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NetSuite ERP vs SAP S/4HANA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.4
NetSuite ERP outperforms QuickBooks with enhanced currency handling, scalability, and quick ROI through improved management, support, and cost reduction.
Sentiment score
5.1
SAP S/4HANA offers high long-term ROI by enhancing efficiency, reducing costs, and providing innovation despite initial investments.
My current organization finds NetSuite ERP really helpful for cost reduction and return on investment in the long run.
Software Developer at Techasoft Pvt Ltd.
It's not a matter of the solution; it's a matter of the clients and the approach that we follow.
Works at a consultancy with 10,001+ employees
If we can maximize that, we can get the full price benefit of the solution.
Principal Instrument and Control at PETRONAS
We have observed a good return on investment, with calculations based on a five-year ROI plan.
Account executive at Cisco
 

Customer Service

Sentiment score
4.6
NetSuite ERP support is mixed; praised for responsiveness yet criticized for slow responses and inexperienced staff, with service quality tier-dependent.
Sentiment score
6.2
SAP S/4HANA support is mostly satisfactory, with varying experiences influenced by response times, partnership levels, and team efficiency.
I cannot get any contact directly with Oracle, as they redirect you to a partner.
Principle Consultant at iOCO
For the support of NetSuite ERP, I find that you have to buy it to get fast responses.
Software Developer at Techasoft Pvt Ltd.
A traditional challenge with SAP support is that SAP teams only support the standard functions, which are part of the product.
Delivery Head- IT Shared Services at a manufacturing company with 5,001-10,000 employees
Establishing the right channels was a challenge, as BTP was new to everyone, including our SAP contacts.
Chief Executive Officer at LogicalDNA Solutions
I would rate the support a ten because there are a lot of knowledge-based articles published, and most of them are available online.
Program Director at KloudData Inc.
 

Scalability Issues

Sentiment score
7.5
NetSuite ERP is highly scalable, effectively managing growth and complexity with adaptable modules and cloud-based flexibility.
Sentiment score
7.7
SAP S/4HANA offers flexible scaling in cloud environments, praised for adaptability but can be costly for smaller firms.
For golden partners, NetSuite ERP provides more options and enhanced reliability for scalability.
Sr Analyst at Freelance
SAP S/4HANA scales exceptionally well.
Enterprise Architect at a manufacturing company with 10,001+ employees
It is very easy to scale within businesses, especially when a new business falls within the range.
Project accountant at Montego Upstream Services Limited
Scalability is a key strength of SAP, especially for HANA, compared to all the other ERPs.
Delivery Head- IT Shared Services at a manufacturing company with 5,001-10,000 employees
 

Stability Issues

Sentiment score
7.3
NetSuite ERP is highly reliable with 99.9% uptime, seamless upgrades, minimal bugs, but occasionally affected by server issues.
Sentiment score
7.7
SAP S/4HANA is stable and reliable with some challenges in data handling, customizations, and infrastructure-dependent performance variations.
Sometimes I wait thirty, forty, or fifty seconds for a screen to refresh.
Principle Consultant at iOCO
For any issues, Workato contacts NetSuite ERP directly to resolve tickets or problems.
Sr Analyst at Freelance
The SAP HANA system is not very easy to unlock, and it's something strange as, compared to other databases, when transaction logs are full, you stop the system, run the transaction log backups, and then restart.
Associate Partner - SAP Solution Architect and MDG expert at a tech services company with 11-50 employees
Not very often, but it can happen, especially with user load; if many people use the system at the same time, there might be issues depending on various factors.
Enterprise Architect at E.ON
I rate the stability of SAP S_4HANA as fairly stable because we have never experienced any downtime from SAP, and the performance is good.
Head of IT at Genix Pharma (Private) Limited
 

Room For Improvement

NetSuite ERP faces user interface and customization challenges, lacking features and support, with a complex setup and high pricing.
SAP S/4HANA requires better integration, usability, and cost adjustment, alongside improved migration, support, and predictive analytics features.
The addition of AI features in NetSuite ERP would enable automatic triggering, approval processes, and event streams to IT teams or cross-functional teams.
Sr Analyst at Freelance
My sales and warehouse managers don't find the demand planning feature effective.
Software Developer at Techasoft Pvt Ltd.
The way that lists refresh and the way the drop-downs work are not very intuitive.
Principle Consultant at iOCO
Organizations face challenges like adapting to new technologies rapidly, and whether customers are early or late adopters influences their experience.
Managing Director at a recruiting/HR firm with 501-1,000 employees
I can perform a lot of data manipulation directly on SAP using S-One, without having to resort to Excel, unlike with View ID.
Project accountant at Montego Upstream Services Limited
The performance of the SAP interface could be improved.
Associate Partner - SAP Solution Architect and MDG expert at a tech services company with 11-50 employees
 

Setup Cost

NetSuite ERP pricing is usage-based, varies by users/modules, and can start around $50,000 with potential discounts.
SAP S/4HANA is costly, with various licensing models and high pricing, often challenging for smaller businesses compared to competitors.
My IT managers say that some of their features are quite expensive.
Software Developer at Techasoft Pvt Ltd.
It's higher compared to similar peer solutions.
Account executive at Cisco
Most users or IT professionals typically criticize the high price of SAP license costs.
Enterprise Architect at E.ON
It's not easy to have a clear understanding of the price and the value, especially if I talk about the business transaction platform.
Associate Partner - SAP Solution Architect and MDG expert at a tech services company with 11-50 employees
 

