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Microsoft Dynamics AX vs SAP S/4HANA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Dynamics AX
Ranking in ERP
4th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
55
Ranking in other categories
Activity Based Costing Software (3rd)
SAP S/4HANA
Ranking in ERP
1st
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
119
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the ERP category, the mindshare of Microsoft Dynamics AX is 6.4%, up from 6.4% compared to the previous year. The mindshare of SAP S/4HANA is 13.7%, down from 15.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

SherifAnter - PeerSpot reviewer
The sales and distribution modules are robust, and reliable, and seldom encounter issues
In GP, there are certain features like financial reporting that aren't part of the core GP package. Users might need to install additional components for these features. For example, there's a reseller product called Management Reporter, but many users would prefer to have the reporting capabilities integrated within GP itself, rather than relying on external tools. The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools. Additionally, you might be aware that in 2028, GP is expected to reach its end of life. Microsoft has already ceased selling GP to new customers. It's essentially the same product, but this marks the final year for GP's availability.
Deepak Madhavan - PeerSpot reviewer
Implementation simplifies ERP management with comprehensive data integration and visibility
A lot of people would say the pricing. SAP is seen as quite expensive even now. It doesn't work for smaller or medium optimizations. The licensing and pricing could be looked at. In Brownfield migration, the trade-off between greenfield and brownfield means you either keep it clean or match the business requirements. Sometimes, it's not possible to do both. While ValixAPI provides significant support in making those decisions and the SAP consultant is very useful, we are still dependent on past history and how it was originally set up. I wouldn't call that a real disadvantage, yet more accessible consulting would be beneficial. Incorporating all other cloud products, like APO or IPP, into the S/4 house might also help.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The production is a valuable feature."
"Support is really good."
"The most valuable features of Microsoft Dynamics AX are field services and the vendor collaboration portal. Both of the features are very good."
"This solution's most valuable feature is its workflow for purchase orders and inventory."
"The tool's most important capabilities are for retail and finance. Microsoft Dynamics AX 2012 doesn't have many integration capabilities, but Microsoft 365 has the most capabilities to integrate with any type of standalone software and has many more features."
"One of the valuable features of the solution is how easy it is to use."
"In terms of features, GP offers a wide range of strong capabilities, particularly in the financial module."
"The tool's most valuable feature is reporting."
"We leverage the finance and add-on modules of SAP S/4HANA, including Alibaba integration, CRM integration, and production planning. These features are highly configurable and provide excellent visibility into our systems. While I appreciate the introduction of in-memory computing as a feature, I haven't had the opportunity to delve deep into this feature."
"The features that I find most helpful in my day-to-day operations with SAP S/4HANA are primarily related to data management. Real-time data analytics has significantly enhanced decision-making processes by providing instant insights into business processes and trends. The user experience with the SAP S/4HANA interface has also seen notable improvements, particularly in terms of a more friendly and personalized UI."
"The most valuable feature is that HANA loads from memory, which means it loads very quickly."
"We can do a lot with S/4HANA, like HR, sales, distribution, production planning, quality management, transport management, and more."
"I have found the most valuable feature to be the SAP Fiori application."
"It provides a cohesive user interface, even when building applications outside SAP with the OpenUI framework, offering a seamless customer experience."
"The solution provides real-time compliance and auditing"
"SAP S/4HANA is an integrated application, which is its greatest strength."
 

Cons

"Change management could be better."
"They should include some modules related to solving customer problems or resolving support tickets from our customers — like a help desk for ERPs."
"From a consultant's point of view, I recommend an enhancement in terms of detailed documentation for the products on the website."
"The product needs improvement in procurement planning. It also needs to include a production scheduling feature."
"Microsoft could provide more flexible hardware requirements that can scale with the volume of data being processed rather than providing only a minimum requirement."
"There is no Arabic interface in Microsoft Business Central, which is a big weak point."
"It needs better financials and reporting from the system, not through Excel."
"The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools."
"There are certain limitations of the cloud version for customization."
"The initial setup could be better. They can make the process a little easier. The functions that we require will be available in the next release. We specifically need a new model, and I think we have some versions to implement. I already read on the SAP website that some functionalities we are waiting for are available in this new version."
"The cost of the solution is quite high. It needs to be adjusted."
"In future releases, I would like to see more availability zones and VPCs so customers have more freedom to choose"
"In my opinion, there's room for improvement in SAP S/4HANA based on customer requirements. The solution already includes advanced technologies like AI functionalities, but improvements can be made in areas like UI and pricing. For example, making the UI more user-friendly or reducing the cost could enhance the overall experience for clients and customers. The goal is to provide everything customers need with just one click, ensuring convenience and efficiency in accessing information and performing tasks."
"SAP is seen as quite expensive even now. It doesn't work for smaller or medium optimizations."
"The solution could improve by making customization easier. The on-premise version is a lot more flexible."
"The classic interface needs improvement"
 

Pricing and Cost Advice

"The pricing is expensive."
"The initial investment cost goes up due to the hidden cost."
"Microsoft Dynamics AX is expensive."
"I purchased the license once, and there is a license with a partner that I pay for annually."
"We pay for licensing yearly to use Microsoft Dynamics AX."
"The solution is expensive."
"It's too expensive for customers to take this on themselves. As partners, we will buy this on behalf of the customers and then charge this value for each project."
"The yearly licenses are priced okay."
"As for pricing, it depends on the business size and flow. If it's a medium-sized business, it might seem affordable, but for larger businesses with complex processes, it could be considered expensive."
"SAP is a costly product in terms of maintenance for an organization who has reached a particular level."
"Regarding pricing, I don't regularly deal with the financial aspects, but it is not a cheap solution."
"The pricing model is based on an annual license."
"The price of this product is an issue for some customers."
"The tool's price can be reasonable for large organizations, but it might not be suitable for small organizations with a small number of users."
"The price could be lower."
"SAP S4HANA is expensive and for smaller businesses, it is very difficult for them to have the budget."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
11%
Financial Services Firm
6%
Retailer
6%
Educational Organization
38%
Computer Software Company
9%
Manufacturing Company
9%
University
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Microsoft Dynamics AX?
DAX is actually well supported by its development. Given that even in this old version of AX and taking into account that its predecessor D365 has been around since 2017, the DAX ERP is still worki...
What is your primary use case for Microsoft Dynamics AX?
Right now, we are moving to a new ERP platform. It is in the cloud, and because of that, the cloud pushes updates every quarter, which could technically break our products. We are looking into an a...
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What needs improvement with SAP S4HANA?
There could be a bit more competitiveness in their licensing and pricing.
What is your primary use case for SAP S4HANA?
It is a great product to be implemented for different industries for my customers. Can it be used globally?
 

Also Known As

Dynamics AX, Axapta, MS Dynamics AX
SAP S4HANA
 

Overview

 

Sample Customers

ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
Find out what your peers are saying about Microsoft Dynamics AX vs. SAP S/4HANA and other solutions. Updated: March 2025.
842,194 professionals have used our research since 2012.