Infor LX and SAP S/4HANA are competing solutions in the enterprise resource planning category. Infor LX seems to have the upper hand due to its cost-effectiveness and dedicated customer support, while SAP S/4HANA offers a wide range of advanced features justifying its higher cost.
Features: Infor LX offers robust industry-specific capabilities including strong manufacturing processes, supply chain management, and interactive planning features. SAP S/4HANA provides comprehensive automation, advanced analytics, and extensive cloud support, along with its versatile technology enhancements.
Room for Improvement: Infor LX could improve its cloud readiness, expand analytics capabilities, and streamline reporting features. SAP S/4HANA could enhance user-friendliness, reduce deployment complexity, and offer more affordable support options.
Ease of Deployment and Customer Service: Infor LX benefits from simpler implementation and steady customer support. SAP S/4HANA allows flexible deployment options such as cloud and hybrid models, but its complexity can lead to extended deployment times. SAP's support is substantial yet costlier.
Pricing and ROI: Infor LX is acknowledged for lower initial setup costs with a quicker ROI thanks to efficient processes and affordable maintenance. SAP S/4HANA requires a higher upfront investment but delivers substantial ROI due to its extensive features and scalability, supporting its premium price point.
We have observed a good return on investment, with calculations based on a five-year ROI plan.
I've experienced support both locally and from the United States, with recent experiences reflecting a need for the team to deepen their technical understanding for quicker response times.
The quality of customer service is excellent, and the speed is commendable.
The quality of technical support from SAP can be rated as eight out of ten.
SAP S/4HANA scales exceptionally well.
The user interface of Infor LX needs significant enhancement to be more user-friendly.
The cost of their support services could be more affordable.
It could be improved by focusing on user-related challenges, as end users might face certain difficulties.
Pricing is variable due to different deals and discounts, typically starting at around $2000 US dollars for one license.
It's higher compared to similar peer solutions.
The cost of support services could be made more affordable.
Infor LX is effective for planning, manufacturing, and distribution processes.
It enables the posting of transactions and allows us to see the impact across various application scenarios, providing significant benefits for business.
Its analytics capabilities are valuable as they enhance data analysis and insights.
SAP S4HANA is an ERP (enterprise resource planning) system that uses sophisticated technologies including machine learning and AI. It is most commonly used to integrate and manage business functions and is an ideal solution for large enterprises. The platform includes supplier relationship management (SRM), customer relationship management (CRM), supply chain management (SCM), and product lifecycle management (PLM) functionality.
SAP S4HANA offers three different deployment options:
SAP S4HANA Features
SAP S4HANA has many valuable key features, including:
SAP S4HANA Benefits
Some of the benefits of using SAP S4HANA include:
Reviews from Real Users
Below are some reviews and helpful feedback written by SAP S4HANA users.
A Mechanical Engineer at a construction company says, “It is a very powerful, highly customizable tool. The most valuable feature is that the reporting is fast. We can see the results from that in that our commissions come in fast. That is the main advantage.”
Another reviewer, a SAP Technology Manager at a financial services firm, mentions, "It is more or less a very, very smooth and seamless product. Day by day they are increasing their technology features and they are keen to resolve the issues. India has a complex business scenario and SAP is thinking about that and resolving the issues day by day. In terms of the features I have found most valuable, I don't think that there is any lack or any gap process-wise. SAP is a very good tool."
A Project and Service delivery Manager at a tech services company comments, "One of the most valuable features, which we used the most, was the FI module, for finance. It involved controlling, account receivables, account payables, and complete financial steering."
A Senior Architect at a construction company states, “The POD applications are very useful to us. There are a few POD apps which we are using for different business scenarios. They are quite interesting.” He also adds, “The initial setup is pretty straightforward. The documentation is very good. The solution can scale well. The solution is stable.”
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