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Infor LN vs Microsoft Dynamics 365 Business Central comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor LN
Ranking in ERP
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
30
Ranking in other categories
No ranking in other categories
Microsoft Dynamics 365 Busi...
Ranking in ERP
3rd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
64
Ranking in other categories
Activity Based Costing Software (2nd)
 

Mindshare comparison

As of March 2025, in the ERP category, the mindshare of Infor LN is 5.4%, up from 3.9% compared to the previous year. The mindshare of Microsoft Dynamics 365 Business Central is 6.3%, down from 6.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Jarod Dwi - PeerSpot reviewer
ERP integration transforms automation and financial reporting with good support
I use the solution for the manufacturing process, finance, supply chains, and quality It integrates with robotic processing and automation, enhancing our process automation. It also integrates with the PLC system using Mitsubishi and with the MIS software. The solution covers all modules,…
StefaanVandesompele - PeerSpot reviewer
Provides end-to-end accounting and finance module at reasonable pricing
365 Business Central integrates with Office 365 to streamline the invoice approval process. This allows businesses to manage and approve invoices efficiently within a unified system. Our organization plans to transition to the Dynamics 365 environment, where various functions will be centralized. We will consolidate everything into one system instead of maintaining multiple databases for each country with local data. Dynamics 365 is fully integrated, which should address many of our challenges when we migrate to this new environment. We look forward to seeing how it performs in practice. The project is progressing well overall, though integrating it with other tools and ensuring Dynamics 365 operates smoothly can be challenging. Dynamics 365 is user-friendly and effective. However, a deeper understanding of its technical capabilities and architecture might be necessary to optimize its use fully. The software landscape is evolving, and achieving the best reporting and functionality with just a click can be complex. A clear vision of what you want to achieve with Dynamics 365 is essential. Proper preparation and configuration are crucial to achieving the desired outcomes. This principle applies not only to Dynamics 365 but to all software packages. Understanding the system's flexibility and adaptability based on your specific business needs is key to its successful implementation. Overall, I rate the solution an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The project module is the best that I've ever seen, and more than that, it's the company's flexibility to change. It means that in our company, Infor LN has the capability to support many kinds of industries."
"It has strong sales, purchase, warehousing, and logistics order management."
"It's fast, predicts well, and is basically the best tool in the market for the automotive industry and network planning projects."
"The best feature of this solution is it comes as a complete bundle. The solution has effective project, document, and application management. Additionally, the collaboration is fantastic, it is well integrated, and can be customized."
"We have definitely seen a return on our investment with the product."
"The best feature of this solution, is that it provides businesses with a way to see information from across different process streams, in one place via dashboards."
"It's not too hard to handle the initial setup."
"Infor LN is compatible with our company size and is cost-effective compared to other ERP solutions like SAP."
"The most valuable feature of Microsoft Dynamics 365 Business Central is the Teams application. I use Teams to share documents amongst my team members, have meetings, and talk to them."
"It is a scalable solution. There are more than 5,000 end users in my organization."
"We are getting more features after switching to Microsoft 365."
"The solution has good dashboard functionalities and export functionalities."
"The most valuable feature of Microsoft Dynamics 365 Business Central is using the Excel sheets on Chrome and other applications."
"The selling feature is the most valuable."
"The platform offers a robust and comprehensive cycle for supply chain and inventory management, with features like minimum and maximum settings, dynamic monitoring of inventory levels, and integration with Microsoft's AI capabilities."
"The product is customizable so we can tune it according to our requirements."
 

