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Microsoft Dynamics AX pros and cons

Vendor: Microsoft
3.8 out of 5
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2,936 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Microsoft Dynamics AX is highly praised for its comprehensive manufacturing module, particularly in addressing product costing for industries like tuna canning.
It boasts of stable performance, meeting various business needs with a well-structured system.
Users appreciate its seamless integration capability, especially with third-party applications and its noteworthy vendor collaboration portal.
The scalability of Microsoft Dynamics AX is exceptional, providing flexibility and customization through its accessible source code.
Its financial modules offer robust features for financial configuration, management reporting, and consolidation, making it a valuable asset for retail and finance sectors.

CONS

Microsoft Dynamics AX requires substantial CPU and memory resources and is moving towards decommissioning, necessitating enhancements in financials and reporting capabilities beyond Excel.
There is a need for more expert resources, a simpler implementation process, and improved training to familiarize users with all functionalities and modules.
The software suffers from performance issues, including slowness in database backup, lack of scalability in older versions, and basic security, which requires significant improvements.
Support needs enhancement, with particular emphasis on more robust regional support and improved technical assistance during deployment and integration processes.
Expansion of third-party integration options and the inclusion of AI-driven features are necessary to improve Microsoft Dynamics AX's capabilities in handling external systems and enhancing overall developer experience.
 

Microsoft Dynamics AX Pros review quotes

SherifAnter - PeerSpot reviewer
Oct 17, 2023
In terms of features, GP offers a wide range of strong capabilities, particularly in the financial module.
OA
Dec 11, 2020
Dynamics AX provides a lot of functionality.
it_user1395636 - PeerSpot reviewer
Aug 26, 2020
It was an okay solution when we delivered hardware and we had to do maintenance.
Learn what your peers think about Microsoft Dynamics AX. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
NB
Nov 25, 2021
The most valuable feature I've found is the UI functionality.
NK
Jan 5, 2024
According to user feedback, the product's most valuable features are modern web-based accessibility and user-friendly interface.
Timpa D Angaye - PeerSpot reviewer
May 16, 2022
It is flexible and cost-effective.
SI
Jul 13, 2021
There's a moderate amount of scalability available.
NJ
Jan 29, 2024
The product's most valuable features are its day-to-day operations, Power BI-driven workspaces, and homepage.
AR
Feb 17, 2022
The installation is extremely simple, and I have had no problems with it.
MuhammadShakeel - PeerSpot reviewer
Apr 23, 2024
It is a scalable solution. Scalability-wise, I rate the solution a ten out of ten.
 

Microsoft Dynamics AX Cons review quotes

SherifAnter - PeerSpot reviewer
Oct 17, 2023
The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools.
OA
Dec 11, 2020
The product is standardised across industries so it is not a good fit for all types of sectors.
it_user1395636 - PeerSpot reviewer
Aug 26, 2020
It is being decommissioned.
Learn what your peers think about Microsoft Dynamics AX. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
NB
Nov 25, 2021
There is also slowness in database backup.
NK
Jan 5, 2024
From a consultant's point of view, I recommend an enhancement in terms of detailed documentation for the products on the website.
Timpa D Angaye - PeerSpot reviewer
May 16, 2022
The product takes some training to get up to speed on all functionality and modules in Microsoft Dynamics AX 2012 ERP system.
SI
Jul 13, 2021
The solution in general just needs a few quality improvements.
NJ
Jan 29, 2024
Microsoft Dynamics AX should include more connectors for third-party integrations. It should also include more features that AI models can govern.
AR
Feb 17, 2022
At times there are issues related to reporting, sometimes with the integration between two or three modules, and sometimes to the logic itself.
MuhammadShakeel - PeerSpot reviewer
Apr 23, 2024
The tool's setup phase and pricing are areas with certain concerns where improvements are required.