Infor M3 vs Microsoft Dynamics 365 Business Central comparison

Infor and Microsoft are both solutions in the ERP category. Infor is ranked #12 with an average rating of 9.0, while Microsoft is ranked #5 with an average rating of 8.0. Infor holds a 2.6% mindshare in ERP, compared to Microsoft’s 3.4% mindshare. Additionally, 92% of Infor users are willing to recommend the solution, compared to 96% of Microsoft users who would recommend it.

Infor M3

Read 15 Infor M3 reviews

3,570 Views
3,463 Comparison Views

92% willing to recommend

Microsoft Dynamics 365 Busi...

Read 68 Microsoft Dynamics 365 Business Central reviews

5,570 Views
5,069 Comparison Views

96% willing to recommend

Infor M3

Microsoft Dynamics 365 Busi...

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jun 29, 2025

Microsoft Dynamics 365 Business Central and Infor M3 are both robust ERP solutions. Dynamics 365 Business Central offers seamless integration with Microsoft products, making it appealing for businesses within that ecosystem. Meanwhile, Infor M3 is strong in industry-focused features, particularly excelling in manufacturing and distribution processes, giving it an edge for large-scale industrial operations.

Features: Dynamics 365 Business Central provides real-time data management, customization to fit business needs, and role-based access control. Its seamless integration with Office 365 offers significant advantages for businesses already within the Microsoft ecosystem. Moreover, its flexibility and ease of use make it particularly suitable for small to medium-sized businesses. Infor M3 offers comprehensive supply chain and production functionalities, detailed manufacturing process handling, and broad industry-specific customization options. Its capabilities for customer order management and integration with external applications make it a strong choice for more complex operations.

Room for Improvement: Dynamics 365 Business Central's security setup can be cumbersome and could benefit from improvements in functionality integration and advanced features like enhanced reporting capabilities. Infor M3 might improve its accessibility by expanding its online resources and enhancing user training materials. The solution could also further develop its advanced functionalities to cater to specific user needs.

Ease of Deployment and Customer Service: Dynamics 365 Business Central offers a variety of deployment options, including on-premise, cloud, and hybrid models, with customer service that is generally reliable, though feedback varies on support speed. Infor M3 primarily focuses on cloud-based deployment with some on-premise choices. Its technical support is solid, though improvements in specific regions could enhance customer satisfaction.

Pricing and ROI: Microsoft Dynamics 365 Business Central is considered cost-effective for small to medium enterprises with a subscription model that offers scalability. Its ROI is influenced by the level of automation achieved. Infor M3 is pricier but offers industry-specific functionalities that can justify the investment for larger companies. Its pricing strategy is often based on users and included modules, with various plans offered depending on the scale of customer integration needs.

To learn more, read our detailed Infor M3 vs. Microsoft Dynamics 365 Business Central Report (Updated: April 2026).

Buyer's Guide

Infor M3 vs. Microsoft Dynamics 365 Business Central

April 2026

Download the complete report

Helped 894,998 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Infor M3

Ranking in ERP

12th

Ranking in Activity Based Costing Software

8th

Average Rating

8.2

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Microsoft Dynamics 365 Busi...

Ranking in ERP

5th

Ranking in Activity Based Costing Software

2nd

Average Rating

8.2

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2026, in the ERP category, the mindshare of Infor M3 is 2.6%, down from 4.9% compared to the previous year. The mindshare of Microsoft Dynamics 365 Business Central is 3.4%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

ERP Mindshare Distribution
Product	Mindshare (%)
Microsoft Dynamics 365 Business Central	3.4%
Infor M3	2.6%
Other	94.0%

ERP

Featured Reviews

Umesh D

Vice President, Delivery at Independent Computer Consulting Group, Incorporated

Maximized industry-specific process efficiency with rapid implementation

The best features of Infor M3 are the micro-vertical and industry ready-made solutions rather than generic solutions. They have ready-made solutions ready, so the implementation of the process discovery happens very fast. It won't take more than two months, and if the process is very simple and they adopt the standard, it may happen within five weeks, covering the implementation cycle which will finish within seven to eight months. Most of the time, it helps streamline business processes; maybe some processes such as unique subcontracting vary by continent or job work, which could be different due to legal compliance. Other than that, everything helps because the processes are very much streamlined. Everywhere you have a check and maker concept, there is a workflow, and all those things are there; document management is also very simple. You can drag and drop the reports. The workflow feature is very good and flexible, working with multi-level authorization and all those capabilities. Apart from that, the GUI interface screens are really good. Users can design their own workspace based on the roles, and there are roles-based security options, with many roles available that you need not define—you can just tweak them.

