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SAP S/4HANA pros and cons

Vendor: SAP

4.2 out of 5

119 reviews
95% willing to recommend

1,878 followers

Pros & Cons summary

SAP S/4HANA delivers powerful, customizable tools that streamline operations with an in-memory database for enhanced data processing speed. Its finance module offers strong integration, while scalability suits varying business sizes. Real-time analytics improve decision-making but high costs limit smaller business accessibility. Required integration improvements, limited customization, and complex setups pose challenges. Support services need enhancement for better user assistance.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

SAP S/4HANA offers end-to-end ERP integration, allowing seamless connectivity between various business processes.

The software provides excellent performance and efficiency, thanks to its in-memory and high-performance database.

It is highly scalable and suitable for companies of various sizes, making it adaptable to growing business needs.

Fiori design and embedded AI enhance user experience and operational efficiency, facilitating intelligent business operations.

SAP S/4HANA supports real-time data analytics, helping facilitate instant insights and strategic decision-making for businesses.

CONS

SAP S/4HANA has high implementation and setup costs, making it expensive for small businesses.

Customization is limited, requiring extensive planning for implementation.

Integration with third-party platforms and tools is challenging.

Technical support and response times have declined, affecting user experience.

The migration process to SAP S/4HANA is complex and resource-intensive.

SAP S/4HANA Pros review quotes

Director at T-Systems International GmbH

May 29, 2024

The Order-to-Cash feature is indispensable

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FranciscoSantos

Director at Pixel Studio PTY

Jun 18, 2024

The solution's most valuable feature is integration.

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AS

Mechanical Engineer at a real estate/law firm with 1,001-5,000 employees

Aug 2, 2020

It is a very powerful, highly customizable tool.

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Free Report: SAP S/4HANA Reviews and More

Learn what your peers think about SAP S/4HANA. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.

838,640 professionals have used our research since 2012.

Co-founder & Partner at idiligence Solution

May 29, 2024

The solution provides real-time compliance and auditing

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reviewer1717746

SAP Technology Manager at a financial services firm with 5,001-10,000 employees

Jan 12, 2022

It is more or less a very, very smooth and seamless product. Day by day they are increasing their technology features and they are keen to resolve the issues. India has a complex business scenario and SAP is thinking about that and resolving the issues day by day.

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Founder, CEO at AccelSoft Infotech

Jun 24, 2024

The finance module is the best thing. It integrates well with other modules, which makes it the best ERP available.

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Chakrapani Mishra

Practice Head at Arete Global

May 20, 2024

The speed of executing reports has increased significantly. We no longer need day-minus-one business processing.

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reviewer2342484

Senior Manager at a tech services company with 501-1,000 employees

May 29, 2024

I have no issues with the stability of the product, as everything seems to be fine.

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reviewer1676889

Project and Service delivery Manager at a tech services company with 11-50 employees

Dec 16, 2021

One of the most valuable features, which we used the most, was the FI module, for finance. It involved controlling, account receivables, account payables, and complete financial steering.

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Senior Architect at a construction company with 10,001+ employees

Apr 27, 2021

The solution can scale well.

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SAP S/4HANA Cons review quotes

Director at T-Systems International GmbH

May 29, 2024

The analytics part of SAP S/4HANA needs to be improved

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FranciscoSantos

Director at Pixel Studio PTY

Jun 18, 2024

SAP S/4HANA is an expensive solution.

Read full review

AS

Mechanical Engineer at a real estate/law firm with 1,001-5,000 employees

Aug 2, 2020

It requires a lot of planning to implement the product correctly.

Read full review

Free Report: SAP S/4HANA Reviews and More

Learn what your peers think about SAP S/4HANA. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.

838,640 professionals have used our research since 2012.

Co-founder & Partner at idiligence Solution

May 29, 2024

The licensing of SAP S/4HANA needs to be improved

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reviewer1717746

SAP Technology Manager at a financial services firm with 5,001-10,000 employees

Jan 12, 2022

If I can highlight one point that could be improved, when we talk about other ERPs, like Oracle, nowadays these ERPs provide free integration with other ERPs. For example, there is an API for banks integrated into every tool and every product form requires that bank integration in order to give real time data into the ERP. But SAP is charging a lot for that particular bank integration scenario and I think it should be free because other ERPs are providing this feature built in to the ERP. People always ask us about the integration and how much it will cost to go with that solution, so people are thinking about this.

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Founder, CEO at AccelSoft Infotech

Jun 24, 2024

There are certain limitations of the cloud version for customization.

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Chakrapani Mishra

Practice Head at Arete Global

May 20, 2024

There might be some restrictions in the public cloud.

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reviewer2342484

Senior Manager at a tech services company with 501-1,000 employees

May 29, 2024

I think that the cost is a big area of concern, considering what users get out of the tool.

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reviewer1676889

Project and Service delivery Manager at a tech services company with 11-50 employees

Dec 16, 2021

S/4HANA could be improved with better integration. At the moment, a main issue I see is that there's so much growth in the functionality, complementary modules, and cloud solutions which were acquired by SAP and which extend the functionality of the SAP ERP suite. It looks to me that they tend to acquire more and more functionality from acquisitions, but they don't invest enough effort into making them integrated with S/4HANA or ERP. I would say that the functionality is great, but integration is something which still needs more attention. Instead of focusing on acquisitions, they should invest, integrate, and better the existing portfolio of products in SAP. It would help us, as implementors, to have a more complex or compact solution.

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Senior Architect at a construction company with 10,001+ employees

Apr 27, 2021

We would like to see more DevOps capabilities in the future.

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