Cons

"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
"I would like to see the CRM improved. I would also like to see a supply chain management feature."
"The user interface needs to be improved."
"The tool is expensive. It needs to refine its planning details."
"From a customers' perspective, Infor LN covers most of the processes in the company, but sometimes, they have to choose other tools because of the functionality or the cost of the Infor solution. It covers the core functions of the company—such as financial, operations, logistics, and so on—very well, but it doesn't cover some parts such as invoices, digitization, etc."
"In general, the HR-related part of Infor LN doesn't work properly in Germany, making it an area that requires improvement."
"The user interface needs improvement. They should add more automation to reduce the number of clicks per operation."
"It's not that intuitive."
"Any request that had come from the website had to go through an e-form which was then plugged into Microsoft Dynamics NAV. There was no direct data capture. That was the pain point, where clients had to build e-forms, and that caused delays in transactions and getting information."
"There are some aspects of the solution that is complex."
"The solution's event management can be improved."
"The performance and virtual machine backup is not good with this solution and need improvements."
"The tool needs to work on reporting issues and user interface."
"It would be nice if the integration process was easier."
"The product should improve work optimization."
"They need to improve their processes."
 

Pricing and Cost Advice

"Infor LN is a free solution, and everything is included in the package, such as add-ons."
"I would say that Infor's pricing is competitive compared to other ERP solutions available in the market, such as SAP and Oracle."
"The price of the solution can vary."
"The tool’s AMC and support are given on a yearly basis. You need to make monthly payments for support."
"Only people who undergo training from the companies can learn about Infor products."
"Compared to other high-end ERP software, Infor LN's cost of ownership is lower. The difference isn't huge, though."
"The cost is somewhat high."
"We have to pay a licensing fee for the solution."
"The solution's license is costly compared to other CRM tools."
"I give the solution a seven out of ten for pricing."
"There is an annual cost of using Microsoft Dynamics NAV. The cost is approximately 140,000 INR."
"The cost is one of the benefits. If you don't want to go for the full-blown finance and operations, the pricing model is a lot cheaper and has now switched to being based on a per-user subscription. So, if it's on cloud, you now have an expense instead of a large CapEx. If it's on-prem, you obviously still have to continue with the licensing model that they have, but if you compare the features and functionality, in terms of the price that you pay, I find it's better than other products. My answer on the pricing would be slightly different, depending on the country you're in and the return on investment, based on the size of the company. It's well-priced internationally. I think the new model is priced even better because it's now subscription-based and, if you go for cloud, the return on investment is a lot quicker and if it's expense, you can cap it. If you do take the on-prem version, the licensing is still priced as what it used to be, so that would depend on what country you are in."
"You have to pay a yearly licensing fee for the solution."
"We have a perpetual license to use Microsoft Dynamics NAV."
"Business Central charges a monthly fee of $70 to $100 per user."
"I have some subscription-based customer and a few customers who have perpetual licenses that hosted the application on the cloud."
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Top Industries

By visitors reading reviews
Manufacturing Company
22%
Computer Software Company
14%
Financial Services Firm
6%
Retailer
5%
Computer Software Company
15%
Manufacturing Company
10%
Retailer
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infor LN?
Most of them who use Infor LN have add-ons connected to ERP. It's either a supplier exchange, or they've got sales problems that are integrated with it.
What is your experience regarding pricing and costs for Infor LN?
Infor LN is cost-effective when compared to solutions like SAP.
What needs improvement with Infor LN?
There is always room for improvement. Our version of Infor LN is quite old, and we have discussed upgrading.
What do you like most about Microsoft Dynamics NAV?
The platform offers a robust and comprehensive cycle for supply chain and inventory management, with features like minimum and maximum settings, dynamic monitoring of inventory levels, and integrat...
What is your experience regarding pricing and costs for Microsoft Dynamics NAV?
The pricing for Dynamics 365 Business Central is reasonable. The value for money is very high.
What needs improvement with Microsoft Dynamics NAV?
There is a need for improvement in consolidation and multi-country master data management.
 

Also Known As

Infor ERP LN
Dynamics NAV, MS Dynamics NAV
 

Overview

 

Sample Customers

LTH Castings, Gloucester Engineering, Gorman-Rupp, Computer Designs, Instrument Technology, GWA Group Limited, PRIDE Industries, CAV Aerospace, New Scale Technologies Inc.
Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
Find out what your peers are saying about Infor LN vs. Microsoft Dynamics 365 Business Central and other solutions. Updated: March 2025.
842,296 professionals have used our research since 2012.