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Microsoft Dynamics 365 Business Central vs SAP Business One comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Dynamics 365 Busi...
Ranking in ERP
3rd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
64
Ranking in other categories
Activity Based Costing Software (2nd)
SAP Business One
Ranking in ERP
5th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
65
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the ERP category, the mindshare of Microsoft Dynamics 365 Business Central is 6.4%, down from 6.7% compared to the previous year. The mindshare of SAP Business One is 3.7%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Q&A Highlights

SP
Sep 06, 2023
 

Featured Reviews

StefaanVandesompele - PeerSpot reviewer
Provides end-to-end accounting and finance module at reasonable pricing
365 Business Central integrates with Office 365 to streamline the invoice approval process. This allows businesses to manage and approve invoices efficiently within a unified system. Our organization plans to transition to the Dynamics 365 environment, where various functions will be centralized. We will consolidate everything into one system instead of maintaining multiple databases for each country with local data. Dynamics 365 is fully integrated, which should address many of our challenges when we migrate to this new environment. We look forward to seeing how it performs in practice. The project is progressing well overall, though integrating it with other tools and ensuring Dynamics 365 operates smoothly can be challenging. Dynamics 365 is user-friendly and effective. However, a deeper understanding of its technical capabilities and architecture might be necessary to optimize its use fully. The software landscape is evolving, and achieving the best reporting and functionality with just a click can be complex. A clear vision of what you want to achieve with Dynamics 365 is essential. Proper preparation and configuration are crucial to achieving the desired outcomes. This principle applies not only to Dynamics 365 but to all software packages. Understanding the system's flexibility and adaptability based on your specific business needs is key to its successful implementation. Overall, I rate the solution an eight out of ten.
Ijlal Naqvi - PeerSpot reviewer
Easy to deploy but needs to improve in the area of BI
If I speak about a feature in the tool that helps with financial management, I would say that of all the products I have ever worked on, used, or implemented, the finance part is pretty much the same in all ERPs and bookkeeping software tools. Finance is a regulated thing. It has to generate financial statements related to all the accounts. All financial management systems will look into the ledger, accounts payable, and accounts receivable. Generally the tool has two models. If the tool's in-house model is opted, then just one person is needed to maintain the product as an ERP administrator. If it is through a partner, then we usually have managed services, so you get access to a whole bunch of resources, technical, functional, finance, manufacturing, supply chain, or resources that you can have as part of the managed services contract. My company does not use much of AI with SAP Business One since it is pretty much manual now. It's still pretty much manual for business process enhancements and it still requires more of a consultative approach with more of a human touch. With SAP S4/HANA, there is a process navigator, process data mining tool that does help users since with the use of AI it provides answers to their questions. Recommendations are subjective to the requirements of the users. I would not recommend SAP Business One to a financial services institution or a bank. I would most definitely recommend it to a small family-owned business with about 20,000,000 of revenue, and that too in the area of discrete manufacturing. I rate the tool a seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Dynamics NAV is brilliant and it's a different segment when comparing it with Dynamics AX. Dynamics AX is a larger product with much more features and it's aimed at a different segment of the market."
"The most valuable feature of Microsoft Dynamics 365 Business Central is cloud accessibility."
"We use Microsoft Dynamics 365 Business Central as CRM."
"Its most valuable feature is the user interface."
"The initial setup is easy - because it stands on Microsoft offerings, it's simple and intuitive to use."
"The solution's integrations and interface are very good."
"The most valuable features of Microsoft Dynamics 365 Business Central are the dashboards, ease of use, and flexibility."
"Has good integration with Power BI."
"Sales CRM and Financials are most valuable."
"The SAP Business One is simple and it provides us the control we need."
"SAP Business One has good reports and is simple to customize and use."
"SAP Business One is very stable, and I would rate its performance as ten out of ten."
"The product seems to be quite stable."
"It's user-friendly and comes with comprehensive manuals. So, it is easy to learn to use SAP Business One"
"We have been happy with the command line interface of SAP Business One."
"The most valuable feature of SAP Business One is the ability to manage your entire business with one software package."
 

Cons

"Microsoft Dynamics NAV will be replaced with Office 365 in the future."
"We need to customize more often than we would like."
"The solution must provide more AI features."
"I would like to improve the tool’s reporting and coding part."
"Since it's complex for a layperson user to understand the solution, it would be better if the solution provided some training resources."
"I would like to have more frequent updates."
"Microsoft Dynamics NAV could be improved in terms of exporting income statements and balance sheets. Currently, there is a feature, but you can only have the last three years. I spent some time trying to improve the KPI portion that exports the data, that already calculates the sub forms or subtotals, but they weren't able to break that up into different dimensions. They've now managed to crowd the separate table and you can export that, but it's only for the last three years. So, they could improve this solution by getting the chart of accounts or the account schedules to be exported, where you can go further than just three years with it."
"There is a need for improvement in consolidation and multi-country master data management."
"The solution's CRM module can be made better."
"It is limiting in terms of the in-between communication for manufacturing. We are suffering from a lot of issues in production. We are now considering S/4HANA, and we are also looking for some customized tools to integrate with SAP Business One."
"There could be enhancements in plant maintenance, quality assurance, and HR management features."
"I'd like to see the solution become more user-friendly."
"The solution could improve by having some added authentication, such as SAP CC or SAP S4HANA."
"There is no dependency, the integration between the other applications."
"We would like a mobile version of this for sales exhibits, etc. We would also like more personalization features to personalize it for our organization."
"There is room for improvement in stability."
 