Read full review

Bhupesh-Nehete

VP Sales at Zelite Solution

Streamlined sales pipeline has improved daily task tracking and clarified client follow-ups

The best features Microsoft Dynamics 365 Business Central offers for me is that this software makes my life very easy, as I have a complete snapshot of my pipeline and a complete snapshot of my daily activities, where I can see what the status of my leads is, where I am standing in terms of closure, and the aging of my opportunities, which tells me how much time there is in the opportunity. Out of all those things I mentioned, the pipeline view and day-to-day activities feel the most valuable to me in my day-to-day work. There are AI-driven insights through Copilot, which is worth mentioning. Email communication and everything I receive is tracked with Microsoft Dynamics 365 Business Central, and the best feature is that I can access everything on my mobile, so I do not have to open my laptop and the application every time. It helps me with my sales forecasting also, and predictive analysis is one of the best features for Microsoft Dynamics 365 Business Central. We have more insights and more clarity about our sales, our pipeline, where we are standing, and we have more clarity on our leads. Becoming a process-centric organization helps us a lot to keep us accountable, so Microsoft Dynamics 365 Business Central has made our life easy in terms of sales.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Infor comes up with different tools every year, and they are all compatible with Infor M3, which makes it a more reliable and trustworthy tool. The integration is very smooth."

"It's simple to use. You don't need any complex training to use it."

"The user interface and user experience were good."

"Its ease of use is most valuable. Inquiries are transparent, and it shows good information on each screen. We don't have to go to 14 different screens to find out about one item, which is a big advantage."

"Its ease of use is most valuable; inquiries are transparent, and it shows good information on each screen so we don't have to go to 14 different screens to find out about one item, which is a big advantage."

"Infor M3 has ready-made processes, which provide the best workflows."

"Infor M3 has tailor-made packages for each and every industry."

"Overall, I rate Infor M3 nine out of ten for a positive experience."

More Infor M3 pros

"I like Microsoft Dynamics' simplicity, the interface is excellent, and it's a highly mature product where you can hardly find any bugs in the product."

"One of the most valuable features of Microsoft Dynamics 365 Business Central is its ease of installation and user-friendly interface."

"The initial setup is easy - because it stands on Microsoft offerings, it's simple and intuitive to use."

"Microsoft Dynamics NAV is a fully-fledged CRM/ERP and an end-to-end solution for managing all the processes, such as sales, purchasing, accounting, and reporting."

"Microsoft Dynamics NAV is brilliant and it's a different segment when comparing it with Dynamics AX. Dynamics AX is a larger product with much more features and it's aimed at a different segment of the market."

"I like Microsoft Dynamics' simplicity. The interface is excellent, and it's a highly mature product. You can hardly find any bugs in the product."

"It's quite reliable, and there's a good local provider who can adapt the solution for tax issues."

"It is easy to use, and it works very well for small-scale companies."

More Microsoft Dynamics 365 Business Central pros

Cons

"The configuration appears to have been designed around theory rather than practice."

"Improvements could be made in security and scalability."

"I would like to have some kind of dashboard to show an overview of different data on the same dashboard or on the same screen instead of moving to BI."

"The solution's technical support is an area with shortcomings that need improvement, especially the support for the product named M3 rather than the support offered by Infor as an organization."

"The product's technical support has certain shortcomings. Sometimes, my company doesn't get a proper response from their end."

"An area for improvement in Infor M3 is training. There should be more training resources available for clients. Clients also find it challenging to get consultants or integrators for Infor M3. The product doesn't have enough resources in the market to help clients."

"Customer support from Infor is responsive and addresses issues, but the response time can be delayed, which sometimes leads me to explore private vendors."

"It should be improved in terms of procurement of the supply chain and business intelligence analysis. We have the Infor BI tool, but it's more complex to use than, for example, Power Pivot or QlikView in the market."

More Infor M3 cons

"I work in Pakistan, and many people want desktop solutions. They don't want to work on the cloud. They want a strictly on-premises solution."

"We need to customize more often than we would like."

"The tool needs to work on reporting issues and user interface."

"Microsoft Dynamics NAV is not scalable."

"Any request that had come from the website had to go through an e-form which was then plugged into Microsoft Dynamics NAV. There was no direct data capture, and that caused delays in transactions and getting information."

"The formulas in Power BI could be simpler. Sometimes, it's difficult to figure them out, but I am part of a lot of communities that work with us, so we help each other."

"I would like a more modular and user-friendly interface."

