get what you need.
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Top Industries

By visitors reading reviews
Financial Services Firm
9%
Manufacturing Company
8%
Educational Organization
8%
University
8%
Financial Services Firm
18%
Manufacturing Company
9%
Construction Company
8%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise8
Large Enterprise20
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise9
Large Enterprise30
 

Questions from the Community

What is your experience regarding pricing and costs for Oracle ERP Cloud?
Oracle Fusion Cloud ERP might be considered expensive, especially in Pakistan due to conversion rates. It can be difficult to convince customers because of price differences when compared with EBS....
What needs improvement with Oracle ERP Cloud?
In terms of room for improvement, I believe Oracle can make better enhancements to Oracle Fusion Cloud ERP.
What is your primary use case for Oracle ERP Cloud?
My main use case involves being a data modeler in the data warehousing world, and in order to do the analysis, I should understand the source data. That's the reason I ask for Oracle Fusion Cloud E...
What is your experience regarding pricing and costs for SAP S/4HANA Cloud?
SAP S/4HANA Cloud is very expensive, both to purchase and maintain. It's important to evaluate the costs of recruiting and maintaining trained personnel as it's not just a one-time payment yet requ...
What needs improvement with SAP S/4HANA Cloud?
I do not have the details with me at this moment as it is very difficult to share. However, there are a lot of SAP forums where we have participated and provided inputs, especially in the retail se...
What is your primary use case for SAP S/4HANA Cloud?
We are using SAP S_4HANA Cloud for a company that specializes in retail and fashion products. Because the company I am referring to is one of the top brands of retail and beauty products, SAP S_4HA...
 

Also Known As

No data available
SAP S4HANA Cloud
 

Overview

 

Sample Customers

Grupo Aeromexico SAB de CV, Australian Finance Group Ltd., Shelf Drilling Ltd., Boise State University, The Rancon Group, Arin Innovation, PROMATIS software GmbH, KBBO, Delaware Life Insurance, Worthington Industries, Solairus Aviation
La Trobe University, Carrefour Comércio e Indústria Ltda, Delaware Consulting and Corning Inc.
Find out what your peers are saying about Oracle Fusion Cloud ERP vs. SAP S/4HANA Cloud and other solutions. Updated: April 2026.
899,204 professionals have used our research since 2012.