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Infor M3 vs Microsoft Dynamics 365 Business Central comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 29, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor M3
Ranking in ERP
12th
Ranking in Activity Based Costing Software
8th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
15
Ranking in other categories
No ranking in other categories
Microsoft Dynamics 365 Busi...
Ranking in ERP
5th
Ranking in Activity Based Costing Software
2nd
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
68
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the ERP category, the mindshare of Infor M3 is 2.6%, down from 4.9% compared to the previous year. The mindshare of Microsoft Dynamics 365 Business Central is 3.4%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
Microsoft Dynamics 365 Business Central3.4%
Infor M32.6%
Other94.0%
ERP
 

Featured Reviews

UD
Vice President, Delivery at Independent Computer Consulting Group, Incorporated
Maximized industry-specific process efficiency with rapid implementation
The best features of Infor M3 are the micro-vertical and industry ready-made solutions rather than generic solutions. They have ready-made solutions ready, so the implementation of the process discovery happens very fast. It won't take more than two months, and if the process is very simple and they adopt the standard, it may happen within five weeks, covering the implementation cycle which will finish within seven to eight months. Most of the time, it helps streamline business processes; maybe some processes such as unique subcontracting vary by continent or job work, which could be different due to legal compliance. Other than that, everything helps because the processes are very much streamlined. Everywhere you have a check and maker concept, there is a workflow, and all those things are there; document management is also very simple. You can drag and drop the reports. The workflow feature is very good and flexible, working with multi-level authorization and all those capabilities. Apart from that, the GUI interface screens are really good. Users can design their own workspace based on the roles, and there are roles-based security options, with many roles available that you need not define—you can just tweak them.
BN
VP Sales at Zelite Solution
Streamlined sales pipeline has improved daily task tracking and clarified client follow-ups
The best features Microsoft Dynamics 365 Business Central offers for me is that this software makes my life very easy, as I have a complete snapshot of my pipeline and a complete snapshot of my daily activities, where I can see what the status of my leads is, where I am standing in terms of closure, and the aging of my opportunities, which tells me how much time there is in the opportunity. Out of all those things I mentioned, the pipeline view and day-to-day activities feel the most valuable to me in my day-to-day work. There are AI-driven insights through Copilot, which is worth mentioning. Email communication and everything I receive is tracked with Microsoft Dynamics 365 Business Central, and the best feature is that I can access everything on my mobile, so I do not have to open my laptop and the application every time. It helps me with my sales forecasting also, and predictive analysis is one of the best features for Microsoft Dynamics 365 Business Central. We have more insights and more clarity about our sales, our pipeline, where we are standing, and we have more clarity on our leads. Becoming a process-centric organization helps us a lot to keep us accountable, so Microsoft Dynamics 365 Business Central has made our life easy in terms of sales.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Infor M3 has tailor-made packages for each and every industry."
"Infor comes up with different tools every year, and they are all compatible with Infor M3, which makes it a more reliable and trustworthy tool. The integration is very smooth."
"Infor M3 has ready-made processes, which provide the best workflows."
"The most valuable feature of the solution is that it is highly customizable."
"Its ease of use is most valuable. Inquiries are transparent, and it shows good information on each screen. We don't have to go to 14 different screens to find out about one item, which is a big advantage."
"The most valuable feature of this solution is the Infor GL tool that allows us to do our application support and development."
"Its ease of use is most valuable; inquiries are transparent, and it shows good information on each screen so we don't have to go to 14 different screens to find out about one item, which is a big advantage."
"Infor M3 has several valuable features, including customer order management and integration capabilities with third-party applications like ION."
"The solution can scale."
"Accounting reporting can be done just in time."
"I like Microsoft Dynamics' simplicity, the interface is excellent, and it's a highly mature product where you can hardly find any bugs in the product."
"The vertical covers all aspects of functionality and integrates easily with the existing Office products."
"The ease of the initial setup, data conversion, and rapid start are the strengths of this solution."
"Ease of use, extremely flexible, and cost effective, it is well targeted for small and medium size businesses."
"One of the most valuable features of Microsoft Dynamics 365 Business Central is its ease of installation and user-friendly interface."
"Dynamics NAV helps us make smart decisions that have a direct impact on our bottom line."
 

Cons

"From a technology perspective, this is an old solution making it harder to integrate and maintain."
"Its initial setup was probably complex, but it is a very good system."
"The solution's technical support is an area with shortcomings that need improvement, especially the support for the product named M3 rather than the support offered by Infor as an organization."
"Here in Infor M3, you have certain limitations where the main components cannot be modified—you must work around or use bolt-ons."
"The implementation could be simplified, it's complex."
"The implementation could be simplified, it's complex."
"It would be great if Infor added some new workflows in the finance module. I'd also like to see better integration with third-party applications."
"An area for improvement in Infor M3 is training. There should be more training resources available for clients. Clients also find it challenging to get consultants or integrators for Infor M3. The product doesn't have enough resources in the market to help clients."
"Customization and costs could be improved."
"Some of the control aspects such as auditing can definitely be improved. For example, auditing is not very easy, and the user permissions are complicated."
"The human resources module could be improved."
"The advanced warehouse functionalities are not available and should be improved. The purchase requisition process is also lacking, and more advanced functionalities for intercompany consolidations could be added."
"The performance and virtual machine backup is not good with this solution and need improvements."
"I would like to have more frequent updates."
"In Thailand, the support here could be better. The process to get an answer is too long."
"The solution could include the retail tool in the native version."
 