"The UI is not particularly user-friendly and that could be improved."

More Microsoft Dynamics 365 Business Central cons

Pricing and Cost Advice

"The cost is between $50 and $100 per user annually."

"The tool’s licensing is yearly."

"I'm not part of the team that manages Infor M3 pricing, but it depends on the client, integration, ship-out, and training levels. You get the price from the solution provider, but it would be best to discuss it because nothing is set in stone regarding pricing."

"If you compare Infor M3 to SAP, Infor M3 is less expensive than SAP, but if you compare Infor M3 to Dynamics 365, Infor M3 is more expensive. It also depends on the model that you buy. It depends on whether you have the complete package or whether you have separate models."

"There is a yearly licensing cost. The price is based on the modules you need. There are several modules, such as HR module, accounting module, sales module, scheduling module, etc., and the price will vary depending on the number of modules you choose. The customers always say that it's very expensive. It can cost a lot of money if your organization is huge. It's not implemented in a lot of organizations in my country because it's too expensive."

"Infor M3 is a tier-two product and is cheaper than tier-one products such as SAP and Oracle. However, it is more expensive than some other tier-two products. The licensing cost is dependent on the number of users. Also, if you purchase other tools from Infor as a package, then there may be other discounts offered."

"Its licensing is yearly. In addition to the licensing cost, there is the cost of hosting on Azure."

"I think the pricing is the best; it's cost effective for sure."

"Business Central charges a monthly fee of $70 to $100 per user."

"We have an agreement with Microsoft and pricing is okay for us."

"The price of the solution is reasonable."

"NAV might be a little pricey for a small or medium-sized company, but all the solutions out there are."

"The price of Microsoft Dynamics 365 Business Central could improve. It is costly. We are paying for the solution on a monthly basis."

"The solution's cost is reasonable."

More Microsoft Dynamics 365 Business Central pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which ERP solutions are best for your needs.

See recommendations

894,998 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Manufacturing Company

15%

Computer Software Company

Financial Services Firm

Comms Service Provider

Manufacturing Company

12%

Comms Service Provider

Construction Company

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	5
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	42
Midsize Enterprise	12
Large Enterprise	19

Questions from the Community

What needs improvement with Infor M3?

Some customers expect more out-of-box reports, and in some areas, they should provide more reports. However, Infor has introduced a report tool so that key users or global champions can generate re...

See all answers

What is your primary use case for Infor M3?

Infor M3 is specifically dominant in fashion, food and beverages, and chemicals manufacturing; it works into micro-verticals. In food and beverage, it specializes in meat processing, confectionery,...

See all answers

What advice do you have for others considering Infor M3?

In Microsoft, it is easier to work due to its .NET technology and hybrid architecture, but Infor M3 is more structured, requiring in-depth knowledge of its rules and table names. I think they shoul...

See all answers

Is it advisable to purchase Dynamics CRM in addition to NAV 2016?

Short answer: depends on your sales needs. NAV 2016’s built-in CRM is very basic. It’s fine for simple contact management and basic sales tracking, but it lacks: Proper pipeline management Adva...

See all answers

What is your experience regarding pricing and costs for Microsoft Dynamics NAV?

The pricing and setup cost via partner for Microsoft Dynamics 365 Business Central are very attractive, as you get the best discounts and offers. Implementation, which depends on partner to partner...

See all answers

What needs improvement with Microsoft Dynamics NAV?

The only thing that could be improved is integration with WhatsApp, which I can see for Microsoft that it has to be available, and that becomes a challenge sometimes. Everything else is perfect.

See all answers

Comparisons

SAP ERP vs Infor M3

Compared 21% of the time

Infor LN vs Infor M3

Compared 13% of the time

Infor CloudSuite vs Infor M3

Compared 11% of the time

Infor Distribution SX.e vs Infor M3

Compared 7% of the time

SAP S/4HANA vs Infor M3

Compared 5% of the time

More Infor M3 Competitors

SAP S/4HANA vs Microsoft Dynamics 365 Business Central

Compared 8% of the time

Microsoft Dynamics AX vs Microsoft Dynamics 365 Business Central

Compared 7% of the time

Comarch ERP Enterprise vs Microsoft Dynamics 365 Business Central

Compared 5% of the time

SAP ERP vs Microsoft Dynamics 365 Business Central

Compared 5% of the time

Sage Business Cloud Enterprise Management vs Microsoft Dynamics 365 Business Central

Compared 3% of the time

More Microsoft Dynamics 365 Business Central Competitors

Product Reports

Buyer's Guide

Infor M3

May 2026

Download Infor M3 product report

Buyer's Guide

Microsoft Dynamics 365 Business Central

May 2026

Microsoft Dynamics 365 Business Central report

Download Microsoft Dynamics 365 Business Central product report

Also Known As

Infor Lawson M3, Lawson M3

Dynamics NAV, MS Dynamics NAV

Overview

Infor M3 is a comprehensive ERP solution designed for ease of use and customization, supporting industries like manufacturing, food and beverages, and chemicals with robust functionalities in finance, supply chain, and manufacturing processes.

