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Infor LN pros and cons

Vendor: Infor
4.1 out of 5
902 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Infor LN offers a complete bundle including project, document, and application management along with excellent collaboration features.
It is recognized for its strong capabilities in sales, purchase, warehousing, and logistics order management.
Infor LN is especially geared towards large-scale manufacturing industries, providing advanced planning tools and multisite functionality.
The platform excels in handling complex business operations, allowing management of products with up to 2,500 components.
Infor LN facilitates inter-company and international business transactions, supporting mid-sized to large corporations effectively.

CONS

Infor LN needs to integrate more automation processes such as RPA and utilize machine learning within the Internet of Things.
Training is necessary for non-specialists to understand Infor products, which is not straightforward.
Customization and integration require attention, as the cost of migrating to the cloud from a private solution is high.
Customer support could improve in terms of understanding issues before closing tickets and service resolution quality.
The price of Infor LN is considered challenging in the market.
 

Infor LN Pros review quotes

RohitPothani - PeerSpot reviewer
Mar 9, 2023
I would say that it is typically used by large-scale manufacturing industries, especially in discrete manufacturing, and it has proven to work brilliantly.
reviewer1721412 - PeerSpot reviewer
Nov 22, 2021
We have definitely seen a return on our investment with the product.
AbrahamGeorge - PeerSpot reviewer
Feb 15, 2024
Most of them who use Infor LN have add-ons connected to ERP. It's either a supplier exchange, or they've got sales problems that are integrated with it.
Learn what your peers think about Infor LN. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,636 professionals have used our research since 2012.
Ilias Jemili - PeerSpot reviewer
Dec 1, 2022
The initial setup is easy.
Haridas Narayanan - PeerSpot reviewer
Nov 7, 2023
Material planning and predictive planning are both essential aspects.
JS
Dec 29, 2023
It's fast, predicts well, and is basically the best tool in the market for the automotive industry and network planning projects.
Sanjay Patankar - PeerSpot reviewer
Feb 8, 2021
It's not too hard to handle the initial setup.
RP
Jun 27, 2022
It has strong sales, purchase, warehousing, and logistics order management.
ZB
Sep 13, 2024
The most valuable features of Infor LN include its production planning capabilities, its efficiency in running in the cloud, and its ability to handle multi-site, multi-logistic, and multi-finance operations.
Dietmar Müller - PeerSpot reviewer
Oct 17, 2023
The best thing about Infor LN is that you can use it for inter-company business and for international businesses, especially by mid-sized and big companies.
 

Infor LN Cons review quotes

RohitPothani - PeerSpot reviewer
Mar 9, 2023
Regarding areas for improvement within the solution, I would say that the solution's asset management and quality management need attention.
reviewer1721412 - PeerSpot reviewer
Nov 22, 2021
Only people who undergo training from the companies can learn about Infor products.
AbrahamGeorge - PeerSpot reviewer
Feb 15, 2024
When it comes to planning, it's more challenging to consider the entire structure, such as having a specific SKU and wanting to look at the planning for the whole structure. You must delve into individual item details to plan for it with order planning. Therefore, improvements will allow more comprehensive planning for each SKU.
Learn what your peers think about Infor LN. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,636 professionals have used our research since 2012.
Ilias Jemili - PeerSpot reviewer
Dec 1, 2022
It's not that intuitive.
Haridas Narayanan - PeerSpot reviewer
Nov 7, 2023
The user interface is not very intuitive for newer users.
JS
Dec 29, 2023
Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem.
Sanjay Patankar - PeerSpot reviewer
Feb 8, 2021
The user interface needs to be improved.
RP
Jun 27, 2022
The training for Infor LN is not straightforward, so a non-specialist will need training before using it.
ZB
Sep 13, 2024
The user interface of Infor LN is not very user-friendly.
Dietmar Müller - PeerSpot reviewer
Oct 17, 2023
In general, the HR-related part of Infor LN doesn't work properly in Germany, making it an area that requires improvement.