Pricing and Cost Advice

"The deployment cost us $70,000 and we pay around $18,000 annually for support, which we find to be expensive."
"The on-premises model of Dynamics NAV is very expensive, hence our plan to migrate to Dynamics 365 Business Central, which appears to fit our needs better in terms of pricing. Compared to competitors, the cloud version of Dynamics is in the middle; not too high and not too low."
"The price of Microsoft Dynamics 365 Business Central is reasonable."
"Currently, the product offers a starting price of $70 per user per month, which provides access to the complete ERP engine. It is highly reasonable."
"You have to pay a yearly licensing fee for the solution."
"The license changes every year. Sometimes it's for fixed users, and sometimes it's for concurrent users."
"Microsoft Dynamics NAV has a pay-as-you-use payment model."
"The price of Microsoft Dynamics 365 Business Central could improve. It is costly. We are paying for the solution on a monthly basis."
"Its licensing model is good. There is a one-off payment for the software license, and after that, you only need to pay the annual maintenance fee. Compared to other cloud-based systems, this cost model is quite reasonable for SMEs."
"Its price is reasonable. We have about 200 licenses. We have to pay every year for the license."
"We recently acquired the license, so we are using the latest version."
"This solution can work with a very small company, but the price may not be the right, it may not be the right fit for them. We can't help with this because we have to really understand the market, the target audience, and we have to position the product accordingly. The price is not a very big concern because if the customer is finding value or the dealer, distributor, or implementation partner can show real value in the solution, then the price will not be a question at all."
"The price of SAP Business One is not expensive for the features and the benefits it provides."
"The price of the solution is reasonable."
"SAP Business One is a cost-effective solution. The price is good and we pay for a subscription annually."
"In terms of price, it's fair, but the problem is with AMC."
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Answers from the Community

SP
Sep 6, 2023
Sep 6, 2023
Both are not the right fit for Manufacturing company because these 2 solutions are built for small and medium size enterprises mainly for accounting purpose but not for operations. They need modules like Production planning & Scheduling, Quality management, adv' inventory optimization, Shoop floor control, Supplier management, Adv' warehouse, Inbound and outbound logistics and so on. Regar...
2 out of 5 answers
Atul Goyal - PeerSpot reviewer
Dec 13, 2022
Look at e10x-ERP (educe10x.com). Built natively for the cloud, connects using a browser, and no need for hefty hardware installations, etc. e10x-ERP is focused on SMB manufacturing companies and has a suite of modules that will fit your requirements. The modules include attendance and payroll which most other ERPs do not offer as standard. Also, integrated with WhatsApp Business (for auto reports, auto messages to customers, suppliers, etc), email, trigger, and event-based reports, integrated with GST (ASP). 
Dinesh Parashar - PeerSpot reviewer
Dec 14, 2022
 I think you should first look at Dynamics BC. We have provided consulting services to your company and knows in-and-out of your processes. Ranthosh knows me very well. You can reach out to me at 9811359356
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
10%
Retailer
7%
Financial Services Firm
6%
Computer Software Company
16%
Manufacturing Company
15%
Healthcare Company
6%
Educational Organization
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Dynamics NAV?
The platform offers a robust and comprehensive cycle for supply chain and inventory management, with features like minimum and maximum settings, dynamic monitoring of inventory levels, and integrat...
What is your experience regarding pricing and costs for Microsoft Dynamics NAV?
The pricing for Dynamics 365 Business Central is reasonable. The value for money is very high.
What needs improvement with Microsoft Dynamics NAV?
There is a need for improvement in consolidation and multi-country master data management.
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What do you like most about SAP Business One?
It's user-friendly and comes with comprehensive manuals. So, it is easy to learn to use SAP Business One
What is your experience regarding pricing and costs for SAP Business One?
The pricing model of SAP Business One is average. It is neither too good nor too bad, and there is room for more flexibility in pricing.
 

Also Known As

Dynamics NAV, MS Dynamics NAV
Business One
 

Overview

 

Sample Customers

Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
Ego Pharmaceuticals Pty. Ltd
Find out what your peers are saying about Microsoft Dynamics 365 Business Central vs. SAP Business One and other solutions. Updated: April 2025.
847,772 professionals have used our research since 2012.