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Oracle E-Business Suite vs SAP S/4HANA Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle E-Business Suite
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
153
Ranking in other categories
Field Service Management (1st), ERP (6th), Activity Based Costing Software (1st), Benefits Administration (6th), Enterprise Resource Planning for Manufacturing (1st), Product Configuration and Quoting (3rd)
SAP S/4HANA Cloud
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
52
Ranking in other categories
Cloud ERP (3rd)
 

Mindshare comparison

While both are Enterprise Resource Planning solutions, they serve different purposes. Oracle E-Business Suite is designed for ERP and holds a mindshare of 4.9%, down 5.3% compared to last year.
SAP S/4HANA Cloud, on the other hand, focuses on Cloud ERP, holds 19.2% mindshare, up 12.4% since last year.
ERP
Cloud ERP
 

Featured Reviews

James Balbach - PeerSpot reviewer
Centralizes our enterprise-wide functions but could benefit from cloud migration
We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them. They weren't really partnered with us on it. Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional. There was no real ownership on Oracle's part. During several support cases, it became difficult to determine ownership at Oracle and get status updates. The on-premises Oracle support is not great in my experience, and I think this is true in the industry. We've read about their software as a solution, and theoretically, their SaaS portal support is a lot better.
Sajid Farooq - PeerSpot reviewer
Provides seamless integration of different modules in one place
Certain add-ons like quality control, payroll, and HRMS are not part of the SAP S/4HANA Cloud. SAP S/4HANA Cloud doesn't provide a quality control module. SAP S/4HANA Cloud does not have its own payroll and HRMS system. The partners develop their own cloud and integrate with the solution. There are certain modules specific to some industries, and SAP S/4HANA Cloud doesn't deal with those modules. Every partner of SAP S/4HANA Cloud has to develop its own and then integrate and certify with that solution. We can't say that these modules are part of SAP S/4HANA Cloud. There is a little area of improvement that SAP has to opt for particular types of solutions like QC, payroll, and HRMS. The graphics of SAP S/4HANA Cloud are not user-friendly. They don't look like they belong to a branded solution that costs too much. The solution's user interface is not appealing or user-friendly. On a scale from one to ten, where one is bad and ten is good, I rate the solution's user interface a five out of ten. SAP S/4HANA Cloud has built-in reports that are hard-coated. We have to alter or modify built-in reports in different marking segments, but there are no options for that. We have to build complete reports from scratch, and SAP-developed reports are not used in the market. SAP should provide a tool for customizing its developed reports so that there should not be a process of reengineering or reinventing the process.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is scalable."
"The system is very stable."
"The solution has other core processes that can be implemented with customers according to their needs."
"The order management is excellent."
"Oracle E-Business Suite's most valuable feature is the information that it provides. For example, it's good to know the AR due date and the receipt of the products that you have sold. It is a good solution overall for enterprise management."
"It can easily be developed into an application."
"E-Business Suite's best features are BAT functionality, flexibility, configurability, and integration with Oracle Database."
"Regarding the valuable features, the automation is inherent in all systems, including Oracle E-Business Suite. It helps in various business processes, depending on the company's behavior and requests."
"SAP S4HANA Cloud has improved the efficiency and visibility of business operations, leading to potential cost and time savings."
"The technical support team has been responsive and helpful, addressing issues and providing solutions promptly whenever needed."
"Both standard and customized integrations work well with no issues."
"The most valuable feature of SAP S/4HANA Cloud is the new UX design."
"SAP S4HANA Cloud is one of the best products in enterprise solutions, especially in manufacturing, retail, logistics, wholesaling, and distribution."
"It is stable and scalable. In the S4HANA plain version, they have new dashboards and things like that."
"Since SAP S/4HANA Cloud is a SaaS application, it is already providing a lot of standard out-of-the-box features."
"I have found the financial and production modules to be the most valuable features."
 

Cons

"They don't have built-in bank integrations, which would be very helpful."
"Areas for improvement would be that sometimes it's a bit rigid with customization and doesn't always facilitate region-specific requirements."
"Oracle E-Business Suite's stability could be improved as they have a lot of bugs that need to be fixed."
"Technical support is focused on-cloud versus on-premise customers."
"Sometimes I have issues with the performance tuning."
"We would like to see some automation in this solution."
"The system has bugs, is not user friendly, and requires too much customization."
"The solution needs to be updated with modern technology as it currently runs on the Java platform, JWE, which is obsolete and requires you to need an API supported browser."
"SAP S4HANA Cloud's production planning screens could be improved."
"There have been some pain points in moving from SAP to S/4HANA, but the company seems to be staying on top of those issues."
"I don't recommend it for very small enterprises."
"The scalability of the solution could improve."
"They can improve the interface. It has a client-server kind of interface, which is kind of old."
"One thing that could be better in SAP S/4HANA Cloud, especially in the public cloud, is how easily you can make changes."
"Customer service and support's response time is really long."
"The solution could improve by adding a planning model, such as BPC. Additionally, if we need to make changes in the profit center it has to be done manually. It is not connected to the cost center."
 

Pricing and Cost Advice

"I would rate the pricing a nine out of ten, with ten being very expensive."
"Oracle's pricing is lower than that of its competitors."
"It costs too much."
"At the time of purchasing the license the price was reasonable."
"It's quite expensive, even though they gave us a discount."
"Fees for support and licensing should be reduced."
"The pricing of Oracle E-Business Suite is too high."
"I have found the solution overall to be expensive. There are additional fees on top of the standard license."
"The license for S/4HANA is expensive, and the licensing structure is hard to understand. The admin license is something like 500 euros per user. Other ERP solutions allowed you to pick only the modules you need. The SAP ECC version requires you to take all the modules even if you are not using them."
"The solution’s pricing is very high."
"Its pricing is way over any of the other ERPs. I'd rate it one out of ten in terms of pricing."
"I'm not directly involved in the pricing discussions; it's more of a concern for the finance team."
"It's very expensive."
"I don't remember the specifics about the licensing, but it's scaled and modular. You pay for what you use. It's not a one-size-fits-all license. You have a license for every single module. It's similar to Oracle."
"The pricing model can be complicated in certain scenarios."
"SAP S/4 Hana isn't cheap, but its value depends on how much you can leverage from it. It's not just about the system but how well your people are trained to use it and adapt to derive benefits."
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Top Industries

By visitors reading reviews
Educational Organization
68%
Computer Software Company
5%
Manufacturing Company
4%
Financial Services Firm
3%
Computer Software Company
15%
Manufacturing Company
13%
Construction Company
6%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What needs improvement with Oracle E-Business Suite?
Oracle E-Business Suite should be more detailed and user-friendly. I should be able to customize the screen or application without needing technical support. The configuration and setup process is ...
What do you like most about SAP S/4HANA Cloud?
The manufacturing area is a good feature.
What is your experience regarding pricing and costs for SAP S/4HANA Cloud?
SAP S/4HANA Cloud is very expensive, both to purchase and maintain. It's important to evaluate the costs of recruiting and maintaining trained personnel as it's not just a one-time payment yet requ...
What needs improvement with SAP S/4HANA Cloud?
The system is very heavy and requires a lot of resources and a dedicated team. It is costly to maintain, demanding trained professionals, which adds to the expenses. This makes the overall cost ver...
 

Also Known As

Oracle EBS, OEBS
SAP S4HANA Cloud
 

Overview

 

Sample Customers

Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
La Trobe University, Carrefour Comércio e Indústria Ltda, Delaware Consulting and Corning Inc.
Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP. Updated: March 2025.
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