Infor M3 offers extensive capabilities in managing core business operations for finance, manufacturing, and supply chain management. It features ease of integration with third-party applications, an intuitive interface, and fast implementation using ready-made solutions. Its flexibility makes it suitable for industry-specific requirements, providing detailed insights into manufacturing with reliable data extraction and efficient bug fixes. Used widely in multinational manufacturing setups and distribution sectors across Europe and India, Infor M3 manages processes from invoicing to purchasing, ensuring streamlined business operations.

What are the key features of Infor M3?

Ease of Use: Simplifies operations with an intuitive design.
High Customization: Adjusts to specific business needs.
Integration: Compatible with third-party applications.
Finance Management: Comprehensive GL tool for accounting.
Supply Chain: Efficiently manages procurement and logistics.
Manufacturing Insights: Provides detailed process analytics.

What benefits should users look for when evaluating Infor M3?

Streamlined Implementation: Rapid deployment minimizes downtime.
Improved Business Intelligence: Data-driven decision support.
User-Friendly Design: Enhances operational efficiency.
Industry-Specific Adaptability: Suits diverse sectors.
Reliable Performance: Consistent bug fixes enhance functionality.

Infor M3 is particularly beneficial within manufacturing, food and beverage, and chemical industries for planning, procurement, and warehousing needs. Integrated with third-party tools, it is favored by multinational enterprises for tasks ranging from invoicing to purchasing, across regions such as Europe and India. Users often seek better integration, industry-standard features, and improved procurement and supply chain capabilities, alongside a demand for enhanced security measures and easier online documentation.

Infor

Microsoft Dynamics 365 Business Central provides customization and integrates with Microsoft tools like Excel and Outlook. It's accessible via cloud and supports various business functions, making it ideal for small and medium-sized businesses.

Microsoft Dynamics 365 Business Central is known for real-time data management, robust reporting, financial analytics, and security encryption. It seamlessly adapts to different business needs and is economically viable, making it an optimal choice. There is room for enhancements in pricing for small businesses, sales automation, security configurations, inter-company logistics, inventory management, Power BI and CRM integration, interface friendliness, and reporting tools. Users seek improvements in AI, customization, multi-country management, retail integration, training resources, stability, and transaction correction.

What are Microsoft Dynamics 365 Business Central's key features?

Customization: Tailors functionalities to unique business requirements.
Integration: Works with Microsoft products like Excel and Outlook.
Cloud Accessibility: Offers web access for enhanced flexibility.
Financial Analytics: Provides insight-driven decision making.
Security Encryption: Ensures data protection and compliance.

What benefits should be considered when evaluating Microsoft Dynamics 365 Business Central?

Cost-Effectiveness: Provides economical solutions for SMBs.
Scalability: Adapts to diverse business scales and demands.
Automation: Streamlines business operations and increases efficiency.
CRM Capabilities: Enhances customer relationship management.

Used predominantly in financial management, CRM, inventory tracking, and internal operations, Microsoft Dynamics 365 Business Central supports industries like finance, retail, education, and distribution. It offers modules for accounts receivable, accounts payable, general ledger, and supply chain management. Integration with Microsoft 365 and cloud-based functionalities enhances operational efficiency and data management.

Microsoft

Sample Customers

Grosfillex, High Five Sportswear, L_derach, OTK Group, PHS Group, Propper International, Red Wing Shoe Company, Reynolds Catering Supplies, Saudi Diesel, Sheetz, Zeppelin, Zodiac Aerospace

Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection

Buyer's Guide

Infor M3 vs. Microsoft Dynamics 365 Business Central

April 2026

Free Report: Infor M3 vs. Microsoft Dynamics 365 Business Central

Find out what your peers are saying about Infor M3 vs. Microsoft Dynamics 365 Business Central and other solutions. Updated: April 2026.

DOWNLOAD NOW

894,998 professionals have used our research since 2012.

See our Infor M3 vs. Microsoft Dynamics 365 Business Central report.

See our list of best ERP vendors and best Activity Based Costing Software vendors.

We monitor all ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.