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Infor LN vs Microsoft Dynamics 365 Business Central comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor LN
Ranking in ERP
7th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
28
Ranking in other categories
No ranking in other categories
Microsoft Dynamics 365 Busi...
Ranking in ERP
3rd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
63
Ranking in other categories
Activity Based Costing Software (2nd)
 

Mindshare comparison

As of January 2025, in the ERP category, the mindshare of Infor LN is 5.0%, up from 3.9% compared to the previous year. The mindshare of Microsoft Dynamics 365 Business Central is 6.5%, down from 6.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Jarod Dwi - PeerSpot reviewer
ERP integration transforms automation and financial reporting with good support
I use the solution for the manufacturing process, finance, supply chains, and quality It integrates with robotic processing and automation, enhancing our process automation. It also integrates with the PLC system using Mitsubishi and with the MIS software. The solution covers all modules,…
StefaanVandesompele - PeerSpot reviewer
Provides end-to-end accounting and finance module at reasonable pricing
365 Business Central integrates with Office 365 to streamline the invoice approval process. This allows businesses to manage and approve invoices efficiently within a unified system. Our organization plans to transition to the Dynamics 365 environment, where various functions will be centralized. We will consolidate everything into one system instead of maintaining multiple databases for each country with local data. Dynamics 365 is fully integrated, which should address many of our challenges when we migrate to this new environment. We look forward to seeing how it performs in practice. The project is progressing well overall, though integrating it with other tools and ensuring Dynamics 365 operates smoothly can be challenging. Dynamics 365 is user-friendly and effective. However, a deeper understanding of its technical capabilities and architecture might be necessary to optimize its use fully. The software landscape is evolving, and achieving the best reporting and functionality with just a click can be complex. A clear vision of what you want to achieve with Dynamics 365 is essential. Proper preparation and configuration are crucial to achieving the desired outcomes. This principle applies not only to Dynamics 365 but to all software packages. Understanding the system's flexibility and adaptability based on your specific business needs is key to its successful implementation. Overall, I rate the solution an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would say that it is typically used by large-scale manufacturing industries, especially in discrete manufacturing, and it has proven to work brilliantly."
"I like the tool’s multisite functionality."
"LN is definitely a stable product. It's number one on Gartner's four quadrants."
"Our clients appreciate the financial part of the solution, which is usually very complex. The Spanish localization is also very good."
"It's not too hard to handle the initial setup."
"The best feature of this solution is it comes as a complete bundle. The solution has effective project, document, and application management. Additionally, the collaboration is fantastic, it is well integrated, and can be customized."
"It's fast, predicts well, and is basically the best tool in the market for the automotive industry and network planning projects."
"The most valuable feature is its ability to handle products with up to 2,500 components, making it valuable for streamlining complex business operations."
"The initial setup is easy - because it stands on Microsoft offerings, it's simple and intuitive to use."
"Microsoft Dynamics 365 Business Central is extremely stable as it does not rely on our in-house servers."
"Its most valuable feature is the user interface."
"Microsoft Dynamics NAV is good for smaller-sized companies."
"The solution's integrations and interface are very good."
"One developer is enough to maintain the solution. Microsoft 365 is changing technology. The product is a user-friendly ERP solution."
"The security feature, particularly the encryption, which still builds sensitivity, is one of the most valuable features."
"The most valuable feature of Microsoft Dynamics 365 Business Central is its ease of use, data customization, and smooth integration."
 

