Infor M3 vs Microsoft Dynamics 365 Business Central comparison

Infor and Microsoft are both solutions in the ERP category. Infor is ranked #11 with an average rating of 8.7, while Microsoft is ranked #5 with an average rating of 8.2. Infor holds a 3.2% mindshare in ERP, compared to Microsoft’s 4.1% mindshare. Additionally, 92% of Infor users are willing to recommend the solution, compared to 96% of Microsoft users who would recommend it.

Infor M3

Read 15 Infor M3 reviews

3,057 Views
2,935 Comparison Views

92% willing to recommend

Microsoft Dynamics 365 Busi...

Read 67 Microsoft Dynamics 365 Business Central reviews

4,265 Views
3,839 Comparison Views

96% willing to recommend

Infor M3

Microsoft Dynamics 365 Busi...

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 29, 2025

Microsoft Dynamics 365 Business Central and Infor M3 are both robust ERP solutions. Dynamics 365 Business Central offers seamless integration with Microsoft products, making it appealing for businesses within that ecosystem. Meanwhile, Infor M3 is strong in industry-focused features, particularly excelling in manufacturing and distribution processes, giving it an edge for large-scale industrial operations.

Features: Dynamics 365 Business Central provides real-time data management, customization to fit business needs, and role-based access control. Its seamless integration with Office 365 offers significant advantages for businesses already within the Microsoft ecosystem. Moreover, its flexibility and ease of use make it particularly suitable for small to medium-sized businesses. Infor M3 offers comprehensive supply chain and production functionalities, detailed manufacturing process handling, and broad industry-specific customization options. Its capabilities for customer order management and integration with external applications make it a strong choice for more complex operations.

Room for Improvement: Dynamics 365 Business Central's security setup can be cumbersome and could benefit from improvements in functionality integration and advanced features like enhanced reporting capabilities. Infor M3 might improve its accessibility by expanding its online resources and enhancing user training materials. The solution could also further develop its advanced functionalities to cater to specific user needs.

Ease of Deployment and Customer Service: Dynamics 365 Business Central offers a variety of deployment options, including on-premise, cloud, and hybrid models, with customer service that is generally reliable, though feedback varies on support speed. Infor M3 primarily focuses on cloud-based deployment with some on-premise choices. Its technical support is solid, though improvements in specific regions could enhance customer satisfaction.

Pricing and ROI: Microsoft Dynamics 365 Business Central is considered cost-effective for small to medium enterprises with a subscription model that offers scalability. Its ROI is influenced by the level of automation achieved. Infor M3 is pricier but offers industry-specific functionalities that can justify the investment for larger companies. Its pricing strategy is often based on users and included modules, with various plans offered depending on the scale of customer integration needs.

To learn more, read our detailed Infor M3 vs. Microsoft Dynamics 365 Business Central Report (Updated: February 2026).

Buyer's Guide

Infor M3 vs. Microsoft Dynamics 365 Business Central

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Infor M3

Ranking in ERP

11th

Ranking in Activity Based Costing Software

8th

Average Rating

8.2

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Microsoft Dynamics 365 Busi...

Ranking in ERP

5th

Ranking in Activity Based Costing Software

1st

Average Rating

8.2

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2026, in the ERP category, the mindshare of Infor M3 is 3.2%, down from 4.8% compared to the previous year. The mindshare of Microsoft Dynamics 365 Business Central is 4.1%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

ERP Market Share Distribution
Product	Market Share (%)
Microsoft Dynamics 365 Business Central	4.1%
Infor M3	3.2%
Other	92.7%

