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Infor LX vs SAP S/4HANA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

No sentiment score available
Sentiment score
8.2
SAP S/4HANA users see long-term ROI through cost reduction and efficiency, benefiting large entities more than smaller ones.
We have observed a good return on investment, with calculations based on a five-year ROI plan.
 

Customer Service

Sentiment score
4.8
Infor LX support receives mixed feedback, with praise for efficiency but concerns about slow response and need for technical expertise.
Sentiment score
6.9
SAP S/4HANA support receives mixed reviews, with strengths in expertise but areas needing improvement in response time and process efficiency.
I've experienced support both locally and from the United States, with recent experiences reflecting a need for the team to deepen their technical understanding for quicker response times.
The quality of customer service is excellent, and the speed is commendable.
The quality of technical support from SAP can be rated as eight out of ten.
 

Scalability Issues

No sentiment score available
Sentiment score
7.9
SAP S/4HANA is highly scalable for medium to large enterprises, adapting well to cloud environments with customization flexibility.
SAP S/4HANA scales exceptionally well.
 

Stability Issues

No sentiment score available
Sentiment score
8.0
SAP S/4HANA is generally stable and reliable, with skilled teams enhancing performance, though customizations can affect stability.
 

Room For Improvement

Infor LX requires improved connectors, performance, user interface, server speed, modern technology, and better support and guidance.
Feedback on SAP S/4HANA highlights UI simplification, better app integration, more custom options, and improved AI, documentation, and support.
The user interface of Infor LX needs significant enhancement to be more user-friendly.
The cost of their support services could be more affordable.
It could be improved by focusing on user-related challenges, as end users might face certain difficulties.
 

Setup Cost

SAP S/4HANA is expensive with complex licensing, varying by deployment, user count, and modules, challenging affordability for smaller firms.
Pricing is variable due to different deals and discounts, typically starting at around $2000 US dollars for one license.
It's higher compared to similar peer solutions.
The cost of support services could be made more affordable.
 

Valuable Features

Infor LX enhances integration, automates processes, and streamlines operations by reducing manual input across manufacturing and accounting.
SAP S/4HANA offers a user-friendly interface, real-time analytics, and robust integration, enhancing adaptability and efficiency for businesses.
Infor LX is effective for planning, manufacturing, and distribution processes.
It enables the posting of transactions and allows us to see the impact across various application scenarios, providing significant benefits for business.
Its analytics capabilities are valuable as they enhance data analysis and insights.
 

Categories and Ranking

Infor LX
Ranking in ERP
18th
Average Rating
7.2
Reviews Sentiment
5.7
Number of Reviews
5
Ranking in other categories
No ranking in other categories
SAP S/4HANA
Ranking in ERP
2nd
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
106
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the ERP category, the mindshare of Infor LX is 1.5%, up from 1.2% compared to the previous year. The mindshare of SAP S/4HANA is 15.7%, up from 15.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Enrique Hernandez - PeerSpot reviewer
A robust solution with excellent support that needs to modernize its server technology
Infor LX has a great strength but a great weakness too. Its strength is that it's based on AS/400 or Power i, a robust technology and platform. However, it is harder to manage admin most of the time. For example, you must have a skilled network admin who knows AS/400. If you want to make any customizations or satellite apps in LX, you must have somebody who knows AS/400 programming. That's RLPG programming. Infor LX has a robust infrastructure, but it has room for improvement. It should have a more modern framework. I know that the last version, 8.3.5 has some improvements in Java, but I will be looking into some platforms other than AS/400. They run a cloud version, but that wasn't our case because we didn't migrate it. But the on-premise version has room for improvement. I would incorporate more modern technology and not base it on AS/400.
VARUN-JAIN - PeerSpot reviewer
The solution is highly scalable, with solid performance and integration
S/4HANA implementation is always complex because you need to configure it to work with your infrastructure. SAP only provides the license, not hardware, but they will connect you with a partner like HPE or IBM. It's extremely costly if you ask for SAP to implement it, but you can deploy through some vendor like HCL, TC, Infosys, or Capgemini, and then you need to enlist a hardware partner. The complexity also varies by industry. If it's a small industry with $40 million of revenue annually, the business processes will be simple. However, deployment is tricky for heavy manufacturing, energy, etc.
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Top Industries

By visitors reading reviews
Manufacturing Company
20%
Computer Software Company
15%
Financial Services Firm
6%
Comms Service Provider
6%
Educational Organization
38%
Computer Software Company
9%
Manufacturing Company
9%
University
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Infor LX?
One of the things I love about Infor LX is that everything is integrated.
What needs improvement with Infor LX?
Infor LX has a great strength but a great weakness too. Its strength is that it's based on AS/400 or Power i, a robust technology and platform. However, it is harder to manage admin most of the tim...
What is your primary use case for Infor LX?
We run the solution on-premises but on a private cloud belonging to an IaC company. We have a remote connection to the private cloud. The organization Infor LX is installed for is a cable manufactu...
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What needs improvement with SAP S4HANA?
The cost of their support services could be more affordable. It's currently an expensive proposition.
What is your primary use case for SAP S4HANA?
We have several different application scenarios that we are implementing, including procurement, sales, and finance.
 

Comparisons

 

Also Known As

Infor ERP LX, ERP LX
SAP S4HANA
 

Learn More

 

Overview

 

Sample Customers

Shaklee Corporation, Clover Dairy, Cremer, Group Dekko
Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
Find out what your peers are saying about Infor LX vs. SAP S/4HANA and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.