Cons

"The finance model within this solution does not have very strong reporting functionality, which I would like to see improved."
"The training for Infor LN is not straightforward, so a non-specialist will need training before using it."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
"In general, the HR-related part of Infor LN doesn't work properly in Germany, making it an area that requires improvement."
"The user interface needs to be improved."
"Only people who undergo training from the companies can learn about Infor products."
"One area that could be improved in Omada Access Points is team communication."
"From a customers' perspective, Infor LN covers most of the processes in the company, but sometimes, they have to choose other tools because of the functionality or the cost of the Infor solution. It covers the core functions of the company—such as financial, operations, logistics, and so on—very well, but it doesn't cover some parts such as invoices, digitization, etc."
"Its task scheduling and manufacturing models need improvement."
"Implementing localizations when we use the system for multiple countries can be quite complex."
"It would be nice if the integration process was easier."
"The solution could include the retail tool in the native version."
"It would be nice, in Microsoft Teams, if we were able to type more information into the chat."
"The configuration packages can be somewhat tiresome at times, and they can be slow when loading data."
"There is a book for Microsoft Dynamics 365 Business Central explaining how to use it. But it is not easy to use, and it is not easy to learn."
"The tool needs to work on reporting issues and user interface."
 

Pricing and Cost Advice

"The standard pricing is two thousand per year per user. There are no additional costs."
"The licensing costs for this solution are payable annually. Standard licenses are available, but there is also the option to pay to add extra features."
"If you use Infor LN in Infor CloudSuite, there is a need to make an early payment for a license, which is approximately 2,500 EUR."
"Only people who undergo training from the companies can learn about Infor products."
"We have to pay a licensing fee for the solution."
"The price of the solution can vary."
"The tool’s AMC and support are given on a yearly basis. You need to make monthly payments for support."
"Compared to other high-end ERP software, Infor LN's cost of ownership is lower. The difference isn't huge, though."
"The solution is on the cloud and they provide 50 gigabytes of free space on their Microsoft Drive. The reason for this is that Microsoft is requiring you to upgrade all of your systems to Microsoft Dynamics 365 Business Central in order to effectively use the cloud. This means that if you are currently using a different version of Microsoft for a specific purpose that does not require this solution, it can be frustrating to have to spend money to upgrade to this solution just for the purpose of syncing with the cloud. Additionally, even if you do purchase Microsoft Dynamics 365 Business Central, there can still be issues with syncing between the on-premise and cloud clients. This can be especially frustrating as the cloud storage is not free and can be difficult to access even after purchasing."
"The price of the solution could be reduced to improve their offering."
"There is an annual cost of using Microsoft Dynamics NAV. The cost is approximately 140,000 INR."
"The first time we tried to buy the newest version, it was expensive."
"The on-premises model of Dynamics NAV is very expensive, hence our plan to migrate to Dynamics 365 Business Central, which appears to fit our needs better in terms of pricing. Compared to competitors, the cloud version of Dynamics is in the middle; not too high and not too low."
"The price of the solution is reasonable."
"$80-$100 per license, per month."
"The deployment cost us $70,000 and we pay around $18,000 annually for support, which we find to be expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
19%
Computer Software Company
14%
Financial Services Firm
6%
Healthcare Company
5%
Computer Software Company
15%
Manufacturing Company
10%
Financial Services Firm
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infor LN?
Most of them who use Infor LN have add-ons connected to ERP. It's either a supplier exchange, or they've got sales problems that are integrated with it.
What is your experience regarding pricing and costs for Infor LN?
The price is seven on a scale of one to ten, with SAP being more expensive than Infor LN.
What needs improvement with Infor LN?
We have problems with the database, not with Infor - with the Oracle database. Additionally, the price is challenging in the market.
What do you like most about Microsoft Dynamics NAV?
The platform offers a robust and comprehensive cycle for supply chain and inventory management, with features like minimum and maximum settings, dynamic monitoring of inventory levels, and integrat...
What needs improvement with Microsoft Dynamics NAV?
Implementing localizations when we use the system for multiple countries can be quite complex. There isn't a single solution available for all countries, and managing these localizations can be cha...
 

Also Known As

Infor ERP LN
Dynamics NAV, MS Dynamics NAV
 

Learn More

 

Overview

 

Sample Customers

LTH Castings, Gloucester Engineering, Gorman-Rupp, Computer Designs, Instrument Technology, GWA Group Limited, PRIDE Industries, CAV Aerospace, New Scale Technologies Inc.
Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
Find out what your peers are saying about Infor LN vs. Microsoft Dynamics 365 Business Central and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.