ERP

Featured Reviews

Umesh D

Vice President, Delivery at Independent Computer Consulting Group, Incorporated

Maximized industry-specific process efficiency with rapid implementation

The best features of Infor M3 are the micro-vertical and industry ready-made solutions rather than generic solutions. They have ready-made solutions ready, so the implementation of the process discovery happens very fast. It won't take more than two months, and if the process is very simple and they adopt the standard, it may happen within five weeks, covering the implementation cycle which will finish within seven to eight months. Most of the time, it helps streamline business processes; maybe some processes such as unique subcontracting vary by continent or job work, which could be different due to legal compliance. Other than that, everything helps because the processes are very much streamlined. Everywhere you have a check and maker concept, there is a workflow, and all those things are there; document management is also very simple. You can drag and drop the reports. The workflow feature is very good and flexible, working with multi-level authorization and all those capabilities. Apart from that, the GUI interface screens are really good. Users can design their own workspace based on the roles, and there are roles-based security options, with many roles available that you need not define—you can just tweak them.

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reviewer2746122

Automation Engineer

Integrations Help Bring Efficiency while Documentation Needs Improvement

When I started working with Microsoft Dynamics 365 Business Central, I was new and didn't know what ERP was or its purpose, but I was eager to learn more each day. The system can become overwhelmed because you cannot control the number of integrations, and our team struggled to manage the numerous integrations we had. More documentation is needed on how to use Microsoft Dynamics 365 Business Central and its capabilities. From a technical perspective, it was challenging because understanding the system requires familiarity with financial sectors. Microsoft Dynamics 365 Business Central could benefit from more AI integration. Learning the application was challenging as there was much to understand about accounts payable, receivable, accounting, and general ledger.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Overall, I rate Infor M3 nine out of ten for a positive experience."

"Infor M3 has several valuable features, including customer order management and integration capabilities with third-party applications like ION."

"The most valuable feature of the solution is that it is highly customizable."

"The most valuable feature is the ability to cover different types of activities, and the requirement for maintenance and data is very low."

"The most valuable feature of this solution is the Infor GL tool that allows us to do our application support and development."

"Its ease of use is most valuable. Inquiries are transparent, and it shows good information on each screen. We don't have to go to 14 different screens to find out about one item, which is a big advantage."

"Infor M3 has ready-made processes, which provide the best workflows."

"The user interface and user experience were good."

More Infor M3 pros

"We like the manufacturing and case management modules."

"The solution makes everything organized for my organization or enterprise. It makes workflows more than clear."

"The product is customizable so we can tune it according to our requirements."

"The platform offers a robust and comprehensive cycle for supply chain and inventory management, with features like minimum and maximum settings, dynamic monitoring of inventory levels, and integration with Microsoft's AI capabilities."

"I am impressed with the tool's user authentication, compatibility , and policies."

"Has good integration with Power BI."

"Microsoft products are very good in general. This product is flexible, easy to use, intuitive, and has good capabilities."

"The solution is easy to use, flexible, and customizable."

More Microsoft Dynamics 365 Business Central pros

Cons

"An area for improvement in Infor M3 is training. There should be more training resources available for clients. Clients also find it challenging to get consultants or integrators for Infor M3. The product doesn't have enough resources in the market to help clients."

"Customer support from Infor is responsive and addresses issues, but the response time can be delayed, which sometimes leads me to explore private vendors."

"I would like to have some kind of dashboard to show an overview of different data on the same dashboard or on the same screen instead of moving to BI."

"It should be improved in terms of procurement of the supply chain and business intelligence analysis. We have the Infor BI tool, but it's more complex to use than, for example, Power Pivot or QlikView in the market."

"Its initial setup was probably complex, but it is a very good system."

"Sometimes, M3 alone cannot handle all the planning functionalities required by a customer. It has to be used along with industry-specific planning tools because M3 doesn't have all the features. However, no product can handle all the requirements of all the industries. There will be some shortcomings in all the products. Though this is an area for improvement, it is not a very serious shortfall or limitation. It can be covered by using third-party planning applications that integrate with Infor M3."

"We can't make modifications to fit the client's requirements."

"The implementation could be simplified, it's complex."

More Infor M3 cons

"The UI is not particularly user-friendly and the CRM could do with some enhancements."

