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Infor LN vs Microsoft Dynamics AX comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor LN
Ranking in ERP
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
31
Ranking in other categories
No ranking in other categories
Microsoft Dynamics AX
Ranking in ERP
4th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
56
Ranking in other categories
Activity Based Costing Software (3rd)
 

Mindshare comparison

As of April 2025, in the ERP category, the mindshare of Infor LN is 5.5%, up from 4.0% compared to the previous year. The mindshare of Microsoft Dynamics AX is 6.3%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Jarod Dwi - PeerSpot reviewer
ERP integration transforms automation and financial reporting with good support
I use the solution for the manufacturing process, finance, supply chains, and quality It integrates with robotic processing and automation, enhancing our process automation. It also integrates with the PLC system using Mitsubishi and with the MIS software. The solution covers all modules,…
SherifAnter - PeerSpot reviewer
The sales and distribution modules are robust, and reliable, and seldom encounter issues
In GP, there are certain features like financial reporting that aren't part of the core GP package. Users might need to install additional components for these features. For example, there's a reseller product called Management Reporter, but many users would prefer to have the reporting capabilities integrated within GP itself, rather than relying on external tools. The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools. Additionally, you might be aware that in 2028, GP is expected to reach its end of life. Microsoft has already ceased selling GP to new customers. It's essentially the same product, but this marks the final year for GP's availability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our clients appreciate the financial part of the solution, which is usually very complex. The Spanish localization is also very good."
"LN is definitely a stable product. It's number one on Gartner's four quadrants."
"The project module is the best that I've ever seen, and more than that, it's the company's flexibility to change. It means that in our company, Infor LN has the capability to support many kinds of industries."
"It has strong sales, purchase, warehousing, and logistics order management."
"The advantage of Infor LN is the ability to customize some sessions directly to what our business needs."
"The best feature of this solution is it comes as a complete bundle. The solution has effective project, document, and application management. Additionally, the collaboration is fantastic, it is well integrated, and can be customized."
"The most valuable features of Infor LN include its production planning capabilities, its efficiency in running in the cloud, and its ability to handle multi-site, multi-logistic, and multi-finance operations."
"Customer service and support are very good."
"According to user feedback, the product's most valuable features are modern web-based accessibility and user-friendly interface."
"It was an okay solution when we delivered hardware and we had to do maintenance."
"A valuable feature of Microsoft Dynamics AX is that it is stable."
"One of the valuable features of the solution is how easy it is to use."
"The stability is very good."
"There's a moderate amount of scalability available."
"AX is nearly a Tier One product, so implementations are long, but there's a lot of flexibility. Also, the ability to handle different issues found in larger organizations."
"The production is a valuable feature."
 

Cons

"The user interface needs improvement. They should add more automation to reduce the number of clicks per operation."
"The tool is expensive. It needs to refine its planning details."
"There is always room for improvement. Our version of Infor LN is quite old, and we have discussed upgrading."
"Regarding areas for improvement within the solution, I would say that the solution's asset management and quality management need attention."
"The user interface of Infor LN could be more intuitive for common users. Sometimes, it is necessary to have an expert for connections."
"Additionally, the price is challenging in the market."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
"The user interface is not very intuitive for newer users."
"The solution in general just needs a few quality improvements."
"I would never recommend moving to an obsolete product that cannot get support."
"This solution could be improved with more expert resources and an easier implementation process."
"AX does take some time and maintenance."
"We experienced some challenges with the mobile apps due to the insufficient processing capacity to handle the workload effectively."
"There are so many errors."
"The initial setup can be complex at times and has room for improvement."
"Our version has performance issues so it gets stuck and is slow."
 

Pricing and Cost Advice

"The licensing costs for this solution are payable annually. Standard licenses are available, but there is also the option to pay to add extra features."
"The standard pricing is two thousand per year per user. There are no additional costs."
"Only people who undergo training from the companies can learn about Infor products."
"We have to pay a licensing fee for the solution."
"The price of the solution can vary."
"Compared to other high-end ERP software, Infor LN's cost of ownership is lower. The difference isn't huge, though."
"Infor LN is a free solution, and everything is included in the package, such as add-ons."
"The tool’s AMC and support are given on a yearly basis. You need to make monthly payments for support."
"It's too expensive for customers to take this on themselves. As partners, we will buy this on behalf of the customers and then charge this value for each project."
"There is an annual licensing cost for Microsoft Dynamics AX."
"In relation to the cloud, it might be expensive for a longer duration. However, it's essential to consider the demands of enterprise users. While it's cost-effective in the short run, it becomes relatively costly in the long run."
"Licensing is stable, and overall, the users are satisfied with it."
"The platform's price offering is good."
"One license costs $1,000."
"Microsoft Dynamics AX is expensive."
"One client was looking at a $5M SAP proposal and we got AX in just under $2M, and they were very happy with it as they have several sister companies that face $500K SAP upgrades/maintenance seemingly annually."
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Top Industries

By visitors reading reviews
Manufacturing Company
21%
Computer Software Company
14%
Financial Services Firm
6%
Retailer
5%
Computer Software Company
14%
Manufacturing Company
11%
Financial Services Firm
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infor LN?
Most of them who use Infor LN have add-ons connected to ERP. It's either a supplier exchange, or they've got sales problems that are integrated with it.
What is your experience regarding pricing and costs for Infor LN?
Infor LN is cost-effective when compared to solutions like SAP.
What needs improvement with Infor LN?
The user interface of Infor LN could be more intuitive for common users. Sometimes, it is necessary to have an expert for connections.
What needs improvement with Microsoft Dynamics AX?
DAX is actually well supported by its development. Given that even in this old version of AX and taking into account that its predecessor D365 has been around since 2017, the DAX ERP is still worki...
What is your primary use case for Microsoft Dynamics AX?
Right now, we are moving to a new ERP platform. It is in the cloud, and because of that, the cloud pushes updates every quarter, which could technically break our products. We are looking into an a...
 

Also Known As

Infor ERP LN
Dynamics AX, Axapta, MS Dynamics AX
 

Overview

 

Sample Customers

LTH Castings, Gloucester Engineering, Gorman-Rupp, Computer Designs, Instrument Technology, GWA Group Limited, PRIDE Industries, CAV Aerospace, New Scale Technologies Inc.
ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Find out what your peers are saying about Infor LN vs. Microsoft Dynamics AX and other solutions. Updated: April 2025.
848,716 professionals have used our research since 2012.