Pricing and Cost Advice

"There is a yearly licensing cost. The price is based on the modules you need. There are several modules, such as HR module, accounting module, sales module, scheduling module, etc., and the price will vary depending on the number of modules you choose. The customers always say that it's very expensive. It can cost a lot of money if your organization is huge. It's not implemented in a lot of organizations in my country because it's too expensive."
"If you compare Infor M3 to SAP, Infor M3 is less expensive than SAP, but if you compare Infor M3 to Dynamics 365, Infor M3 is more expensive. It also depends on the model that you buy. It depends on whether you have the complete package or whether you have separate models."
"I'm not part of the team that manages Infor M3 pricing, but it depends on the client, integration, ship-out, and training levels. You get the price from the solution provider, but it would be best to discuss it because nothing is set in stone regarding pricing."
"Infor M3 is a tier-two product and is cheaper than tier-one products such as SAP and Oracle. However, it is more expensive than some other tier-two products. The licensing cost is dependent on the number of users. Also, if you purchase other tools from Infor as a package, then there may be other discounts offered."
"The cost is between $50 and $100 per user annually."
"The tool’s licensing is yearly."
"NAV might be a little pricey for a small or medium-sized company, but all the solutions out there are."
"$80-$100 per license, per month."
"The cost is one of the benefits. If you don't want to go for the full-blown finance and operations, the pricing model is a lot cheaper and has now switched to being based on a per-user subscription. So, if it's on cloud, you now have an expense instead of a large CapEx. If it's on-prem, you obviously still have to continue with the licensing model that they have, but if you compare the features and functionality, in terms of the price that you pay, I find it's better than other products. My answer on the pricing would be slightly different, depending on the country you're in and the return on investment, based on the size of the company. It's well-priced internationally. I think the new model is priced even better because it's now subscription-based and, if you go for cloud, the return on investment is a lot quicker and if it's expense, you can cap it. If you do take the on-prem version, the licensing is still priced as what it used to be, so that would depend on what country you are in."
"The price of the solution is reasonable."
"We have an agreement with Microsoft and pricing is okay for us."
"The price of Microsoft Dynamics 365 Business Central is reasonable. We pay monthly for the use of the solution."
"The solution's cost is reasonable."
"There is an annual cost of using Microsoft Dynamics NAV. The cost is approximately 140,000 INR."
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Computer Software Company
9%
Financial Services Firm
8%
Comms Service Provider
7%
Manufacturing Company
12%
Construction Company
8%
Comms Service Provider
8%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise5
Large Enterprise3
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise12
Large Enterprise19
 

Questions from the Community

What needs improvement with Infor M3?
Some customers expect more out-of-box reports, and in some areas, they should provide more reports. However, Infor has introduced a report tool so that key users or global champions can generate re...
What is your primary use case for Infor M3?
Infor M3 is specifically dominant in fashion, food and beverages, and chemicals manufacturing; it works into micro-verticals. In food and beverage, it specializes in meat processing, confectionery,...
What advice do you have for others considering Infor M3?
In Microsoft, it is easier to work due to its .NET technology and hybrid architecture, but Infor M3 is more structured, requiring in-depth knowledge of its rules and table names. I think they shoul...
What is your experience regarding pricing and costs for Microsoft Dynamics NAV?
The pricing and setup cost via partner for Microsoft Dynamics 365 Business Central are very attractive, as you get the best discounts and offers. Implementation, which depends on partner to partner...
What needs improvement with Microsoft Dynamics NAV?
The only thing that could be improved is integration with WhatsApp, which I can see for Microsoft that it has to be available, and that becomes a challenge sometimes. Everything else is perfect.
What is your primary use case for Microsoft Dynamics NAV?
My main use case for Microsoft Dynamics 365 Business Central is to know and understand my activities, to understand my daily tasks and follow-ups with clients, pipeline, my leads, and opportunities...
 

Also Known As

Infor Lawson M3, Lawson M3
Dynamics NAV, MS Dynamics NAV
 

Overview

 

Sample Customers

Grosfillex, High Five Sportswear, L_derach, OTK Group, PHS Group, Propper International, Red Wing Shoe Company, Reynolds Catering Supplies, Saudi Diesel, Sheetz, Zeppelin, Zodiac Aerospace
Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
Find out what your peers are saying about Infor M3 vs. Microsoft Dynamics 365 Business Central and other solutions. Updated: April 2026.
892,678 professionals have used our research since 2012.