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NetSuite ERP vs SAP S/4HANA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetSuite ERP
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
35
Ranking in other categories
Activity Based Costing Software (5th), Billing Software (1st), Cloud ERP (2nd)
SAP S/4HANA
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
111
Ranking in other categories
ERP (2nd)
 

Mindshare comparison

While both are Enterprise Resource Planning solutions, they serve different purposes. NetSuite ERP is designed for Cloud ERP and holds a mindshare of 34.0%, up 32.9% compared to last year.
SAP S/4HANA, on the other hand, focuses on ERP, holds 15.3% mindshare, up 15.4% since last year.
Cloud ERP
ERP
 

Featured Reviews

Venkat Sudni - PeerSpot reviewer
It's a user-friendly cloud-based solution that startups and small businesses can afford
Setting up NetSuite ERP is pretty straightforward. It's a plug-and-play solution that comes with the default bundle. We uploaded our GLs and charter accounts and added our company code to the architecture. It can be up and running in under a month. It takes at least five people to deploy NetSuite.
Cirvesh-Daga - PeerSpot reviewer
Offers an indispensable Order-to-Cash feature along with easy integrations, but the analytics features need improvement
SAP S/4HANA provides a standard setup process. Several third-party tools are available to integrate with the SAP ecosystem. Some customers of our organization find SAP S/4HANA very easy to use, and some are adopting the solution due to prior familiarity with the SAP ecosystem. The licensing changes implemented in Oracle JD Edwards have also made a few customers of our organization adopt SAP S/4HANA. The Order-to-Cash feature is indispensable and irreplaceable in SAP S/4HANA. Almost every customer I have worked with in my organization finds the Order-to-Cash feature extremely valuable. For Order-to-Cash using SAP S/4HANA, a company needs to consider the local regulations at one point. SAP can help with all such local regulations. I wouldn't recommend SAP S/4HANA for a small or medium-sized company. The integration capabilities of SAP S/4HANA are as good as those of its competitor products. A reliable middleware product will be needed in SAP S/4HANA especially if discrete ERP, MES and CRM are present in the project. The integration of SAP S/4HANA will also be dependent on the strategies and vision laid out by the enterprise architect. Integrations for the solution can be done in both ELT and ETL, and both has its pros and cons.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I recommend this product to professional services companies and those with complex international financial requirements. NetSuite ERP has strong capabilities in the finance domain that other ERPs may lack."
"We use it for the projects we do in the telecom industry."
"NetSuite ERP is good for a trading company that involves buying and selling."
"The initial setup is easy."
"We leverage the core platform but are able to add additional functionality for ease of use, tailored processes, and industry related reporting."
"The most valuable feature is that it works according to how the Internet works."
"The project management aspect and the timesheets are valuable, especially for ensuring that our milestone billings are automated properly. From a manufacturing perspective, it is more to do with the entire management of the inventory, the overall finance, consolidation of books of accounts, and managing the profit and loss in a more effective manner."
"Every year, they release a new version."
"The Order-to-Cash feature is indispensable"
"The solution's most valuable features are performance and processes."
"I can verify and provide the overall financial aid report and also the management report."
"SAP S4HANA version 1909 is stable. We have not gone live with 2020 yet."
"The scalability has been good."
"The most valuable feature is probably the full integration with the finance system."
"It is more or less a very, very smooth and seamless product. Day by day they are increasing their technology features and they are keen to resolve the issues. India has a complex business scenario and SAP is thinking about that and resolving the issues day by day."
"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
 

