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NetSuite ERP vs SAP S/4HANA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetSuite ERP
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
35
Ranking in other categories
Activity Based Costing Software (6th), Billing Software (1st), Cloud ERP (2nd)
SAP S/4HANA
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
119
Ranking in other categories
ERP (1st)
 

Mindshare comparison

While both are Enterprise Resource Planning solutions, they serve different purposes. NetSuite ERP is designed for Cloud ERP and holds a mindshare of 22.3%, down 34.5% compared to last year.
SAP S/4HANA, on the other hand, focuses on ERP, holds 13.7% mindshare, down 15.9% since last year.
Cloud ERP
ERP
 

Featured Reviews

Venkat Sudni - PeerSpot reviewer
It's a user-friendly cloud-based solution that startups and small businesses can afford
Setting up NetSuite ERP is pretty straightforward. It's a plug-and-play solution that comes with the default bundle. We uploaded our GLs and charter accounts and added our company code to the architecture. It can be up and running in under a month. It takes at least five people to deploy NetSuite.
Deepak Madhavan - PeerSpot reviewer
Implementation simplifies ERP management with comprehensive data integration and visibility
A lot of people would say the pricing. SAP is seen as quite expensive even now. It doesn't work for smaller or medium optimizations. The licensing and pricing could be looked at. In Brownfield migration, the trade-off between greenfield and brownfield means you either keep it clean or match the business requirements. Sometimes, it's not possible to do both. While ValixAPI provides significant support in making those decisions and the SAP consultant is very useful, we are still dependent on past history and how it was originally set up. I wouldn't call that a real disadvantage, yet more accessible consulting would be beneficial. Incorporating all other cloud products, like APO or IPP, into the S/4 house might also help.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"As NetSuite ERP is a cloud product, a valuable feature I found in it is the very friendly user interface. You can set up shortcuts within the applications for frequently used reports or navigation. You can also customize dashboards in NetSuite ERP. Another feature I found valuable in the solution is good reporting. It has many industry-standard reports focused on finance and inventory. I also like the seamless switching between production and test environments and that you can customize the environments within NetSuite ERP. For example, you can put banners on your test and production environments to differentiate or segregate the logins to prevent mistakes. The solution is pretty easy to use and navigate, and it's more of a lightweight software. I like that it's a cloud product, so work is done on the front end rather than the back end. There's also a community for NetSuite ERP where you can raise your queries and issues. You'll find other people sharing experiences about common issues so you can get quick fixes from the community."
"The most valuable feature in NetSuite ERP is the user interface."
"NetSuite is a better value than some competing solutions. The fee structure is simpler, and other ERP solutions don't offer as many options for configuration."
"We leverage the core platform but are able to add additional functionality for ease of use, tailored processes, and industry related reporting."
"The most valuable aspect of NetSuite ERP is the multi-subsidiary portion, it is the strongest across all the other ERPs. If you want to do consolidations, it works a lot better than other tools."
"Every year, they release a new version."
"The inventory feature in NetSuite ERP is very valuable to me because it provides clear estimates about the depreciation of details and includes useful mobile modules."
"The features that have been most effective in improving the financial management perspective include the budgeting, revenue recognition, and accounting perspectives."
"S4HANA is a completely integrated solution. It's an end-to-end ERP system with strong manufacturing and financial integration, which is not common among ERPs. And it's a solution that's driven by industry best practices."
"The solution can scale well."
"It is a scalable solution."
"I am really happy to use HANA since it is highly syndicated with public office systems."
"SAP S/4HANA is a very easy-to-use and user-friendly solution."
"The features that I find most helpful in my day-to-day operations with SAP S/4HANA are primarily related to data management. Real-time data analytics has significantly enhanced decision-making processes by providing instant insights into business processes and trends. The user experience with the SAP S/4HANA interface has also seen notable improvements, particularly in terms of a more friendly and personalized UI."
"The performance of the solution is excellent."
"The integration is quick to implement and very user-friendly."
 

