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Oracle E-Business Suite vs SAP S/4HANA Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle E-Business Suite
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
153
Ranking in other categories
Field Service Management (1st), ERP (6th), Activity Based Costing Software (1st), Benefits Administration (6th), Enterprise Resource Planning for Manufacturing (1st), Product Configuration and Quoting (3rd)
SAP S/4HANA Cloud
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
52
Ranking in other categories
Cloud ERP (3rd)
 

Mindshare comparison

While both are Enterprise Resource Planning solutions, they serve different purposes. Oracle E-Business Suite is designed for ERP and holds a mindshare of 4.9%, down 5.3% compared to last year.
SAP S/4HANA Cloud, on the other hand, focuses on Cloud ERP, holds 19.2% mindshare, up 12.4% since last year.
ERP
Cloud ERP
 

Featured Reviews

James Balbach - PeerSpot reviewer
Centralizes our enterprise-wide functions but could benefit from cloud migration
We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them. They weren't really partnered with us on it. Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional. There was no real ownership on Oracle's part. During several support cases, it became difficult to determine ownership at Oracle and get status updates. The on-premises Oracle support is not great in my experience, and I think this is true in the industry. We've read about their software as a solution, and theoretically, their SaaS portal support is a lot better.
Sajid Farooq - PeerSpot reviewer
Provides seamless integration of different modules in one place
Certain add-ons like quality control, payroll, and HRMS are not part of the SAP S/4HANA Cloud. SAP S/4HANA Cloud doesn't provide a quality control module. SAP S/4HANA Cloud does not have its own payroll and HRMS system. The partners develop their own cloud and integrate with the solution. There are certain modules specific to some industries, and SAP S/4HANA Cloud doesn't deal with those modules. Every partner of SAP S/4HANA Cloud has to develop its own and then integrate and certify with that solution. We can't say that these modules are part of SAP S/4HANA Cloud. There is a little area of improvement that SAP has to opt for particular types of solutions like QC, payroll, and HRMS. The graphics of SAP S/4HANA Cloud are not user-friendly. They don't look like they belong to a branded solution that costs too much. The solution's user interface is not appealing or user-friendly. On a scale from one to ten, where one is bad and ten is good, I rate the solution's user interface a five out of ten. SAP S/4HANA Cloud has built-in reports that are hard-coated. We have to alter or modify built-in reports in different marking segments, but there are no options for that. We have to build complete reports from scratch, and SAP-developed reports are not used in the market. SAP should provide a tool for customizing its developed reports so that there should not be a process of reengineering or reinventing the process.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Flexible to set up an organization with multiple locations."
"An integrated platform with an easy of integration to a third-party system."
"I like the automation and integration features of Oracle E-Business Suite."
"Oracle E-Business Suite is flexible. Its rich functionality can work in any client environment or business."
"Technical support is good."
"The most valuable features are straight-through processing because we need to make sure that we have a good end-to-end process."
"Finance, HRMS, and payroll are all great, and Oracle EBS is fantastic."
"It's highly customizable."
"S/4HANA Cloud is very stable."
"It is a stable solution...It is a scalable solution."
"For supply chain management, we are using WMS. When you go to public cloud, you get a full-fledged EWM."
"The integration between SAP EWM and S4HANA Cloud is seamless."
"The most valuable features of SAP S/4HANA Cloud are the detailed solution costing, integration, and built-in analytics."
"What I like the most about SAP S4HANA is how reliable and powerful it is."
"Managing the server and taking advantage of the services provided by SAP itself is the most valuable feature."
"The tool selection is really robust and scalable for multiple scenarios."
 

