Infor M3 vs Microsoft Dynamics 365 Business Central comparison

Infor and Microsoft are both solutions in the ERP category. Infor is ranked #12 with an average rating of 9.0, while Microsoft is ranked #5 with an average rating of 8.0. Infor holds a 2.6% mindshare in ERP, compared to Microsoft’s 3.4% mindshare. Additionally, 92% of Infor users are willing to recommend the solution, compared to 96% of Microsoft users who would recommend it.

Infor M3

Read 15 Infor M3 reviews

3,570 Views
3,463 Comparison Views

92% willing to recommend

Microsoft Dynamics 365 Busi...

Read 68 Microsoft Dynamics 365 Business Central reviews

5,570 Views
5,069 Comparison Views

96% willing to recommend

Infor M3

Microsoft Dynamics 365 Busi...

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 29, 2025

Microsoft Dynamics 365 Business Central and Infor M3 are both robust ERP solutions. Dynamics 365 Business Central offers seamless integration with Microsoft products, making it appealing for businesses within that ecosystem. Meanwhile, Infor M3 is strong in industry-focused features, particularly excelling in manufacturing and distribution processes, giving it an edge for large-scale industrial operations.

Features: Dynamics 365 Business Central provides real-time data management, customization to fit business needs, and role-based access control. Its seamless integration with Office 365 offers significant advantages for businesses already within the Microsoft ecosystem. Moreover, its flexibility and ease of use make it particularly suitable for small to medium-sized businesses. Infor M3 offers comprehensive supply chain and production functionalities, detailed manufacturing process handling, and broad industry-specific customization options. Its capabilities for customer order management and integration with external applications make it a strong choice for more complex operations.

Room for Improvement: Dynamics 365 Business Central's security setup can be cumbersome and could benefit from improvements in functionality integration and advanced features like enhanced reporting capabilities. Infor M3 might improve its accessibility by expanding its online resources and enhancing user training materials. The solution could also further develop its advanced functionalities to cater to specific user needs.

Ease of Deployment and Customer Service: Dynamics 365 Business Central offers a variety of deployment options, including on-premise, cloud, and hybrid models, with customer service that is generally reliable, though feedback varies on support speed. Infor M3 primarily focuses on cloud-based deployment with some on-premise choices. Its technical support is solid, though improvements in specific regions could enhance customer satisfaction.

Pricing and ROI: Microsoft Dynamics 365 Business Central is considered cost-effective for small to medium enterprises with a subscription model that offers scalability. Its ROI is influenced by the level of automation achieved. Infor M3 is pricier but offers industry-specific functionalities that can justify the investment for larger companies. Its pricing strategy is often based on users and included modules, with various plans offered depending on the scale of customer integration needs.

To learn more, read our detailed Infor M3 vs. Microsoft Dynamics 365 Business Central Report (Updated: April 2026).

Buyer's Guide

Infor M3 vs. Microsoft Dynamics 365 Business Central

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Infor M3

Ranking in ERP

12th

Ranking in Activity Based Costing Software

8th

Average Rating

8.2

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Microsoft Dynamics 365 Busi...

Ranking in ERP

5th

Ranking in Activity Based Costing Software

2nd

Average Rating

8.2

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2026, in the ERP category, the mindshare of Infor M3 is 2.6%, down from 4.9% compared to the previous year. The mindshare of Microsoft Dynamics 365 Business Central is 3.4%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

ERP Mindshare Distribution
Product	Mindshare (%)
Microsoft Dynamics 365 Business Central	3.4%
Infor M3	2.6%
Other	94.0%

ERP

Featured Reviews

Umesh D

Vice President, Delivery at Independent Computer Consulting Group, Incorporated

Maximized industry-specific process efficiency with rapid implementation

The best features of Infor M3 are the micro-vertical and industry ready-made solutions rather than generic solutions. They have ready-made solutions ready, so the implementation of the process discovery happens very fast. It won't take more than two months, and if the process is very simple and they adopt the standard, it may happen within five weeks, covering the implementation cycle which will finish within seven to eight months. Most of the time, it helps streamline business processes; maybe some processes such as unique subcontracting vary by continent or job work, which could be different due to legal compliance. Other than that, everything helps because the processes are very much streamlined. Everywhere you have a check and maker concept, there is a workflow, and all those things are there; document management is also very simple. You can drag and drop the reports. The workflow feature is very good and flexible, working with multi-level authorization and all those capabilities. Apart from that, the GUI interface screens are really good. Users can design their own workspace based on the roles, and there are roles-based security options, with many roles available that you need not define—you can just tweak them.

