We performed a comparison between Infor LN and Infor M3 based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Our clients appreciate the financial part of the solution, which is usually very complex. The Spanish localization is also very good."
"Infor LN has basically the same structure as CloudSuite Industrial, but LN has more advanced planning tools for manufacturing."
"The best feature of this solution, is that it provides businesses with a way to see information from across different process streams, in one place via dashboards."
"It's not too hard to handle the initial setup."
"We have definitely seen a return on our investment with the product."
"Infor LN is a completely integrated product that provides good stability."
"I like the tool’s multisite functionality."
"The most valuable features are manufacturing, and manufacturing costing modules. These are all powerful features of Infor LN."
"The product's initial setup phase is easy."
"The most valuable feature of this solution is the Infor GL tool that allows us to do our application support and development."
"The most valuable feature of the solution is that it is highly customizable."
"M3 has several useful features for managing supply chains, production, and customer orders. It's an excellent system that helps me meet all my requirements for fixed costs."
"It's very stable, and it handles all types of industrial and manufacturing businesses in very good ways. I've found it to be easy."
"provides all modules, supply chain, HR - it's good for management."
"Infor M3 has tailor-made packages for each and every industry."
"The most valuable feature is the ability to cover different types of activities, and the requirement for maintenance and data is very low."
"The finance model within this solution does not have very strong reporting functionality, which I would like to see improved."
"The tool is expensive. It needs to refine its planning details."
"From a customers' perspective, Infor LN covers most of the processes in the company, but sometimes, they have to choose other tools because of the functionality or the cost of the Infor solution. It covers the core functions of the company—such as financial, operations, logistics, and so on—very well, but it doesn't cover some parts such as invoices, digitization, etc."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
"The user interface needs to be improved."
"I would like to see the CRM improved. I would also like to see a supply chain management feature."
"Regarding areas for improvement within the solution, I would say that the solution's asset management and quality management need attention."
"The user interface is not very intuitive for newer users."
"I would like to have some kind of dashboard to show an overview of different data on the same dashboard or on the same screen instead of moving to BI."
"Its initial setup was probably complex, but it is a very good system."
"Sometimes, M3 alone cannot handle all the planning functionalities required by a customer. It has to be used along with industry-specific planning tools because M3 doesn't have all the features. However, no product can handle all the requirements of all the industries. There will be some shortcomings in all the products. Though this is an area for improvement, it is not a very serious shortfall or limitation. It can be covered by using third-party planning applications that integrate with Infor M3."
"The solution must provide more learning documents."
"We can't make modifications to fit the client's requirements."
"An area for improvement in Infor M3 is training. There should be more training resources available for clients. Clients also find it challenging to get consultants or integrators for Infor M3. The product doesn't have enough resources in the market to help clients."
"Infor should create one product to handle the whole business. At present, they make ERP systems for each type of business, and then sell additional features. I would like to have one system handing all organizations or all the business in deep ways and not have to buy additional features."
"The solution's technical support is an area with shortcomings that need improvement, especially the support for the product named M3 rather than the support offered by Infor as an organization."
Infor LN is ranked 8th in ERP with 25 reviews while Infor M3 is ranked 12th in ERP with 13 reviews. Infor LN is rated 8.2, while Infor M3 is rated 8.2. The top reviewer of Infor LN writes "A flexible ERP with the best project module and excellent support". On the other hand, the top reviewer of Infor M3 writes "The solution is a reliable, stable, and cost-saving ERP". Infor LN is most compared with SAP ERP, Infor LX, Infor CloudSuite, SAP S/4HANA and Oracle Fusion Cloud ERP, whereas Infor M3 is most compared with SAP ERP, SAP S/4HANA, Infor CloudSuite, Microsoft Dynamics AX and Microsoft Dynamics 365 Business Central. See our Infor LN vs. Infor M3 report.
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