Cons

"I would like to see improved customization options in NetSuite ERP, possibly through generative modules, to enhance flexibility and efficiency."
"There is a lot of room for improvement. Multiple manufacturing features need to be updated on NetSuite. More functionalities need to be added. I think there are a lot of functionalities coming out for warehouse management systems and manufacturing automation via advanced manufacturing functionalities. I think they need to improve a little more on those aspects and make it easier on the scheduling aspect."
"The solution could be more stable."
"If they could provide more integration options to connect with different products, that would be ideal."
"The solution's initial setup process was complex."
"The areas that this product needs to improve on is the implementation and inventory processes."
"In NetSuite ERP, they should focus on offering better customization options."
"The solution is not user-friendly and it is complex to use."
"It would be very good to merge the SuccessFactors or other solutions with S/4HANA to make it one suite. They could have a single dashboard for all types of products. I have many embedded solutions."
"Starting out on the solution can be a bit complex and difficult."
"It would be beneficial if the pricing structure could be made more flexible and adaptable to suit the needs of different organizations.Besides this the scalability also needs consideration improvement. I believe support could be improved by providing more specific and detailed answers rather than generic responses."
"The common issues being raised right now by the end users are mostly related to the usability."
"The problem with the tool is that its complexity is very high."
"The cost of their support services could be more affordable. It's currently an expensive proposition."
"You will not see convenient user experiences with SAP S4HANA's website or application."
"In an upcoming release, it would be beneficial to have more practical intelligence in the system, such as protective maintenance, or artificial intelligence."
 

Pricing and Cost Advice

"It is expensive."
"The price is less than the cost of daily hours."
"Regarding costs, it's not just about licensing. Customization recurring costs can become expensive over five to eight years, especially with new releases. However, NetSuite ERP integrates well with third-party applications, so it can still be used for finance while another ERP is used for localized production."
"NetSuite ERP has a cost per module you want to use, and then you have the license per user."
"When people buy ERP, it's a competitive situation and the pricing is paramount."
"It's very competitively priced due to it being a subscription model. So, clients are quite happy with the pricing. I would rate it an eight out of ten in terms of pricing."
"There is an annual license required to use this solution."
"Pricing for NetSuite ERP is okay, but it could be better. The licensing model for NetSuite ERP is based on the number of modules and users. The standard license covers up to twenty-five users. If you have more than twenty-five users, you'll have to buy the premium license, which would double the price. For one module with five user licenses, the cost is between $40,000 to $50,000."
"The solution often does not survive our shortlist round because it is very expensive when compared to other products."
"People concerned about the costs need to evaluate whether implementing this system is profitable."
"It's quite expensive. However, it can be expensive to maintain the solution."
"I have heard others saying that SAP is only for big companies that have money."
"The price of this product is an issue for some customers."
"We pay for an annual license."
"Available at a high price"
"This is not the cheapest solution on the market, so you need to invest seriously in it. As a solid product, it has a solid price. It's definitely one of the more expensive tools on the market, but it's also one of the best products on the market."
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Top Industries

By visitors reading reviews
Educational Organization
45%
Computer Software Company
9%
Manufacturing Company
6%
Financial Services Firm
4%
Educational Organization
39%
Computer Software Company
9%
Manufacturing Company
9%
University
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about NetSuite ERP?
The inventory feature in NetSuite ERP is very valuable to me because it provides clear estimates about the depreciation of details and includes useful mobile modules.
What is your experience regarding pricing and costs for NetSuite ERP?
If you buy it through Europe or North America, it is quite expensive. However, if you can buy it from developing markets according to NetSuite, you can get significant discounts, up to 70%.
What needs improvement with NetSuite ERP?
Reports are good but not perfect. The custom reports could be improved. The initial setup process for reports can be a bit complicated and may require more user-friendly options. My previous compan...
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What needs improvement with SAP S4HANA?
The cost of their support services could be more affordable. It's currently an expensive proposition.
What is your primary use case for SAP S4HANA?
We have several different application scenarios that we are implementing, including procurement, sales, and finance.
 

Comparisons

 

Also Known As

No data available
SAP S4HANA
 

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Overview

 

Sample Customers

2Pure, Accuvant, Actian, Adtegrity, Advantage Sign Supply, All-Safe Pool Safety Products, Alton Lane, AMC Liquidators
Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
Find out what your peers are saying about Oracle, NetSuite, SAP and others in Cloud ERP. Updated: December 2024.
831,265 professionals have used our research since 2012.