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Bhupesh-Nehete

VP Sales at Zelite Solution

Streamlined sales pipeline has improved daily task tracking and clarified client follow-ups

The best features Microsoft Dynamics 365 Business Central offers for me is that this software makes my life very easy, as I have a complete snapshot of my pipeline and a complete snapshot of my daily activities, where I can see what the status of my leads is, where I am standing in terms of closure, and the aging of my opportunities, which tells me how much time there is in the opportunity. Out of all those things I mentioned, the pipeline view and day-to-day activities feel the most valuable to me in my day-to-day work. There are AI-driven insights through Copilot, which is worth mentioning. Email communication and everything I receive is tracked with Microsoft Dynamics 365 Business Central, and the best feature is that I can access everything on my mobile, so I do not have to open my laptop and the application every time. It helps me with my sales forecasting also, and predictive analysis is one of the best features for Microsoft Dynamics 365 Business Central. We have more insights and more clarity about our sales, our pipeline, where we are standing, and we have more clarity on our leads. Becoming a process-centric organization helps us a lot to keep us accountable, so Microsoft Dynamics 365 Business Central has made our life easy in terms of sales.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The user interface and user experience were good."

"The most valuable feature of Infor M3 is the level of detail it has about the different manufacturing processes compared to other ERP solutions. Other ERP solutions provide the same level of integration as Infor M3, but Infor M3 specializes in several functions, such as planning and manufacturing."

"It's very stable, and it handles all types of industrial and manufacturing businesses in very good ways. I've found it to be easy."

"M3 has several useful features for managing supply chains, production, and customer orders. It's an excellent system that helps me meet all my requirements for fixed costs."

"It has improved the way our organization functions by keeping things in order."

"Infor comes up with different tools every year, and they are all compatible with Infor M3, which makes it a more reliable and trustworthy tool. The integration is very smooth."

"Its ease of use is most valuable; inquiries are transparent, and it shows good information on each screen so we don't have to go to 14 different screens to find out about one item, which is a big advantage."

"The solution provides all modules, supply chain, HR - it's good for management."

More Infor M3 pros

"The solution is the most stable business ERP available, and changes in development, processes, and integrated apps do not affect the stability."

"It is easy to use, and it works very well for small-scale companies."

"The customer support is good. The first level of support agent in every case was able to solve the problem very quickly."

"This is a flexible ERP solution and it includes these major functional areas: Trade, supply chain, manufacturing, finance, logistics, warehouse, service, and quality management."

"It's quite reliable, and there's a good local provider who can adapt the solution for tax issues."

"The solution makes everything organized for my organization or enterprise. It makes workflows more than clear."

"The ease of the initial setup, data conversion, and rapid start are the strengths of this solution."

"It is a scalable solution. There are more than 5,000 end users in my organization."

More Microsoft Dynamics 365 Business Central pros

Cons

"Customer support from Infor is responsive and addresses issues, but the response time can be delayed, which sometimes leads me to explore private vendors."

"I would like to have some kind of dashboard to show an overview of different data on the same dashboard or on the same screen instead of moving to BI."

"The product's technical support has certain shortcomings. Sometimes, my company doesn't get a proper response from their end."

"We can't make modifications to fit the client's requirements."

"Sometimes, M3 alone cannot handle all the planning functionalities required by a customer. It has to be used along with industry-specific planning tools because M3 doesn't have all the features. However, no product can handle all the requirements of all the industries. There will be some shortcomings in all the products. Though this is an area for improvement, it is not a very serious shortfall or limitation. It can be covered by using third-party planning applications that integrate with Infor M3."

"From a technology perspective, this is an old solution making it harder to integrate and maintain."

"An area for improvement in Infor M3 is training. There should be more training resources available for clients. Clients also find it challenging to get consultants or integrators for Infor M3. The product doesn't have enough resources in the market to help clients."

"The solution's technical support is an area with shortcomings that need improvement, especially the support for the product named M3 rather than the support offered by Infor as an organization."

More Infor M3 cons

"It would be nice if the integration process was easier."

"There is a lot of improvement needed in the top model, such as better integration with logistics, quality management, and data modeling for all revenue types."

"The security and user levels fields can be improved further so that it is not too tedious for end-user to map and set up."

"Microsoft Dynamics NAV could be improved in terms of exporting income statements and balance sheets. Currently, there is a feature, but you can only have the last three years."

"Planning a budget for initial implementation can be underestimated due to unforeseen issues."

"Some of the control aspects such as auditing can definitely be improved. For example, auditing is not very easy, and the user permissions are complicated."

"There is a need for improvement in consolidation and multi-country master data management."

