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Microsoft Dynamics 365 Business Central vs SAP Business One comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Dynamics 365 Busi...
Ranking in ERP
3rd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
64
Ranking in other categories
Activity Based Costing Software (2nd)
SAP Business One
Ranking in ERP
5th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
65
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the ERP category, the mindshare of Microsoft Dynamics 365 Business Central is 6.3%, down from 6.9% compared to the previous year. The mindshare of SAP Business One is 3.9%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Q&A Highlights

SP
Sep 06, 2023
 

Featured Reviews

StefaanVandesompele - PeerSpot reviewer
Provides end-to-end accounting and finance module at reasonable pricing
365 Business Central integrates with Office 365 to streamline the invoice approval process. This allows businesses to manage and approve invoices efficiently within a unified system. Our organization plans to transition to the Dynamics 365 environment, where various functions will be centralized. We will consolidate everything into one system instead of maintaining multiple databases for each country with local data. Dynamics 365 is fully integrated, which should address many of our challenges when we migrate to this new environment. We look forward to seeing how it performs in practice. The project is progressing well overall, though integrating it with other tools and ensuring Dynamics 365 operates smoothly can be challenging. Dynamics 365 is user-friendly and effective. However, a deeper understanding of its technical capabilities and architecture might be necessary to optimize its use fully. The software landscape is evolving, and achieving the best reporting and functionality with just a click can be complex. A clear vision of what you want to achieve with Dynamics 365 is essential. Proper preparation and configuration are crucial to achieving the desired outcomes. This principle applies not only to Dynamics 365 but to all software packages. Understanding the system's flexibility and adaptability based on your specific business needs is key to its successful implementation. Overall, I rate the solution an eight out of ten.
Ijlal Naqvi - PeerSpot reviewer
Easy to deploy but needs to improve in the area of BI
If I speak about a feature in the tool that helps with financial management, I would say that of all the products I have ever worked on, used, or implemented, the finance part is pretty much the same in all ERPs and bookkeeping software tools. Finance is a regulated thing. It has to generate financial statements related to all the accounts. All financial management systems will look into the ledger, accounts payable, and accounts receivable. Generally the tool has two models. If the tool's in-house model is opted, then just one person is needed to maintain the product as an ERP administrator. If it is through a partner, then we usually have managed services, so you get access to a whole bunch of resources, technical, functional, finance, manufacturing, supply chain, or resources that you can have as part of the managed services contract. My company does not use much of AI with SAP Business One since it is pretty much manual now. It's still pretty much manual for business process enhancements and it still requires more of a consultative approach with more of a human touch. With SAP S4/HANA, there is a process navigator, process data mining tool that does help users since with the use of AI it provides answers to their questions. Recommendations are subjective to the requirements of the users. I would not recommend SAP Business One to a financial services institution or a bank. I would most definitely recommend it to a small family-owned business with about 20,000,000 of revenue, and that too in the area of discrete manufacturing. I rate the tool a seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are getting more features after switching to Microsoft 365."
"The audit trails, which include any IP system, are very useful."
"One developer is enough to maintain the solution. Microsoft 365 is changing technology. The product is a user-friendly ERP solution."
"Its most valuable feature is the user interface."
"The most valuable feature of Microsoft Dynamics 365 Business Central is using the Excel sheets on Chrome and other applications."
"Microsoft Dynamics 365 Business Central is extremely stable as it does not rely on our in-house servers."
"Has good integration with Power BI."
"The most valuable features of Microsoft Dynamics 365 Business Central are the dashboards, ease of use, and flexibility."
"For us, the most useful feature of Business One is Material Requirements Planning (MRP)."
"The solution offers a structured view and is useful for the top management. The top management finds it organized and structured. It is stable and gives you fewer headaches as an IT manager."
"The most valuable features of the solution are reporting, a dashboard, customized reports, and third-party integration."
"The SAP Business One is simple and it provides us the control we need."
"The most valuable feature of this solution is Financial Management."
"The solution is user-friendly in comparison with Oracle."
"The sales and wholesale distribution are great."
"SAP Business One has many valuable features. It is highly flexible and has a solid background in accounting that is localized in a lot of countries. This makes it very user-friendly for a lot of different situations."
 

