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IFS Cloud Platform vs SAP S/4HANA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
IFS Cloud users saw a 4.5x ROI in 18 months, with full benefits realized in two to three years.
Sentiment score
8.2
SAP S/4HANA users see long-term ROI through cost reduction and efficiency, benefiting large entities more than smaller ones.
We have observed a good return on investment, with calculations based on a five-year ROI plan.
 

Customer Service

Sentiment score
6.1
IFS Cloud support is responsive in Australia, but regional inconsistencies and speed issues highlight need for improved communication.
Sentiment score
6.9
SAP S/4HANA support receives mixed reviews, with strengths in expertise but areas needing improvement in response time and process efficiency.
The quality of technical support from SAP can be rated as eight out of ten.
The quality of customer service is excellent, and the speed is commendable.
 

Scalability Issues

Sentiment score
7.7
IFS Cloud Platform is scalable, adaptable, and suitable for complex organizations, but core modifications and updates can be challenging.
Sentiment score
7.9
SAP S/4HANA is highly scalable for medium to large enterprises, adapting well to cloud environments with customization flexibility.
SAP S/4HANA scales exceptionally well.
 

Stability Issues

Sentiment score
8.2
IFS Cloud Platform is praised for its stability and reliability, with few unplanned outages and rare performance issues.
Sentiment score
8.0
SAP S/4HANA is generally stable and reliable, with skilled teams enhancing performance, though customizations can affect stability.
 

Room For Improvement

IFS Cloud Platform requires improvements in usability, integration, pricing, customization, mobile compatibility, AI integration, support, and documentation.
Feedback on SAP S/4HANA highlights UI simplification, better app integration, more custom options, and improved AI, documentation, and support.
It could be improved by focusing on user-related challenges, as end users might face certain difficulties.
The cost of their support services could be more affordable.
 

Setup Cost

IFS Cloud Platform offers competitive pricing with flexible licensing, best purchased directly due to partner training limitations.
SAP S/4HANA is expensive with complex licensing, varying by deployment, user count, and modules, challenging affordability for smaller firms.
It's higher compared to similar peer solutions.
The cost of support services could be made more affordable.
 

Valuable Features

IFS Cloud Platform users appreciate its customizable, adaptive features, intuitive interface, and seamless integration across finance, CRM, and warehouse management.
SAP S/4HANA offers a user-friendly interface, real-time analytics, and robust integration, enhancing adaptability and efficiency for businesses.
It enables the posting of transactions and allows us to see the impact across various application scenarios, providing significant benefits for business.
Its analytics capabilities are valuable as they enhance data analysis and insights.
 

Categories and Ranking

IFS Cloud Platform
Ranking in ERP
9th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
30
Ranking in other categories
CRM (12th), Customer Experience Management (7th), Field Service Management (1st), Help Desk Software (8th), Activity Based Costing Software (7th), Enterprise Asset Management (EAM) (2nd), Local Government CRM (4th), IT Asset Management (8th), IT Service Management (ITSM) (6th), License Management (2nd)
SAP S/4HANA
Ranking in ERP
2nd
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
106
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the ERP category, the mindshare of IFS Cloud Platform is 2.4%, down from 2.5% compared to the previous year. The mindshare of SAP S/4HANA is 15.7%, up from 15.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Patrick Abi Habib - PeerSpot reviewer
I like the connectivity and interfaces, but the reporting could be more user-friendly
IFS uses Crystal Report mostly, which isn't too user-friendly. Developing reports isn't easy and requires a lot of dev time. Since SAP bought it, Crystal Report has become more complicated to use on IFS. You have a dashboard for reporting that is good, but it's incomplete. Most of our clients use Power BI or some additional tooling for BI. I worked on a third-party system called Harmony Solution. This French company produces a reporting tool that I feel is better than Crystal Report for IFS. They could also improve the plugin for Excel data migration to clarify its use. Many clients use it for massive amounts of data, which affects their systems. There is no communication about that. Clients use the Excel plugin because they know it works, but it does not always work the way it should. They need to improve the plugin's performance or inform customers to limit their use. Migration jobs are often based on Excel inputs, particularly CSV files. That can cause issues when operating across several countries. For example, say I'm working on a French PC collaborating with someone in India who uses an Indian PC. Excel will transform the file based on the country's language, and the input data will be wrong. I believe they are trying to fix this with the smart data tool in the cloud.
VARUN-JAIN - PeerSpot reviewer
The solution is highly scalable, with solid performance and integration
S/4HANA implementation is always complex because you need to configure it to work with your infrastructure. SAP only provides the license, not hardware, but they will connect you with a partner like HPE or IBM. It's extremely costly if you ask for SAP to implement it, but you can deploy through some vendor like HCL, TC, Infosys, or Capgemini, and then you need to enlist a hardware partner. The complexity also varies by industry. If it's a small industry with $40 million of revenue annually, the business processes will be simple. However, deployment is tricky for heavy manufacturing, energy, etc.
report
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Manufacturing Company
10%
Government
7%
Construction Company
7%
Educational Organization
38%
Computer Software Company
9%
Manufacturing Company
9%
University
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IFS Applications?
Scalability-wise, I rate the solution a nine or ten out of ten since it is an extremely scalable solution that can be used for various use cases with thousands of users.
What is your experience regarding pricing and costs for IFS Applications?
The product is reasonably priced. The costs are justified by the value provided, considering the comprehensive features and minimal need for customization. I rate the pricing a seven out of ten.
What needs improvement with IFS Applications?
The solution's reporting tools still require improvement. The current functionality could be more user-friendly and flexible, which can lead to increased reliance on service partners for custom cha...
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What needs improvement with SAP S4HANA?
The cost of their support services could be more affordable. It's currently an expensive proposition.
What is your primary use case for SAP S4HANA?
We have several different application scenarios that we are implementing, including procurement, sales, and finance.
 

Also Known As

IFS Applications, Assyst, IFS Cloud
SAP S4HANA
 

Learn More

 

Overview

 

Sample Customers

China Airlines, Electrolux Group, Babcock, Cimcorp, Sky, Multiplex, Veolia. 
Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
Find out what your peers are saying about IFS Cloud Platform vs. SAP S/4HANA and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.