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Oracle E-Business Suite vs SAP S/4HANA Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Setup Cost

No sentiment score available
Oracle E-Business Suite pricing is high, complex, and competitive with SAP, but it remains a significant investment.
No sentiment score available
SAP S/4HANA Cloud pricing varies by company size and needs, perceived as high but scalable and competitive among ERP solutions.
 

Customer Service

No sentiment score available
Sentiment score
7.5
SAP S/4HANA Cloud support is knowledgeable but criticized for slow response times and inconsistent quality.
There have definitely been issues there, especially compared to the costs that you pay for the support.
 

Room For Improvement

No sentiment score available
Sentiment score
4.0
SAP S/4HANA Cloud requires improvements in UI, cost, integration, analytics, and customization, facing challenges in setup and adaptability.
I'd like to see Oracle continue to optimize it by making it faster.
 

Scalability Issues

No sentiment score available
Sentiment score
8.2
SAP S/4HANA Cloud is highly scalable and efficient, suitable for large enterprises, with ongoing enhancements benefiting cloud capabilities.
Currently, we are roughly about a terabyte of data using it and have had no problems scaling it for our needs.
 

Stability Issues

No sentiment score available
Sentiment score
7.5
SAP S/4HANA Cloud is praised for its strong stability and reliability, with rare instability linked to specific infrastructure issues.
We haven't had any issues with crashing or downtimes or anything due to the product.
 

Valuable Features

No sentiment score available
Sentiment score
7.9
SAP S/4HANA Cloud enhances efficiency with real-time analytics, seamless integration, and scalability, supporting diverse business needs and digital transformation.
For us, the Finance module is the most valuable piece of E-Business Suite.
 

Categories and Ranking

Oracle E-Business Suite
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
151
Ranking in other categories
Field Service Management (2nd), ERP (6th), Activity Based Costing Software (1st), Benefits Administration (6th), Enterprise Resource Planning for Manufacturing (1st), Product Configuration and Quoting (3rd)
SAP S/4HANA Cloud
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
49
Ranking in other categories
Cloud ERP (3rd)
 

Mindshare comparison

While both are Enterprise Resource Planning solutions, they serve different purposes. Oracle E-Business Suite is designed for ERP and holds a mindshare of 4.9%, down 6.2% compared to last year.
SAP S/4HANA Cloud, on the other hand, focuses on Cloud ERP, holds 11.8% mindshare, down 16.0% since last year.
ERP
Cloud ERP
 

Featured Reviews

Nandan Gopalakrishna - PeerSpot reviewer
Offers a wide range of functionalities for large enterprises but system requires expertise to implement and configure
In the past few years, the main challenge has been the annual maintenance cost. We've often replaced Oracle with Dynamics, which is cheaper than Oracle but still expensive for governments in Africa with limited budgets to sustain it. So, the main challenge is the cost versus the value. We don't get lower value with Dynamics 365, and I've seen governments implement other alternatives like Odoo, too. They don't see the value in paying millions of dollars in maintenance fees. Oracle needs to understand the reality of the situation. In the African market, Oracle is the least of the considerations. People don't even want to consider Oracle. They need to come up with something more cost-effective because people do not see the value in paying those maintenance fees. As a system integrator, I don't gain anything because most of the money gets transferred to Oracle. They need to relook at their licensing models. NetSuite is pretty rigid for a cloud-based suite. There are varying requirements to make changes to the configuration, which becomes a hassle compared to even Dynamics. They need to relax how they handle this. The licensing is also very complicated, with so many parameters that it's confusing, and sizing becomes confusing. Streamlining the licensing would be helpful so that it becomes transparent for the customer.
Majid-Mustafa - PeerSpot reviewer
Good Fiori interface and business processes and uses its own database, not relying on third-party applications
ECC is almost finished. SAP will support it until 2027, and S/4HANA is the long-term solution, supported until 2040. S/4HANA provides more features using the Fiori interface and business processes. We can use the GUI, SAP Fiori apps, and web browsers. It is accessible online from anywhere in the world. It is a more user-friendly environment and faster than ECC. The major feature is that it uses its own database, not relying on third-party applications. The cloud aspect of SAP S/4HANA: It uses its own database, HANA 2.0, and because it is its own database, it works very smoothly and quickly. S/4HANA is stable, and there is no chance of data redundancy, making it fast and responsive for the client.
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Top Industries

By visitors reading reviews
Educational Organization
64%
Computer Software Company
5%
Manufacturing Company
4%
Financial Services Firm
4%
Computer Software Company
16%
Manufacturing Company
11%
Government
6%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What is your experience regarding pricing and costs for Oracle E-Business Suite?
Licensing costs were a significant consideration, and Oracle Analytics was deemed too expensive compared to Power BI, which we opted for due to Outlook 365 licensing.
What needs improvement with Oracle E-Business Suite?
Additional improvements could include better healthcare management functionalities, such as specialized modules for OPD and IPD for patients. A more web-based user experience like Oracle Fusion wou...
What do you like most about SAP S/4HANA Cloud?
The manufacturing area is a good feature.
What is your experience regarding pricing and costs for SAP S/4HANA Cloud?
The solution's costs have significantly increased, and we have not seen any anticipated cost savings.
What needs improvement with SAP S/4HANA Cloud?
We have encountered challenges with integration projects, particularly between SAP and non-SAP systems, which have caused delays. While these issues are being gradually addressed, I recommend impro...
 

Also Known As

Oracle EBS, OEBS
SAP S4HANA Cloud
 

Learn More

 

Overview

 

Sample Customers

Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
La Trobe University, Carrefour Comércio e Indústria Ltda, Delaware Consulting and Corning Inc.
Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP. Updated: October 2024.
816,406 professionals have used our research since 2012.