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Oracle E-Business Suite vs SAP S/4HANA Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle E-Business Suite
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
153
Ranking in other categories
Field Service Management (1st), ERP (6th), Activity Based Costing Software (1st), Benefits Administration (6th), Enterprise Resource Planning for Manufacturing (1st), Product Configuration and Quoting (3rd)
SAP S/4HANA Cloud
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
52
Ranking in other categories
Cloud ERP (3rd)
 

Mindshare comparison

While both are Enterprise Resource Planning solutions, they serve different purposes. Oracle E-Business Suite is designed for ERP and holds a mindshare of 4.9%, down 5.3% compared to last year.
SAP S/4HANA Cloud, on the other hand, focuses on Cloud ERP, holds 19.2% mindshare, up 12.4% since last year.
ERP
Cloud ERP
 

Featured Reviews

James Balbach - PeerSpot reviewer
Centralizes our enterprise-wide functions but could benefit from cloud migration
We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them. They weren't really partnered with us on it. Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional. There was no real ownership on Oracle's part. During several support cases, it became difficult to determine ownership at Oracle and get status updates. The on-premises Oracle support is not great in my experience, and I think this is true in the industry. We've read about their software as a solution, and theoretically, their SaaS portal support is a lot better.
Sajid Farooq - PeerSpot reviewer
Provides seamless integration of different modules in one place
Certain add-ons like quality control, payroll, and HRMS are not part of the SAP S/4HANA Cloud. SAP S/4HANA Cloud doesn't provide a quality control module. SAP S/4HANA Cloud does not have its own payroll and HRMS system. The partners develop their own cloud and integrate with the solution. There are certain modules specific to some industries, and SAP S/4HANA Cloud doesn't deal with those modules. Every partner of SAP S/4HANA Cloud has to develop its own and then integrate and certify with that solution. We can't say that these modules are part of SAP S/4HANA Cloud. There is a little area of improvement that SAP has to opt for particular types of solutions like QC, payroll, and HRMS. The graphics of SAP S/4HANA Cloud are not user-friendly. They don't look like they belong to a branded solution that costs too much. The solution's user interface is not appealing or user-friendly. On a scale from one to ten, where one is bad and ten is good, I rate the solution's user interface a five out of ten. SAP S/4HANA Cloud has built-in reports that are hard-coated. We have to alter or modify built-in reports in different marking segments, but there are no options for that. We have to build complete reports from scratch, and SAP-developed reports are not used in the market. SAP should provide a tool for customizing its developed reports so that there should not be a process of reengineering or reinventing the process.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"On-Time Payroll and its features are user-friendly."
"Before, we used a lot of manpower in our operations, in the backend, but this is a service. We have eliminated some unnecessary processes."
"The financial module has excellent features that many find valuable, while the HCM module is also highly regarded."
"Finance, HRMS, and payroll are all great, and Oracle EBS is fantastic."
"The new Subledger Accounting feature is very strong."
"Oracle is a decent, robust solution that has been tested and used for many years. It can do everything."
"The solution is good for small businesses."
"Technical support is good."
"I like S/4HANA's automated features, readymade processes, and user interface. It supports various processes required by large international companies, like logistics, procurement, payments, sales, etc. All of these features were available in previous SAP solutions, but HANA has an updated user interface and improved integration with other systems. The readymade processes make HANA a good option if you're adopting a greenfield approach."
"The solution's most valuable feature is the seamless integration of different modules into one solution."
"The most valuable feature of SAP S/4HANA Cloud is the new UX design."
"The solution links everything and allows us to integrate into our entire supply chain."
"The ability to access and analyze data in real-time has significantly improved our reporting efficiency."
"S/4HANA Cloud is very stable."
"For supply chain management, we are using WMS. When you go to public cloud, you get a full-fledged EWM."
"The solution is versatile with various integrated tools such as connecting with finance modules, controlling parameters, and creating universal journals."
 