"Since it's complex for a layperson user to understand the solution, it would be better if the solution provided some training resources."

"I would like a more modular and user-friendly interface."

"One aspect that could be improved in Microsoft Dynamics 365 Business Central is the visibility and accessibility of communication-related features, such as email integration."

"There is some network issue."

"The solution's event management can be improved."

"The solution could include the retail tool in the native version."

"I work in Pakistan, and many people want desktop solutions. They don't want to work on the cloud. They want a strictly on-premises solution."

More Microsoft Dynamics 365 Business Central cons

Pricing and Cost Advice

"If you compare Infor M3 to SAP, Infor M3 is less expensive than SAP, but if you compare Infor M3 to Dynamics 365, Infor M3 is more expensive. It also depends on the model that you buy. It depends on whether you have the complete package or whether you have separate models."

"I'm not part of the team that manages Infor M3 pricing, but it depends on the client, integration, ship-out, and training levels. You get the price from the solution provider, but it would be best to discuss it because nothing is set in stone regarding pricing."

"There is a yearly licensing cost. The price is based on the modules you need. There are several modules, such as HR module, accounting module, sales module, scheduling module, etc., and the price will vary depending on the number of modules you choose. The customers always say that it's very expensive. It can cost a lot of money if your organization is huge. It's not implemented in a lot of organizations in my country because it's too expensive."

"The cost is between $50 and $100 per user annually."

"Infor M3 is a tier-two product and is cheaper than tier-one products such as SAP and Oracle. However, it is more expensive than some other tier-two products. The licensing cost is dependent on the number of users. Also, if you purchase other tools from Infor as a package, then there may be other discounts offered."

"The tool’s licensing is yearly."

"The first time we tried to buy the newest version, it was expensive."

"The deployment cost us $70,000 and we pay around $18,000 annually for support, which we find to be expensive."

"We have an agreement with Microsoft and pricing is okay for us."

"The price of the solution could be reduced to improve their offering."

"In my opinion, the fees are reasonable."

"I have some subscription-based customer and a few customers who have perpetual licenses that hosted the application on the cloud."

"The price of Microsoft Dynamics 365 Business Central is reasonable."

"We have a perpetual license to use Microsoft Dynamics NAV."

More Microsoft Dynamics 365 Business Central pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

15%

Computer Software Company

10%

Comms Service Provider

Retailer

Manufacturing Company

12%

Computer Software Company

Comms Service Provider

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	5
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	40
Midsize Enterprise	12
Large Enterprise	19

Questions from the Community

What do you like most about Infor M3?

The product's initial setup phase is easy.

See all answers

What needs improvement with Infor M3?

Some customers expect more out-of-box reports, and in some areas, they should provide more reports. However, Infor has introduced a report tool so that key users or global champions can generate re...

See all answers

What is your primary use case for Infor M3?

Infor M3 is specifically dominant in fashion, food and beverages, and chemicals manufacturing; it works into micro-verticals. In food and beverage, it specializes in meat processing, confectionery,...

See all answers

What do you like most about Microsoft Dynamics NAV?

The platform offers a robust and comprehensive cycle for supply chain and inventory management, with features like minimum and maximum settings, dynamic monitoring of inventory levels, and integrat...

See all answers

What is your experience regarding pricing and costs for Microsoft Dynamics NAV?

I don't have specific information about the pricing of Microsoft Dynamics 365 Business Central. However, it was very costly due to the numerous integrations we had.

See all answers

What needs improvement with Microsoft Dynamics NAV?

A point of sale solution is still lacking in the retail industry. A basic point of sale would help a great deal because there are certain requirements where Microsoft Dynamics 365 Business Central ...