Cons

"NetSuite is good for data management, but it's missing payroll features."
"The communication has been peculiar, and the overall commercial process has been less than satisfactory."
"It would be great if they offered localization for Central America."
"Improvement-wise, it should be more customizable. Currently, you can't enhance the product yourself in terms of development for any applications unless you've got a very strong and big development team. Those are the skills that are in very short supply."
"In NetSuite ERP, they should focus on offering better customization options."
"The pricing is high."
"The solution's initial setup process was complex."
"Additionally, adding advanced modules such as AI components or customer service modules could help the system become more scalable."
"The solution could be more user-friendly for regular users and developers."
"SAP support provides resolves all our problems, but the response time is slower than our customers expect. Maybe it's because they have such a large customer base and are always occupied, but that's one area all our customers mention."
"Scalability is somewhat of an issue."
"The tool's high cost is an area of concern where improvements are required."
"Technical support has been declining. They aren't as responsive as they used to be."
"The scalability could be better."
"SAP S/4HANA is a robust front-end solution compared to other web technologies available. However, screen design in SAP EFI might not be as extensive."
"The integration could be made a little simpler in terms of design and implementation."
 

Pricing and Cost Advice

"When people buy ERP, it's a competitive situation and the pricing is paramount."
"The price is less than the cost of daily hours."
"It is expensive."
"It's very competitively priced due to it being a subscription model. So, clients are quite happy with the pricing. I would rate it an eight out of ten in terms of pricing."
"NetSuite ERP has a cost per module you want to use, and then you have the license per user."
"Pricing for NetSuite ERP is okay, but it could be better. The licensing model for NetSuite ERP is based on the number of modules and users. The standard license covers up to twenty-five users. If you have more than twenty-five users, you'll have to buy the premium license, which would double the price. For one module with five user licenses, the cost is between $40,000 to $50,000."
"There is an annual license required to use this solution."
"I would advise that you first meet with and scope out your project with a NetSuite VAR (Value Added Reseller)."
"The price of this product is an issue for some customers."
"There is an annual license for SAP S4HANA."
"I have heard others saying that SAP is only for big companies that have money."
"The solution is expensive."
"As for pricing, it depends on the business size and flow. If it's a medium-sized business, it might seem affordable, but for larger businesses with complex processes, it could be considered expensive."
"The price of SAP S4HANA could be cheaper."
"The implementation costs of SAP is substantial."
"There is a license to use this solution."
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Top Industries

By visitors reading reviews
Educational Organization
46%
Computer Software Company
9%
Manufacturing Company
6%
Financial Services Firm
4%
Educational Organization
40%
Manufacturing Company
9%
Computer Software Company
9%
University
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about NetSuite ERP?
The inventory feature in NetSuite ERP is very valuable to me because it provides clear estimates about the depreciation of details and includes useful mobile modules.
What is your experience regarding pricing and costs for NetSuite ERP?
If you buy it through Europe or North America, it is quite expensive. However, if you can buy it from developing markets according to NetSuite, you can get significant discounts, up to 70%.
What needs improvement with NetSuite ERP?
Reports are good but not perfect. The custom reports could be improved. The initial setup process for reports can be a bit complicated and may require more user-friendly options. My previous compan...
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What needs improvement with SAP S4HANA?
There could be a bit more competitiveness in their licensing and pricing.
What is your primary use case for SAP S4HANA?
It is a great product to be implemented for different industries for my customers. Can it be used globally?
 

Comparisons

 

Also Known As

No data available
SAP S4HANA
 

Overview

 

Sample Customers

2Pure, Accuvant, Actian, Adtegrity, Advantage Sign Supply, All-Safe Pool Safety Products, Alton Lane, AMC Liquidators
Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
Find out what your peers are saying about Oracle, NetSuite, SAP and others in Cloud ERP. Updated: February 2025.
841,004 professionals have used our research since 2012.