Cons

"We expect Oracle to go into continuous innovation mode and provide simplified integration solutions."
"Not user friendly."
"The interface is pretty old."
"The operations could be better, specifically for manufacturing processes."
"Oracle E-Business Suite uses an old technology (Forms), which is Java-based."
"We would like to see some automation in this solution."
"The initial setup is complex."
"Movement of CIP Inventory cannot be monitored in Inventory module when we are using the CIP Account or movement of CIP Inventory in Asset module, which is not flexible like Inventory module."
"The integration with third-party vendors could improve."
"Customer service and support's response time is really long."
"I'd like to share my experience during the migration from SAP ERP to SAP S/4HANA in the cloud. My primary challenge in this migration was the requirement to open a ticket for every request during the project phase, not during operational or post go-live phases. Despite this, I must acknowledge that overall, SAP has proven to be very reliable. To clarify the issue, after migrating to SAP S/4HANA, I opted to host my SAP solution on the private cloud by converting the license to SAP Cloud. The drawback I encountered during the project phase was the insistence on opening a ticket or service request for any issue or query I had within the project's activities. Looking ahead, I hope that SAP streamlines and simplifies this process for future customers, making it more user-friendly and efficient than my experience."
"The product could be improved by enhancing its user interface to make it more intuitive and by increasing the customization options for tracking and reporting, which would better align with our specific needs."
"The scalability of the solution could improve."
"UX design is not flexible and lacks compatibility with mobile devices."
"The reporting aspect needs improvement, specifically in integrating the EWM and MM modules into a single report."
"I would like to see enhancements in certain features."
 

Pricing and Cost Advice

"The pricing of Oracle E-Business Suite is too high."
"Pricing for Oracle E-Business Suite is seven out of ten. You must pay extra for maintenance and technical support, apart from standard license fees."
"This product is more expensive if you compare it to SAP."
"Oracle E-Business Suite is heavy subscriptions based and the solution's upgrades, under the technology licensing, are quite costly. Additionally, support is an extra cost. The price of the solution could be reduced."
"This is a highly-priced application and would not be affordable for small or medium business domains."
"Both the current projects and future projects should be defined well. Licensing should be done according to current and near future plans."
"Oracle has different licensing models available. For example, concurrent user license metric and power unit licensing metric. It is different from product to product, but for the application itself, the license is by the number of users."
"Whatever the products you use, you'll be paying a yearly maintenance price or a support price."
"S/4HANA is an enterprise solution that many can't afford. You must invest a lot to get the most out of it. It isn't cheap. I rate the price seven out of 10."
"The license for S/4HANA is expensive, and the licensing structure is hard to understand. The admin license is something like 500 euros per user. Other ERP solutions allowed you to pick only the modules you need. The SAP ECC version requires you to take all the modules even if you are not using them."
"The price of SAP S/4HANA Cloud is expensive. However, the benefits are good. We did not purchase any upgrades."
"This is a pricey solution that best serves large enterprises. Be sure to ensure that your company's requirements need to be fulfilled by SAP. There are many other ERP's that are cheaper yet highly functional. However, it is still cheaper than some of the competition (i.e. Oracle, ESD, etc.)"
"The pricing is competitive with other products at that level in that category."
"I'm not directly involved in the pricing discussions; it's more of a concern for the finance team."
"The solution's costs have significantly increased, and we have not seen any anticipated cost savings."
"Its pricing is way over any of the other ERPs. I'd rate it one out of ten in terms of pricing."
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Top Industries

By visitors reading reviews
Educational Organization
68%
Computer Software Company
5%
Manufacturing Company
4%
Financial Services Firm
3%
Computer Software Company
15%
Manufacturing Company
12%
Construction Company
6%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What needs improvement with Oracle E-Business Suite?
Oracle E-Business Suite should be more detailed and user-friendly. I should be able to customize the screen or application without needing technical support. The configuration and setup process is ...
What do you like most about SAP S/4HANA Cloud?
The manufacturing area is a good feature.
What is your experience regarding pricing and costs for SAP S/4HANA Cloud?
SAP S/4HANA Cloud is very expensive, both to purchase and maintain. It's important to evaluate the costs of recruiting and maintaining trained personnel as it's not just a one-time payment yet requ...
What needs improvement with SAP S/4HANA Cloud?
The system is very heavy and requires a lot of resources and a dedicated team. It is costly to maintain, demanding trained professionals, which adds to the expenses. This makes the overall cost ver...
 

Also Known As

Oracle EBS, OEBS
SAP S4HANA Cloud
 

Overview

 

Sample Customers

Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
La Trobe University, Carrefour Comércio e Indústria Ltda, Delaware Consulting and Corning Inc.
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