"One aspect that could be improved in Microsoft Dynamics 365 Business Central is the visibility and accessibility of communication-related features, such as email integration."

More Microsoft Dynamics 365 Business Central cons

Pricing and Cost Advice

"Infor M3 is a tier-two product and is cheaper than tier-one products such as SAP and Oracle. However, it is more expensive than some other tier-two products. The licensing cost is dependent on the number of users. Also, if you purchase other tools from Infor as a package, then there may be other discounts offered."

"The cost is between $50 and $100 per user annually."

"The tool’s licensing is yearly."

"There is a yearly licensing cost. The price is based on the modules you need. There are several modules, such as HR module, accounting module, sales module, scheduling module, etc., and the price will vary depending on the number of modules you choose. The customers always say that it's very expensive. It can cost a lot of money if your organization is huge. It's not implemented in a lot of organizations in my country because it's too expensive."

"I'm not part of the team that manages Infor M3 pricing, but it depends on the client, integration, ship-out, and training levels. You get the price from the solution provider, but it would be best to discuss it because nothing is set in stone regarding pricing."

"If you compare Infor M3 to SAP, Infor M3 is less expensive than SAP, but if you compare Infor M3 to Dynamics 365, Infor M3 is more expensive. It also depends on the model that you buy. It depends on whether you have the complete package or whether you have separate models."

"The on-premises model of Dynamics NAV is very expensive, hence our plan to migrate to Dynamics 365 Business Central, which appears to fit our needs better in terms of pricing. Compared to competitors, the cloud version of Dynamics is in the middle; not too high and not too low."

"I think the pricing is the best; it's cost effective for sure."

"The deployment cost us $70,000 and we pay around $18,000 annually for support, which we find to be expensive."

"The price of Microsoft Dynamics 365 Business Central is reasonable."

"We have a perpetual license to use Microsoft Dynamics NAV."

"The cost is one of the benefits. If you don't want to go for the full-blown finance and operations, the pricing model is a lot cheaper and has now switched to being based on a per-user subscription. So, if it's on cloud, you now have an expense instead of a large CapEx. If it's on-prem, you obviously still have to continue with the licensing model that they have, but if you compare the features and functionality, in terms of the price that you pay, I find it's better than other products. My answer on the pricing would be slightly different, depending on the country you're in and the return on investment, based on the size of the company. It's well-priced internationally. I think the new model is priced even better because it's now subscription-based and, if you go for cloud, the return on investment is a lot quicker and if it's expense, you can cap it. If you do take the on-prem version, the licensing is still priced as what it used to be, so that would depend on what country you are in."

"The tool’s licensing is yearly. The solution is cheaper compared to other ERP products from Oracle or SAP."

"Its licensing is yearly. In addition to the licensing cost, there is the cost of hosting on Azure."

More Microsoft Dynamics 365 Business Central pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

15%

Computer Software Company

Financial Services Firm

Comms Service Provider

Manufacturing Company

12%

Comms Service Provider

Construction Company

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	5
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	42
Midsize Enterprise	12
Large Enterprise	19

Questions from the Community

What needs improvement with Infor M3?

Some customers expect more out-of-box reports, and in some areas, they should provide more reports. However, Infor has introduced a report tool so that key users or global champions can generate re...

See all answers

What is your primary use case for Infor M3?

Infor M3 is specifically dominant in fashion, food and beverages, and chemicals manufacturing; it works into micro-verticals. In food and beverage, it specializes in meat processing, confectionery,...

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What advice do you have for others considering Infor M3?

In Microsoft, it is easier to work due to its .NET technology and hybrid architecture, but Infor M3 is more structured, requiring in-depth knowledge of its rules and table names. I think they shoul...

See all answers

Is it advisable to purchase Dynamics CRM in addition to NAV 2016?

Short answer: depends on your sales needs. NAV 2016’s built-in CRM is very basic. It’s fine for simple contact management and basic sales tracking, but it lacks: Proper pipeline management Adva...

See all answers

What is your experience regarding pricing and costs for Microsoft Dynamics NAV?

The pricing and setup cost via partner for Microsoft Dynamics 365 Business Central are very attractive, as you get the best discounts and offers. Implementation, which depends on partner to partner...

See all answers

What needs improvement with Microsoft Dynamics NAV?

The only thing that could be improved is integration with WhatsApp, which I can see for Microsoft that it has to be available, and that becomes a challenge sometimes. Everything else is perfect.