Cons

"The tool needs to work on reporting issues and user interface."
"It could be more stable."
"There is a lot of improvement needed in the top model, such as better integration with logistics, quality management, and data modeling for all revenue types."
"The formulas in Power BI could be simpler. Sometimes, it's difficult to figure them out, but I am part of a lot of communities that work with us, so we help each other."
"Customization and costs could be improved."
"The reporting tool has room for improvement."
"There is room for improvement in the ability to reverse or correct transactions more easily."
"The Power BI integration could be more seamless."
"Lacks ability to integrate with other tools."
"We would like a mobile version of this for sales exhibits, etc. We would also like more personalization features to personalize it for our organization."
"SAP could improve the performance of the business alignment with other products."
"There are limitations around integrations."
"Areas for improvement are the operating mechanisms, authorization of the production process, and sales cycle automation."
"Business One's production module has room for improvement."
"It is limiting in terms of the in-between communication for manufacturing. We are suffering from a lot of issues in production. We are now considering S/4HANA, and we are also looking for some customized tools to integrate with SAP Business One."
"Our company is expanding to different countries, and business is growing. We feel that it is not good enough for the huge volume of the business. On-premises setup is not good enough for the overseas office. We have our onsite premises in Hong Kong, but we have a major sales office in the US. We are looking for a more efficient setup to fulfill our requirements and needs. It can have portals for vendors, suppliers, and customers. I know that they have this feature in version 10, but it still has space to improve."
 

Pricing and Cost Advice

"Microsoft Dynamics NAV has a pay-as-you-use payment model."
"The solution's license is costly compared to other CRM tools."
"The price of Microsoft Dynamics 365 Business Central is reasonable. We pay monthly for the use of the solution."
"The tool’s licensing is yearly. The solution is cheaper compared to other ERP products from Oracle or SAP."
"Currently, the product offers a starting price of $70 per user per month, which provides access to the complete ERP engine. It is highly reasonable."
"$80-$100 per license, per month."
"The solution's cost is reasonable."
"The price of Microsoft Dynamics 365 Business Central could improve. It is costly. We are paying for the solution on a monthly basis."
"The price of SAP Business One is reasonable."
"Its price is reasonable. People are able to spend that much."
"In terms of price, it's fair, but the problem is with AMC."
"The price is a bit expensive."
"We compared the Microsoft solution with Oracle NetSuite, as they have a price decrease. It is, however, not that much cheaper, and the price is comparable to SAP."
"Business One's prices are really high."
"We pay annually. It is around 800 a month."
"The licensing cost for SAP Business One is affordable, and I'd rate it as four out of five. The license covers the software, the configuration, and the services, but if you want technical support, you'd need to pay for that separately."
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Answers from the Community

SP
Sep 6, 2023
Sep 6, 2023
Both are not the right fit for Manufacturing company because these 2 solutions are built for small and medium size enterprises mainly for accounting purpose but not for operations. They need modules like Production planning & Scheduling, Quality management, adv' inventory optimization, Shoop floor control, Supplier management, Adv' warehouse, Inbound and outbound logistics and so on. Regar...
2 out of 5 answers
Atul Goyal - PeerSpot reviewer
Dec 13, 2022
Look at e10x-ERP (educe10x.com). Built natively for the cloud, connects using a browser, and no need for hefty hardware installations, etc. e10x-ERP is focused on SMB manufacturing companies and has a suite of modules that will fit your requirements. The modules include attendance and payroll which most other ERPs do not offer as standard. Also, integrated with WhatsApp Business (for auto reports, auto messages to customers, suppliers, etc), email, trigger, and event-based reports, integrated with GST (ASP). 
Dinesh Parashar - PeerSpot reviewer
Dec 14, 2022
 I think you should first look at Dynamics BC. We have provided consulting services to your company and knows in-and-out of your processes. Ranthosh knows me very well. You can reach out to me at 9811359356
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
10%
Retailer
7%
Financial Services Firm
7%
Computer Software Company
16%
Manufacturing Company
13%
Healthcare Company
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Dynamics NAV?
The platform offers a robust and comprehensive cycle for supply chain and inventory management, with features like minimum and maximum settings, dynamic monitoring of inventory levels, and integrat...
What is your experience regarding pricing and costs for Microsoft Dynamics NAV?
The pricing for Dynamics 365 Business Central is reasonable. The value for money is very high.
What needs improvement with Microsoft Dynamics NAV?
There is a need for improvement in consolidation and multi-country master data management.
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What do you like most about SAP Business One?
It's user-friendly and comes with comprehensive manuals. So, it is easy to learn to use SAP Business One
What is your experience regarding pricing and costs for SAP Business One?
The pricing model of SAP Business One is average. It is neither too good nor too bad, and there is room for more flexibility in pricing.
 

Also Known As

Dynamics NAV, MS Dynamics NAV
Business One
 

Overview

 

Sample Customers

Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
Ego Pharmaceuticals Pty. Ltd
Find out what your peers are saying about Microsoft Dynamics 365 Business Central vs. SAP Business One and other solutions. Updated: March 2025.
842,194 professionals have used our research since 2012.