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IFS Cloud Platform vs SAP S/4HANA Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IFS Cloud Platform
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
30
Ranking in other categories
CRM (22nd), Customer Experience Management (7th), Field Service Management (2nd), Help Desk Software (12th), ERP (14th), Activity Based Costing Software (7th), Enterprise Asset Management (EAM) (3rd), Local Government CRM (6th), IT Asset Management (10th), IT Service Management (ITSM) (11th), License Management (3rd)
SAP S/4HANA Cloud
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
52
Ranking in other categories
Cloud ERP (3rd)
 

Mindshare comparison

While both are Enterprise Resource Planning solutions, they serve different purposes. IFS Cloud Platform is designed for ERP and holds a mindshare of 2.4%, down 2.4% compared to last year.
SAP S/4HANA Cloud, on the other hand, focuses on Cloud ERP, holds 18.7% mindshare, up 12.5% since last year.
ERP
Cloud ERP
 

Featured Reviews

Brendan Fisher - PeerSpot reviewer
Robust, customizable, and modern
IFS is a very large and complex software, and implementation of IFS can be challenging and may lead to a difficult lengthy project. It can take between 12 and 24 months in some cases to deploy. I have found that not all clients are fully aware of how big the task is that they're undertaking when they make a decision to move to software like this. Companies need to be more aware of the complexity of an ERP implementation project and while I fully recommend moving to IFS, it is not easy and does require business change when adopting an ERP solution. New features are a difficult ask - I work across multiple industries and everyone would probably choose a different feature. Maybe BIM in Construction or Customs link-ups for importers/exporters.
Sajid Farooq - PeerSpot reviewer
Provides seamless integration of different modules in one place
Certain add-ons like quality control, payroll, and HRMS are not part of the SAP S/4HANA Cloud. SAP S/4HANA Cloud doesn't provide a quality control module. SAP S/4HANA Cloud does not have its own payroll and HRMS system. The partners develop their own cloud and integrate with the solution. There are certain modules specific to some industries, and SAP S/4HANA Cloud doesn't deal with those modules. Every partner of SAP S/4HANA Cloud has to develop its own and then integrate and certify with that solution. We can't say that these modules are part of SAP S/4HANA Cloud. There is a little area of improvement that SAP has to opt for particular types of solutions like QC, payroll, and HRMS. The graphics of SAP S/4HANA Cloud are not user-friendly. They don't look like they belong to a branded solution that costs too much. The solution's user interface is not appealing or user-friendly. On a scale from one to ten, where one is bad and ten is good, I rate the solution's user interface a five out of ten. SAP S/4HANA Cloud has built-in reports that are hard-coated. We have to alter or modify built-in reports in different marking segments, but there are no options for that. We have to build complete reports from scratch, and SAP-developed reports are not used in the market. SAP should provide a tool for customizing its developed reports so that there should not be a process of reengineering or reinventing the process.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Having a young talented programmer, during the six years of use, we were able to save around 75 000 EUR preparing simple modifications using customization rather than ordering them in IFS / Partner."
"The financial posting controls are quite handy. The user interface is really friendly, highly flexible, and pretty intuitive for end users."
"The product is quite flexible."
"The solution overall is very versatile and flexible, especially compared to other products."
"The workflow of the solution is very good."
"The platform is reliable and stable."
"The best feature is the maintenance module, which is essentially an industry-specific workflow designed with a manufacturing module as per industry standards. It's very precise and specific without having complex functionalities. It's straightforward. Field Service Management is definitely a wonderful product that IFS has developed because it caters to field services. The energy and utility sectors can answer their business needs using the software."
"Feature-wise, I like the way it provides inventory details...It is a stable solution."
"The SAP S/4HANA Cloud has greatly improved our business processes. With SAP hosting the backend, database (HANA), and the application, we get all new features and security patches seamlessly according to SAP's schedule. Everything, including certifications and integrations, stays up to date for the customer. We achieve almost zero downtime, which is very important. The cloud setup provides redundancy, so if something happens at one site, it's seamless to switch."
"Speed has improved and getting analytical reports has been simplified."
"I like that it saves every transaction, so anything is traceable."
"The most valuable features of SAP S/4HANA Cloud are the detailed solution costing, integration, and built-in analytics."
"The guidance SAP offers for implementing the product is clear and the online resources are great."
"We like the web portal or interface, which is great. The user experience is much better than the current traditional SAP landscape."
"What I like the most about SAP S4HANA is how reliable and powerful it is."
"The solution's most valuable feature is the seamless integration of different modules into one solution."
 