See all answers

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Compared 11% of the time

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Compared 11% of the time

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Compared 7% of the time

ERPNext vs Microsoft Dynamics 365 Business Central

Compared 5% of the time

JD Edwards EnterpriseOne vs Microsoft Dynamics 365 Business Central

Compared 3% of the time

More Microsoft Dynamics 365 Business Central Competitors

Product Reports

Buyer's Guide

Infor M3

January 2026

Download Infor M3 product report

Buyer's Guide

Microsoft Dynamics 365 Business Central

January 2026

Microsoft Dynamics 365 Business Central report

Download Microsoft Dynamics 365 Business Central product report

Also Known As

Infor Lawson M3, Lawson M3

Dynamics NAV, MS Dynamics NAV

Overview

Infor M3 offers ultimate flexibility in operations, technology, and scale. As a multi-site, multi-country, and multi-company solution, M3 empowers your organization to adapt to changing business needs. It provides flexibility in managing mixed-mode and complex environments, with the agility to make quick adjustments at any time. Written in Java, M3 also gives you platform independence and choice.

Infor

Microsoft Dynamics 365 Business Central is a cloud-based enterprise resource planning (ERP) solution developed by Microsoft. It is designed to help small and mid-sized organizations streamline and automate their financial, supply chain, and project management processes. Business Central offers a range of tools and features to support collaboration and communication and provides real-time visibility into business performance.

With Business Central, organizations can manage their financials, including general ledger, accounts payable, accounts receivable, and cash management. It also offers supply chain management capabilities, including inventory management, purchase order management, and sales order management. In addition, Business Central supports project management, including project tracking, project billing, and resource management.

Microsoft Dynamics 365 Business Central Features

Microsoft Dynamics 365 Business Central has many valuable key features. Some of the most useful ones include:

Mobility: Microsoft Dynamics 365 Business Central provides mobile access, allowing users to access information and perform tasks from anywhere, at any time.

Reporting and analytics: The solution includes business intelligence and reporting capabilities to help organizations gain insight into their operations and make data-driven decisions.

Security: With its secure platform, the solution protects sensitive data and ensures the integrity of business operations.

Customization: It offers a highly customizable solution that can be tailored to meet the specific needs of a wide range of industries and organizations.

Microsoft Dynamics 365 Business Central Benefits

There are many benefits to implementing Microsoft Dynamics 365 Business Central. Some of the biggest advantages the solution offers include:

Adapt as your business grows: With full capabilities on desktop, tablet, or mobile, on-premises or in the cloud, across Windows, Android, and iOS devices, the solution allows you to work wherever your business takes you.

Rapid deployment: The solution can be rapidly deployed either in the cloud or on-premises.

Scalability: With the solution, you can scale as you grow using modern technologies built on the Microsoft cloud, such as machine learning, IoT, and mixed reality to help you adapt to market dynamics.

Drive continuous process optimization: When you implement Microsoft Dynamics 365 Business Central, you can Improve outcomes and productivity with real-time system suggestions, based on historical data, to guide employees through workflows.

Reviews from Real Users

Microsoft Dynamics 365 Business Central is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user-friendly, has good integrations, and is flexible.

Sasinath V., Project Consultant ( Scale Up) at a tech vendor, says, "For me, the main strengths of Microsoft Dynamics NAV are that it's user-friendly and light. These are its major wins. I have used other ERPs and their architecture was a little more complex when compared to the Microsoft Dynamics NAV architecture."

"The solution's integrations and interface are very good,” mentions Alonso R., Director de Servicios at Kc ERP group.

Another PeerSpot reviewer, Kamesh G., Vice President - Information Systems at a media company shares what he likes most about the solution: "I have found the flexibility to be very valuable. It's highly flexible, and at least for us, it has been effective. It is also highly functional."

Microsoft

Sample Customers

Grosfillex, High Five Sportswear, L_derach, OTK Group, PHS Group, Propper International, Red Wing Shoe Company, Reynolds Catering Supplies, Saudi Diesel, Sheetz, Zeppelin, Zodiac Aerospace

Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection

Buyer's Guide

Infor M3 vs. Microsoft Dynamics 365 Business Central

February 2026

Free Report: Infor M3 vs. Microsoft Dynamics 365 Business Central

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