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NetSuite ERP vs SAP S/4HANA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
6.3
SAP S/4HANA customer service is generally good, but response times and support quality can vary based on agreements.
 

Room For Improvement

No sentiment score available
Sentiment score
5.0
SAP S/4HANA needs UI improvements, better integration, increased customization, cost reduction, and enhanced support for user satisfaction.
 

Scalability Issues

No sentiment score available
Sentiment score
7.9
SAP S/4HANA is praised for scalability and integration, ideal for large businesses but may challenge smaller ones with costs.
 

Setup Cost

No sentiment score available
Sentiment score
2.5
SAP S/4HANA pricing is complex and costly, challenging smaller businesses, with substantial fees for licensing, implementation, and support.
 

Stability Issues

No sentiment score available
Sentiment score
8.0
SAP S/4HANA is highly rated for stability, with minor issues resolved by updates, requiring proper infrastructure for optimal performance.
 

Valuable Features

No sentiment score available
Sentiment score
8.2
SAP S/4HANA enhances productivity with user-friendly UI, real-time processing, scalability, integration, and industry-specific functionalities.
 

Categories and Ranking

NetSuite ERP
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
35
Ranking in other categories
Activity Based Costing Software (5th), Billing Software (1st), Cloud ERP (2nd)
SAP S/4HANA
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
104
Ranking in other categories
ERP (2nd)
 

Mindshare comparison

While both are Enterprise Resource Planning solutions, they serve different purposes. NetSuite ERP is designed for Cloud ERP and holds a mindshare of 35.6%, up 29.7% compared to last year.
SAP S/4HANA, on the other hand, focuses on ERP, holds 16.2% mindshare, up 14.9% since last year.
Cloud ERP
ERP
 

Featured Reviews

Venkat Sudni - PeerSpot reviewer
It's a user-friendly cloud-based solution that startups and small businesses can afford
Setting up NetSuite ERP is pretty straightforward. It's a plug-and-play solution that comes with the default bundle. We uploaded our GLs and charter accounts and added our company code to the architecture. It can be up and running in under a month. It takes at least five people to deploy NetSuite.
VARUN-JAIN - PeerSpot reviewer
The solution is highly scalable, with solid performance and integration
S/4HANA implementation is always complex because you need to configure it to work with your infrastructure. SAP only provides the license, not hardware, but they will connect you with a partner like HPE or IBM. It's extremely costly if you ask for SAP to implement it, but you can deploy through some vendor like HCL, TC, Infosys, or Capgemini, and then you need to enlist a hardware partner. The complexity also varies by industry. If it's a small industry with $40 million of revenue annually, the business processes will be simple. However, deployment is tricky for heavy manufacturing, energy, etc.
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Top Industries

By visitors reading reviews
Educational Organization
44%
Computer Software Company
9%
Manufacturing Company
6%
Financial Services Firm
4%
Educational Organization
38%
Manufacturing Company
9%
Computer Software Company
9%
University
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about NetSuite ERP?
The inventory feature in NetSuite ERP is very valuable to me because it provides clear estimates about the depreciation of details and includes useful mobile modules.
What is your experience regarding pricing and costs for NetSuite ERP?
If you buy it through Europe or North America, it is quite expensive. However, if you can buy it from developing markets according to NetSuite, you can get significant discounts, up to 70%.
What needs improvement with NetSuite ERP?
Reports are good but not perfect. The custom reports could be improved. The initial setup process for reports can be a bit complicated and may require more user-friendly options. My previous compan...
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What needs improvement with SAP S4HANA?
In future releases, I would like to see more availability zones and VPCs so customers have more freedom to choose. Also, more training so customers can utilize the training enablement.
What is your primary use case for SAP S4HANA?
I'm an architect. S/4HANA is an intelligent enterprise. When an organization needs an application or software to run its operations, S/4HANA comes into play. SAP is the market leader in ERP. S/4HAN...
 

Also Known As

No data available
SAP S4HANA
 

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Overview

 

Sample Customers

2Pure, Accuvant, Actian, Adtegrity, Advantage Sign Supply, All-Safe Pool Safety Products, Alton Lane, AMC Liquidators
Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
Find out what your peers are saying about Oracle, NetSuite, SAP and others in Cloud ERP. Updated: October 2024.
816,406 professionals have used our research since 2012.