Cons

"Sometimes from the sales perspective, clients don't always fully understand how large a task or a project they're getting involved in when they decide, "We're going to switch across to IFS." They could probably do a little bit more, maybe around preparing people for these projects."
"There are certain digital features that need to be incorporated, such as IOP."
"The solution's initial setup process was complex...The technical support my company receives from the implementation partners of the solution is not that great."
"The solution needs to improve its documentation and user-friendliness."
"There should be some improvements in the predefined templates in IFS Applications."
"The CRM was shaky and although this improves in Apps 10, there is room for improvement."
"Customization needs to be improved."
"IFS Applications is not robust enough to handle high-volume transactions, so it's not suitable for larger enterprises."
"When it comes to the SAP PM material's module, it would be nice to see the inclusion of predictive analytics."
"The pricing is way over any of the other ERPs, and the bank integrations are not perfect. There are a lot of costs for other implementations and integrations with Salesforce and other systems. Rather than being a fully-fledged system on its own like most of the other ERPs, it relies too much on developed integrations by the implementation partner."
"The only thing I would improve is the overall user experience, particularly the mobile app. S/4HANA is a powerful, scalable platform, but the user experience isn't positive. It's a bit complex. The look and feel aren't attractive, and the mobile experience isn't great."
"The user experience has some room for improvement. S/4HANA covers various scenarios based on the best business practices, but users complain about its user experience. It is not a user-friendly ERP solution. I rate the current UX seven out of 10."
"Sales data processing was cumbersome with many mandatory inputs. We normalized this by pulling the data out, manipulating it, and sending it back. We also had unique requirements for controlling product availability, ATP checks, and prioritization for certain customers. These were areas specific to our business model that we handled outside the tool."
"The product could be improved by enhancing its user interface to make it more intuitive and by increasing the customization options for tracking and reporting, which would better align with our specific needs."
"SAP S/4HANA Cloud's customization can be improved."
"They can improve the interface. It has a client-server kind of interface, which is kind of old."
 

Pricing and Cost Advice

"The additional cost that comes with the solution includes the overhead of the people who are trying to fix the tool issues. These people are trying to reproduce the issue and report it to the technical support and testing with them which is huge. It is the cost of quality in the end."
"I consider it to be a well-priced solution compared to other mid-range or high-end ERP solutions."
"Compared to SAP, the pricing for IFS Applications was very affordable. People using the solution would find that it's worth the money."
"There are varying license levels that you can purchase."
"It is better to buy implementation services from IFS than from partners"
"The pricing of the solution may appear to be expensive for smaller companies with only tens of users; however, for larger and mid-size industrial companies, IFS is able to win deals and the pricing is competitive in the market."
"IFS Applications are competitive in terms of pricing compared to other vendors, such as SAP, Oracle, and Epicor. They are generally cheaper, especially for licensing costs."
"Pricing is an area that could be improved. They could be more competitive."
"S/4HANA is an enterprise solution that many can't afford. You must invest a lot to get the most out of it. It isn't cheap. I rate the price seven out of 10."
"The tool's pricing is reasonable."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing a seven out of ten."
"The license for S/4HANA is expensive, and the licensing structure is hard to understand. The admin license is something like 500 euros per user. Other ERP solutions allowed you to pick only the modules you need. The SAP ECC version requires you to take all the modules even if you are not using them."
"The licensing process for SAP S/4HANA Cloud has worked well."
"SAP S/4 Hana isn't cheap, but its value depends on how much you can leverage from it. It's not just about the system but how well your people are trained to use it and adapt to derive benefits."
"It's very expensive."
"The pricing of SAP S/4HANA Cloud is on the higher side."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Manufacturing Company
10%
Government
7%
Energy/Utilities Company
7%
Computer Software Company
15%
Manufacturing Company
12%
Construction Company
6%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IFS Applications?
Scalability-wise, I rate the solution a nine or ten out of ten since it is an extremely scalable solution that can be used for various use cases with thousands of users.
What is your experience regarding pricing and costs for IFS Applications?
The product is reasonably priced. The costs are justified by the value provided, considering the comprehensive features and minimal need for customization. I rate the pricing a seven out of ten.
What needs improvement with IFS Applications?
I am not able to recall much about batch. Documentation-wise, they need more. There is not much available online, and the documentation availability is on the lower side compared to other products,...
What do you like most about SAP S/4HANA Cloud?
The manufacturing area is a good feature.
What is your experience regarding pricing and costs for SAP S/4HANA Cloud?
SAP S/4HANA Cloud is very expensive, both to purchase and maintain. It's important to evaluate the costs of recruiting and maintaining trained personnel as it's not just a one-time payment yet requ...
What needs improvement with SAP S/4HANA Cloud?
The system is very heavy and requires a lot of resources and a dedicated team. It is costly to maintain, demanding trained professionals, which adds to the expenses. This makes the overall cost ver...
 

Also Known As

IFS Applications, Assyst, IFS Cloud
SAP S4HANA Cloud
 

Overview

 

Sample Customers

China Airlines, Electrolux Group, Babcock, Cimcorp, Sky, Multiplex, Veolia. 
La Trobe University, Carrefour Comércio e Indústria Ltda, Delaware Consulting and Corning Inc.
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