Valuable Features

NetSuite ERP offers robust features like customizable dashboards, real-time reporting, and automation, enhancing efficiency and decision-making.
SAP S/4HANA enhances business operations with integrated features, real-time analytics, user-friendly interfaces, and cloud-based scalability.
The interface is easily understandable even for a common user, unlike the NetSuite ERP direct website which requires more technical knowledge.
Sr Analyst at Freelance
NetSuite ERP's inventory management feature has helped optimize stock levels and customer satisfaction because the inventory management module is decent.
Software Developer at Techasoft Pvt Ltd.
The most valuable feature I find in NetSuite ERP is that it functions as an accounting package for our accounting needs.
Principle Consultant at iOCO
It enables the posting of transactions and allows us to see the impact across various application scenarios, providing significant benefits for business.
Enterprise Architect at a manufacturing company with 10,001+ employees
The way SAP has helped our customers is by establishing a discipline where industry-specific operations and SAP's standard processes work hand in hand, improving resource utilization, material movement control, and cost control.
Chief Executive Officer at LogicalDNA Solutions
The insights given help us make strategic decisions.
Technical Lead at a manufacturing company with 10,001+ employees
 

Categories and Ranking

NetSuite ERP
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
38
Ranking in other categories
Activity Based Costing Software (6th), Billing Software (3rd), Cloud ERP (3rd)
SAP S/4HANA
Average Rating
8.4
Reviews Sentiment
6.1
Number of Reviews
125
Ranking in other categories
ERP (1st)
 

Mindshare comparison

While both are Enterprise Resource Planning solutions, they serve different purposes. NetSuite ERP is designed for Cloud ERP and holds a mindshare of 14.4%, down 28.3% compared to last year.
SAP S/4HANA, on the other hand, focuses on ERP, holds 6.4% mindshare, down 14.8% since last year.
Cloud ERP Market Share Distribution
ProductMarket Share (%)
NetSuite ERP14.4%
Oracle Fusion Cloud ERP16.2%
SAP S/4HANA Cloud9.9%
Other59.5%
Cloud ERP
ERP Market Share Distribution
ProductMarket Share (%)
SAP S/4HANA6.4%
SAP ERP11.6%
Microsoft Dynamics 365 Business Central4.4%
Other77.6%
ERP
 

Featured Reviews

SM
Sr Analyst at Freelance
Integration tools streamline financial operations and enhance data management
The most beneficial feature in Workato is its accessibility. The interface is easily understandable even for a common user, unlike the NetSuite ERP direct website which requires more technical knowledge. In Workato, NetSuite ERP provides options for new employee records, invoice reports, and batch files processing. The batch processing capability allows handling up to 10,000 records simultaneously, which reduces tasks and processing time significantly. Regarding scalability, NetSuite ERP offers excellent options and reduces manual interventions through automation. In the past three months, I have observed improvements in their options and data storage capabilities, showing enhanced scalability compared to previous versions.
Deepak Madhavan - PeerSpot reviewer
Delivery Head- IT Shared Services at a manufacturing company with 5,001-10,000 employees
Implementation simplifies ERP management with comprehensive data integration and visibility
A lot of people would say the pricing. SAP is seen as quite expensive even now. It doesn't work for smaller or medium optimizations. The licensing and pricing could be looked at. In Brownfield migration, the trade-off between greenfield and brownfield means you either keep it clean or match the business requirements. Sometimes, it's not possible to do both. While ValixAPI provides significant support in making those decisions and the SAP consultant is very useful, we are still dependent on past history and how it was originally set up. I wouldn't call that a real disadvantage, yet more accessible consulting would be beneficial. Incorporating all other cloud products, like APO or IPP, into the S/4 house might also help.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
9%
Financial Services Firm
7%
Retailer
6%
Manufacturing Company
13%
Computer Software Company
12%
Outsourcing Company
9%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise7
Large Enterprise5
By reviewers
Company SizeCount
Small Business51
Midsize Enterprise26
Large Enterprise53
 

Questions from the Community

What do you like most about NetSuite ERP?
The inventory feature in NetSuite ERP is very valuable to me because it provides clear estimates about the depreciation of details and includes useful mobile modules.
What is your experience regarding pricing and costs for NetSuite ERP?
The initial cost for NetSuite ERP depends on the business size. My IT managers say that some of their features are quite expensive.
What needs improvement with NetSuite ERP?
Some clients in my past complained about the accounting setup, as it requires people who already have knowledge about NetSuite ERP. They don't appreciate having to pay for consultants or specialist...
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What needs improvement with SAP S4HANA?
In my opinion, areas of SAP S/4HANA that have room for improvement would be in AI and insights generation, which would be a good enhancement for the future. Currently, this analytics is still drive...
What is your primary use case for SAP S4HANA?
My experience with SAP S_4HANA involves working on several projects helping customers prepare their transition from ECC to SAP S_4HANA. My role was to study the gap and technical feasibility by exe...
 

Also Known As

No data available
SAP S4HANA
 

Overview

 

Sample Customers

2Pure, Accuvant, Actian, Adtegrity, Advantage Sign Supply, All-Safe Pool Safety Products, Alton Lane, AMC Liquidators
Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
Find out what your peers are saying about Oracle, SAP, NetSuite and others in Cloud ERP. Updated: December 2025.
879,853 professionals have used our research since 2012.