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Infor LN vs Microsoft Dynamics 365 Business Central comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor LN
Ranking in ERP
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
31
Ranking in other categories
No ranking in other categories
Microsoft Dynamics 365 Busi...
Ranking in ERP
3rd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
64
Ranking in other categories
Activity Based Costing Software (2nd)
 

Mindshare comparison

As of April 2025, in the ERP category, the mindshare of Infor LN is 5.5%, up from 4.0% compared to the previous year. The mindshare of Microsoft Dynamics 365 Business Central is 6.4%, down from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Jarod Dwi - PeerSpot reviewer
ERP integration transforms automation and financial reporting with good support
I use the solution for the manufacturing process, finance, supply chains, and quality It integrates with robotic processing and automation, enhancing our process automation. It also integrates with the PLC system using Mitsubishi and with the MIS software. The solution covers all modules,…
StefaanVandesompele - PeerSpot reviewer
Provides end-to-end accounting and finance module at reasonable pricing
365 Business Central integrates with Office 365 to streamline the invoice approval process. This allows businesses to manage and approve invoices efficiently within a unified system. Our organization plans to transition to the Dynamics 365 environment, where various functions will be centralized. We will consolidate everything into one system instead of maintaining multiple databases for each country with local data. Dynamics 365 is fully integrated, which should address many of our challenges when we migrate to this new environment. We look forward to seeing how it performs in practice. The project is progressing well overall, though integrating it with other tools and ensuring Dynamics 365 operates smoothly can be challenging. Dynamics 365 is user-friendly and effective. However, a deeper understanding of its technical capabilities and architecture might be necessary to optimize its use fully. The software landscape is evolving, and achieving the best reporting and functionality with just a click can be complex. A clear vision of what you want to achieve with Dynamics 365 is essential. Proper preparation and configuration are crucial to achieving the desired outcomes. This principle applies not only to Dynamics 365 but to all software packages. Understanding the system's flexibility and adaptability based on your specific business needs is key to its successful implementation. Overall, I rate the solution an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is its ability to handle products with up to 2,500 components, making it valuable for streamlining complex business operations."
"The project module is the best that I've ever seen, and more than that, it's the company's flexibility to change. It means that in our company, Infor LN has the capability to support many kinds of industries."
"Our clients appreciate the financial part of the solution, which is usually very complex. The Spanish localization is also very good."
"Infor LN is compatible with our company size and is cost-effective compared to other ERP solutions like SAP."
"Material planning and predictive planning are both essential aspects."
"Customer service and support are very good."
"The most valuable features of Infor LN include its production planning capabilities, its efficiency in running in the cloud, and its ability to handle multi-site, multi-logistic, and multi-finance operations."
"The support is excellent. It is a great company."
"The most important feature of Microsoft Dynamics NAV is that it lets us centralize all our information so that we don't need to rely on any other software outside of Microsoft."
"The tool covers most of the business requirements that most companies have, especially financial institutions."
"The most valuable feature of Microsoft Dynamics 365 Business Central is cloud accessibility."
"This is readily available and affordable, as well as user-friendly and simple to use in my opinion."
"Microsoft products are very good in general. This product is flexible, easy to use, intuitive, and has good capabilities."
"The product is customizable so we can tune it according to our requirements."
"The value for money is very high as it fits the business well."
"The solution is easy to use, flexible, and customizable."
 

Cons

"Additionally, the price is challenging in the market."
"The finance model within this solution does not have very strong reporting functionality, which I would like to see improved."
"Our version of Infor LN is quite old, and we have discussed upgrading."
"It's not that intuitive."
"From a customers' perspective, Infor LN covers most of the processes in the company, but sometimes, they have to choose other tools because of the functionality or the cost of the Infor solution. It covers the core functions of the company—such as financial, operations, logistics, and so on—very well, but it doesn't cover some parts such as invoices, digitization, etc."
"One area that could be improved in Omada Access Points is team communication."
"The tool is expensive. It needs to refine its planning details."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
"The performance and virtual machine backup is not good with this solution and need improvements."
"The reporting tool has room for improvement."
"I would like to have more frequent updates."
"In Thailand, the support here could be better. The process to get an answer is too long."
"The solution must provide more AI features."
"The solution's event management can be improved."
"The initial setup of the solution was quite complex and the troubleshooting involved with that needs to be improved."
"The Power BI integration could be more seamless."
 

Pricing and Cost Advice

"I would say that Infor's pricing is competitive compared to other ERP solutions available in the market, such as SAP and Oracle."
"The price of the solution can vary."
"Only people who undergo training from the companies can learn about Infor products."
"The cost is somewhat high."
"Compared to other high-end ERP software, Infor LN's cost of ownership is lower. The difference isn't huge, though."
"If you use Infor LN in Infor CloudSuite, there is a need to make an early payment for a license, which is approximately 2,500 EUR."
"The standard pricing is two thousand per year per user. There are no additional costs."
"Infor LN is a free solution, and everything is included in the package, such as add-ons."
"The price of Microsoft Dynamics 365 Business Central is reasonable. We pay monthly for the use of the solution."
"Microsoft Dynamics NAV has a pay-as-you-use payment model."
"You have to pay a yearly licensing fee for the solution."
"The deployment cost us $70,000 and we pay around $18,000 annually for support, which we find to be expensive."
"The price of the solution could be reduced to improve their offering."
"The solution's license is costly compared to other CRM tools."
"Its licensing is yearly. In addition to the licensing cost, there is the cost of hosting on Azure."
"The first time we tried to buy the newest version, it was expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
22%
Computer Software Company
13%
Financial Services Firm
6%
Retailer
5%
Computer Software Company
16%
Manufacturing Company
11%
Retailer
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infor LN?
Most of them who use Infor LN have add-ons connected to ERP. It's either a supplier exchange, or they've got sales problems that are integrated with it.
What is your experience regarding pricing and costs for Infor LN?
Infor LN is cost-effective when compared to solutions like SAP.
What needs improvement with Infor LN?
The user interface of Infor LN could be more intuitive for common users. Sometimes, it is necessary to have an expert for connections.
What do you like most about Microsoft Dynamics NAV?
The platform offers a robust and comprehensive cycle for supply chain and inventory management, with features like minimum and maximum settings, dynamic monitoring of inventory levels, and integrat...
What is your experience regarding pricing and costs for Microsoft Dynamics NAV?
The pricing for Dynamics 365 Business Central is reasonable. The value for money is very high.
What needs improvement with Microsoft Dynamics NAV?
There is a need for improvement in consolidation and multi-country master data management.
 

Also Known As

Infor ERP LN
Dynamics NAV, MS Dynamics NAV
 

Overview

 

Sample Customers

LTH Castings, Gloucester Engineering, Gorman-Rupp, Computer Designs, Instrument Technology, GWA Group Limited, PRIDE Industries, CAV Aerospace, New Scale Technologies Inc.
Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
Find out what your peers are saying about Infor LN vs. Microsoft Dynamics 365 Business Central and other solutions. Updated: April 2025.
849,190 professionals have used our research since 2012.