See all answers

Comparisons

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Compared 13% of the time

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Compared 11% of the time

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Compared 7% of the time

Oracle E-Business Suite vs Infor M3

Compared 4% of the time

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Compared 8% of the time

Microsoft Dynamics AX vs Microsoft Dynamics 365 Business Central

Compared 7% of the time

Comarch ERP Enterprise vs Microsoft Dynamics 365 Business Central

Compared 5% of the time

SYSPRO vs Microsoft Dynamics 365 Business Central

Compared 5% of the time

Epicor ERP vs Microsoft Dynamics 365 Business Central

Compared 3% of the time

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Product Reports

Buyer's Guide

Infor M3

May 2026

Download Infor M3 product report

Buyer's Guide

Microsoft Dynamics 365 Business Central

May 2026

Microsoft Dynamics 365 Business Central report

Download Microsoft Dynamics 365 Business Central product report

Also Known As

Infor Lawson M3, Lawson M3

Dynamics NAV, MS Dynamics NAV

Overview

Infor M3 is a comprehensive ERP solution designed for ease of use and customization, supporting industries like manufacturing, food and beverages, and chemicals with robust functionalities in finance, supply chain, and manufacturing processes.

Infor M3 offers extensive capabilities in managing core business operations for finance, manufacturing, and supply chain management. It features ease of integration with third-party applications, an intuitive interface, and fast implementation using ready-made solutions. Its flexibility makes it suitable for industry-specific requirements, providing detailed insights into manufacturing with reliable data extraction and efficient bug fixes. Used widely in multinational manufacturing setups and distribution sectors across Europe and India, Infor M3 manages processes from invoicing to purchasing, ensuring streamlined business operations.

What are the key features of Infor M3?

Ease of Use: Simplifies operations with an intuitive design.
High Customization: Adjusts to specific business needs.
Integration: Compatible with third-party applications.
Finance Management: Comprehensive GL tool for accounting.
Supply Chain: Efficiently manages procurement and logistics.
Manufacturing Insights: Provides detailed process analytics.

What benefits should users look for when evaluating Infor M3?

Streamlined Implementation: Rapid deployment minimizes downtime.
Improved Business Intelligence: Data-driven decision support.
User-Friendly Design: Enhances operational efficiency.
Industry-Specific Adaptability: Suits diverse sectors.
Reliable Performance: Consistent bug fixes enhance functionality.

Infor M3 is particularly beneficial within manufacturing, food and beverage, and chemical industries for planning, procurement, and warehousing needs. Integrated with third-party tools, it is favored by multinational enterprises for tasks ranging from invoicing to purchasing, across regions such as Europe and India. Users often seek better integration, industry-standard features, and improved procurement and supply chain capabilities, alongside a demand for enhanced security measures and easier online documentation.

Infor

Microsoft Dynamics 365 Business Central provides customization and integrates with Microsoft tools like Excel and Outlook. It's accessible via cloud and supports various business functions, making it ideal for small and medium-sized businesses.

Microsoft Dynamics 365 Business Central is known for real-time data management, robust reporting, financial analytics, and security encryption. It seamlessly adapts to different business needs and is economically viable, making it an optimal choice. There is room for enhancements in pricing for small businesses, sales automation, security configurations, inter-company logistics, inventory management, Power BI and CRM integration, interface friendliness, and reporting tools. Users seek improvements in AI, customization, multi-country management, retail integration, training resources, stability, and transaction correction.

What are Microsoft Dynamics 365 Business Central's key features?

Customization: Tailors functionalities to unique business requirements.
Integration: Works with Microsoft products like Excel and Outlook.
Cloud Accessibility: Offers web access for enhanced flexibility.
Financial Analytics: Provides insight-driven decision making.
Security Encryption: Ensures data protection and compliance.

What benefits should be considered when evaluating Microsoft Dynamics 365 Business Central?

Cost-Effectiveness: Provides economical solutions for SMBs.
Scalability: Adapts to diverse business scales and demands.
Automation: Streamlines business operations and increases efficiency.
CRM Capabilities: Enhances customer relationship management.

Used predominantly in financial management, CRM, inventory tracking, and internal operations, Microsoft Dynamics 365 Business Central supports industries like finance, retail, education, and distribution. It offers modules for accounts receivable, accounts payable, general ledger, and supply chain management. Integration with Microsoft 365 and cloud-based functionalities enhances operational efficiency and data management.

Microsoft

Sample Customers

Grosfillex, High Five Sportswear, L_derach, OTK Group, PHS Group, Propper International, Red Wing Shoe Company, Reynolds Catering Supplies, Saudi Diesel, Sheetz, Zeppelin, Zodiac Aerospace

Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection

Buyer's Guide

Infor M3 vs. Microsoft Dynamics 365 Business Central

April 2026

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