Cons

"HRMS analyzers should be automatically updated to be the most recent because Oracle support always asks for the latest version of the analyzer output."
"The users feel that the product is not user-friendly."
"It should be made a little bit more user friendly. When I complete my implementation and hand it over to the clients or the person who will operate it on a day-to-day basis, they find it a little bit difficult because they are not from a highly qualified IT background. I want Oracle to make it a little bit more user friendly."
"In Oracle E-Business Suite, there should be a proper document flow for each transaction."
"There are always some bugs and missing patches."
"The reporting needs to be improved."
"We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them."
"It is still a little outdated as far as what we consider a twenty-first century software. You're still using Oracle forms, that sort of thing."
"The initial setup can be complex, depending on the environment."
"The price is mainly suitable for larger companies, even then, there may be other, cheaper solutions. Additionally, this solution is the result of multiple acquisitions leaving room for there to be issues with performance."
"Sales data processing was cumbersome with many mandatory inputs. We normalized this by pulling the data out, manipulating it, and sending it back. We also had unique requirements for controlling product availability, ATP checks, and prioritization for certain customers. These were areas specific to our business model that we handled outside the tool."
"The product could be improved by enhancing its user interface to make it more intuitive and by increasing the customization options for tracking and reporting, which would better align with our specific needs."
"We have encountered challenges with integration projects, particularly between SAP and non-SAP systems, which have caused delays."
"The reporting aspect needs improvement, specifically in integrating the EWM and MM modules into a single report."
"SAP S4HANA Cloud's production planning screens could be improved."
"The solution’s reporting could be improved."
 

Pricing and Cost Advice

"Oracle E-Business Suite is cheaper than SAP. It is expensive."
"Products concerning areas like CRM and ERP should provide value at lesser costs to customers, especially if you consider that the initial cost of implementation is high."
"The pricing of Oracle E-Business Suite is too high."
"At the time of purchasing the license the price was reasonable."
"Fees for support and licensing should be reduced."
"Compared to other vendors like SAP or Microsoft, the prices for Oracle are reasonable, but they could always be lower."
"The pricing is high."
"Pricing for Oracle E-Business Suite is seven out of ten. You must pay extra for maintenance and technical support, apart from standard license fees."
"S/4HANA is an enterprise solution that many can't afford. You must invest a lot to get the most out of it. It isn't cheap. I rate the price seven out of 10."
"The pricing is competitive with other products at that level in that category."
"Pricing wise, SAP S4HANA Cloud is very expensive. The licensing cost can be 100,000 euros per year, depending on the number of users in your company."
"I'm not directly involved in the pricing discussions; it's more of a concern for the finance team."
"The solution's costs have significantly increased, and we have not seen any anticipated cost savings."
"I don't remember the specifics about the licensing, but it's scaled and modular. You pay for what you use. It's not a one-size-fits-all license. You have a license for every single module. It's similar to Oracle."
"The license for S/4HANA is expensive, and the licensing structure is hard to understand. The admin license is something like 500 euros per user. Other ERP solutions allowed you to pick only the modules you need. The SAP ECC version requires you to take all the modules even if you are not using them."
"Its pricing is way over any of the other ERPs. I'd rate it one out of ten in terms of pricing."
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Top Industries

By visitors reading reviews
Educational Organization
67%
Computer Software Company
5%
Manufacturing Company
4%
Financial Services Firm
3%
Computer Software Company
16%
Manufacturing Company
12%
Educational Organization
6%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What needs improvement with Oracle E-Business Suite?
Oracle E-Business Suite should be more detailed and user-friendly. I should be able to customize the screen or application without needing technical support. The configuration and setup process is ...
What do you like most about SAP S/4HANA Cloud?
The manufacturing area is a good feature.
What is your experience regarding pricing and costs for SAP S/4HANA Cloud?
SAP S/4HANA Cloud is very expensive, both to purchase and maintain. It's important to evaluate the costs of recruiting and maintaining trained personnel as it's not just a one-time payment yet requ...
What needs improvement with SAP S/4HANA Cloud?
The system is very heavy and requires a lot of resources and a dedicated team. It is costly to maintain, demanding trained professionals, which adds to the expenses. This makes the overall cost ver...
 

Also Known As

Oracle EBS, OEBS
SAP S4HANA Cloud
 

Overview

 

Sample Customers

Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
La Trobe University, Carrefour Comércio e Indústria Ltda, Delaware Consulting and Corning Inc.
Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP. Updated: April 2025.
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