Try our new research platform with insights from 80,000+ expert users

Infor M3 vs Microsoft Dynamics AX comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Infor M3 customer service is praised for responsiveness but criticized for delays, limited expertise, and inflexible support processes.
No sentiment score available
 

Room For Improvement

Sentiment score
4.6
Infor M3 needs simplification, cloud options, better integration, enhanced support, and improved global finance adaptation and AI features.
No sentiment score available
 

Scalability Issues

Sentiment score
7.8
Infor M3 is highly scalable, supporting diverse business sizes, and excels especially with AWS integration, receiving positive user ratings.
No sentiment score available
 

Setup Cost

No sentiment score available
Infor M3 pricing varies by users and modules, is costly but negotiable, and is cheaper than tier-one solutions.
No sentiment score available
 

Stability Issues

Sentiment score
8.0
Infor M3 is stable with some outdated technology issues, improving through better sales-functional collaboration, rated 7-9 for stability.
No sentiment score available
 

Valuable Features

Sentiment score
7.6
Infor M3 excels with ease of use, customization, and adaptability, making it ideal for diverse industrial applications.
No sentiment score available
 

Categories and Ranking

Infor M3
Ranking in ERP
12th
Ranking in Activity Based Costing Software
8th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Microsoft Dynamics AX
Ranking in ERP
5th
Ranking in Activity Based Costing Software
3rd
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
54
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the ERP category, the mindshare of Infor M3 is 4.4%, up from 3.8% compared to the previous year. The mindshare of Microsoft Dynamics AX is 6.7%, up from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Q&A Highlights

it_user550989 - PeerSpot reviewer
Mar 21, 2017
 

Featured Reviews

Pravinkumar Bhandare - PeerSpot reviewer
The solution is a reliable, stable, and cost-saving ERP
Different countries have different finance practices, but I believe they need to fine-tune their practices to match industry standards. Practices vary from country to country, for example, in India, it is different than in the US. Sometimes, clients require alternate processes that are not standard, but they claim that these are the standard practices in their industry. At those times, we feel that the option required is not available with the solution. This is not the case only for Infor M3. Other ERPs also have the same problem. We can't mold the ERP to fit the customer's requirements. There are some standards in place because many screens and programs are integrated into the finance process. We can't make modifications to fit the client's requirements. The customer needs specific screens for different users, so if that program is in place, we have one planning tool in Infor M3. Planners need to know all things related to manufacturing, purchase, and sales in order to make decisions about planning. In one of my clients, I came across the requirement that they were asking for user authority in the planning tool. This is not the case though, because all planners need to know all things. However, on the manufacturing side, we can say that the person who is working with machine operations only needs to know machine-related information and doesn't need knowledge of products or sales. That standard industry is available, so we can give access to the user as per their needs. If the maintenance people are there, we can give them limited access, but if the planner is there, we need to give them all access according to industry standards. However, this requirement from the client side is not possible with the standard Infor software, but Infor can consider implementing it if the need is larger for many customers.
SherifAnter - PeerSpot reviewer
The sales and distribution modules are robust, and reliable, and seldom encounter issues
In GP, there are certain features like financial reporting that aren't part of the core GP package. Users might need to install additional components for these features. For example, there's a reseller product called Management Reporter, but many users would prefer to have the reporting capabilities integrated within GP itself, rather than relying on external tools. The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools. Additionally, you might be aware that in 2028, GP is expected to reach its end of life. Microsoft has already ceased selling GP to new customers. It's essentially the same product, but this marks the final year for GP's availability.
report
Use our free recommendation engine to learn which ERP solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Answers from the Community

it_user550989 - PeerSpot reviewer
Mar 21, 2017
Mar 21, 2017
Can you share the reasoning behind your consideration to switch? Which features are you looking for in a new/different solution?
2 out of 6 answers
it_user326337 - PeerSpot reviewer
Nov 15, 2016
Can you share the reasoning behind your consideration to switch? Which features are you looking for in a new/different solution?
it_user550989 - PeerSpot reviewer
Nov 16, 2016
Old installation M3 EOL soon. Manufacturing Economy customer orders Service Modern, scalable, cloudavailable and html5 solution Joakim
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
11%
Wholesaler/Distributor
7%
Retailer
7%
Computer Software Company
14%
Manufacturing Company
12%
Financial Services Firm
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infor M3?
The product's initial setup phase is easy.
What needs improvement with Infor M3?
I haven't received any complaints from the customers' end related to the product. The product's technical support has certain shortcomings. Sometimes, my company doesn't get a proper response from ...
What is your primary use case for Infor M3?
In my company, I use the tool for back-end data or to control the entries in the back-end database. My company also extracts data, after which it gets pushed to the data lake and data fabric, and t...
What needs improvement with Microsoft Dynamics AX?
The 2012 version is obsolete, and we don't have any support for it.
What is your primary use case for Microsoft Dynamics AX?
My clients' use cases for the product cover domains like retail, manufacturing, IT communications, and HR.
 

Also Known As

Infor Lawson M3, Lawson M3
Dynamics AX, Axapta, MS Dynamics AX
 

Learn More

 

Overview

 

Sample Customers

Grosfillex, High Five Sportswear, L_derach, OTK Group, PHS Group, Propper International, Red Wing Shoe Company, Reynolds Catering Supplies, Saudi Diesel, Sheetz, Zeppelin, Zodiac Aerospace
ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Find out what your peers are saying about Infor M3 vs. Microsoft Dynamics AX and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.